they told me and my husband that we were smoking in the room , however we always...always smoked outside in the evening as we were not in in during the day; they throw us out...after three days, and no refunds..they did not let us speak...they said they were going to call the policeeee!!!! The guy who spoke with me called me a drugatic and a bit u woman!!! I was speechless and I was not able to speak, they did not let us speak, they were saying to call the police. So at 9 pm we left the hotel and drove to Orlando.