Esterni

Recensioni per Fraser Place Setiabudi Jakarta

4.5 out of 5
Fraser Place Setiabudi Jakarta
jl. Setiabudi Selatan No. 2, Jakarta

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 98 su 149 recensioni" "
Valutazione di 8 - Buono. 43 su 149 recensioni" "
Valutazione di 6 - Soddisfacente. 5 su 149 recensioni" "
Valutazione di 4 - Scarso. 3 su 149 recensioni" "
Valutazione di 2 - Terribile. 0 su 149 recensioni" "

9,2/10

Pulizia

9,0/10

Personale e servizio

9,2/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

10/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Intan, Stresa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un oasis confortevole nel centro citta
Siamo stati 8 meravigliosi notti in questo albergo-appartamento. È stato un soggiorno perfetto per noi con la nostra bimba. C’era tutto quello che abbiamo bisogno in camera. Il personale sono gentili e disponibili. La posizione è in centro citta con davanti un piccolo centro commerciale pieno di posto per mangiare. Ci sono tanti grandi shopping center vicini, ovviamente con traffico a Giacarta ci vuole più tempo per arrivare. Peccato non abbiamo mai avuto tempo di provare la sauna e jacuzzi. Ci ritorneremo sicuramente l’anno prossimo.
Soggiorno di 2 notti a gennaio 2018
Risposta di CF, il giorno 29 gen 2018
Dear Ms. Intan Thank you for sharing such positive insights on your recent visit I am glad to know that you enjoyed your stay and liked our location and amenities. We are indeed literally in the heart of the city with easy access and convenient public transport. Thank you for staying with us and meanwhile, we look forward to your return soon! Sincerely Yours Charlie Feng General Manager

8/10 Buono

OSAMU, KUNINGAN JAKARTA SELATAN

Soggiorno di 4 notti ad aprile 2024
Risposta di Rizal H Sultoni , il giorno 30 apr 2024
Dear Mr. OsamuThank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager

10/10 Eccellente

MOHAMMAD

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Clean and modern apartment, good breakfast buffet
Soggiorno di 17 notti a marzo 2024
Risposta di Rizal H. Sultoni, il giorno 27 mar 2024
Dear Mr Mohammad,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager

10/10 Eccellente

Seiji

Soggiorno di 12 notti a gennaio 2024
Risposta di Rizal H. Sultoni, il giorno 12 feb 2024
Dear Mr. Seiji,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager

8/10 Buono

Syed Arif Ur

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Overall great h
Soggiorno di 1 notte a dicembre 2023
Risposta di Rizal H. Sultoni, il giorno 22 gen 2024
Dear Mr. Syed Arif,Thank you very much for sharing your wonderful stay experience with Fraser Place Setiabudi Jakarta and that we have met with your expectations of a home-away-from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcome you back to another memorable stay with us. Assuring you our best attention and services at all times, thank you and warm regard.Sincerely yours, Rizal H Sultoni General Manager

10/10 Eccellente

Kim

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a dicembre 2023
Risposta di Rizal H. Sultoni, il giorno 14 dic 2023
Dear Mr. KimThank you very much for sharing your wonderful stay experience at Fraser Place Setiabudi Jakarta, and for expressing that we met your expectations of a home away from home. Your positive feedback has been shared with my team and will serve as further motivation for us to exceed our service deliverables. We look forward to welcoming you back for another memorable stay with us. Assuring you of our best attention and services at all times, thank you and warm regards.Sincerely yours,Rizal H. SultoniGeneral Manager

10/10 Eccellente

Hao

Soggiorno di 1 notte a giugno 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 28 giu 2023
Dear Mr. Hao onGreetings from the team at Fraser Place Setiabudi Jakarta! We sincerely thank you for taking time to share your stay experience at our serviced residence. All of us are happy you had a great stay with us and had exceeded your expectations. All of us are committed to creating comfortable and enjoyable stays for our residents and delivery a service standard that is unrivalled in our industry. We truly enjoyed being of service to you and sincerely look forward to welcoming you back for another memorable stay with us soon.Sincerely Yours,Rizal H SultoniGeneral Manager

8/10 Buono

Imran

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
My stay at Fraser Place Setiabudi
I very much enjoyed my long stay at Fraser Place Setiabudi. The room was comfortable, spacious and had a good view of the city. I found it very useful to have a laundry machine installed in the unit as well as a kitchenette. The breakfasts were so so because it seemed that the fruit on display at the buffet was not always fresh. I would have preferred a larger selection of fruit. The staff were all very friendly, welcoming, professional and helpful. My only real complaint was that there was an odor from sewage that you could smell in the bathroom.
Soggiorno di 6 notti a marzo 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 2 mag 2023
Dear Mr. ImranThank you so much for sharing your feedback.We are so pleased to know we contributed to making your stay such a memorable experience and that your encounters with our team were positive in every respect. Your comments are greatly appreciated and it gives me immense pleasure to be able to share with my team.Thank you for choosing to stay at Fraser Place Setiabudi Jakarta and we hope to have the opportunity to welcome you again.Sincerely yours,Rizal H SultoniGeneral Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 3 notti a marzo 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 20 mar 2023
Dear Mr/ Mrs..Thank you for taking the time to share this review with us. We sincerely apologize that your stay with us was less-than-satisfactory and are sorry for the shortfalls in service that you experienced. We have shared your comments with our team who continually strive to further enhance our service standards and enhance our guest experience. We hope that we will have a chance to welcome you back and recover your impression of Fraser Place Setiabudi Jakarta.

10/10 Eccellente

ivan benny

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
kleine reparaturen fällig
es war alles in ordnung ziemlich sauber
Soggiorno di 3 notti a febbraio 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 22 feb 2023
Dear Mr. Ivan BennyWe are happy that you took the time to review our property. Your feedback is valuable for us to keep improving our best service. Wish to host you again in Fraser Place Setiabudi Jakarta for another pleasant stay.Sincerely yours,Rizal H Sultoni

10/10 Eccellente

Trisnia

Soggiorno di 1 notte a gennaio 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 30 gen 2023
Dear Mrs. TrisniaI am glad to know that our overall service and facilities, especially our in-house clinic has made your stay comfortable. Thank you for sharing your experience. We look forward to welcoming you back in the future. Sincerely yours,Rizal H SultoniGeneral Manager

8/10 Buono

Nina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Spacious rooms, excellent service
Soggiorno di 5 notti a gennaio 2023
Risposta di Rizal H Sultoni, General Manager, il giorno 26 gen 2023
Dear Mrs. NinaThank you for taking the time out to submit a review of the property. I am glad to know that you enjoyed your stay and liked our location and amenities. We are indeed literally in the heart of the city with easy access and convenient public transport. We do hope to see you again sometime soon. If I can be of any assistance for future visits, do please let me know. Sincerely yours,Rizal H SultoniGeneral Manager

8/10 Buono

Dongwook

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
전반적으로 좋은 숙박 시설이나 객실 내 소파, 쿠션 세탁 필요함
Soggiorno di 3 notti a dicembre 2022
Risposta di Rizal H Sultoni, General Manage, il giorno 19 dic 2022
Dear Mr. DongwookThank you for taking the time to review your stay with Fraser Place Setiabudi Jakarta. I am glad that you enjoyed the property and found the rooms, comfortable and clean. I would be keen to learn more of your experience with our team; they are frequently complimented on their local knowledge and intuitive service; our guests should expect wonderful friendly service from every member of the team. I am disappointed that this was not your experience.I hope you shall visit Fraser Place Setiabudi Jakarta in the future for another fantastic stay and the consistency you may expect. Sincerely yours,Rizal H SultoniGeneral Manager

4/10 Scarso

Jolando Wee Khong, Singapore

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
There is a washing machine but no laundry rack or washing detergent and there is an ironing board but no iron. Front desk says these things are on request basis but it takes them 30mins to bring me the laundry rack and 15 mins for the detergent and 20mins to deliver to the iron. Why have a On Request policy if they cannot meet the request efficiently?
Soggiorno di 4 notti a settembre 2022
Risposta di Rizal H Sultoni, General Manage, il giorno 3 ott 2022
Dear Mr. Jolando Wee KhongI sincerely appreciate you taking your time to provide us with further feedback. Your comments are certainly valuable to our team to ensure that we are continuously improving and providing a high level of service and care for all guests. Kindly be assured that your feedback has certainly been shared with our team to ensure shortfalls such as these do not reoccur in the future. Thank you again for your valuable feedback, it is certainly appreciated. Sincerely yours,

10/10 Eccellente

EUN SEOK

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a settembre 2022
Risposta di Rizal H Sultoni, General Manager, il giorno 4 ott 2022
Dear Mr. Yuyun drwiegaThank you for letting us know what the highlights of your experience. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home. Hope can welcoming you at Fraser Place Setiabudi JakartaSincerely yours,

10/10 Eccellente

Eric

Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel has generous suites with a kitchen/living room, bedroom, large closet area and bathroom. The plates and cutlery were a bit meager. The garden is pleasant and the pool is very good for swimming and meticulously maintained. The staff are courteous, professional and responsive.
Soggiorno di 22 notti ad agosto 2022
Risposta di Rizal H Sultoni, General Manage, il giorno 20 set 2022
Dear Mr. EricThank you for letting us know what the highlights of your experience at Fraser Place Setiabudi Jakarta are. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home.Sincerely yours,Rizal H SultoniGeneral Manage

10/10 Eccellente

HARRIS

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte ad agosto 2022
Risposta di Rizal H Sultoni, il giorno 6 set 2022
Dear Mr. HarrisThank you for your lovely reviewIt's always a pleasure to read about another wonderful guest stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta.We truly appreciate you taking the time to share your experiences. Thank you once againSincerely yours,Rizal H Sultoni

8/10 Buono

Tommy

Soggiorno di 2 notti ad agosto 2022
Risposta di Rizal H Sultoni, il giorno 15 ago 2022
Dear Mr. Tommy Thank you for letting us know what the highlights of your experience at Fraser Place Setiabudi Jakarta are. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home.

10/10 Eccellente

dongkyeong

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a maggio 2022
Risposta di Rizal H Sultoni - General Manager, il giorno 8 lug 2022
Dear Mr. Dongkyeong Thank you for letting us know what the highlights of your experience at Fraser Place Setiabudi Jakarta are. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home. Sincerely yours,

10/10 Eccellente

suffendy

Viaggio di coppia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
very spacious service apartment in the heart of the city. It is well maintain and clean.
Soggiorno di 1 notte a ottobre 2021
Risposta di Rizal Sultoni, il giorno 26 ott 2021
Dear Distinguished Guest, Thank you for staying at Fraser Place Setiabudi Jakarta and taking the time to write such a fantastic review. We strive to provide excellent service and we are delighted that you enjoyed your stay. We hope to welcome you soon in near future. Sincerely yours, Rizal Sultoni General Manager

4/10 Scarso

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Terrible People!
I had booked a smoking room, upon arrival, the front desk told me nothing available, but not until after charged me for the room, then he said I can't do anything, no solutions at all, and then he offered me another room (an upgrade) for an additional IDR1.7million, and then he actually said I offer you a discount of IDR50,000 (which is ridiculous compared to the upgrade cost) He was totally unhelpful, and totally without any solutions, he was very uncooperative, and I was totally frustrated, and also completely out of options, so I checked In, and then I searched for another hotel, and checked out the same evening, and went to another property which has a smoking room, and also have much better service, and also not so hostile, and so unfavorable the entire city is suffering, for business, and these guys have so much attitude, terrible front desk, and a terrible experience,
Soggiorno di 1 notte a luglio 2021
Risposta di Rizal Sultoni - General Manager, il giorno 8 lug 2022
Dear Distinguished Guest, Thank you for taking the time to provide us with such detailed feedback about your stay. We are happy to know that your stay with us was a good as you have liked Fraser Place Setiabudi Jakarta on the overall. We are sorry to hear that several things throughout your stay did not meet your expectations. Please note that your concerns have been passed on to our operation department. We have heard you on the shortcomings and we are constantly striving in improving and delivering the best to all our guests. We do appreciate this feedback for our continuous improvement and we hope to have the opportunity to restore your faith in our establishment by welcoming you again to Fraser Place Setiabudi Jakarta in the future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 6 notti a maggio 2021
Risposta di Rizal Sultoni General Manager, il giorno 8 lug 2022
Dear Distinguished Guest Thank you for staying at Fraser Place Setiabudi, Jakarta, and taking the time to write such a fantastic review. We strive to provide excellent service and we are delighted that you enjoyed your stay. We hope to welcome you soon in near future. Sincerely yours.

10/10 Eccellente

JACK

Mi è piaciuto: Pulizia e comfort della camera
I’m a returning guest at this location. Great staff awesome rooms. Apartment style rooms. Awesome pool too. I’ve always stay at Fraser place and their other family locations .
Soggiorno di 1 notte a marzo 2021
Risposta di Charlie Feng - General Manager , il giorno 15 mar 2021
Dear Mr. Jack, Thank you for letting us know what the highlights of your experience at Fraser Place Setiabudi Jakarta are. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

JACK

Mi è piaciuto: Pulizia e comfort della camera
Great place and location. This is the better location out of the three locations in Jakarta. This place is newer. I have always stayed under the Fraser family wether it’s Capri or Fraser place they cannot go nothing wrong. I’m a fraser fan. Keep up the good work.
Soggiorno di 3 notti a marzo 2021
Risposta di Charlie Feng - General Manager , il giorno 15 mar 2021
Dear Mr. Jack, Thank you very much for your review. It really is a timeless experience and we are delighted that you enjoyed your day out with us. The team on board enjoys reading these reviews and appreciates the time their guests take to give such lovely feedback and will be pleased that you felt so well looked after. We do hope we can welcome you back soon. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

HO SEONG

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
매우만족
자카르타의 아파트형 호텔입니다. 가격대비 깨끗하고 매우 친절합니다. 아파트 중앙의 수영장 및 조깅코스도 훌륭합니다.
Soggiorno di 3 notti a febbraio 2021
Risposta di Charlie Feng - General Manager , il giorno 10 mar 2021
Dear Mr. Ho, Thank you so much for sharing your feedback. We are so pleased to know we contributed to making your stay such a memorable experience and that your encounters with our team were positive in every respect. Your comments are greatly appreciated and it gives me immense pleasure to be able to share with my team. Thank you for choosing to stay at Fraser Place Setiabudi Jakarta and we hope to have the opportunity to welcome you again. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a novembre 2020
Risposta di Charlie Feng - General Manager , il giorno 25 nov 2020
Dear Distinguished Guest, Thank you very much for making Fraser Place Setiabudi Jakarta your home away from home. I have no doubt a lot of prospective customers will consider your positive feedback and book with us. Thank you once again for this endorsement and your personal patronage. We look forward to welcoming you back. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Ytb

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a luglio 2020
Risposta di Charlie Feng - General Manager , il giorno 27 lug 2020
Dear Distinguished Guest, Thank you for staying at Fraser Place Setiabudi Jakarta and taking the time to write such a fantastic review. We strive to provide excellent service and we are delighted that you enjoyed your stay. We hope to welcome you soon in the near future. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

DEWI

Viaggio con la famiglia
Mi è piaciuto: Pulizia e comfort della camera
Excellent Stay and Very Clean Apart Hotel
Very comfortable, sparkling clean, good location, and nice view. We stay at premium two bedroom. There's washing machine and drier, very helpful. Food and groceries is nearby across the street and there's jogging track looping the swimming pool and garden. We'll definitely come back.
Soggiorno di 2 notti a luglio 2020
Risposta di Charlie Feng - General Manager , il giorno 15 lug 2020
Dear Ms. Dewi, There is nothing more encouraging than receiving such lovely reviews such as yours. It is our reward knowing that you feel satisfied during your stay and we are glad that we could meet your expectation. Warmest thanks for your kind words towards our hotel location, the ambiance, swimming pool, garden, and rooms. Thank you for the compliments you have given and for recommending our hotel. Wish to host you again in Fraser Place Setiabudi Jakarta for another pleasant stay. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Vivek

Viaggio di lavoro
Mi è piaciuto: Pulizia e comfort della camera
Good roperty
Comfortable and good
Soggiorno di 1 notte a marzo 2020
Risposta di Charlie Feng - General Manager , il giorno 27 lug 2020
Dear Mr. Vivek, Thank you for your lovely review It's always a pleasure to read about another wonderful guest's stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta. We truly appreciate you taking the time to share your experiences. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

linda, 日本 沖縄

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
フェイスタオルとワッシュタオルがバスルームになく、、ハウスに持って来てもらった。2泊したけど、タオルの交換が無かった。
Soggiorno di 2 notti a marzo 2020
Risposta di Charlie F, General Manager , il giorno 19 mar 2020
Dear Ms. Linda, I sincerely appreciate your taking your time to provide us with further feedback. Your comments are certainly valuable to our team to ensure that we are continuously improving and providing a high level of service and care for all guests. Kindly be assured that your feedback has certainly been shared with our team to ensure shortfalls such as these do not reoccur in the future. Thank you again for your valuable feedback, it is certainly appreciated. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Eddie

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 24 notti a gennaio 2020
Risposta di Charlie Feng, General Manager , il giorno 26 feb 2020
Dear Mr. Eddie, Thank you for your lovely review It's always a pleasure to read about another wonderful guest's stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta. We truly appreciate you taking the time to share your experiences. Thank you once again Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a febbraio 2020
Risposta di Charlie Feng, General Manager , il giorno 20 feb 2020
Dear Distinguished Guest, Thank you for your kind review regarding your recent stay with us. It was wonderful to hear just how much you enjoyed your stay and you have the feeling of being at home with the family. We do hope to welcome you back. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

JACK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
awesome place
Amazing service apartment . The house keeping On the 15th floor was responsive . This place should be 10 star in hotels.com
Soggiorno di 5 notti a dicembre 2019
Risposta di Charlie F, General Manager , il giorno 7 gen 2020
Dear Mr. Jack, There is nothing more encouraging than receiving such a lovely review such as yours. It is our reward knowing that you feel satisfied during your stay and we are glad that we could meet your expectations. Thank you for being our valued guest and we look forward to welcoming you back with us soon. Sincerely yours, Charlie Feng General Manager

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 3 notti a dicembre 2019
Risposta di Charlie F, General Manager , il giorno 7 gen 2020
Dear Distinguished Guest, Thank you for taking the time to post your review. It is a great pleasure to know that you have enjoyed and experienced Fraser Place Setiabudi Jakarta. We do hope to welcome you back. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable apartment in a convenient location with good facilities
Soggiorno di 3 notti a novembre 2019
Risposta di Charlie Feng, General Manager , il giorno 4 dic 2019
Dear Distinguished Guest, Thank you for letting us know what the highlights of your experience at Fraser Place Setiabudi Jakarta are. Your feedback helps us to identify what is important to our guests when they stay with us. We are delighted that you continue to be comfortable with us and as always, we look forward to welcoming you back to your home away from home. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Dany

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great service
Great service.....i am Book for 3 room and they give me 4 room due to the room under maintenance and give me In same floor....
Soggiorno di 1 notte a novembre 2019
Risposta di Charlie F, General Manager , il giorno 26 nov 2019
Dear Mr. Dany, Thank you for staying at Fraser Place Setiabudi Jakarta and taking the time to write such a fantastic review. We strive to provide excellent service and we are delighted that you enjoyed your stay. We hope to welcome you soon in the near future. Sincerely yours, Charlie Feng General Manager

6/10 Soddisfacente

KR, San Francisco, CA, USA

Viaggio di lavoro
Mi è piaciuto: Pulizia
Noise from nearby Mosque woke me up every night at 4am. Only bath towels were provided, no hand towels. Everything else was fine.
Soggiorno di 2 notti a ottobre 2019
Risposta di Charlie F, General Manager , il giorno 12 nov 2019
Dear Distinguished Guest, I sincerely appreciate your taking your time to provide us with further feedback. Your comments are certainly valuable to our team to ensure that we are continuously improving and providing a high level of service and care for all guests. Kindly be assured that your feedback has certainly been shared with our team to ensure shortfalls such as these do not reoccur in the future. Thank you again for your valuable feedback, it is certainly appreciated. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
나무랄데 없음.
항상 이용하는 숙소. 별로 나무랄데가 없습니다. 룸서비스 음식은 무난합니다
Soggiorno di 3 notti a ottobre 2019
Risposta di Charlie F, General Manager , il giorno 31 ott 2019
Dear Distinguished Guest, Thank you for your lovely review It's always a pleasure to read about another wonderful guest's stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta. We truly appreciate you taking the time to share your experiences. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Joe, タイ

Viaggio di lavoro
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
ベッドのシーツの臭いが、気になった。 雑菌の繁殖した臭いがした。
Soggiorno di 4 notti a settembre 2019
Risposta di Charlie F, General Manager , il giorno 3 ott 2019
Dear Mr. Joe, Greetings from the team at Fraser Place Setiabudi Jakarta! We are truly sorry for the disappointment and inconvenience caused to you by the inopportune experience you had while staying at our serviced residence. Kindly allow us to assure you this unfortunate experience is not representative of the usual high level of service we accord our residents and we sincerely hope it will not detract you from staying with us again as we sincerely hope you will give us an opportunity to create a wholly enjoyable stay experience for you by providing you with the high service standards we are known for. All of us earnestly look forward to welcoming you back in the future. Thank you for staying at Fraser Place Setiabudi Jakarta. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I like the apartment concept with rooms in each unit. I can fit in my family. The water from the bidet has a strong sewerage like smell.
Soggiorno di 4 notti a settembre 2019
Risposta di Charlie F, General Manager , il giorno 1 ott 2019
Dear Distinguished Guest, Thank you so much for sharing this positive review with us. It's our pleasure to provide you with an enjoyable stay. We look forward to welcoming you back again soon. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Elad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2019
Risposta di Charlie F, General Manager , il giorno 25 set 2019
Dear Mr. Elad, Thank you so much for sharing your feedback. We are so pleased to know we contributed to making your stay such a memorable experience. Thank you for choosing to stay at Fraser Place Setiabudi Jakarta and we hope to have the opportunity to welcome you again. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Vivian, Taipei

Viaggio di gruppo, Viaggio di coppia, Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super friendly and helpful staffs.
Soggiorno di 4 notti ad agosto 2019
Risposta di Charlie F, General Manager , il giorno 12 set 2019
Dear Ms. Vivian, Thank you very much for making Fraser Place Setiabudi Jakarta your home away from home. I have no doubt a lot of prospective customers will consider your positive feedback and book with us. Thank you once again for this endorsement and your personal patronage. We look forward to welcoming you back. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Masato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
生活感のあるホテル
コンドミニアムタイプで乾燥機付洗濯機も有り、長期滞在には大変利便性が良いホテルでした。朝食ビュッフェの内容も申し分有りませんでした。
Soggiorno di 3 notti ad agosto 2019
Risposta di Charlie F, General Manager , il giorno 12 set 2019
Dear Mr. Masato, I am so glad that you enjoyed your time in Jakarta and that Fraser Place Setiabudi Jakarta was such a highlight for you and that the facilities were so useful after your tour around our beautiful country. We are sorry to hear that several things throughout your stay did not meet your expectations. We do appreciate this feedback for our continuous improvement and we hope to have the opportunity to restore your faith in our establishment by welcoming you again to Fraser Place Setiabudi Jakarta in the future. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
驚くほど広い部屋で、洗濯も調理スペースもあり、快適な滞在でした。
Soggiorno di 3 notti a giugno 2019
Risposta di Charlie F, General Manager , il giorno 12 set 2019
Dear Distinguished Guest, Thank you for staying at Fraser Place Setiabudi Jakarta and taking the time to write such a fantastic review. We strive to provide excellent service and we are delighted that you enjoyed your stay. We hope to welcome you soon in the near future. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Joe, Bangkok

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
清掃が行き届いた綺麗な部屋
Soggiorno di 2 notti ad agosto 2019
Risposta di Charlie F-General Manager, il giorno 22 ago 2019
Dear Mr. Joe, We are happy that you took the time to review our property. Your feedback is valuable for us to keep improving our best service. Wish to host you again in Fraser Place Setiabudi Jakarta for another pleasant stay. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Johan

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bra rum men slö personal.
Bodde här med famlijen i drygt 1 vecka då jag träffade kunder via jobbet i Jakarta. Bra rum för familj med 2 sovrum och 2 toaletter. Frukosten inge vidare och slö men dock trevlig personal. Pool helt ok men dåligt med sol då flera höghus skymmer. Endast 3 hissar för 32 våningar var segt. Finns bättre och mer prisvärda hotell.
Soggiorno di 6 notti a luglio 2019
Risposta di Charlie F, General Manager, il giorno 19 ago 2019
Dear Mr. Johan, Thank you for your feedback. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Thank you for your valued patronage. From all of us at Fraser Place Setiabudi Jakarta, we look forward to welcoming you again at any one of our serviced residences. Sincerely yours, Charlie Feng General Manager

8/10 Buono

Viaggiatore verificato

Soggiorno di 4 notti a luglio 2019
Risposta di Charlie F, General Manager, il giorno 30 lug 2019
Dear Distinguished Guest, Thank you for sharing such positive insights on your recent visit. It really is a timeless experience and we are delighted that you enjoyed your day out with us. We do hope we can welcome you back soon. Sincerely yours, Charlie Feng General Manager

6/10 Soddisfacente

doyoung

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
시설은 좋으나 청결이 너무 안좋네요
Soggiorno di 3 notti a luglio 2019
Risposta di Charlie F, General Manager, il giorno 30 lug 2019
Dear Mr. Doyoung, Thank you for taking the time to review your stay with Fraser Place Setiabudi Jakarta. We are happy to know that your stay with us was a good as you have liked Fraser Place Setiabudi Jakarta on the overall. We are sorry to hear that several things throughout your stay did not meet your expectations. We hope that we will have a chance to welcome you back and recover your impression of Fraser Place Setiabudi Jakarta. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Ayad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
الفندق المفظل لي وانصح جميع اصدقئي وخصوصا العوائل
فندق رائع من جميع الخدمات
Soggiorno di 4 notti a giugno 2019
Risposta di Charlie F, General Manager, il giorno 30 lug 2019
Dear Mr. Ayad, Many thanks for your great and positive review during your recent stay with us. I am glad to know that our overall service and facilities have made your stay comfortable. Thank you for sharing your experience. We look forward to welcoming you back in the future. Sincerely yours, Charlie Feng General Manager

10/10 Eccellente

Takahiro

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a giugno 2019
Risposta di Charlie F, General Manager, il giorno 26 giu 2019
Dear Mr. Takahiro, It's always a pleasure to read about another wonderful guest stay. My team and I are delighted to know you enjoyed your time at Fraser Place Setiabudi Jakarta and we hope that you will choose to stay again on your next visit to Jakarta. We truly appreciate you taking the time to share your experiences. Sincerely yours, Charlie Feng General Manager