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Recensioni per Westport Inn

2.5 out of 5
Westport Inn
3817 N Main St., Joplin, MO

Recensioni

8,4

Ottimo

Valutazione di 10 - Eccellente. 240 su 399 recensioni" "
Valutazione di 8 - Buono. 73 su 399 recensioni" "
Valutazione di 6 - Soddisfacente. 30 su 399 recensioni" "
Valutazione di 4 - Scarso. 19 su 399 recensioni" "
Valutazione di 2 - Terribile. 37 su 399 recensioni" "

9,0/10

Pulizia

8,6/10

Personale e servizio

8,6/10

Servizi

9,2/10

Condizioni e dotazioni della struttura

8,8/10

Ecosostenibilità

Recensioni

2/10 Terribile

Tamra

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Amber, il giorno 16 apr 2024
We're sorry for the inconvenience that you experienced while staying. We would love to have you back and let us show you that we can give you a much better experience than you were given. Please contact the property.

10/10 Eccellente

ELIZABETH

Viaggio con la famiglia
We have stayed he multiple times when we go see out daughter and granddaughters. We will always stay here. The owners have always been very courteous and amazing people.
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 1 apr 2024
Thank you so much for your review. We love our repeat guests. We can't wait to see you again next time. Thank you for your business.

10/10 Eccellente

Abigail

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Cute, comfortable, and clean! Would definitely stay again if I’m in the area.
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 1 apr 2024
We're so glad you had a great experience. We value our guests experiences and hope to see you again. Thank you

10/10 Eccellente

Steven, Erie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed here last night for a quick night away and will definitely be staying there again! The price was a great selling point, but the charm of the 1947 small cabin rooms made the trip worthwhile. The rooms have been redone with modern amenities. They were very comfortable and i slept so good that i didnt wake up all night (which i havent done in awhile). Definitely recommend this place for a night or a week or longer if needed!
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 1 apr 2024
Thank you so much for your great review. We love to hear our guests great feedback. We can't wait to see you again in the future.

10/10 Eccellente

Sharon

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great experience. worked excellent for us in the situation we needed it for. I've already told friends about it for future use.
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 18 mar 2024
Thank you so much for your amazing review. We can't wait to see you again next time you're in the area.

10/10 Eccellente

Jeannine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love Westport Inn! It’s the either last stop for us before leaving Mo or a wonderful welcome home. The cabins are very nicely decorated and have all the amenities need for a stop on our way home. Thank you again for a great stay.
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 11 mar 2024
Thank you for your amazing review. We're so glad that you chose to stay with us during your travels. We can't wait to see you again in the future.

10/10 Eccellente

Marina

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Nice and clean . I was a little bit scared to be alone in that little cottage. But everything was fine. I like it :)
Soggiorno di 1 notte a marzo 2024
Risposta di Amber, il giorno 11 mar 2024
Thank you for your review. We pride our property for being very safe. Guests seem to love our property with easy and convenient parking right by your unit, individual cottages to give you that at home feeling, as well as being on Route 66.

6/10 Soddisfacente

D

Non mi è piaciuto: Pulizia
It was cute inside. Give you good off. And gave shampoo and conditioner body wash. Real coffee cups.
Soggiorno di 3 notti a marzo 2024
Risposta di amber, il giorno 11 mar 2024
Thank you for your great review. We hope to see you again in the future.

2/10 Terribile

Kathrine

Soggiorno di 1 notte a febbraio 2024
Risposta di Amber, il giorno 16 apr 2024
We're sorry that you had a less than satisfactory stay. Please contact us to correct any issues you may have had.

10/10 Eccellente

Karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean, quaint, and comfortable
Soggiorno di 2 notti a febbraio 2024
Risposta di Amber, il giorno 15 feb 2024
Thank you for your excellent review. We love to hear that our guests have had a great experience.

2/10 Terribile

Melissa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Would not stay at property
Soggiorno di 1 notte a febbraio 2024
Risposta di Amber, il giorno 2 feb 2024
We’re so sorry you had a less than satisfactory experience! As a small business we do our very best to ensure that all of our guests have a great stay!

10/10 Eccellente

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Checking in was an easy process all remotely done. Communication with the property management was easy. The property is very well kept and the rooms are absolutely adorable. We were able to park directly behind our own personal unit. Highly recommend staying in this place and I will definitely be back.
Soggiorno di 1 notte a gennaio 2024
Risposta di Amber, il giorno 21 gen 2024
Thank you so much for your great review. We appreciate our guests and their great feedback. We hope to see you again!

10/10 Eccellente

Amber

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a great experience! Our room was decorated so cute and clean. If you want that at home feel this is definitely the place to go. We called to confirm our reservation and the lady who we spoke to was so helpful and friendly. Finding our room was super easy and convenient to park behind. This will be my go to every time I'm in the Joplin area.
Soggiorno di 1 notte a gennaio 2024
Risposta di Amber, il giorno 21 gen 2024
Thank you so much for your amazing review! We love that you had such a great experience and we cannot wait to see you again in the future.

8/10 Buono

Sydney

Soggiorno di 1 notte a dicembre 2023
Risposta di Amber, il giorno 19 gen 2024
Thank you for your great review!

2/10 Terribile

Sheryll

Viaggio con la famiglia
We made a reservation on line. We got to the property at 8:40 pm and since there was no one at the office, called the phone number listed. No answer there either. Left a message to get instructions for check/in. Their voicemail said they would call back ASAP. After 20 minutes, I called again - same results. After 45 minutes, called again and said we were going somewhere else to stay. Terrible customer service. So disappointing.
Soggiorno di 1 notte a dicembre 2023
Risposta di Amber, il giorno 19 gen 2024
Were so sorry your experience was less than satisfactory. Since, we have made changes to ensure that all guests can get into their room quickly without the inconvenience of not being able to access your unit.

8/10 Buono

Robyn

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice place, read check in procedures
We've stayed here a few times. Cottages are cute and clean. My only concern was with ck in. If you can't get there by 4, make sure you call them and she will text or email your code to get into your room. We didn't make it because of weather and accident issues on our travels this time, it took a couple hours to reach her to get it. But if you let them know b4 4, it has always worked for us.
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 2 gen 2024
We're so sorry that it took you some time to get checked in. We do our best to make sure that all guests are checked in quickly in order to enjoy their stay at our property. We appreciate our repeat guests and only want the best possible experience for them and any other guest.

8/10 Buono

Rima

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
A very cute place!
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 1 gen 2024
Thank you so much for your great review!

8/10 Buono

Martin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The cottage we had at the Westport Inn was darling. It is an historic motor hotel and very well furnished. We arrived at 6 pm and no one was in the office and no answer on the phone number until about 15 min later when we did hear from the owner and could get into our prepaid room. Our information was received by text but when I later asked a question about an available hair dryer, I received no answer.
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 27 nov 2023
Oh no! We're sorry that you were unable to get a hairdryer when requested. We try to keep items like this in all units to avoid any inconveniences but, sometimes people tend to take them and we run short from having such items available all the time. We do apologize for such an inconvenience but we do appreciate you staying with us. Thank you.

10/10 Eccellente

Alicia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 27 nov 2023
Thank you so much for staying with us! We hope to see you again in the future!

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Comfort della camera
Non mi è piaciuto: Pulizia
Not a safe place to stay.
Everything is decorated beautifully. I will say that. My son and I were there for a family gathering. We had a pleasent stay, the bed was quite comfortable. HOWEVER...I was charge on my credit card twice. So upon questioning the charges I was sent a picture of drugs, that I was being accused of leaving in the room. A needle and drugs to be exact. That tells me that the room was not clean for one. But why were authorities not contacted? Why was charging my credit card even an option. I had to fight to get my money back. I am appalled that I was in that room with my son and a drug needle was in the drawer. I was literally shaking and crying when I received the picture and accusations. What if he had found it? It was already strange enough that upon check in that I was only asked for a text message containing my drivers licenses. I did not know that hotels.com gave my credit card info to the hotel. I thought it was a secure and safe transaction. I do not recommend anyone stay here.
Soggiorno di 2 notti a ottobre 2023

10/10 Eccellente

David

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 22 nov 2023
Thank you so much for your great review! We hope to see you again in the future.

10/10 Eccellente

Tom

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very clean and quiet. Convenient for me and close to the airport. Everything I needed without paying for things I didn’t need. I have stayed here before and will again in the future.
Soggiorno di 4 notti a novembre 2023
Risposta di Amber, il giorno 22 nov 2023
Thank you so much for your excellent review. We love to hear that our guests had a great experience. We can't wait to see you again in the future.

2/10 Terribile

Daniel

Non mi è piaciuto: Pulizia, personale e servizio, servizi
Not like anything
Soggiorno di 9 notti a settembre 2023
Risposta di Amber, il giorno 22 nov 2023
Were sorry that you were not happy with your accomodations. I wish we were notified of any problems you may have had during your stay. We strive to give our guests the best experience possible.

10/10 Eccellente

Marshall

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice place.
Was a nice surprise to stay here. Nice and clean. These are individual cottages so no noisy neighbors.
Soggiorno di 1 notte a novembre 2023
Risposta di Amber, il giorno 7 nov 2023
We're so glad you had a great experience. We strive to ensure our guests are happy with their stay. We hope to see you again in the future!

8/10 Buono

Carina

Viaggio di coppia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Wir hatten Probleme beim Check-in, laut Buchung kann man ab 15:00 einchecken als wir um 16:15 ankamen war keiner da. Wir haben dann den Anbieter kontaktiert, konnten ihn aber erst nicht erreichen, nach einer halben Stunde hat er zurückgerufen und uns gegen ein Foto vom Ausweis einen Türcode geschickt, ab dann war alles super. Im Badezimmer könnte noch etwas grundlicher geputzt werden und an sich war das Zimmer schon Seeeehr klein aber für eine Nacht völlig ausreichend. Gerne wieder
Risposta di Amber, il giorno 7 nov 2023
Thank you for your review. We're glad your experience was great.

10/10 Eccellente

Jacque

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 4 nov 2023
Thank you so much for your review. We love hearing that our guest had a great experience. We hope to see you again in the future.

10/10 Eccellente

Al, GREER

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very unique property..very nice and maintain..would stay again.
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 4 nov 2023
Thank you so much for your great review! We love hearing from our guests! We hope to see you again in the future.

10/10 Eccellente

Joseph

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 4 nov 2023
Thank you so much for your amazing review! We appreciate our guests feedback and strive to get them the best possible experience!

8/10 Buono

Lori

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Cozy & comfortable.
We will stay here again! Great location, nicely decorated, comfortable bed with lots of pillows. Our unit was a stand-alone cabin with a king-size bed. Reserved parking right behind the cabin. It could have been cleaner but overall we were pleased with our stay.
Soggiorno di 2 notti a ottobre 2023
Risposta di Amber, il giorno 28 ott 2023
Thank you so much for your great review! We love to hear that our guests had great experiences. We hope to see you again and future.

2/10 Terribile

Cheri

Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 28 ott 2023
I apologize for you feeling as if you had a bad experience with our property considering you did not even stay. We try to give her guess the best possible experience from a Small business.

2/10 Terribile

Eric

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 4 nov 2023
We are sorry that you had a less than satisfactory experience.

10/10 Eccellente

Steve

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
It was difficult to figure out how to check in…they should make it clearer
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 16 ott 2023
We're sorry check in wasn't for you as we have a lot of guests that like the contactless check in process and some prefer face to face. We like to make our check in and out process as easy as possible for our guest.

2/10 Terribile

Catherine

Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 4 nov 2023
We’re sorry you had a less than satisfactory experience!

10/10 Eccellente

Jill

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Joplin
Absolutely amazing little cottages. Excellent place to stay!!!
Soggiorno di 2 notti a ottobre 2023
Risposta di Amber, il giorno 9 ott 2023
Thank you so much for your amazing review! We hope to see you again!

10/10 Eccellente

mark

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A cabin of our very own. Very quiet and clean. Felt like home.
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 9 ott 2023
We're so glad you enjoyed your stay. We cant wait to see you again soon!

6/10 Soddisfacente

Carl

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia
The motel is only a few feet from a road with heavy traffic.
Soggiorno di 1 notte a ottobre 2023
Risposta di Amber, il giorno 9 ott 2023
We're sorry your experience was less than satisfactory.

6/10 Soddisfacente

Tracy

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Non mi è piaciuto: Pulizia
The pros: The cottage was in a great location. The diner across the street "Babes" was such a treat. Check in was very easy. Air conditioning worked great as did the hot water. The decor was so cute. The mini fridge and microwave were a plus as well. The cons: The wifi was awful and we couldn't watch TV due to buffering. I texted management to see if there was a fix but did not get a response. The bed was very hard and only had two pillows. We also only had 2 towels for two people for 2 nights. Since I did not get a response to my text about the wifi, we just went to the store and bought a couple of towels and pillows. Overall- the place was so so. For $100 a night we could have stayed at a chain hotel with better amenities. Next time we will read the reviews more closely.
Risposta di Amber, il giorno 2 ott 2023
Im sorry there was such inconveniences with your stay. As much as I would love to say our internet is perfect and always works, I can not. Some times it does not always works as fast as we would like but, thats just the world we live in. Unfortunately, not every bed is for every guest. Some say our beds are too hard and some say they are too soft, some say that they had the best sleep that they've had in a long time. It all depends on the person. Our guests chose our hotel to get away from big chains and love our unique charm. It makes us sad to hear that you're not one of them. We pride ourselves on having great reviews for the most part but, being a small, locally owned hotel with limited staff we do our best to make sure every single guest has the best possible experience.

2/10 Terribile

Nicole

Soggiorno di 1 notte a settembre 2023
Risposta di Amber, il giorno 22 nov 2023
Were sorry you had a less than satisfactory experience. We ask that if any guests may have an issue to contact the property promptly so that we can resolve any issues that you may have had.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di Amber, il giorno 2 ott 2023
Thank you so much for your great review!

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 1 notte a settembre 2023
Risposta di Amber, il giorno 25 set 2023
Thank you so much for your great review! We hope to see you again in the future.

6/10 Soddisfacente

Don

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
The cottage idea is cool. The property for the most part was clean and tidy. The rugs and floor in the bathroom were dirty. The mattress was worn out and not very comfortable. There was no human contact, but the phone calls and texts were straightforward and pleasant. All things considered, not a bad place to spend the night.
Soggiorno di 1 notte a settembre 2023
Risposta di Amber, il giorno 25 set 2023
Oh no! I wish I would have been made aware of these concerns so I could have made it right by moving you units to give you a better experience. We hope you would be willing to give us another chance the next time you're back in the area.

10/10 Eccellente

Rob

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I wasn't sure what i was getting into but the posted pictures wàs enough to lure me into a place that didnt subject how great a place i was getting into. I booked upon the location close to route 66 and wow mind blown...i only booked this outside of a normal boring hotel because i was traveling with my fiancee and this place noo matter what is mind blowing...highly recommended for a stay or a pass through...Amber's awesome and so is this remarkable place and also there's an awesome restaurant next door that opens at 930 am....please stop in its the last and most comforting motor court in our modern world a great addiction to route 66 G
Soggiorno di 1 notte a settembre 2023
Risposta di Amber, il giorno 22 set 2023
Thank you so much for your great review! We love catering to guests that travel Route 66! Next time you're traveling again in this area we would love to have you back.

10/10 Eccellente

Rickey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Amber, il giorno 25 set 2023
Thank you for the great review! Hope to see you soon!

8/10 Buono

Monica

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2023
Risposta di Amber, il giorno 8 set 2023
Thank you so much for your great review. We hope to see you again in the future.

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Special Experience
This is not a cookie cutter hotel. It's a special experience. Stay in a small cottage, clean and nicely decorated. Because this is a family operation, don't rely on your computer reservation - call ahead and make sure that you know how to access your cottage after hours (the office is open 10 am to 4 pm - if you don't call ahead, you might not learn how to get in to your cottage.)
Soggiorno di 1 notte ad agosto 2023
Risposta di amber, il giorno 8 set 2023
We appreciate your excellent review! We strive to give our guests the best possible experience. Thank you for your feedback and we hope to see you again in the future.

10/10 Eccellente

David

Easy access room was excellent
Soggiorno di 1 notte ad agosto 2023
Risposta di Amber, il giorno 4 ago 2023
Thank you for your great for your great review! Hope to see you again in the future. Very early

10/10 Eccellente

Venkatesan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stayed 1 night. It was really good
Soggiorno di 1 notte a luglio 2023
Risposta di Amber, il giorno 4 ago 2023
Thank you for your excellent review. We hope to see you again in the future.

10/10 Eccellente

shannon

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a luglio 2023
Risposta di Amber, il giorno 31 lug 2023
Thank you so much for your great review. We hope to see you again in the future.

10/10 Eccellente

Bonnie

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very comfortable
Soggiorno di 1 notte a luglio 2023
Risposta di Amber, il giorno 31 lug 2023
Thank you for your great review. We love to hear our guests great feedback. We hope to see you again in the future.

10/10 Eccellente

Sonia, Joplin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I really liked the small bungalow feel. Not too many units, so no overcrowded parking. Management quick to reply. Would stay again.
Soggiorno di 2 notti a luglio 2023
Risposta di Amber, il giorno 27 lug 2023
Thank you so much for your excellent review. We cant wait to see you again next time!