Vacanze Kainan

Beautiful place & helpful staff. My only negatives are: 1.) lighting isn’t sufficient for applying makeup or seeing your clothes in the closets. It’s beautiful for ambiance, though. 2) Expedia seemingly misrepresented room description (should have photos matching precisely what you’ve chosen & paid for.) We booked the king bed suite & yet the photos misaligned with wooden traditional tub & not the jetted jacuzzi. The hotel’s webpage did describe each room correctly. Room description mattered to me for several reasons: hygiene, ability to clean, & desiring jacuzzi for sore muscles, romantic time in hotel. We spent an enormous amount of time searching for certain criteria so we could enjoy something traditional with more space & have a king bed with jacuzzi. The water temperature was not hot initially & we overcorrected. So, perhaps better signage needed for us slow learning English speakers. 3) suggest upgrading to a smart TV to allow for users to login & watch Netflix. Our workaround was watching YouTube movies & paying per movie. We wanted to watch The Ring to coincide with the Japanese urban legend/ghost/folklore tour which we took while in Kyoto. Overall, the bed was comfortable & the place was perfect in all other respects, spacious & couldn’t ask for a better location. The staff was extremely respectful & accommodating. I truly appreciated their grace at check in.

Our stay at the Imperial Hotel Kyoto was nothing less than outstanding. From arrival, the staff welcomed us and took care of handling our luggage. Upon entering the hotel all the outside noise and congestion magically vanished and another world of traditional Japanese hospitality and tranquility welcomed us. In the hotel's guest lounge a friendly and courteous Ms. Omori took care of our check in and hotel introduction while we were served tea and sweets. She then escorted us to our room and explained all the room's features and amenities. Our Western Style room was clean, comfortable and equipped with all the comforts that anyone would expect in a 5-star hotel. The rain shower was especially enjoyable and relaxing. The Japanese Style breakfast served in the all day dining restaurant was delicious and nicely presented. There were other restaurants and lounges in the hotel. Everyone of the hotel staff treated us with outstanding service and hospitality. We highly recommend the Imperial Hotel Kyoto to anyone who is looking for the ultimate Japanese Hotel that will exceed all your expectations and make your visit to Kyoto memorable.

Really enjoyed the stay, staff was great, and the location was central!

Good hotel, kind staff and clean rooms. Breakfast buffet was well organized with a wide selection of foods! Totally worth my stay, will come back!