Hotel a Kampung Batu Balai

“Booked a deluxe room via hotel.com and photo shows shower area separate from toilet bowl area ie bathroom has a shower sliding door area. However, only executive room has this facility. Front desk staff was very helpful and management also decisive in giving us a discounted rate to upgrade to executive room. Thank you very much. Room is clean. View is good. Breakfast is very minimum. Simple breakfast with no fruits and salad. ”

“Tutto perfetto ”

“False advertisement”

“The room smelled of cigarette smoke. When asked to change room, the reception was most reluctant. After that the staff become rude to us. The pillows were moldy and the whole place was dark and gloomy. We felt unsafe and check out to other hotel without staying though we already paid for the 2 rooms.”