8/10 Buono
Rebecca
Viaggio con famiglia e bambini piccoli
10 ago 2025
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel is located in a very convenient place, right by the gondola for Oeschinensee Lake & the hotel allows you to park for free on the day of arrival or departure so you don't also need to pay for parking for the Gondola. The view is amazing from the grounds of the hotel overlooking the mountain.
Check-in was quick, but they didn't ask if we had a car & it was only when I enquired that I realised we should have been given something to put in our car, otherwise we could have been given a ticket.
There's extra charges for using the hot tub or sauna featured on the photos.
The breakfast buffet was enjoyable and included in our room price, there was choices for all family members.
On arrival, we were told we had booked a "budget room" whereas we had thought we had booked a comfort room. The room was in the basement with no view of the mountain & there was scaffolding right outside our room which wasn't particularly safe for small children.
When we arrived, we realised the TV was damaged, we informed the management & they seemed annoyed but did not offer any compensation etc. the radiator was leaking in the hallway & the floor was raising up near the bathroom/toilet. It was however spacious inside and would have slept 6 people and a baby if required with a double bed and two sets of bunk beds. It was also clean.
When staying at the accommodation they offer a guest card which gives you discount to the gondola and public transport, but we had already bought our gondola tickets
Rebecca
Soggiorno di 1 notte ad agosto 2025
