Hall

Recensioni per Hampton Inn Kansas City-Airport

2.5 out of 5
Hampton Inn Kansas City-Airport
11212 N Newark Cir, Kansas City, MO

Recensioni

7,8

Buono

Valutazione di 10 - Eccellente. 267 su 682 recensioni" "
Valutazione di 8 - Buono. 212 su 682 recensioni" "
Valutazione di 6 - Soddisfacente. 105 su 682 recensioni" "
Valutazione di 4 - Scarso. 60 su 682 recensioni" "
Valutazione di 2 - Terribile. 38 su 682 recensioni" "

8,2/10

Pulizia

8,6/10

Personale e servizio

7,8/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

7,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Fred

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice
Soggiorno di 1 notte a maggio 2024
Risposta di Erin H, il giorno 16 mag 2024
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. We look forward to hosting you again.

6/10 Soddisfacente

Elizabeth

Soggiorno di 1 notte ad aprile 2024
Risposta di Erin H, il giorno 16 mag 2024
Thank you for your review. 3 out of 5 means we could have done better. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further. We hope to welcome you back in the future.

10/10 Eccellente

Robert, Spencer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We flew in on an early morning flight, checking in the early morning hours, well after midnight but our room was ready and got right in. The hotel has just been remodeled and is in great condition, is very clean, comfortable, and convenient. The breakfast was hot and good. We’ll be back when we come through again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin H, il giorno 26 apr 2024
Thank you for your 5-star review! We're thrilled to hear that you had such a positive experience during your stay. Our team takes great pride in providing friendly and professional service, and we're delighted to know that you enjoyed the breakfast as well. We look forward to welcoming you back in the future.

10/10 Eccellente

Gay

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin H, il giorno 19 apr 2024
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Eccellente

Kathy

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location from airport. The room was very nice and clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin H, il giorno 19 apr 2024
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

10/10 Eccellente

Apajok

Soggiorno di 3 notti ad aprile 2024
Risposta di Erin H, il giorno 3 mag 2024
We appreciate your 5-star rating! Thank you for choosing our hotel. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Eccellente

Callie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was wonderful !!!
Soggiorno di 1 notte ad aprile 2024
Risposta di Mark, il giorno 9 apr 2024
Dear Callie,We are glad that you had a wonderful stay. we appreciate the perfect 5 out 5 rating! We hope to see you again when your travels bring you to Kansas City!Sincerely,Assistant General Manager

8/10 Buono

Andrea Jo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel was fine for our needs -- we just needed a place to stay before a very early flight the next morning that offered free shuttle service. The shuttle service is listed as 24 hours on this booking site but actually it's not--the hours are limited and you need a reservation, but it wasn't a problem as the shuttle coordinates with the earliest flights at the airport. Beds and pillows were soft and comfortable. The bathroom was large and had nice amenities. Free WiFi took way too long to access.
Soggiorno di 1 notte a marzo 2024
Risposta di Mark, il giorno 26 mar 2024
Dear Andrea Jo,Thank you for your feedback regarding your stay. We are delighted that our services met your needs. On the website under "Amenities" and "Parking and Transportation" it does state that our courtesy shuttle runs from 4:00am-11:30pm, so we apologize if there was any confusion. We hope to serve you again when your travels bring you back to Kansas City.Sincerely,Assistant General Manager

8/10 Buono

Sharon

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Location to airport
Soggiorno di 1 notte a febbraio 2024
Risposta di Mark, il giorno 28 feb 2024
We are delighted that you enjoyed your stay. We look forward to seeing you again soon!

6/10 Soddisfacente

Steven

Viaggio di coppia
Mi è piaciuto: Pulizia
.
Soggiorno di 1 notte a febbraio 2024
Risposta di Mark, il giorno 24 feb 2024
Dear Steven,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service. Your feedback is very important to us, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Sharon

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Great place to stay with airport shuttle !
Soggiorno di 1 notte a febbraio 2024
Risposta di Mark, il giorno 24 feb 2024
Dear Sharon,We are delighted that you enjoyed your stay with us! Thank you for the perfect 5 out of 5 rating! We look forward to serving you in the future.Sincerely,Assistant General Manager

8/10 Buono

Jean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
On the first floor there was some noise occasionally that would wake me up. Other than that it was a good place to stay. The staff are very helpful.
Soggiorno di 2 notti a febbraio 2024
Risposta di Mark, il giorno 24 feb 2024
Thank you so much for your feedback. We look forward to seeing you again soon.

10/10 Eccellente

Allison

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly and knowledgeable staff. Hotel is clean and bright.
Soggiorno di 1 notte a febbraio 2024
Risposta di Mark, il giorno 2 feb 2024
Dear Allison,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Ana Cristina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 2 feb 2024
Dear Ana Cristina,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

ELAINE

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all of the above !
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 1 feb 2024
Dear Elaine,We are delighted that you enjoyed your stay with us. We look forward to serving you again soon!Sincerely,Assistant General Manager

8/10 Buono

Stewart

I requested a room with 2 beds got there Nd was pit in room with one small bed cal the desk and got moved to a room with king bed hampton is get tig with toiletries no bar soap for shower no shower cap and no hand lotion oh no extra toilet Paper come on Hilton you can do bett
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 22 gen 2024
Dear Stewart,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m sorry to hear we fell short of meeting those expectations.Your feedback is very important to us, and I’ll address these issues with the appropriate departments. Rest assured that we are taking the appropriate measures to correct the problem and prevent any future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Emily

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed one night with my family for an early morning flight. 7 minutes from KCI and offers a shuttle or weekly parking if needed. Beds were comfy, pillows were ok, and the whole hotel had a warm, very pleasant smell through out. The attendant on was very helpful in telling me where to park so that it was adjacent to my room so that I could remote start my car the next morning when it was very cold. The only issue we had was the heat in our room did not work but were immediately moved to another room that was still where I could remote start my vehicle. Reilly made our stay very enjoyable due to going above and beyond. 10/10 recommend!
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 18 gen 2024
Dear Emily,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I’m delighted that you enjoyed your stay with us. I’ll share your comments with Reilly, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely, Assistant General Manager

10/10 Eccellente

Anne

Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 17 gen 2024
Dear Anne,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

6/10 Soddisfacente

Joe

Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 17 gen 2024
Dear Joe,Thank you for choosing our hotel for your recent stay. We regret that your experience was not excellent. We would love to have more details so that we can address the issues that impacted you in order improve our service.

6/10 Soddisfacente

Annette

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 12 gen 2024
We are delighted that you enjoyed your stay with us. We look forward to seeing you again!

10/10 Eccellente

Sergio Gustavo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Mark, il giorno 9 gen 2024
We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Janice

Soggiorno di 1 notte a dicembre 2023
Risposta di Mark, il giorno 17 gen 2024
Dear Janice,We are delighted that you enjoyed your stay with us. We look forward to when your travels bring you back in the future.

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mark, il giorno 23 dic 2023
Dear Mary,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations. We appreciate the perfect 10 out of 10 rating!I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Jesse

Soggiorno di 1 notte a dicembre 2023
Risposta di Mark, il giorno 2 gen 2024
Dear Jesse,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.We appreciate the perfect 5 out of 5 rating, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

8/10 Buono

Shirley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a dicembre 2023
Risposta di Mark, il giorno 7 dic 2023
Dear Shirley,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

DeWayne

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent
Soggiorno di 1 notte a novembre 2023
Risposta di Erin , il giorno 28 nov 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

10/10 Eccellente

Scott

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 5 notti a novembre 2023
Risposta di Mark, il giorno 21 nov 2023
Dear Scott,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Antoinette

Viaggio di gruppo
Exceptional staff, so friendly! Facilities are clean and comfortable. Will definitely visit again!!
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 30 ott 2023
Thank you so much for choosing to stay with us. We look forward to serving you again soon.

10/10 Eccellente

Anita

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Only negative was the hair in the bathroom on the floor, in the shower on the walls & in tub. Almost like someone took a shower then cut their hair & blow dried it! Otherwise, it was a great stay. Staff was great & the rest of the room was clean. Great shuttle service & guest snacks for those guests on the move.
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 30 ott 2023
Thank you so much for your feed back. look forward to serving you again very soon.

10/10 Eccellente

Cayden

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing. Def would stay here again
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 30 ott 2023
Thank you so much for choosing to stay with us. We look forward to serving you again very soon.

10/10 Eccellente

Megan

Soggiorno di 1 notte a ottobre 2023
Risposta di Mark, il giorno 21 nov 2023
Dear Megan,Thank you for taking the time to tell us about your recent stay at the Hampton Inn Kansas City Airport. We always want our guests to have a wonderful experience when staying with us, and I’m happy to hear we’re able to meet those expectations.I wish we knew more about your stay, and what you enjoyed the most. I’ll share your comments with our team, who I’m certain will be encouraged by your remarks.Thank you again for sharing your experience, and we look forward to when your travels bring you back in the future.Sincerely,Assistant General Manager

10/10 Eccellente

Diane

Soggiorno di 1 notte a ottobre 2023
Risposta di Erin H, il giorno 14 nov 2023
We appreciate your 5-star rating! Thank you for choosing our hotel. If there's anything specific that stood out for you or if you have any suggestions, we'd love to hear more about your experience. Safe travels!

10/10 Eccellente

Vicki

Soggiorno di 1 notte a ottobre 2023
Risposta di Erin H, il giorno 14 nov 2023
Thank you for taking the time to share your positive feedback! We're delighted to hear you had a fantastic experience during your stay. If you ever have specific comments or suggestions in the future, feel free to let us know. We look forward to welcoming you back!

4/10 Scarso

Tavarious

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a ottobre 2023
Risposta di Manager, il giorno 14 nov 2023
Thank you for taking the time to share your feedback. We're sorry to hear that your experience fell short of expectations. We value your input and would appreciate more details to better address your concerns. Please feel free to reach out to our customer service team so we can work to make things right.

8/10 Buono

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel was very nice
Soggiorno di 1 notte a ottobre 2023
Risposta di Manager, il giorno 17 ott 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

10/10 Eccellente

Brenda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
😊
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

8/10 Buono

JUAN M

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
Thank you for your review! We're pleased to hear that you had a nice experience during your stay, scoring it 8 out of 10. Your feedback is appreciated, and we'll continue to strive for excellence. If you have any specific suggestions or comments, please feel free to share, as they can help us improve even further.

6/10 Soddisfacente

Roger

Mi è piaciuto: Pulizia e servizi
We attempted to check-in and received a key to our room. We went directly to the room and unlocked the door and found a family with 2 kids in there. We checked our key assignment and was told by the father we were in the wrong room.we went back to the front desk and reported the problem .We were instructed that no one was in that room and we could get a different room. We immediately took the offer but could hear the desk tell the occupants of our original room they would have to move. The father informed the clerk that they had been in the room the night before and were assigned to that room for three nights. What a mess.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
I'm truly sorry to hear about the inconvenience you experienced during your stay. We apologize for the room mix-up, and we're taking steps to ensure this doesn't happen in the future. Your feedback is valuable, and we hope you'll consider giving us another chance to provide you with a seamless and enjoyable stay in the future. Please reach out to our team if you need further assistance.

10/10 Eccellente

JUDITH, Augusta

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very friendly and helpful
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience with our staff. We look forward to hosting you again.

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Shuttle on time
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience.

8/10 Buono

Chris

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great staff clean rooms and close to everything
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
Thank you for taking the time to share your positive feedback about your recent stay at our hotel. We're delighted to hear that you found our property clean and conveniently located. We appreciate your kind words and hope to welcome you back on your next visit. Your satisfaction is our priority.

4/10 Scarso

deborah

Non mi è piaciuto: Pulizia
Tile floors needed mopping, bathroom. No tv in gym bored during workout. Staff not helpful 3 to 11 pm shift. No fresh baked cookies like at other H I locations. Wont be back. You can send my receipt to thus e mail.
Soggiorno di 1 notte a settembre 2023
Risposta di Manager, il giorno 17 ott 2023
Thank you for sharing your feedback about your recent stay at our hotel. We're sorry to hear that you were disappointed with your experience. We value your input, and we'll use your comments to make necessary improvements. Now that our renovations are complete, we hope you'll consider giving us another chance in the future to provide you with a better stay.

10/10 Eccellente

Pamela

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Mary Kay

Soggiorno di 2 notti ad agosto 2023
Risposta di Erin H, il giorno 17 ott 2023
We appreciate your 5-star rating! Thank you for choosing our hotel, and we're delighted to hear you had a great experience. If you have any specific feedback or suggestions in the future, please don't hesitate to share. We look forward to hosting you again.

10/10 Eccellente

Karine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Free Airport shuttle is why my family chose this hotel. Clean and modern.
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Janet

Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Not up to Hampton standards. Felt like a cheap ratty hotel.
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

andrew

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Linda

Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Friendly staff. Clean room.
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

John, Mount Kisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The staff here was particularly good. It is also the only hotel I have ever stayed where staff left pre-made breakfast bags for anyone who departed the hotel after breakfast had ended. Extremely thoughtful. Some other reviews I've seen mentioned the ongoing renovations - I didn't find this an issue at all (and was told they are nearly finished).
Soggiorno di 1 notte ad agosto 2023

4/10 Scarso

Melissa

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Renovating
The hotel eas renovating but the parking was terrible and our room has a bright light shining in all night, with no way to close the blind
Soggiorno di 1 notte ad agosto 2023