4/10 Scarso
Virginia
4 dic 2025
Have no idea how the hotel was. I didn’t stay there due to a water main break.
I did interact with the front desk. I was sent an email stating they had a water main break. I found that literally by accident. I called the number listed & talked to the front desk. After I said hello & she explained about the water problem there was no further discussion on her part. Ultimately I asked what Holiday Inn could do she said I could book a room at another Holiday Inn. No offer as to her doing the booking. When prompted she did state I could book a room at Holiday Inn in Liberty, MO. She didn’t know how far away it was from my preferred location.
When we started to look into booking & she found out that my original booking had been done thru Expedia, she said that I had to call Expedia. Didn’t offer a phone number to Expedia.
So yes I had a bad time due to a poorly trained front desk woman.
Virginia
Soggiorno di 4 notti a novembre 2025
