Terrazza/patio

Recensioni per The Fontaine

4.5 out of 5
The Fontaine
901 W. 48th Place, Kansas City, MO

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 604 su 1003 recensioni" "
Valutazione di 8 - Buono. 193 su 1003 recensioni" "
Valutazione di 6 - Soddisfacente. 108 su 1003 recensioni" "
Valutazione di 4 - Scarso. 66 su 1003 recensioni" "
Valutazione di 2 - Terribile. 32 su 1003 recensioni" "

9,0/10

Pulizia

8,8/10

Personale e servizio

8,4/10

Servizi

9,0/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Julie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great hotel in a good area. They have a shuttle to take you into the plaza with lots of restaurant and shopping options. Staff are really nice.
Soggiorno di 3 notti ad aprile 2024
Risposta di Fontaine, il giorno 3 mag 2024
Thank you for the fantastic rating! Please come back to visit again soon.

8/10 Buono

Judith

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent mostly. I think the restaurant could stand improvement and the room service. Otherwise, fine. I would go back.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Dear Judith,Thank you for staying with us and taking the time to share your thoughts. We're glad your overall stay was pleasant, and we appreciate your suggestions for improvement. Should you be in the area again, please come back to see us.

4/10 Scarso

Cody

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
This is our second stay. The first stay was excellent but this one was poor. Staff was not friendly or particularly helpful. Our room amenities, like shower gel, were empty.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 24 apr 2024
Dear Cody,Thank you for taking the time to leave a review. We are disappointed to hear your stay with us did not meet the same standards as your prior experience, and we apologize for any inconvenience. Rest assured, we'll use your feedback to help us improve ourselves as a destination and remind our team of the importance of delivering exceptional customer service. It was a pleasure to welcome you here, and we hope you will consider staying with us again soon for the stay you were truly expecting.

8/10 Buono

Aimee

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di Fontaine, il giorno 27 apr 2024
Thank you for taking the time to rate your stay. Please do not hesitate to let us know how we can improve.

10/10 Eccellente

Crystina

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place. Really loved the atmosphere and esthetics.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 18 apr 2024
Dear Crystina,We're delighted you enjoyed your stay at The Fontaine! Please come see us again the next time you're in town.

4/10 Scarso

John

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
No hot water in sink despite multiple requests to fix. Furniture nicked and tired; no dresser or drawers for clothing; no adequate workspace. window curtains not connected to draw rods. Would not stay again or recommend. On plus side the staff was friendly and not worth the value.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 16 apr 2024
Dear John,We're saddened to learn you did not enjoy your stay despite our friendly staff. Please accept our apologies for any concerns about the property's condition. We'll look into your comments further, and we'd be grateful for the chance to provide you with more suitable accommodations.

6/10 Soddisfacente

Joseph

Soggiorno di 1 notte ad aprile 2024
Risposta di Fontaine, il giorno 3 mag 2024
Thank you for taking the time to rate your stay and we are sorry we did not meet expectations. Please reach out if there is anything we can do.

10/10 Eccellente

Mark, St Louis

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great property
Soggiorno di 1 notte ad aprile 2024
Risposta di Michael, il giorno 9 apr 2024
Thank you for your response Mark! We appreciate you taking the time to recognize our amazing hotel and we look forward to hosting you again in the future!

8/10 Buono

Lisa

Soggiorno di 1 notte ad aprile 2024
Risposta di Fontaine, il giorno 27 apr 2024
Thank you for taking the time to rate your stay, please let us know if there is anything we can do to improve upon.

2/10 Terribile

Antonio

Soggiorno di 3 notti a marzo 2024
Risposta di Fontaine, il giorno 30 apr 2024
Thank you for taking the time to rate your stay and I apologize we did not meet expectations. Please reach out to us so we can make it right.

10/10 Eccellente

Tamarra R

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very clean and quiet. The beds were so comfortable. Just what we needed for a relaxing night.
Soggiorno di 1 notte a marzo 2024
Risposta di Michael, il giorno 9 apr 2024
Tamarra I am so happy to hear that you enjoyed your stay! We appreciate you taking the time to recognize our hotel and we take a lot of pride in providing a comfortable clean experience for our guests. We look forward to our next opportunity to host you!

8/10 Buono

Chad, O Fallon

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice hotel. Great staff.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Chad,Thanks for staying at The Fontaine. Our team is pleased you had a great experience with us in Kansas City. We value you as our guest and look forward to your next visit.

6/10 Soddisfacente

rodrigo

Nice hotel … needs to improve details : phone not working, lack of toilette paper. Noise in the halls
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 19 mar 2024
Dear Rodrigo,Thank you for your review. It was a pleasure having you as our guest recently; however, we regret that you were not fully satisfied with your experience. Your feedback will be shared with our internal team to ensure any necessary adjustments or repairs are made promptly and to seize any opportunity to improve. We hope you will give us another chance to deliver a seamless visit worthy of a perfect rating.

10/10 Eccellente

amy j

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a wonderful stay at The Fontaine. The staff was extremely courteous and friendly. The rooms were large with a comfortable bed. It was in a great walkable location. We will definitely stay here again.
Soggiorno di 1 notte a marzo 2024
Risposta di Michael, il giorno 16 mar 2024
Amy Thank you for your review! We appreciate you taking the time to recognize us! We take a lot of pride in providing a welcoming experience for our guests and are happy to hear that you enjoyed your stay!

10/10 Eccellente

Logan

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Fontaine was absolutely phenomenal. Our room was beautiful, the staff were excellent, and I can’t say enough good things about the entire experience overall. I am absolutely coming back!
Soggiorno di 2 notti a marzo 2024
Risposta di Michael, il giorno 16 mar 2024
Logan, thank you for your response! We appreciate you taking the time to recognize our hotel! We take a lot of pride in our hotel and are happy to hear when we are able to provide an excellent experience. We look forward to hosting you again!

10/10 Eccellente

James, San Francisco

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent accommodations and staff. Clean and quiet.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear James,Thank you so much for the high rating. We're so happy to know that our clean, quiet accommodations and friendly team members left a positive impression on you during your visit. It would be a pleasure to host you again soon, so hurry back.

10/10 Eccellente

Sadie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everyone was super friendly. I love that they offer shuttle rides to the near by shopping center. We did take some rides and other times we walk because it was beautiful out. I would stay there again
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Sadie,We are thrilled to have earned a perfect rating for your recent stay with us. It is wonderful to read that you appreciated our friendly team members and convenient shuttle rides. The best compliment is that you would stay with us again. We look forward to welcoming you back.

8/10 Buono

Barry

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was nice!
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 12 mar 2024
Dear Barry,Thank you for choosing The Fontaine and sharing your short, yet lovely review. We are delighted you enjoyed your stay and look forward to welcoming you back again soon.

10/10 Eccellente

Thomas, Oklahoma City

Soggiorno di 2 notti a marzo 2024
Risposta di Fontaine, il giorno 10 apr 2024
Thank you for the rating, we greatly appreciate it!

8/10 Buono

William, Fayetteville

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
We have stayed at The Fontaine over the years. The lobby is OK, but the rooms, and especially the restaurant and bar are dated and don’t work well. We ate breakfast there both mornings, and the blinds could not block the intense sun light from the East. Same for the rooms. Example - the shower knob fell off the shower wall.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear William,We would like to express our gratitude for your ongoing patronage at The Fontaine. Your feedback is highly appreciated, and we are taking action to address the issues you have raised, including the bathroom fixture and the blinds in our restaurant. We thank you for bringing these matters to our attention and look forward to showing you improvements during your next visit.

10/10 Eccellente

Gina

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great atmosphere and they staff was helpful and friendly
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Gina,We are delighted to hear about the pleasant atmosphere and the warm hospitality provided by our friendly team during your stay at The Fontaine. It is great to know that our team had a positive impact on your experience, and we look forward to having you back with us in the future.

10/10 Eccellente

Richard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you’re looking for a place where you can safely say that you want you and your partner to feel like they can get away from it all then this is probably a really good place for you. While the parking is a bit of a pain, its definitely worth it knowing your car is safe
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Richard,Thank you for your review and for giving us a perfect rating! We're delighted you thoroughly enjoyed your respite from the day to day, and we appreciate your kind words. It was a pleasure having you here, and we hope you return soon!

10/10 Eccellente

Cassandra

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great for a one night stay when I was passing through! Beautiful hotel
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Cassandra,Thank you for taking the time to leave a five-star review. Our team is happy to hear that you enjoyed your stay at The Fontaine. We are glad we were able to host you for a cozy night during your travels. We look forward to seeing you again.

8/10 Buono

Mary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Our room was right next to the freight elevator; pretty loud thru out the night.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 11 mar 2024
Dear Mary,Guest satisfaction means everything to our team, so while we hope you enjoyed our accommodations, we're sorry you dealt with some noise issues from the elevator. It's always our recommendation to reach out to the front desk so we may have the opportunity to rectify the situation and return you to a more restful stay. We look forward to welcoming you back and impressing you even further.

10/10 Eccellente

john

Soggiorno di 2 notti a febbraio 2024
Risposta di Fontaine, il giorno 11 mar 2024
Thank you for your kind rating, we hope to see you again!

10/10 Eccellente

Lisa

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Love the fontaine very nice
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 8 mar 2024
Dear Lisa,Thank you for choosing The Fontaine! We take pride in providing a phenomenal stay for our guests, and we appreciate your feedback. It was our pleasure to host you, and we hope to see you again for another memorable experience!

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Fontaine, il giorno 6 mar 2024
Thank you for your rating and we hope to see you again!

10/10 Eccellente

Quintanique

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is beautiful and quiet, the atmosphere is so relaxing and upscale. When you walk in the smell of the hotel is amazing the rooms are so lovely, and the showers are the best part! The rain shower is lovely the breakfast is nice
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 8 mar 2024
Dear Quintanique, Your experience is one that we work hard to provide, so thank you for taking the time to leave us a review. It was a pleasure having you as our guest at The Fontaine and we're thrilled that you had such a lovely stay. The next time you're looking for a relaxing experience in a beautiful atmosphere, we hope you will think of us.

10/10 Eccellente

Koralee

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Awesome
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 5 mar 2024
Dear Koralee,It's fantastic to hear you had an awesome experience at The Fontaine. Your satisfaction is our priority, and we're glad we could deliver. We look forward to your next visit for even more special moments!

10/10 Eccellente

Janet

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Fontaine, il giorno 29 feb 2024
Thank you for the rating, we are thrilled you enjoyed your stay with us!

10/10 Eccellente

jette

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The Fontaine is a great hotel for a decent price on the country club Plaza. They’re upstairs bar is well-versed with drinks and food options. The staff is nothing but friendly and accommodating.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 3 mar 2024
Dear Jette,Thank you for taking a moment to share your experience at The Fontaine. We are proud to deliver great value to our guests, so we are delighted that you found your experience to be well-priced. Receiving recognition for our hospitable team and fantastic be is always appreciated as well. It was a pleasure having you here, and we hope you will visit us again soon!

10/10 Eccellente

Elizabeth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Fun and hip.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 27 feb 2024
Dear Elizabeth, Thank you for your cheerful feedback! We're thrilled to know you got to enjoy our ambiance. We can't wait to welcome you back for more memorable moments.

10/10 Eccellente

susan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Michael, il giorno 9 apr 2024
Susan, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel!

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 19 feb 2024
Dear Patrick,Thank you for sharing your short, yet delightful, five-star review. It was a pleasure to welcome you to The Fontaine and we're thrilled you were impressed. We look forward to welcoming you back again soon.

10/10 Eccellente

Valerie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I have stayed here several times. Staff is friendly, it is quiet and walking distance to shops and restaurants. Good value.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 19 feb 2024
Dear Valerie,It is always a pleasure to welcome back a valued guest, and we are thrilled to hear that you enjoyed your time with us at The Fontaine once again! Thank you so much for your perfect rating and for highlighting our hospitable team, fantastic location, and excellent value. Take care, and know we are delighted to welcome you back anytime your plans bring you this way.

10/10 Eccellente

Dani

Soggiorno di 1 notte a febbraio 2024
Risposta di Michael, il giorno 9 apr 2024
Dani, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

2/10 Terribile

Amy

Soggiorno di 1 notte a febbraio 2024
Risposta di Fontaine, il giorno 10 apr 2024
We are so sorry we did not meet your expectations, please contact us directly so we can make it right.

10/10 Eccellente

Christine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Keeto was awesome! His customer service throughout our entire stay was top tier! The front desk was great as well and offered us help with attractions to take in around the area. The food on the top floor was my favorite. Everything was so delicious!
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 14 feb 2024
Dear Christine,Our team knows what it takes to ensure our guests have a stellar visit, and they, especially Keeto, will appreciate the recognition. Thank you for allowing us to host your time in Kansas City. We trust that the next time you travel back this way, we will see you again at The Fontaine!

10/10 Eccellente

Kelly

Soggiorno di 1 notte a febbraio 2024
Risposta di Michael, il giorno 9 apr 2024
Kelly, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

10/10 Eccellente

Anna

Soggiorno di 1 notte a febbraio 2024
Risposta di Michael, il giorno 9 apr 2024
Anna, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel! We look forward to our next opportunity to host you!

10/10 Eccellente

Megan

Viaggio di coppia
Mi è piaciuto: Servizi
I consider this hotel a secret gem in KC. The facilities are gorgeous and the staff is exceptional. We stay at a lot of hotels for fun and we will most definitely be back to the Fontaine.
Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 6 feb 2024
Dear Megan,We are so happy you found us! Your compliments on our accommodations and service have truly made our day at The Fontaine. We look forward to seeing you again when you return to Kansas City!

10/10 Eccellente

DEREK

Soggiorno di 1 notte a febbraio 2024
Risposta di Michael, il giorno 9 apr 2024
Derek, thank you so much for your response! We appreciate you taking the time to recognize our amazing hotel!

10/10 Eccellente

Catherine

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I wish there was a way to validate the parking tickets at the parking gate with a hotel stay access code.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 6 feb 2024
Dear Catherine,Thank you so much for the perfect rating. Your feedback regarding our parking options will be kept in mind for the future, as we're always looking to improve. Please consider coming back to join us again soon.

8/10 Buono

Barry

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice hotel
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 6 feb 2024
Dear Barry,Thank you for your review and kind words about our hotel! We're so glad you enjoyed your recent stay. It was a pleasure having you here, and we hope you return soon!

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing location in Kansas City.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 6 feb 2024
Dear Susan,We're delighted you got the most out of our location and trust you had the comfortable, welcoming stay we are known for. Please return soon for another fantastic time at The Fontaine.

8/10 Buono

Laura

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
The bar and lounge is amazing. Quiet, modern, cozy feel. The drinks and food are amazing. A little pricey but definitely worth it. The bartender the day we stayed there, 26 Jan 2024, was amazing! He made sure we had everything we needed and so friendly and fun. Overall it is a very nice hotel. The rooms are newer modern and big, love the huge shower.
Soggiorno di 1 notte a gennaio 2024
Risposta di General Manager, il giorno 30 gen 2024
Dear Laura,Thank you for sharing your wonderful experience at The Fontaine. We're thrilled you enjoyed our ambiance and the quality of our drinks and food. It's also great to know that our service was exceptional and your rooms' modern design met your expectations. We appreciate your recognition of the value offered and look forward to welcoming you back for another enjoyable stay.

10/10 Eccellente

Oana

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Best place to stay in KC!
Soggiorno di 2 notti a dicembre 2023
Risposta di General Manager, il giorno 24 gen 2024
Dear Oana,We are honored to have earned a five-star rating for your recent stay with us. It delights us to know that you have deemed us the best place to stay. We look forward to welcoming you back again.

10/10 Eccellente

kimberly

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Fontaine Front Desk, il giorno 16 feb 2024
Thank you for your review, we are thrilled to see you enjoyed your stay!

10/10 Eccellente

Marcel

Soggiorno di 1 notte a gennaio 2024
Risposta di Fontaine Front Desk, il giorno 16 feb 2024
Thank you for your review, we are thrilled to see you enjoyed your stay!

10/10 Eccellente

Daunesh

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel in Plaza area
The staff was very helpful and the restaurant was great. Room service was excellent as well. Nice, modern rooms. The nicest hotel in the Plaza area.
Soggiorno di 3 notti a gennaio 2024
Risposta di General Manager, il giorno 22 gen 2024
Dear Daunesh,Thank you for choosing The Fontaine! We're glad our friendly staff, modern rooms, and excellent onsite dining added to your experience. The next time you're in town, please come see us again.