Camera, piscina privata | Piscina privata

Recensioni per ACCESS Resort & Villas

4.5 out of 5
ACCESS Resort & Villas
459/2 Patak Road, Karon Beach, Karon, Phuket

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 173 su 358 recensioni" "
Valutazione di 8 - Buono. 129 su 358 recensioni" "
Valutazione di 6 - Soddisfacente. 40 su 358 recensioni" "
Valutazione di 4 - Scarso. 10 su 358 recensioni" "
Valutazione di 2 - Terribile. 6 su 358 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,6/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e comfort della camera

8/10 Buono

Philip

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Love the access to the pools/canals from each room, it's lovely to easily have a dip when returning to the hotel.
Soggiorno di 11 notti a marzo 2024

10/10 Eccellente

Adrian

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 9 notti a febbraio 2024
Risposta di Sakarin, il giorno 4 mar 2024
Thank you for your kind words and encouraging review about your recent stay at the Access Resort & Villas Hotel. We are happy to hear that you enjoyed your stay with us and left the hotel with a memorable experience. Making us your hotel of choice truly motivated us to continue to deliver an exceptional and memorable stay. Thank you again and can't wait to welcome you back!With Kind regards,Sakarin Livakorn

8/10 Buono

Eime

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good option after those on the beach
It was generally good. The food was a bit of an disappointment. Fruits and salads at the breakfast were not fresh. Cereal options were poor. Juices did not look fresh either. The location is okay - it does take over 20 mins to the beach on foot. But obviously cheaper for the space quality than those on the beach. Staff were efficient when I had a minor injury to provide first aid and arranged a visit to the clinic. Also the manager was kind and accommodating when I requested to change the room.
Soggiorno di 5 notti a dicembre 2023
Risposta di Sakarin, il giorno 4 gen 2024
Thank you for taking the time to share your feedback experience during your recent stay with us.We are thrilled you enjoyed your stay with us at Access Resort & Villas Hotel Your valuable feedback will be shared with our colleagues, and it will undoubtedly motivate and inspire us to continue striving for excellence.We can't wait to have the pleasure of welcoming you back and providing you with another exceptional stay.With Kind regards,Sakarin Livakorn

4/10 Scarso

David

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Simply, this room should not have been sold to us and should have been blocked for scheduled renovation works. After a difficult few years we paid extra for a pool villa for the peace and privacy. The first few days were pleasant until it became apparent that all rooms either side were being painted and renovated. The smell of paint was initially a minor inconvenience, then any peace was shattered when the builders moved in resulting in the room being uninhabitable between 9-5pm each day. The noise from various power tools together with the smell of construction adhesives, paint and workers smoking under the shared verandah made it unpleasant to use the courtyard. We could not operate the air conditioning during the day as it pulled the chemical smells into the room. We had no option other than to leave the room until work finished around 5pm each day. Resort staff were lovely, but we firmly blame resort management for not blocking this one room off when extensive renovations had been scheduled.
Soggiorno di 11 notti a ottobre 2023
Risposta di Sakarin Livakorn, il giorno 27 ott 2023
Dear Value GuestThank you for your review for your constructive feedback.We regret to read of your disappointment experience and terribly sorry for any inconvenience caused.We will use your feedback on the matter to guide our products for future improvementWe do look forward to have opportunity welcome you back again in the future.With Kind regards,Sakarin LivakornFront Office Manager

10/10 Eccellente

Lisa-Marie Brenda

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Really great layout, staff and facilities
Soggiorno di 6 notti a giugno 2023
Risposta di Sakarin, il giorno 4 lug 2023
Warmest Greeting from Access resort & VillasThank you very much for your postive review..We sincerely appreciate that you have taken the time to post a review of your great experience in our hotel .We hope to welcome you back again to Access resort & Villas Karon beach.Best regards,Sakarin

8/10 Buono

John

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti ad aprile 2023
Risposta di Sakarin, il giorno 4 mag 2023
Thank you very much for choosing our hotel and taking the time to share your experience from your recent stay with us.We do look forward to having the opportunity of being able to welcome you back again.Best regards,

10/10 Eccellente

MIHAELA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing place
Lovely place and friendly staff very helpful with any questions
Soggiorno di 7 notti a dicembre 2022
Risposta di Sakarin Livakorn, il giorno 7 set 2023
Dear MihaelaMany thanks for your choosing holidays experience with us.I will share your comments to our team and encouragefor our service.Waiting for your visit our hotel in the near future.With Kind regards,Sakarin LivakornFront Office Manager

2/10 Terribile

aqeel

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is not hotel really bad
Soggiorno di 5 notti a ottobre 2022
Risposta di ACCESS team, il giorno 24 ott 2022
Dear aqeel,Thank you so much for your time sharing your feedback following your stay. Your noted and your information during stay have been checked and monitored to our further service efficacy.Wish you a pleasant time and look forward to the pleasure of your return.Kind regards,

10/10 Eccellente

kylie-anne

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is amazing. Have stayed before and will again in a heartbeat. the staff are all so friendly and accomodating and cant do enough for you. If budget allows stay in a private pool villa. So peacful and great to be able to have your own private pool when you want a bit of alone time. Cant fault this resort and would highly recommend to all
Soggiorno di 6 notti ad agosto 2022
Risposta di Jacky, il giorno 2 set 2022
Dear kylie-anne,Thank you so ever for taking the time to write such a fantastic feedback following your stay at ACCESS Resort & Villas and for having chosen us again as your desired accommodation.I am truly pleased to read that you had joyful stay again and our staff went above and beyond your expectations. I will share your commendation to all associates and management in order to sustain their effort and efficient service.Thank you once again for considering to return us next time. We wish you a great time till we have you back in the future - Hopefully soon.With kind regards,

10/10 Eccellente

Hayley

Soggiorno di 6 notti ad agosto 2022
Risposta di Sakarin Livakorn, il giorno 5 dic 2023
Thank you very ,much for your feedback during your holidays with us.We do look forward to having the opportunity of being able to welcome you back again when you next visit karon Phuket.With Kind regards,Sakarin Livakorn

10/10 Eccellente

Alan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 10 notti a luglio 2022

10/10 Eccellente

Yvette Maree

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a luglio 2022
Risposta di Jacky.Chia, il giorno 15 lug 2022
Dear Yvette Maree, Thank you so much for taking the time rating us full score after a recent stay. Your happiness and great pride in our hotel will be shared among our team as to inspire and encourage service efficient. Wish you a wonderful time while looking forward to welcoming you back sooner rather than later. Kind regards,

8/10 Buono

Callista

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 6 notti a giugno 2022

10/10 Eccellente

Nadja

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dejligt hotel
Super service . Dejligt værelse og lækkert med direkte adgang til pool .
Soggiorno di 14 notti a giugno 2022
Risposta di Jacky.Chia, il giorno 27 giu 2022
Dear Nadja, Thank you so much for kind choosing to stay with us recently and for taking your spare time to write a wonderful feedback. I am delighted indeed to read that you had entirely memorable experience and enjoyed with our pool access room as well as our hospitality. Your commendation is invaluable in helping us to inspire continually our team and I am sure that they are so glad to hear that you left the hotel with fond memories. Thank you once again for choosing us as your preferred accommodation. Look forward to welcoming you back in the not too distant future. With warm regards,

10/10 Eccellente

Dina

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Read the staff reviews made us booking this property besides the facilities. Didn’t disappoint. Staff friendliness and helpfulness are amazing. Love the canal room service delivery too.
Soggiorno di 1 notte a giugno 2022
Risposta di Jacky , il giorno 13 giu 2022
Dear Dina, Thank you so much for taking the time to share your great praise after a recent stay at ACCESS Resort & Villas. We are delighted to read that you had a wonderful experience with our services and admired our room service style. Your constructive feedback is valuable in helping us to continually sustain and inspire our service effort and efficiency. Wish you a great time till we have the opportunity to welcome you back again soon. Warmest regards,

10/10 Eccellente

Tomer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A great stay
The staff was extremely pleasant and the room exceeded our expectations. Highly recommended.
Soggiorno di 2 notti a gennaio 2022
Risposta di Jacky, il giorno 10 gen 2022
Dear Tomer, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am delighted to read and learn your pleasure with our service quality and satisfied with our pool access room. Your kind words will be shared with the team in order to encourage and implement our service efficient. Again, thank you for your recommendation other readers. We do hope to have the privilege of welcoming you back in the not too distant future. Kind regards,

6/10 Soddisfacente

Prit

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointing hotel
Access hotel enjoys a undeserved high rating, perhaps it was in a better shape before Covid. The staff is very nice and helpful though and they deserve credit for that. However, the hotel itself was disappointing. To start with the room was not entirely clean and it was pee on the toilet seat upon arrival. Secondly, the pool access is a nice concept but the pool was not clean. Could not see more than 2m even with swim glasses. Moreover, there was absolutely no pressure in the shower - was just dripping. This was partly fixed after complaining but still not satisfactory. Finally, no Covid precautions were taken during breakfast, like hand sanitizer or gloves like in other hotel breakfasts in Thailand during this special time. All in all, hotel is not well maintained.
Soggiorno di 2 notti a gennaio 2022
Risposta di Jacky, il giorno 7 gen 2022
Dear Prit, Thank you so much for taking the time to share your experience after a recent stay at ACCESS Resort & Villas. I am truly glad that you were satisfied with our hospitality as we would like it to be as well as your observations would be in our attention to improve and investigate to achieve our further quality. Please accept my sincerest apology for fall short of your expectations this time. I do hope to have the opportunity to remedy your experience next time. Kind regards,

8/10 Buono

Winnie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anbefaling herfra
Dejligt ophold. Hotellet havde en god beliggenhed og gode renlige værelser.
Soggiorno di 3 notti a febbraio 2020
Risposta di Jacky.Chia, il giorno 20 mag 2020
Dear Winnie, Thank you so much for taking the time to write your wonderful feedback following your stay at ACCESS Resort & Villas. I am truly pleased to read and learn your lovely stay and great to know that you enjoyed with our room and location. Your feedback is invaluable in helping us to continually sustain our service quality. Thank you once again for choosing us as your desired accommodation. Look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Eccellente

Claude

Soggiorno di 5 notti a febbraio 2020
Risposta di Jacky.Chia, il giorno 1 mag 2020
Dear Claude, Thank you so much for taking the time to giving us your positive feedback. I am so pleased to read that you had enjoyably the stay with us. Your feedback will be shared with the team how guest experiences to their effort and efficient. Wish you a pleasant till we get the opportunity of welcoming you back again soon. Kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Private pool was great Would be good if the room constantly ran with electricity when out
Soggiorno di 14 notti a febbraio 2020
Risposta di Jacky.Chia, il giorno 29 feb 2020
Dear Valued Guest, Thank you so much for taking the time to post your stay experience at ACCESS Resort & Villas. I am delighted to read that you had a wonderful moment and enjoyed with Pool Suite room. Your note has been shared with the team in order to encourage their further service. Wish you a great time and look forward to welcoming you back again soon. Kind regards, Jacky

10/10 Eccellente

Ruth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel great location
This is a great hotel in a great location. It's lovely to have a private outside sitting area, and with your own private pool access as a bonus. The staff are very friendly and helpful. The room is really big with a large bathroom.
Soggiorno di 4 notti a febbraio 2020
Risposta di Jacky.Chia, il giorno 28 feb 2020
Dear Ruth, Thank you so much for taking the time to write a fabulous feedback following your stay at ACCESS Resort & Villas. It's always a pleasure to read that our guest like you enjoyed with our Pool Suite room and admired our location as well as our staff regularly met your expectation. Your commendation has been shared with the team in order to inspire and continually encourage their effort and efficient. With you a great time and look forward to welcoming you back again in the not too distant future. Warmest regards, Jacky

10/10 Eccellente

Kirsi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tästä tuli meidän suosikki. Toivottavasti ensi vuonna päästään pariks viikoks tänne. Kaikki toimi loistavasti. Olemme erittäin tyytyväisiä.
Soggiorno di 5 notti a febbraio 2020
Risposta di Jacky.Chia, il giorno 28 feb 2020
Dear Kirsi, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for letting us know your praise on this visit. I am delighted indeed to read that you had a wonderful moment and found our resort to be very pleasant. Your valuable feedback is shared with the team in order to continually encourage their efforts. Wish you a great time till we have the privilege of welcoming you back again - hopefully soon. Kind regards, Jacky

10/10 Eccellente

Thore

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Fantastisk hotell med direkte tilgang til bassenget fra hvert rom. Super service og bra mat. Hotellet bærer litt preg av slitasje, spesielt i bassenget med flere ødelagte fliser.
Soggiorno di 2 notti a gennaio 2020
Risposta di Jacky.Chia, il giorno 22 gen 2020
Dear Thore, Thank you for your time sharing your stay experience at ACCESS Resort & Villas and much appreciate for choosing us as your desired accommodation. I am delighted indeed to read that you had such a wonderful experience and had enjoyable moments. On the other hand, taking your note about ground & pool as to monitor and revamp. Your commendation has been shared with the Access team in order to motivate and inspire them continually of service efficacy. Wish you a pleasant time till the team and I have the opportunity of welcoming back again - hopefully very soon. Kind regards, Jacky

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a dicembre 2019
Risposta di Jacky.Chia, il giorno 11 gen 2020
Dear Valued Guest, Thank you so much for taking the time rating us after a recent stay at ACCESS Resort & Villas. I am pleased to read that you had a wonderful stay and had enjoyable with our prospect. Wish you a very pleasant time till we have the opportunity to welcome you back sooner rather than later. Kind regards, Jacky

8/10 Buono

Maxime

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2019
Risposta di Jacky.Chia, il giorno 31 dic 2019
Dear Maxime, Thank you so much for choosing ACCESS Resort & Villas as your preferred accommodation for taking the time to rating us. Wish you a very pleasant time and look forward to welcoming you again soon. Kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 7 notti a dicembre 2019
Risposta di Jacky.Chia, il giorno 21 dic 2019
Dear Valued Guest, Thank you so much for your time giving us the best after a recent stay. Your review is invaluable in help us to strive ultimately our service quality and efficacy. Wish you a lovely time till we get the opportunity to welcome you again very soon. Kind regards, Jacky

8/10 Buono

Kim

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti a dicembre 2019
Risposta di Jacky.Chia, il giorno 17 dic 2019
Dear Kim, Thank you so much for taking the time to give us your value feedback. This will be shared with the Access team as to contribute their efforts. Wish you a Merry Christmas and a prosperous New Year coming. With kind regards, . Jacky

8/10 Buono

Philaitch, Adelaide

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We love the 'Canals' that link most of the rooms in this hotel, it's great to have access to the water directly from your room. What we didn't like was the fee of 900THB (43AUD) for a late checkout at 14:30, an extension of 2.5 hours. This is our fourth trip at this hotel, where we stay for around 11 nights each occasion. You'd have thought a 2.5 hours late checkout could have been accommodated free of charge.
Soggiorno di 11 notti a novembre 2019
Risposta di Jacky.Chia, il giorno 16 dic 2019
Dear Philaitch, Thank you so much for your time to share your stay experience at ACCESS Resort & Villas and for a great pleasure of our pool access room as always. It's saddened to hear that you were unhappy at check out time on your departure date and this was in my attention in order to monitoring and implementing our service. Please accept my sincerest apologies and hope to have the opportunity of welcoming you back again in the not too distant future. Best regards, Jacky

10/10 Eccellente

Timo

Soggiorno di 3 notti a dicembre 2019

10/10 Eccellente

Nikki

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and excellent staff would highly recommend.
Room service bringing complimentary cocktails
Soggiorno di 10 notti a novembre 2019
Risposta di Sao, il giorno 28 nov 2019
Dear Nikki,Thank you so much for giving us a great praise and for choosing to stay at ACCESS Resort & Villas recently. I am delighted to read and learn that you had a wonderful experience and enjoyed with our services and our aspects. Nothing greater than to hear you left with fond memories. I hope you come back to stay here again Best Regards,Janjira

10/10 Eccellente

Leona

Soggiorno di 3 notti a novembre 2019

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool access is awesome, every room backs on to the pool, its all one story and remove service delivered by canoe
Soggiorno di 8 notti a ottobre 2019
Risposta di Jacky.Chia, il giorno 19 ott 2019
Dear Valued Guest, Thank you so much for taking the time to post such wonderful feedback and for kind choosing us as your preferred accommodation recently. I am thrilled to read that you admired our pool access room, had enjoyable with our room service delivery and left with fond memories. Your commendation has been shared with the team how guest experiences to their efforts and this inspire in continually sustain a high level of service. Wish you a great time while looking forward to welcoming you back soon. With kind regards, Jacky .

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 12 notti a settembre 2019
Risposta di Jacky.Chia, il giorno 12 ott 2019
Dear Valued Guest, Thank you so much for your time giving us five out of 5 and for your recent stay at ACCESS Resort & Villas. I am so pleased to read that you had a wonderful experience and had enjoyable stay. Your feedback is shared with the team in order to keep up service quality. Look forward to welcoming you back in the not too distant future. With kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Quiet location. Staff were very friendly and helpful. Easy walk to restaurants and convenience shops. Lovely room with pool access. Would stay again.
Soggiorno di 3 notti a luglio 2019
Risposta di Jacky.Chia, il giorno 31 ago 2019
Dear Valued Guest, Thank you for choosing ACCESS Resort & Villas as your preferred accommodation to stay recently. I am delighted to read that you had a great time and had the most pleasure with our location, hospitable services and loved our pool access style. Your review has been shared among the Access team in order to sustain a high service quality. Wish you a pleasant time till we get to see you again soon. Kind regards, Jacky

10/10 Eccellente

Tom

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We really enjoyed saying here, we had the pool mostly to ourselves and the staff were super friendly. The room was really comfortable and the restaurants and amenities nearby were good.
Soggiorno di 1 notte a luglio 2019
Risposta di Jacky.Chia, il giorno 27 lug 2019
Dear Tom, Thank you so much for your time sharing your stay experience at ACCESS Resort & Villas and for your kind words. It's my great pleasure to read and learn that you had a wonderful experience and enjoyed with our aspects. Your review is very meaningful toward our service efficient and is shared among the Access team in order to sustain continually. Wish you a pleasant time till we get the opportunity of welcoming you back in the not too distant future. With kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Excellent and friendly staff. The pool set up is amazing.
Soggiorno di 9 notti a maggio 2019
Risposta di Janjira, il giorno 6 giu 2019
Thank you so much for providing your time to share your feedback after a recent stay at ACCESS Resort & Villas. It's give me a great pleasure to read and learn that your stay was very pleasant and our staff enhanced your holiday with high efficient service while taking your comments into account in order to monitor and implement our resort. Thank you again for choosing us as your preferred accommodation. Hope to have the opportunity to welcome you again soon. with warm regards, Janjira

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Staff 5*+
All staff there excellent, pre-emp your needs, always smiling and keen to help. Hotel was very good - massive choice breakfast, big room, very comfortable
Soggiorno di 7 notti a maggio 2019
Risposta di Jacky.Chia, il giorno 27 mag 2019
Dear David, Thank you so much for taking the spare time to share your stay experience at ACCESS Resort & Villas. I am truly pleased to learn that you had a wonderful stay and our service enhanced entirely your holiday from hospitality to caters. Your review has been shared toward team in order to inspire and encourage them how guest experiences. Thank you once again for a recent stay and do hope to have another privilege to welcome you back sooner rather than later. With kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The complete setup of the property was fantastic, from the private pool Villas, normal villas with swimming canals out the front of them, to the bars and restaurant. Staff were very accommodating. To be of service within the resort and also with information about what to see outside of the resort. The location is good, just far enough away from the noise but near enough to walk to.
Soggiorno di 7 notti ad aprile 2019
Risposta di Jacky.Chia, il giorno 1 mag 2019
Dear Valued Guest, Thank you so much for taking the time to provide your great comment and for choosing ACCESS Resort & Villas. It's so pleased to read and learn that you had enjoyable stay and happy with our hospitality. I will pass your kind words to Access team members in order to inspire them how guest experiences and encourage them repeatedly their efforts. Wish you a lovely time and look forward to welcoming you back in the not too distant future. With kind regards, Jacky

10/10 Eccellente

Patrick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Très bien
Vous pouvez y aller les yeux fermés, tout est au top. Même s il n est pas en bord de plage, Une navette gratuite vous y emmène en moins de 3 minutes. Nous avons rencontré des australiens avec qui nous avons mangé au resto de l hôtel, là aussi rien à dire, hormis que c était très bien. Cordialement Patrick
Soggiorno di 4 notti ad aprile 2019
Risposta di Jacky.Chia, il giorno 20 apr 2019
Dear Patrick, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for your commendation posted. I am thrilled to read and learn that you enjoyed your holiday with us and our service enhanced your stay with memorable experience. Your comment has been shared to Access team members in order to encourage and inspire them continually. Wish you a great time and look forward to welcoming you back in the not too distant future. With warm regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 5 notti a marzo 2019
Risposta di Jacky.Chia, il giorno 7 apr 2019
Dear Valued Guest, Thank you for taking the time to rate us and for kind choosing to stay with us recently. Wish you a lovely and look forward to welcoming you back in the not too distant future. Kind regards, Jacky

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Personale e servizio e servizi
The overal stay was ok but not good enough for what is supposed to be a 4* hotel. The communal lobby and pool was nice as was the pool bar. The staff we’re also very friendly. Unfortunately the rooms were dated and needed maintenance as did the pools that came up to the room. The big thing that let our stay down was on the first night we were awoken at 4am to rustling in the room and then subsequent sqeeking. Quiet a large mouse had gotten into our room we think from the shower drain as the cover was off I obviously freaked out. My partner got the man at the desk who with another colleague chased the mouse around our room for 10minutes until they killed it in front of us. I was shaken by the experience and while the staff were friendly we got offered no apologies, compensation or even to change rooms. For the rest of the stay I was scared it would happen again. Two doors down from us that room also had a mouse trapped in there bathroom so it seems to be an issue. Unfortunately this ultimately ruined our stay for us.
Soggiorno di 2 notti a marzo 2019
Risposta di Jacky.Chia, il giorno 6 apr 2019
Dear Valued Guest, Thank you for your feedback and for recent stay at ACCESS Resort & Villas. I was saddened to read that you didn't feel taken care of and failed short of your expectation. Your comment has been put into my account in order to monitor and improve our services. I would be great to meet you in person next time and I do hope to have another opportunity to enhance your holiday again. With kind regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely brilliant hotel, yes some parts may need sprucing up and repainted however the important areas are faultless. I was a solo traveller and the staff were very accommodating, within an hour of my arrival i had asked to move rooms as my first room was overlooking the restaurant and pool bar which i thought would be too public for myself. The breakfast in the hotel is great and I would definitely recommend bed and breakfast. a thing to note is that the room is provided with 2 beach towels and they are replaced whenever needed, this is the same for 2 bottles of water per day. The hotel is in close proximity to a number of restaurants and bars including mama jin which is always very popular. Overall Access is a great hotel for relaxing and exploring the nearby area. Thanks to the team for looking after me
Soggiorno di 13 notti a marzo 2019
Risposta di Jacky.Chia, il giorno 31 mar 2019
Dear Valued Guest, Thank you so much for taking the time to provide your feedback and for a recent stay at ACCESS Resort & Villas. I am delighted to learn that you had a wonderful stay and our service team entirely enhanced your holiday. I will take your comment and share with the team how guest experiences toward our guest services. Wish you a great time till we get the privilege of welcoming you back in the not too distant future. With warm regards, Jacky

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Pääsy altaalle suoraan huoneesta..... ......... ....
Soggiorno di 1 notte a marzo 2019
Risposta di Jacky.Chia, il giorno 28 mar 2019
Dear Valued Guest, Thank you so much for taking the time to share your stay experience at ACCESS Resort & Villas and for a lovely review posted. I am delighted to read and learn that you had a wonderful time and loved our pool access style. Your review has been shared with the team in order to inspire and encourage them to continually sustain a high level of services. Wish you a great time till we have the privilege of welcoming you back sooner rather than later. With kind regards, Jacky

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice and clean, good size room Lovely pool and relaxed landscaping Friendly staff eagerly to serve Very basic breakfasts at overpriced. It’s very hot, ice is highly desired but no Ice Vending available (must purchase from the restaurant) For the prices we paid, My family ( booked 3 rooms for 6 persons) would look for other place that provides free breakfasts and generous snacks & Ice with more conveniences. Overall, we liked the Access Resort but would stay at some other place if we could find a better deal.
Soggiorno di 3 notti a marzo 2019
Risposta di Jacky.Chia, il giorno 16 mar 2019
Dear Valued Guest, Thank you for choosing to stay at ACCESS Resort & Villas recently and for sharing your experience. I am delighted to read and learn that your stay overall was nice and our hospitality met your expectation. Your comment for breakfast will be monitored despite many choices from Bakery corner, salad corner, egg station and hot dishes available daily. Wish you a great time and look forward to welcoming you back in the not too distant future, I remain. With warm regards, Jacky

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The cleanliness is very good Friendly staff eagerly to provide services Nice pool and landscaping Breakfasts are very basic at overpriced. It’s hot and ice is highly desired but Access Resort has no complimentary ice, no self-service ice vending neither water fountain. Only 2 small bottle of water per day, provided. We think the Access Resort should provide free breakfasts and conveniences , for the prices charged. My family (booked 3 rooms for 6 adults) will look for some where else, next vacations.
Soggiorno di 3 notti a marzo 2019
Risposta di Jacky.Chia, il giorno 31 mar 2019
Dear Valued Guest, Thank you for recent stay at ACCESS Resort & Villas and for taking the time to share your experience. It's my pleasure to read and learn that you liked our services while staying with us and loved our pool access style. Please be informed that the hotel provide a buffet breakfast which are provided of bakery corner, salad corner, egg station, hot dishes and Asian dishes daily. Thank you again for choosing ACCESS Resort & Villas. I do hope to have another opportunity to welcome you back in the future. With kind regards, Jacky

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 14 notti a febbraio 2019
Risposta di Jacky.Chia, il giorno 2 apr 2019
Dear Valued Guest, Thank you for giving us your feedback. It's my pleasure to have you recently with us. Hope to have the privilege of welcoming you back in the not too distant future. with kind regards, Jacky

10/10 Eccellente

Norman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Epic pools
Lovely hotel with incredible pools and nice breakfast buffet
Soggiorno di 2 notti a febbraio 2019
Risposta di Jacky.Chia, il giorno 23 feb 2019
Dear Norman, Thank you so much for such a great review shared and for recent stay at ACCESS Resort & Villas. I am glad to read and learn that you had a fantastic holiday, enjoyed stay with pool access style and our breakfast buffet was your taste. I will pass your kind words to the team in order to inspire them how guest experience about their efforts. Wish you a lovely time and look forward to welcoming you back in the not too distant future. With kind regards, Jacky

10/10 Eccellente

Marianne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
superdejligt hotel. Ligger bare alt for langt fra stranden
Soggiorno di 2 notti a febbraio 2019
Risposta di Jacky.Chia, il giorno 20 feb 2019
Dear Marianne, Thank you so much for sharing your stay experience at ACCESS Resort & Villas and for a great review shared. It's my pleasure to read and learn that you had a fantastic holiday with us and everything was in your desire. I do hope to have a privilege of welcoming you back soon. With kind regards, Jacky

8/10 Buono

Omair Hassan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Luksus
Lækkert familiested. Pool lige udenfor værelset hvilket er skønt. Personale er særdeles gode.
Soggiorno di 2 notti a febbraio 2019
Risposta di Jacky.Chia, il giorno 15 feb 2019
Dear Omair Hassan, Thank you for taking the time to share your stay experience at ACCESS Resort & Villas and for a great review shared. It's my pleasure to read and learn that our services, location and our pool access style enhanced your holiday visit. Your review is shared to the team in order to inspire them how guest experiences. Wish you a wonderful time and look forward to welcoming you back in the not too distant future. With kind regards, Jacky