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Recensioni per Diamond Cottage Resort & Spa

3.5 out of 5
Diamond Cottage Resort & Spa
6 Karon Rd, Karon Beach, Karon, Phuket

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 44 su 159 recensioni" "
Valutazione di 8 - Buono. 74 su 159 recensioni" "
Valutazione di 6 - Soddisfacente. 32 su 159 recensioni" "
Valutazione di 4 - Scarso. 4 su 159 recensioni" "
Valutazione di 2 - Terribile. 5 su 159 recensioni" "

8,4/10

Pulizia

8,2/10

Personale e servizio

7,4/10

Servizi

7,8/10

Condizioni e dotazioni della struttura

6,0/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 11 notti a dicembre 2018
Risposta di The Manager, il giorno 7 gen 2019
Thank you very much for your perfect score. If you come to Phuket, don't forget to miss us. We always welcome you. See you again for your next time of holiday in Phuket. Best regards,

8/10 Buono

Paolo, Belluno It.

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Albergo gradevole in ottima posizione
Ho soggionato in questo hotel x una settemana a giugno 2014 e mi sono trovato piuttosto bene. La posizione è ottima a 5 minuti a piedi sia dalla spiaggia di Karon che di quella di Kata e vicinissimo a numerosi ristoranti e negozi,la zona e abbastanza tranquilla se si vuole piu divertimento è meglio puntare su Patong beach che comunque si puo ranggiungere in 5-10 minuti ;affitando un motorino a 7-10 euro al giorno..L hotel è tenuto abbastanza bene il prsonale è discreto e gradevole ,la pulizia delle camere è sufficiente ma migliorabile nel complesso lo consigli anche perchè il rapporto qualità prezzo è buono
Risposta di The Manager, il giorno 6 nov 2018
Thank you for choosing Diamond Cottage resort and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your compliments and looking forward to the opportunity of welcome you again in the near future. Best regards,

8/10 Buono

Cheryl

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We stayed B&B so can't comment on dining options. The breakfasts were good.
Soggiorno di 13 notti a gennaio 2024

8/10 Buono

Christine., Bourg en Bresse

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nous avons apprecier la propreté de la chambre et la gentilesse du personnel. Seul bémol ils sont avard en papier wc. On a du en reclammer plusieurs fois. L'emplacement est ideale entre plage de karon et kata a pied en 5 minutes. Proche de plusieurs boutiques et restaurants. Ainsi que de la street food pas loins. Nous avons passé un tres bon séjour. Sawadee ka les amis.
Soggiorno di 11 notti a marzo 2020

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Soggiorno di 13 notti a marzo 2020

8/10 Buono

Flemming

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Poolbaren var ikke åbnet under vores ophold, så vi skulle gå til en anden pool hvor baren var åben for at få en drink. Meget stejlt op til vores værelser, men det fungerede perfekt med at blive transporteret frem og tilbage med golf vognene, rigtig god service.
Soggiorno di 7 notti a marzo 2020

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Great location, great pool, most staff were friendly, beaches are walking distance and loads of place to shop, drink and eat good food. Definitely recommend to stay if you are near Karon.
Soggiorno di 7 notti a febbraio 2020

8/10 Buono

Heather

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We stayed at this location for our entire Thailand trip which was 8 nights. We were incredibly happy with the location of the hotel which is right in the heart of a lot of attractions. It is perfectly between both Kata and Karon beaches - maximum ten minute walk to each. It is surrounded by multiple massage parlours, a variety of restaurant with a great mix of local foods, motorbike rental as well as souvenir stores. It is set back from the main road it is on so there is no disturbance from vehicle noise or any passing foot traffic The staff are incredibly friendly and helpful. Always greeting you in the morning and offering help and advice if asked. Our package included daily breakfast buffet which changed slightly each day. While there were a number of staples every day (omelette cooked fresh, waffles, selection of fruit, toast) other things changed each day (pancakes usually alternated with French toast, plain rice alternate with fried rice etc). The food was wonderful and was a good way to start your day. Now the very FEW negatives we experienced were with the bathroom. Unfortunately the water pressure wasn’t great as well as the temp control. Every shower ranged between borderline scalding hot to cold changes multiple times in the one shower. We also found it would leak out around the tub onto the floor. Frankly not crazy bad issues but could get a slight bit tedious! We WOULD stay again!
Soggiorno di 8 notti a dicembre 2019

6/10 Soddisfacente

Alison

Non mi è piaciuto: Condizioni e dotazioni della struttura
Disappointing stay over New Year.
Mixed views about our stay. There are some positives - staff are friendly and location is good for restaurants and bars in the area. Beach is about a 10 minute walk which is fine. Room was a decent size and overlooked pool - just! Unfortunately the negatives outweighed the positives and I can’t really recommend the hotel. It is very dated in some areas - pool bar desperately needs some t.l.c. Bathroom is tiny and the overbath shower very poor. Towels were basic too and although the room floor was swept daily and the bed made, general tidying wasn’t completed well - empty bottles left and papers, boxes etc just left on countertops. Breakfast wasn’t great - coffee and tea was very poor - tea stewed in a coffee pot on a hot plate! Or age juice wasn’t fresh and very watery, food in general was cold and we managed really on toast that we did ourselves. We paid the mandatory additional fee for the New Years Eve Gala dinner and the buffet was ok. The entertainment was appalling and we left just after 9pm whilst a game of musical chairs was being played. We were also very uncomfortable- being squashed in so tightly that we had to climb over other chairs and the stage itself to get any food - and waiters struggled to get to us to serve drinks. Overall a disappointing stay. It is certainly nowhere near a 4 star hotel and I would struggle to say it was a good 3 star.
Soggiorno di 5 notti a dicembre 2019

10/10 Eccellente

Christer

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dimond Cottage
Mycket nära till strand Kata beach och Karon beach. Väldig trevlig personal och mycket glädje.
Soggiorno di 6 notti a settembre 2019
Risposta di Manager, il giorno 11 ott 2019
Thank you very much for your feed back and give us perfect rating. We look forward to welcome you again and again. Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tillmötesgående personal, alltid glada. Utmärkt läge och underbart poolområde.
Soggiorno di 10 notti a settembre 2019
Risposta di Manager Diamond Cottage Resort, il giorno 3 ott 2019
Thank you very much for choosing Diamond Cottage Resort for your holiday in Phuket. Our team are very much appreciated for your great review. Thank you and we look forward to welcome you again in the near future. With best regards,

8/10 Buono

KENJI, Ｈｉｒｏｓｈｉｍａ　ＪＡＰＡＮ

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
静かで落ち着いた場所です，　とてもリラックス出来ます。
Soggiorno di 6 notti a giugno 2019
Risposta di Manager Diamond Cottage Resort, il giorno 3 ott 2019
Thank you for your kind stay at Diamond Cottage Resort and spend time to write the review for us. We are looking forward to welcome you again for your next time in Phuket. Best regards,.

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
👍👍👍👍👍👍👍👍 Ich wahr sehr zufrieden und würde wieder gehen, einfach mit dem Bewusstsein dass der Strom nicht immer funktioniert
Soggiorno di 12 notti a maggio 2019
Risposta di Manager Diamond Cottage Resort, il giorno 3 ott 2019
Thank you very much for your stay in Diamond Cottage Resort during your holiday in Phuket.and Thank you for your review. Your comments are important in being able to meet and exceed to our guest's expectations. We hope to have opportunity to welcome you again in the near future. Best regards,

2/10 Terribile

Anonymous

Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Location was good but facilities were sorely lacking for advertised 4 star hotel. We were put in a part of hotel not used or occupied for a while. Had squatters right outside the fence. Found rat droppings in room. Advised staff but nothing was done. When ready for bed found bed bugs amongst bedding. Checked out that very same night we arrived. Still waiting for a refund as hotel manager has been unavailable for 4 days to accept responsibility. Not a good experience at all.
Soggiorno di 4 notti ad aprile 2019
Risposta di Manager, il giorno 3 giu 2019
Dear Anonymous, Thank you for choosing to stay at Diamond Cottage Resort and thank you for bringing this to our attention. We will pass this on to the team. Your comments are important in being able to meet and exceed to our guest's expectations. We hope to have opportunity to welcome you again in the near future.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti ad aprile 2019
Risposta di Manager, il giorno 3 giu 2019
Thank you.

8/10 Buono

Jørgen

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Rart hotel på en god b eliggenhed. Servicen fra housekeeping lader dog noget tilbage at ønske. WIFI skal fornyes hele tiden og forbindelsen kunne være bedre.
Soggiorno di 7 notti a febbraio 2019
Risposta di Manager, il giorno 19 mar 2019
Thank you for your feed back. We have tried to do in every way to make guest satisfaction. And we are looking forward to the opportunity of welcome you again in the near future.

8/10 Buono

Arto

Mi è piaciuto: Pulizia e personale e servizio
Vanha Rinnehotelli
Meillä oli poolacces huone joka oli aika ylhäällä ja sinne oli rankkaa kiivetä vaikka osan matkasta pääsikin golfautolla, terassilla ei ollut kuivaustelinettä uikkareille, Uima altaan vesi oli lopussa aika sumeeta, puhdistus ei varmaan toiminut kunnolla, huone oli vanha mutta siisti. kylpyhuone liian pieni, suihku on ammeessa ja pyyhe koukut repsotti eikä ollut pidee suihkua
Soggiorno di 8 notti a febbraio 2019
Risposta di Manager, il giorno 19 mar 2019
Thank you very much for your kind spending time to write the review. Our guests recommendation is very important to us in being able to exceed our guest’s expectations.We look forward to welcome you again.

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Bon buffet petit déjeuner. Par contre le Wifi coupe et bug régulièrement.
Soggiorno di 4 notti a febbraio 2019
Risposta di Manager, il giorno 19 mar 2019
Thank you for your comments. we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your comments and looking forward to the opportunity of welcome you again in the near future

8/10 Buono

Stig

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Anbefaler gjerne stedet
Topp resort Nære til to bra strender gangavstand 3-4 min
Soggiorno di 3 notti a gennaio 2019
Risposta di Manager, il giorno 19 mar 2019
Thank you very much for your review. We look forward to welcome you again.

8/10 Buono

Scott

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Plenty of pools centrally located in Kata 5 minute walk to either Kata or Karon beach. Pleasant staff
Soggiorno di 11 notti a dicembre 2018
Risposta di Manager, il giorno 19 mar 2019
Thank you very much for your feed back and comment to us. We are looking forward to welcome you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
良いホテル
年末年始に宿泊しました。スタッフはとてもフレンドリーで気持ちが良かったです。周囲にレストランが沢山あるが部屋は静かで清潔でした。ツアーデスクがフロントロビーにあり、バイクレンタルも出来たのが便利でした。機会があればまた宿泊したいです。ただWi-Fiが非常に不安定なのが残念でした。
Soggiorno di 7 notti a dicembre 2018
Risposta di Manager, il giorno 19 mar 2019
Thank you for your score and comments. Guest recommendation is very important to us in being able to exceed our guest’s expectations. We look forward to welcome you again in the near future.

8/10 Buono

Dorthe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 14 notti a novembre 2018
Risposta di The Manager, il giorno 12 dic 2018
Thank you very much for your score. We are looking forward to welcome you again for your next visit to Phuket.

6/10 Soddisfacente

Prabhat

Mi è piaciuto: Pulizia
Its on a hill & beach is 10 min walk thru busy st.
Soggiorno di 2 notti a novembre 2018
Risposta di The Manager, il giorno 12 dic 2018
Thank you very much for your score and comment. We are looking forward to welcome you again.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Hotel staff is very friendly.Room was comfortable and clean. Breakfast is excellent!Great stay. Would definitely stay again. Enjoy!
Soggiorno di 4 notti a ottobre 2018
Risposta di The Manager, il giorno 25 ott 2018
Thank you very much for your kind spending time to write the review. We are happy to hear that you enjoy the staying, happy with our rooms and breakfast. Customer recommendation is very important to us in being able to exceed our guest’s expectations. Thank you for choosing Diamond Cottage Resort. We look forward to the opportunity to welcome you again in the near future. With best regards, The Manager

10/10 Eccellente

Aleksei

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Прекрасный отель!
Отдыхали в июле 2018 . Ухоженный , зеленый , тихий отель. Жили на вилле. Виллы находятся между корпусами , среди зелени. Сквозного прохода через виллы нет, так что там тихо и спокойно . Плюсы : 1. Отдыхали в невысокий сезон - на территории отеля и около бассейна почти никого никогда не было ! 2. Номер просторный . Есть балкон с видом на сад . Уборка каждый день . Бесплатно две бутылки воды (0,5 л) в день и растворимый чай ( кофе) . 3. Завтраки хорошие. Без изысков , но вполне приличные . Места есть в любое время с 6.30 до 10.30 4. Бассейны чистые и красивые. В номере есть пляжные полотенца. 5. Удобное расположение между пляжами Ката и Карон . До Карон бич чуть ближе . Идти меньше 10 минут . 6. Рядом очень много ресторанчиков разной ценовой категории . 7. Персонал приветливый . 8. В номере есть даа зонта на случай дождя ) Минусы : Мы их не искали , так что их почти нет)
Soggiorno di 7 notti a luglio 2018
Risposta di The Manager, il giorno 6 nov 2018
Thank you very much for sharing your experience with us and all the other travelers on Expedia. Thank you for the great comments. We all work extremely hard to make every guest’s stay as seamless and comfortable as possible. We look forward to the pleasure of welcoming you back again in the near future. Best regards,

8/10 Buono

Recep

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Çalışanlar çok kibar ve güler yüzlü. Otel cok temiz. Havuz çok temiz ve kahvaltı mükemmel
Soggiorno di 4 notti ad agosto 2018
Risposta di The Manager, il giorno 6 nov 2018
Thank you very much for your feed back and comment to us. We are looking forward to welcome you again. Best regards.

6/10 Soddisfacente

Chen

Mi è piaciuto: Personale e servizio
第一天找的过渡酒店，整体普通，酒店客服还不错。房间的空调声音非常大，有点影响睡眠。优点是门口饭馆很好吃，便利店也在门口。
Soggiorno di 1 notte a luglio 2018
Risposta di Diamond Cottage Resort & Spa, il giorno 27 lug 2018
Thanks again for choosing to stay at @HOTEL. We look forward to welcoming you soon for a memorable stay at our hotel on @Diamond Cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

10/10 Eccellente

Ib, Gold Coast, QLD, Australia

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great place to stay - once we got the room we wanted. Magic - on the edge of a sheltered branch of the pool. The food at the special arrangements (banquets) was amazing, so hard to understand why the meals cooked by the same restaurants were quite mediocre otherwise - fortunately there are quite a few good restaurants just around the corner. Breakfast buffet is simply amazing. Only one bad thing: Beware if the management wants you to (temporarily) move to a different hotel - it might be a bad experience!
Soggiorno di 14 notti a febbraio 2018
Risposta di Diamond Cottage resort & Spa, il giorno 1 mag 2018
Thank you feedback Thanks again for choosing to stay at Diamond cottage Resort & Spa . We look forward to welcoming you soon for a memorable stay at our hotel on Diamond cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

10/10 Eccellente

Y, Surrey

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel
Lovely hotel , lovely staff , me and partner got engaged and I believe we got an upgrade and also they decorated our bed with flowers , lovely couple of days staying here to end our holiday :)
Soggiorno di 2 notti ad aprile 2018
Risposta di Diamond cottage resort & Spa, il giorno 1 mag 2018
Thank you feedback Thanks again for choosing to stay at Diamond cottage Resort & Spa . We look forward to welcoming you soon for a memorable stay at our hotel on Diamond cottage Resort & Spa We know you have a variety of hotels to choose from, and we strive to provide you a room that is clean & comfortable and with friendly attentive services.

8/10 Buono

Stinne

Mi è piaciuto: Pulizia
Soggiorno di 10 notti a gennaio 2018
Risposta di The Manager, il giorno 6 nov 2018
Thank you and look forward to welcome you again. Bet regards,

8/10 Buono

Sylv, UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Not good if you have mobility problems
Lovely warm welcome from Hotel, although they would not organise transport from airport told us to go to taxi more convenient, we got ripped off and driver didn’t know where he was going. Breakfast choice could be looked at, not consistent. Food cheaper to buy from room service than sitting in restaurant. Young porters were very good and collected and delivered us up and down the hills , far too steep especially with pushchair. For good beaches, grab a taxi. Lots of lovely places to eat.
Soggiorno di 7 notti a dicembre 2017
Risposta di The Manager, il giorno 6 nov 2018
Thank you very much to share your experience with us. We are looking forward to welcome you again. Best regards,

8/10 Buono

Tracy, Campbell River, BC Canada

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
excellent breakfast, great location
We enjoyed our stay, had a small problem with check out. Breakfast was excellent, the location to both beaches is great. The Wednesday night buffet was spectacular. I would recommend taking a minute to check that all things are in your room when you check in. When we checked out, the man at front desk said that a teaspoon (used for stirring the coffee) was missing. I went to the room, and could not find the second spoon. I suggested that the morning before my husband had to have breakfast in the room because of his fall and smashing his head. I was so happy that they allowed him to have the food in the room that I took back all the dishes to the kitchen. I must have taken the second spoon to the kitchen as well. We were charged 50 thai monies for the spoon. I feel this was ridiculous. During my husbands accident he had at the hotel, the staff was great. We appreciate all the help from the staff.
Soggiorno di 8 notti a novembre 2017
Risposta di The Manager, il giorno 6 nov 2018
Thank you for choosing Diamond Cottage resort and for taking the time to provide feedback about your experience. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your compliments and looking forward to the opportunity of welcome you again in the near future. Best regards,

6/10 Soddisfacente

jari

Mi è piaciuto: Pulizia e personale e servizio
Very short trip, only 2 nights. Location very close of Karun beach. Quite ok restaurant in hotel
Soggiorno di 2 notti a ottobre 2017
Thank you very much

10/10 Eccellente

Burak

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Kan anbefales
Fantastisk
Soggiorno di 9 notti a luglio 2017
Risposta di The Manager, il giorno 6 nov 2018
Thank you and look forward to welcome you again. Best regards,

8/10 Buono

Morgan

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 7 notti a giugno 2017

10/10 Eccellente

world hopper bunny, Weymouth uk

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
April 12-24
lovely hotel. near the beach. Not overly great for kids lovely food we had a villa which was lovely. deffo worth the upgrade beautiful location

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia e personale e servizio
Good value hotel in Karon
Reasonably good for its price. Fine for a few days, while island hopping during the day. Very friendly and helpful staff. Hotel by the road, but no street noise once in the room, not too far from the beach, very near commerce and restaurants.

6/10 Soddisfacente

rhyse

Mi è piaciuto: Pulizia
Non mi è piaciuto: Comfort della camera
It's reasonable for the price its nice
Pretty standard everything was easy , I found it to be pretty quiet aswell only thing I could pick was the bed was very stiff so if you don't care about a hard mattress then you will be fine :) All round not bad for the price
Risposta di The Manager, il giorno 6 nov 2018
Thank you for your time to send the feedback regarding your experience for the holiday stay. We are looking forward to welcome you again. Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera

10/10 Eccellente

Adrian, Harrogate,UK

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel in a good location.
Diamond Cottage is a very good hotel located 5-10 minutes’ walk from both Karon and Kata beaches. Our room was very spacious with a king sized bed and nice seating by the window. The room had a balcony, although it was a little small and didn't have any furniture on it. The hotel staff were very accommodating and I'm sure they would have provided furniture if we'd asked, but in the limited time we spent in the room, we preferred to be inside using the air-conditioning than sitting in the heat on the balcony. Breakfast was self-serve buffet and the choice of food was very good. We tried to sit by the pool once, but all sun loungers had been taken by 11am when we went down, so we walked 10 minutes to the beach instead, which is actually nicer than a hotel pool anyway, so we can't complain at that. There are restaurants and bars very close by, with several less than 5 minutes from the hotel and a much larger choice available in Kata, which took us between 10 and 30 minutes to walk to, depending how far in to Kata we went. The main Karon restaurants were 20 - 40 minutes’ walk away, but we never went there at night as we preferred Kata. We would stay here again.
Risposta di The Manager, il giorno 6 nov 2018
Thank you very much for your kindly send us the review. We are looking for ward to welcome you again. Best regards,

8/10 Buono

Peter

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pekny rezort
OK

8/10 Buono

Niina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viihtyisä allasalue ja riittävän isot altaat. Sijainti ihan loistava. Kävelymatka rantaan ja ravintoloita ja kauppoja lähiympäristössä.
Risposta di General Manager, il giorno 15 feb 2017
Dear Niina, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

6/10 Soddisfacente

Sandra

Kuperat område, mögeldoft rum
Bra läge med närhet till strand och gott om restauranger. Kuperat hotell område. Bra hotellrum men viss mögeldoft och lite dålig städat. Vid ankomst hittade vi hårstrån både i kylskåp och badrum. Hotellet utlovade på hemsidan att nyårsmiddag skulle ingå men det ville de inte alls kännas vid. Det var en av anledningarna varför vi bokade så det var en besvikelse som de inte alls ville hjälpa oss med. Dålig service från receptionspersonal men övrig personal tillmötesgående. Hotellets restauranger inget vidare. Vi fick vid ett par tillfällen in mat som inte var färdiglagad.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Home away from home
Great small resort, clean, well serviced and friendly
Risposta di General Manager, il giorno 15 feb 2017
Dear Valued Guest, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

4/10 Scarso

Vincent

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Well located but not good staff
Hotel is good and well located. Wifi is disaster (we were provided 5 differents login codes to connect in 4 days). Incident happened on departure day we left at 00:30 to go back to airport with our suitcase. The hotel only has 2 private drivers contacts. As they failed to reach them, they were not able to book a taxi. The receptionnist told me clearly they dont have the contact of Phuket taxi company (is it really a 4* hotels?!?) so he told us to go down in Phuket streets with our suitcases and find by ourselves. I would not recommend this hotel as this is unprofessional attitude for this range of hotel.

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very nice hotel
Very nice hotel. Rooms were clean and high on comfort. Large balcony with a fantastic view. Pool area were just perfect for both children and grownups. Breakfast had everyting!
Risposta di General Manager, il giorno 15 feb 2017
Dear Valued Guest, Greeting from Diamond Cottage Resort & Spa ! Thank you for trusting us to served you. Best regards, Diamond Cottage Team.

2/10 Terribile

M J

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Tiring experience all round...
Terrible experience on check out being charged for beach towels when we had actually handed them back to housekeeping to help them out. The rooms and complex itself is dated and a little rundown and far too spread out, I think the architect was a crossfit fan, I spent half my holiday walking between my room and the entrance. There was also no working TV which made me further suspect an exercise conspiracy. The staff were not rude but nor were they in any way helpful - I don't blame them any more than the aerobic loving architect but no-one likes being accused of theft so it did sully the end of an exhaustive stay!

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great service from hotel, awful rental service
Risposta di The Manager, il giorno 6 nov 2018
Thank you for choosing to stay at Diamond Cottage Resort and Spa and taking time to write the review. We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention. A part from the above we are delighted to learn your compliments and looking forward to the opportunity of welcome you again in the near future. Best regards,

6/10 Soddisfacente

Nga Man Emily

Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio
酒店依山而建，太多斜坡太多梯級，出入不便，酒店房內之露台玻璃門，遇風便發出聲響，晚上從無間斷，影響睡眠！同區其他酒店設施如桑拿及蒸氣浴，酒店住客可免費享用，而本酒店則要付費！下次不會再入住！
Risposta di General Manager, il giorno 28 ott 2016
Dear Guests, Greeting from Diamond Cottage Resort & Spa First of all, we would like to thank you for your spending time to review us We're deeply sorry about your inconvenience during stay here. We will take your comment to improve the our problem. Thank you. Best regrads, Diamond Cottage Resort & Spa

10/10 Eccellente

katie, sydney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel close to shops and beach
We stayed here for 8 nights - the overall experience was great. Good food and close to shops and beach
Risposta di Diamond Cottage, il giorno 28 ott 2016
Dear Guests, Greeting from Diamond Cottage Resort & Spa First of all, we would like to thank you for your spending time to review us We glad you happy to stay with us. We hope to see you again. Thank you. Best regrads, Diamond Cottage Resort & Spa