2/10 Terribile
Anna, Surfside
13 feb 2025
Non mi รจ piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overpriced, Underwhelming, and Not Worth It
Our experience at Kata Rocks was nothing short of a disappointment and a complete scam. We decided to try their Christmas menu, expecting a festive and indulgent meal. Instead, we were served ridiculously small portions that wouldnโt even satisfy a child. For the price we paid, it was outright robberyโnothing special, nothing memorable, just an overpriced, underwhelming excuse for a holiday dinner.
As if the dining experience wasnโt bad enough, the rooms were disgustingโdirty floors, and an overall feeling of neglect that made it hard to believe this place claims to be a luxury resort. The cleanliness standards were unacceptable, making it clear that management prioritizes aesthetics over actual hospitality.
And speaking of aesthetics, the forced French influence throughout the resort is completely misplaced. This is Thailand, and guests come here to experience authentic Thai culture, design, and hospitalityโnot some out-of-place European concept that feels forced and completely disconnected from the location. The owner needs to read the room (literally) and embrace the beauty of Thai heritage instead of imposing an unnecessary theme that no one asked for.
Save yourself the money and frustrationโthere are far better resorts in Phuket that actually deliver on their promises. Kata Rocks is all hype and no substance. Avoid.
Anna
Soggiorno di 3 notti a dicembre 2024
