Hotel vicino a Kartbahn - Ebensee

“Do un punteggio basso in quanto la flessibilita è stata pari a zero. Avevo chiesto a Hotels.com di cancellare senza penale visto che sono un cliente assiduo e nessuno dell hotel ha risposto alla loro chiamata. Inoltre avevo scelto di pagare la seconda camera in struttura perche era per un altra persona e al mattino mi avevano gia addebitato anche la 2a camera nella mia carta. La struttura è discreta, colazione buona.”

“Buona posizione, ma la stanza era fredda ed il termosifone faceva un gran chiasso durante la notte. inoltre per via delle pareti molto sottili abbiamo sentito tutte le sveglie e le chiamate delle camere vicino a noi.”

“Ottimo”

“mm”

“Hotel reception staff made it slightly complicated and unwelcoming experience. Staff did try to help but made me feel that as i have booked with Expedia hence they can not help us and suggested to book directly with hotel. Location is okay not brilliant. This hotel can do a lot better if customers relationship is kept on focus. Some staff members were very helpful. Breakfast and restaurant staff was amazing Spa facilities were great. Location of this hotel is okay.”

“Ho soggiornato per motivi lavorativi. La miglior soluzione nei pressi di Scharnstein. Sono soddisifatto e ci tornerò.”

“The check-in was about 8km away (which was in town and the house was out of town). When we got to the location it was not marked and we only knew it from the picture on the reservation. There was no one there which we knew but there was nothing there telling you the internet password- luckily, we saw someone else who told us. We sent 4 messages to the host and it took over 24 hours for a response. The room was large and clean except for all the bugs & flys (at checkout they simply said it was...