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Recensioni per Best Western Plus Keene Hotel

3 out of 5
Best Western Plus Keene Hotel
401 Winchester St, Keene, NH

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 469 su 1000 recensioni" "
Valutazione di 8 - Buono. 315 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 106 su 1000 recensioni" "
Valutazione di 4 - Scarso. 65 su 1000 recensioni" "
Valutazione di 2 - Terribile. 45 su 1000 recensioni" "

8,4/10

Pulizia

8,8/10

Personale e servizio

8,2/10

Servizi

8,2/10

Condizioni e dotazioni della struttura

8,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Chelsea

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice hotel with friendly staff!
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Chad

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024

10/10 Eccellente

Amy

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This hotel had so much to offer for a very affordable price. It exceeded my expectations! I would have given 5 stars but they wanted a cash deposit for pool towels and I found that very inconvenient. Maybe charge the room if they aren’t returned instead. I didn’t have enough cash on me for this. Their solution was to use the room towels. Terrible policy. But everything else was A
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. The towel many guests were using very badly as they were available for free and they did not value it. Many towels got used very poorly and unhygienically, to avoid these all and give the guests a good experience, we came up with the solution for charges. Everything is so expensive, we do not want to increase the room rates and punish the innocent guests also and we have ATM machine right next to front desk for convenience. We hope you will come back and see us again soon.

8/10 Buono

Kenneth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
it was close for my needs
Soggiorno di 1 notte ad aprile 2024
Risposta di GM, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

8/10 Buono

Haoxi

Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

William

Soggiorno di 1 notte ad aprile 2024

8/10 Buono

Annie

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di gm, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

michelle

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great staff, clean and accommodating.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a great location in Keene! The pool is beautiful, and we will definitely stay there again. It is an older property, but the staff maintain it very nicely! Everything was super clean, and we all agreed that the breakfast buffet was one of the nicest we have seen! The staff was very kind and helpful and obviously take pride in their hotel!
Soggiorno di 3 notti a marzo 2024
Risposta di GM, il giorno 13 mar 2024
Dear Matthew,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,General Manager

10/10 Eccellente

Carrie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Fit all our needs
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 13 mar 2024
Dear Gordon Pelletier,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,General Manager

8/10 Buono

Stephanie, Manchester

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Outside is kinda sketchy looking but inside is nice. Rooms could use updating. Hotel satisfied my needs
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 13 mar 2024
Dear Gordon Pelletier,Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,General Manager

4/10 Scarso

Wayne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We were given a room at the end of the hotel and it seemed like there were people actually living in some of the adjacent rooms...there were liquor bottles and food thrown all over the area where the sliding glass doors to the room were. Complete filth. My wife and daughter did not like it one bit.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 7 mar 2024
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Actually we had a young group who had party the night before. We kept cleaning the backyard but as our parking lot is huge, takes time. We have done cleaning and glasses has been taken care of but we have to respect each guest and their privacy. Sorry for the inconvenience. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you,

10/10 Eccellente

Susan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place to take the grands for a fun filled weekend swimming during the winter weather.
Soggiorno di 1 notte a marzo 2024
Risposta di GM, il giorno 5 mar 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you for staying with us.General Manager

10/10 Eccellente

keely

Soggiorno di 1 notte a febbraio 2024
Risposta di GM, il giorno 16 apr 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you

10/10 Eccellente

joseph

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 14 feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Marialana

Viaggio con la famiglia
Mi è piaciuto: Pulizia e servizi
Beautiful area, very clean, spacious rooms, friendly staff.
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 14 feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,

4/10 Scarso

Logan

Viaggio di gruppo
Non mi è piaciuto: Personale e servizio
Manager constantly woke me up even after paying for late check out
Soggiorno di 1 notte a febbraio 2024
Risposta di gm, il giorno 14 feb 2024
I am really sorry for the inconvenience as our manager was new and had no clear indications were given. I can not see any extra charges on your reservation unfortunately so that might be the reason of confusion. We apologize for the inconvenience. Thank you.

10/10 Eccellente

Sandra, Kensington

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Check in was easy. Place is basic but clean. Great value for your money. The restaurant attached to the hotel is pretty decent too. We ordered takeout and ate in our room. Overall I would recommend as a good option for a budget hotel.
Soggiorno di 1 notte a gennaio 2024
Risposta di GM, il giorno 14 feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,

10/10 Eccellente

Jeffrey

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was great. The breakfast was really good, a lot of space so no table shortage. We brought takeout dinner in that area and played Uno after. No one bothered us. 24/7 coffee, latte, calichino, tea, hot chocolate. Only complaint was for some strange reason NBC did not work on any of our room or lobby tvs so we had to watch the Sunday night football game on our phone.
Soggiorno di 2 notti a gennaio 2024
Risposta di GM, il giorno 16 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you.

8/10 Buono

DIANE

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice property, good food, great people. Only issue was the bed was a bit hard and the edges rolled; just need a new mattress.
Soggiorno di 3 notti a gennaio 2024
Risposta di GM, il giorno 16 gen 2024
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank You.

10/10 Eccellente

Melanie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay here
We enjoyed the hotel. Great breakfast and server Friendly amd comfortable We will be back
Soggiorno di 2 notti a dicembre 2023

10/10 Eccellente

Richard

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Recently renovated rooms, really comfortable, really good value.
Risposta di gm, il giorno 14 feb 2024
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

DAVID

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 14 notti a novembre 2023
Risposta di GM, il giorno 11 dic 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you.

6/10 Soddisfacente

Barry

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Closing
We had reserved king dize bed. Ended up with two queens. Not hdpoy with that
Soggiorno di 3 notti a novembre 2023
Risposta di GM, il giorno 6 dic 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Scarso

Gideon

Mi è piaciuto: Personale e servizio e servizi
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Cold room no heat in the winter really sucked topped off with a nice cold shower. It is usually a very nice place to stay
Soggiorno di 1 notte a dicembre 2023
Risposta di GM, il giorno 6 dic 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

4/10 Scarso

Beth

Viaggio di gruppo
Mi è piaciuto: Personale e servizio
Staff was very nice but our room smelled like cigarette smoke.
Soggiorno di 2 notti a settembre 2023
Risposta di GM, il giorno 29 nov 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank You.

10/10 Eccellente

Cynthia

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great breakfast with lots of options. Hotel a little too close to highway but not that bad.
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 29 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank You,

10/10 Eccellente

lesley

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We have stayed at this property several times. It’s close to family. Always a good stay. Pool is well maintained. Breakfast is excellent and staff is always friendly and helpful.
Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 17 nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you.

4/10 Scarso

Katherine

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 17 nov 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Anita

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 15 nov 2023
hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,

10/10 Eccellente

Kelly

Soggiorno di 2 notti a novembre 2023
Risposta di GM, il giorno 15 nov 2023
hank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank You,

10/10 Eccellente

Kelly

Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 13 nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank You,

10/10 Eccellente

Martha

Mi è piaciuto: Pulizia, personale e servizio, servizi
Very clean. Great breakfast. Could upgrade toilet paper to a 2 ply. Overall very happy with my stay
Soggiorno di 3 notti a novembre 2023
Risposta di gm, il giorno 13 nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

John

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di gm, il giorno 17 nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Kimberly

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 20 nov 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.Thank you,

10/10 Eccellente

Julian

Viaggio con la famiglia
Mi è piaciuto: Servizi
Great
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 29 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Kelly M

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
We told the front desk we had a dirty diaper in our room
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 25 ott 2023
Thank you for completing the survey regarding your recent stay at our property. I wish I could have heard this during your stay, I would have taken care of that. You informed at the time of check out and our front desk staff informed the HK team but we did not find any dippers in the room. However On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you,Yours in Hospitality,General Manager

2/10 Terribile

Daniel

Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 29 ott 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Daniel

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 29 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Ada

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 17 ott 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

6/10 Soddisfacente

Amber

Non mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 2 notti a settembre 2023
Risposta di gm, il giorno 17 ott 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

Shelley

Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 16 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank You,

8/10 Buono

Diana

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 13 nov 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

10/10 Eccellente

Richard

Mi è piaciuto: Servizi
Excellent hotel! Good staff, clean room etc…
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 16 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you.

8/10 Buono

Joan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Would stay here again
Clean and comfortable. Lobby area very nice rooms could use a little updating but clean and comfortable A little pricey for the night we stayed 399 is a lot for a BW Breakfast was great. Just wish it was open a little later on Sundays
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 11 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. Weekends are bit pricy in this area in particular seasons. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

6/10 Soddisfacente

Frank

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
We had a bad checkin experience. It took 55 minutes to check in.
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 16 ott 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. Thank you,

10/10 Eccellente

Amanda, Middleport

Mi è piaciuto: Pulizia e personale e servizio
Everything is Clean and the staff was very helpful
Soggiorno di 1 notte a ottobre 2023
Risposta di GM, il giorno 16 ott 2023
Thank you for completing the survey regarding your recent stay at our property.Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon. Thank you.

4/10 Scarso

Estella

Viaggio con la famiglia
Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a ottobre 2023
Risposta di gm, il giorno 8 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.

2/10 Terribile

Jacob

Soggiorno di 1 notte a settembre 2023
Risposta di Gm, il giorno 28 ott 2023
Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

10/10 Eccellente

James

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a ottobre 2023
Risposta di gm, il giorno 8 ott 2023
Thank you for completing the survey regarding your recent stay at our property. Your business is very important to us and we value your feedback. By telling us what you liked about your stay and how we can improve, you are helping us deliver a superior experience for you and other guests in the future. We hope you will come back and see us again soon.