Vacanze Kempsford

I servizi igienici non efficienti. Non ho altro da aggiungere

Room was incredibly hot. The staff gave us a broken fan as the only option . Right near the M6 flyover and very loud party in function room. We had to keep window open and try and endure all the noise Cleaner left dirty scrubbing pad and dirty tissues in bathroom. Hotel refused to give us a refund they didn't seem to care

camera piccola ma pulita con bollitore e bagno comodo completo di tutto ovviamente cara ma in inghilterra costa tutto una follia

Unfortunately, this hotel does not meet the expectations of a four-star property. The common areas are dirty, and the carpets throughout the hotel are visibly stained and poorly maintained. There are strong and unpleasant odors on the floors, which immediately give a sense of poor hygiene. The room is poorly lit, and the so-called shower is not a proper shower but a bathtub, which is uncomfortable and impractical. The spa area is dirty, including the changing rooms, which is unacceptable for a space meant for relaxation and cleanliness. The breakfast is mediocre, with limited choice and average-to-low quality. It is also worth noting that the four-star rating is absolutely not comparable to Italian four-star standards. By Italian criteria, this hotel would realistically be closer to a two-star property. The only positive aspect of the stay was the staff, who were friendly, polite, and helpful at all times. Overall, the hotel is in serious need of renovation and far better cleaning standards. At its current state, the value for money is disappointing.