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Recensioni per Keswick Hall & Golf Club

5 out of 5
Keswick Hall & Golf Club
701 Club Drive, Keswick, VA

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 38 su 48 recensioni" "
Valutazione di 8 - Buono. 5 su 48 recensioni" "
Valutazione di 6 - Soddisfacente. 2 su 48 recensioni" "
Valutazione di 4 - Scarso. 1 su 48 recensioni" "
Valutazione di 2 - Terribile. 2 su 48 recensioni" "

9,6/10

Pulizia

9,2/10

Personale e servizio

9,6/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

9,2/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Louis, Virginia Beach

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We've returned to Keswick three times during the past 12 months, and we will do so again many times into the future. This is "our" go-to 5 Star resort for a mini-vacation...the best in Virginia.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Amanda

Viaggio con animali domestici, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Keswick Hall is an amazing property if you are looking to stay just outside of Charlottesville in a quiet area but still have all the amenities you could ask for. Their rooms are beautiful with gorgeous marble bathrooms. So many little touches that make a difference like having controls for the room lighting by each bed. Breakfast at Marigold was delicious. We got coffees and pastries at the little shop near the lobby on our last morning which was also wonderful. The property is so peaceful and pretty to walk around. We haven’t gotten to enjoy the pools as we have only visited here in early spring but they are beautiful as well
Soggiorno di 3 notti a marzo 2024

10/10 Eccellente

alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Would be great if there was a coffee machine in the room.
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

David

Over the top elegance highly recommended!
Soggiorno di 1 notte a febbraio 2024

10/10 Eccellente

Kristin

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Wonderful property and staff - was an extremely relaxing and pleasant stay.
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Kate

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Kallen

Soggiorno di 2 notti a gennaio 2024

10/10 Eccellente

Kathryn

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
First time staying at this property. It lived up to all expectations. From David, who greeted us at the door, and after seeing my mobility issues, told us to leave the car in easy access parking space at the front door. To the room, which was beautiful and clean and to the front desk staff who were very helpful.
Soggiorno di 1 notte a gennaio 2024

8/10 Buono

Frank

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
This was our first visit to Keswick. We were celebrating our 25th Wedding Anniversary. The common areas and grounds are truly spectacular. Decor is fresh and modern with a nod to the history of the area. The design capitalizes on the views which are gorgeous. Our room was lovely and spacious with high tech lighting. Bathroom was lovely and large with many special touches. We also had a private patio overlooking the pool area. Especially enjoyed the complimentary mini bar. Evening turn-down service was a nice touch. The infinity pool area is really outstanding with views of the golf course and mountains. Very relaxing and heated pools extend the swimming season. Service in the coffee bar was the best. We had dinner on our first night at Marigold's. Meal, service, and ambience were all outstanding. The 2nd night we had a causal dinner at Crawford's. It was horrible. Entire order was wrong, and it took forever to mostly get what we ordered. And the food we did get was poor quality, still not correct, and not good. Worst of all the server never apologized. When we explained all that was wrong her response was "Absolutely". What??? Later the manager came by and apologized and comped our meal which we appreciated. But it never should have happened and when it did someone should have apologized. The dinner experience was ruined. All in all we loved Keswick and will likely return. But we will never go back to Crawford's.
Soggiorno di 2 notti a ottobre 2023

8/10 Buono

Kevin

Soggiorno di 1 notte a settembre 2023

2/10 Terribile

Rick

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Non mi è piaciuto: Personale e servizio
Soggiorno di 2 notti ad agosto 2023

10/10 Eccellente

Edith

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Diane

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is the destination for a quiet, truly relaxing getaway. The staff is professional and welcoming and the facilities are immaculate. Leaving crowds and noise behind and relax in this sophisticated resort.
Soggiorno di 3 notti a luglio 2023

10/10 Eccellente

Matt

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 3 notti a luglio 2023

6/10 Soddisfacente

Angela

Soggiorno di 2 notti a luglio 2023

10/10 Eccellente

Louis, Virginia Beach

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Keswick's renovation took the resort to the next level...that is even if this was possible. The entire facility is an expression of greatness...a gem...a Magnum Opus in the heart of Virginia. The room was perfect...5 Stars, and the Marigold Restaurant (by Jean-George's) .was one of the finest meals I have ever had anywhere in the world. As they say...the quality is remembered long after the price is forgotten. The is a MUST destination if you haven't already enjoyed the splendors of the Keswick Inn.
Soggiorno di 1 notte ad aprile 2023
Risposta di Allison, il giorno 20 apr 2023
Louis, Thank you for your kind words! We are thrilled to hear that you had an exceptional experience during your stay at Keswick. We hope you plan a return visit in the near future.Best, Keswick Staff

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Michael

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2023

10/10 Eccellente

Robert, Locust Grove

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
What a hidden and unexpected gem. Our suite was spectacular and the balcony overlooked the well groomed and maintained golf course. The attached restaurant was top tier for food quality, options and service. We had an amazing spa experience that was on the same grounds. I would highly recommend the resort, restaurant, and spa.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Greg

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 2 notti a gennaio 2023

10/10 Eccellente

Allison

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Gorgeous resort
Our trip was amazing. The resort is absolutely gorgeous and the staff was super friendly and so helpful. We loved it!
Soggiorno di 3 notti a settembre 2022

8/10 Buono

Ahmed, Chestnut Hill

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 4 notti a settembre 2022

10/10 Eccellente

Kevin, Bethesda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Absolutely beautiful property, beautiful rooms, well maintained, friendly and helpful staff, amazing restaurant and pool..
Soggiorno di 2 notti a settembre 2022

10/10 Eccellente

Jacquelyn

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There is only one suggestion that I would make. My husband and I had an 8 am tee time. Being diabetic, there was nothing in the coffee shop I could eat. I suggest hard boiled eggs, fruit, etc. Also, we are early risers so something other than a sweet would be good.
Soggiorno di 2 notti ad agosto 2022

8/10 Buono

Rick

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
I liked the Old Days of Elegant Keswick.
This is our first visit since 2016, prior to the renovation. The service was great, the rooms are excellent. Valet was free. The bar tenders were very knowledgeable. Although a thin selection, they have room service The “upgrade” in the property that is really a downgrade is exchanging the elegant Fossett’s restaurant with the overly causal and confusing Marigold’s. The marigold menu has pizza, raw bar and fried chicken (NOT bone in) on a menu that has no them. The wine list is good, but very expensive and I had a situation where the wine was “bretty”. Of course the service was great and all problems taken care, but the casual nature and thin menu isn’t suitable for the history and style of Keswick. Finally, there was a “rookie mistake” when the valet let us drive off without our car key. Since all cars are “keyless”, the backup key in my wife’s bag allowed us to leave without noticing that the valet did not give us the key before or after loading the car. Of course, management overnight the key, but it was a hassle. I still can’t figure out my bill from them. It’s not cheap, and they do not make a big deal out of room service receipts, but I still have trouble putting it together. I was asked about how “eco-friendly” they are now. It’s an absurd question for a luxury resort and cost, give me choices, class and clarity and we’ll worry about “the planet” at the Motel 6.
Soggiorno di 2 notti ad agosto 2022

10/10 Eccellente

Cynthia, virginia Beach

Viaggio con animali domestici, Viaggio con famiglia e bambini piccoli, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Excellent property but had issues with WiFi-their microwave to heat danish was not working and the ice machine.
Soggiorno di 2 notti ad agosto 2022

10/10 Eccellente

Allison

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I checked in late, about 30 minutes before 9pm food service stopping. Customer service is amazing. The manager pulled up the regular in room dining menu when we were at the bar. We didn’t want just bar small plates (which are good). I didn’t want to have to pay extra fee for in room service & offered to pick up food. I got a generous pour of wine and my food was delivered within 20 minutes to my room w no fee. This is one of my favorite places to stay anywhere. Only thing I would change is the shocking hold charge for a room. $290 for a 1 night stay? Every other hotel is $50 for Hilton/Marriott/Hyatt or $100 for fancier hotels.
Soggiorno di 1 notte ad agosto 2022

10/10 Eccellente

Lydia

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a maggio 2022

10/10 Eccellente

Catherine

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing remodel. Every detail was thought of. Just hoping in future another restaurant is added.
Soggiorno di 3 notti a giugno 2022

10/10 Eccellente

Albert

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Wonderful country inn
The facilities were beautiful, the restaurant was excellent, the room was luxurious, and the staff were friendly, efficient, accommodating. Dinner on the covered patio during the rain was memorable. Fabulous stay!
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

hal

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
BEAUTIFUL PROPERTY, OUTSTANDING ROOM. VERY VERY FRIENDLY FRONT DESK STAFF AND BELLMAN, REALLY LOOKING FORWARD TO MAKING THIS AN ANNUAL EVENT
Soggiorno di 1 notte a luglio 2022

10/10 Eccellente

Allison

Viaggio con la famiglia
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Beautiful room facing golf course & dining take advantage of views. Large Infiniti pool & ample pool seating w pool bar. All bars are beautiful & well tended. Surrounding area perfect for walk and bike rides. Bikes available for free. Easy self parking. Rooms are impeccably detailed with automated lighting just where you want it. Favorite feature is the closet where there is a mirror & you can close the door and have lights. Like a personal closet
Soggiorno di 1 notte a maggio 2022

2/10 Terribile

Tali, New York, NY

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awful customer service, awful experience
Awful, awful customer service. It's now been one month since I've been emailing and leaving voicemails in regards to an incorrect charge on my credit card and nobody at this hotel has the decency to respond. Not to mention I came for a little Christmas getaway, had to do with the hotel lacking enough staff members for the amount of people that were there (and there weren't even that many people there). We made a reservation for Christmas dinner at Keswick Hall's restaurant, Fossett's, weeks in advance since they were having a special Christmas prix fixe menu we were looking forward to. Sadly, we never got to eat that meal since the sole (!) waitress who we saw that night never came to our table. I let the person at the front desk know about our experience, she apologized and told me the manager would be in touch with me via email. Surprise! Aside from also not hearing back about the wrong credit card charge,it's been nearly 3 weeks- no email from the manager. I wonder- perhaps this manager trained the waitress who never acknowledged us that night--that would make a lot of sense. Don't spend money at this place--so many better options out there with actual customer service.
Soggiorno di 2 notti a dicembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great couple's getaway
Went a quick couple getaway. Unique hotel with very helpful staff and wonderful accommodations. If you plan on dining-in, make sure you check the different bars/restaurants days of operation, as we missed dinner at Fossetts Spa was a wonderful treat (though slightly overpriced for non-members of the club)
Soggiorno di 1 notte a dicembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Peaceful and quiet.
Too cold in restaurant and bar, otherwise excellent overall. Great indoor hot tub.
Soggiorno di 2 notti a dicembre 2017

10/10 Eccellente

suzanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Spectacular hotel
Wonderful hotel with spectacular scenary.
Soggiorno di 2 notti a novembre 2017

10/10 Eccellente

Peter, Palm Beach

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved It
Incredible hotel with even more incredible staff. I would highly, highly recommend this place to anyone.
Dinning Room.. Amazing View
Sunrise from Balcony
Soggiorno di 3 notti a novembre 2017

4/10 Scarso

Darrell

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Closing for much needed renovations, watch out!
It was just announced the hotel will shut down for renovations next Spring for a year and it's easy to see why. Stayed there four days during Thanksgiving week. No heat in the public spaces, making the lobby, library and billiards room too uncomfortably cold to use, though I saw some elderly folks gamely trying to use the lobby in coats and hats. Staff was sympathetic, as they were cold too and many were in fleeces and sweaters. Was told the heating system AND fireplaces weren't working. Also had plumbing problems in my room. The main restaurant was only open one evening during my stay. Disappointing, as this is a lovely property, and have enjoyed it very much in the past. At least they recognize the problems and will be spending considerable time addressing them. Will look forward to it reopening in 2019, but be careful in the meantime.
Soggiorno di 3 notti a novembre 2017

10/10 Eccellente

Simon, Moseley, VA

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great stay!
We really enjoyed the hotel and surrounding areas. The food was also good!
Soggiorno di 1 notte a novembre 2017

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel and property. My wife really enjoyed the opportunity to walk the hunting dogs.
Soggiorno di 1 notte a novembre 2017

10/10 Eccellente

William

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a novembre 2017

6/10 Soddisfacente

Viaggiatore verificato

Non mi è piaciuto: Personale e servizio
Use to be so much better
We had so many servIce issues for the complete length of our stay. It was so bad that we decided it was best eat off property as much as possible. i hope they figure it out their service challenges in the near future.
Soggiorno di 4 notti ad agosto 2017

10/10 Eccellente

Neil

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte ad agosto 2017

10/10 Eccellente

Meghan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Keswick
Wonderful property with beautiful pool and guest rooms. Great service all around. Enjoyed the fun activities!
Soggiorno di 1 notte a luglio 2017
Thank you Meghan for your feedback. We hope to welcome you back soon!

10/10 Eccellente

Danielle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Loved it
The pool was amazing and the staff was so friendly and attentive. Would definitely book again!
Soggiorno di 2 notti a luglio 2017
Thank you Danielle. We look forward to welcoming you back home soon. Have a wonderful Summer. Sue Moretz Director of Operations

10/10 Eccellente

Georgina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Amazing trip!!
Amazing, gorgeous property, comfortable bed, great food, great service
Soggiorno di 2 notti a luglio 2017
Thank you so much for your feedback. We look forward to seeing you again soon! Kind Regards, Sue Moretz Director of Operations

10/10 Eccellente

GC, South Carolina

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Best place to stay in Charlottesville
Beautiful setting coupled with outstanding service. There are only a handful of places that provide both. Our favorite place to stay in Charlottesville.
Soggiorno di 2 notti a luglio 2017