Solarium

Recensioni per Rock Reef Resort

2.5 out of 5
Rock Reef Resort
97850 Overseas Hwy, Key Largo, FL

Recensioni

9,2

Meraviglioso

Valutazione di 10 - Eccellente. 585 su 861 recensioni" "
Valutazione di 8 - Buono. 185 su 861 recensioni" "
Valutazione di 6 - Soddisfacente. 51 su 861 recensioni" "
Valutazione di 4 - Scarso. 27 su 861 recensioni" "
Valutazione di 2 - Terribile. 13 su 861 recensioni" "

9,4/10

Pulizia

9,4/10

Personale e servizio

8,8/10

Servizi

8,8/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

PAOLO

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottima posizione, bello il retro con sdrai, pensiline facile accesso al mare, buona l'accoglienza, prezzo un po' elevato
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 18 apr 2024
Paolo, Thank you for your feedback. I am glad that you enjoyed so many of our amenities. I was a bit surprised that you didn't me mention the newly updated suite that you reserved. As far is the pricing is concerned, we definingly compare to many the properties in our area. I hope that you enjoyed your stay.

10/10 Eccellente

giuseppe

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Linda, il giorno 14 dic 2023
giuseppe, Thanks so much for staying at Rock Reef for your vacation. We are glad that you enjoyed your time with us and hope you remember us whenever you need another vacation is the Keys. Have a safe and wonderful holiday season.

10/10 Eccellente

BRUNO

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Qualita/prezzo eccelente
La ragazza alla reception gentilissima, La camera anche se in una posizione modesta aveva tutto cio che serve.Pulita in ordine e specialmente silenziosa. Molto migliore di alcuni hotel a 4 stelle
Soggiorno di 1 notte a novembre 2022
Risposta di Linda, il giorno 19 nov 2022
Bruno, thanks so much for the lovely review. We appreciate your staying with us and hope you will return to stay with us again. Have a happy holiday season.

10/10 Eccellente

Lisa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Teri

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Quaint little place in Key Largo for 1 night. Very clean. Staff was outstanding.
Soggiorno di 1 notte a maggio 2024

10/10 Eccellente

Charity

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Loved the free kayak use! The gardens around the property are beautiful and peaceful.
Soggiorno di 1 notte a maggio 2024
Risposta di Linda, il giorno 18 mag 2024
Charity, Thank you so much for choosing Rock Reef for your vacation. We appreciate your giving a wonderful rating and review. We are so happy that you enjoyed your time with us and hope you will return again, and again to become one of our Rock Reef Family. Again, thanks for staying with us and have a wonderful day.

10/10 Eccellente

John C

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
What a beautiful View right out of our front door
Soggiorno di 1 notte a maggio 2024
Risposta di Linda, il giorno 15 mag 2024
John, Thank you for your rating and your review. I know that you enjoyed your cottage from the talks that we had. I also hope that the lollipops also made everyone happy. I know that you are from across the pond, but please tell everyone that you had a great time and show your friends your pictures. Have a great time on your vacation. Have a wonderful day.

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Linda, il giorno 14 mag 2024
Ashley, Thank you for your high rating of a "5". It tell everyone that you have enjoyed your time with us. l hope that you will return to stay with us again and enjoy another relaxing vacation. Have a wonderful day and thanks for staying with us.

10/10 Eccellente

Beth

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Comfortable bed, extrememly clean room. Lovely beach access and tiki. Will be back.
Risposta di Linda, il giorno 13 mag 2024
Beth, Thanks so much for your great rating and for your review. We are glad that you enjoyed your comfortable bed and our clean unit. We are happy to hear that you will be coming back to see us again and hope that this will be your home away from home whenever you are in our area. Have a wonderful day.

10/10 Eccellente

Angie

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Pool was a bit small and people took a lot of kids, but it was beautiful, rooms were modern/clean and spacious and the views were stunning.
Soggiorno di 2 notti a maggio 2024
Risposta di Linda, il giorno 11 mag 2024
Angie, Thank you for the "5" rating and for your nice review. We are happy that you enjoyed your room and enjoyed our stunning reviews. The pool fits or area and is protected by the buildings during the cold winter winds. The sun just beats in there and does help to heat the water. We do have a heater and a chiller for our pool but added sunshine does help keep the price down on the heating. Many thanks for staying with us. have a wonderful day.

10/10 Eccellente

annette

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice, clean and affordable. Staff was awesome. All in all great plece to stay, very relaxing.
Soggiorno di 1 notte a maggio 2024
Risposta di Linda, il giorno 11 mag 2024
Annette, Thank you so much for staying at Rock Reef for your vacation. We have a great staff working for us and they are very hard working people. We hope that you will return and have another very relaxing stay. Thanks again and have a wonderful day.

10/10 Eccellente

Marcia

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Very clean and well maintained. Nice view of the water. Enjoyed the kayaks that were available. Saw manatee while kayaking.
Soggiorno di 2 notti a maggio 2024
Risposta di Linda, il giorno 7 mag 2024
Marcia, Thank you for choosing Rock Reef for your vacation. We really love seeing those "5" when it comes to the ratings and knowing you had a great time, takes it over the top. We hope that you will remember us and reserve for another wonderful stay. Have a great day and thanks again for staying with us.

8/10 Buono

Luz

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
Hotel is small and property looks date but nice and clean. Overall, for the one night stay and the price is good.
Soggiorno di 1 notte a maggio 2024
Risposta di Linda, il giorno 6 mag 2024
Luz, Thanks for your review and your rating of Rock Reef. We appreciate your staying with us even if it is only one night. We do have larger units available if you would like to stay more nights and be a little more comfortable and feel more like home instead of a hotel room. We are working on updating with some furniture and painting to make it feel light and airy, so that you feel like you are at the beach. I hope you will try us again, whenever you are in our area. Have a wonderful day and thanks again for staying with us.

10/10 Eccellente

Lee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Linda, il giorno 6 mag 2024
Lee, Thanks so much for your rating of "5" and for staying with us on your vacation. We are glad that you enjoyed your unit and hope that you will remember us wheneveryou need the time to relax and just chill out. Have a wonderful day and hope to see us again.

10/10 Eccellente

Jennifer

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a maggio 2024
Risposta di Linda, il giorno 6 mag 2024
Jennifer, Thanks for choosing Rock Reef for you vacation. Even though you didn't give us a review, The rating does show us that you had a great time and you enjoyed our little piece of paradise. Please come back and spend more time with us. Have a wonderful day and thanks again for staying at Rock Reef.

10/10 Eccellente

Lori

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Room was comfortable and clean. Loved the private beach area, with use of kayaks. Location is on the Bayside and has beautiful sunsets!!!
Soggiorno di 3 notti ad aprile 2024
Risposta di Linda, il giorno 2 mag 2024
Lori, Many thanks for your review and for giving us the highest rating. We appreciate you taking time out to give us a thumbs up on what we are doing and that you enjoyed your stay with us. Please come back and stay a little longer and just relax and enjoy our piece of paradise.

10/10 Eccellente

hilary

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff have been lovely. The room is dated but very clean and serviceable. Nice pool too. The high flight is the waterfront. Stunning viewing for watching the sun set. Gorgeous.
Soggiorno di 1 notte a maggio 2024
Risposta di Linda, il giorno 2 mag 2024
Hilary, Thank you so much for your review and great rating. I am glad that you enjoyed our property and even thou some of the units are a little dated, they are clean and comfortable. We will make so updates as things slow down so please have some patience with us until we are able to complete our projects. I am glad that you enjoyed your stay with us and when you return, I hope you will see what we are working on. Thanks again for staying at Rock Reef and your praise for our great staff. Have a wonderful day.

10/10 Eccellente

Linda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A little paradise on the Keys. We had the bungalow looking straight out over the water. Very well equipped kitchen, comfortable sofas and two large very comfortable beds. Outside on the covered porch is another dining table and chairs and a swinging seat. Imagine eating meals looking out over the bay and watching the sunset at night. Plenty of sun beds, shade under the tiki hut and trees. Grill area. Kayaks to take out from the beach. Lots of wildlife, pelicans dolphins and iguanas. Pool looked good but we swam in the sea. Two local restaurants within easy walking distance. The road gets less busy in the evening to cross. All the staff are really friendly and helpful. It is just so relaxing there
Soggiorno di 5 notti ad aprile 2024
Risposta di Linda, il giorno 2 mag 2024
Linda, What a great review and a great rating. We appreciate all of your kind words for all of property's amenities. We are glad that you enjoyed our beach front cottage. One of the best place in the Keys to stay. Please come back again and stay in the cottage on the water! Have a great day.

8/10 Buono

Rhonda

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very convenient to other amenities. Quiet spot. Liked that kayaks were not an extra you had a pay for. We enjoyed our stay there.
Soggiorno di 4 notti ad aprile 2024
Risposta di Linda, il giorno 1 mag 2024
Rhonda, Thank you so much for staying at Rock Reef for your vacation. We are glad that you enjoyed your time with us and hope when you were out in the kayak you were able to see the dolphins or the manatees. We hope that you will be able to come back and stay with us again.

10/10 Eccellente

Jacqueline, Miami Beach

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is a pleasant quaint resort. Very peaceful, good location in the Gulf Coast of the Florida keys, with a lot of outside area to rest and relax under the sun.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 29 apr 2024
Jacqueline, Thanks so much for your kind words and your 5 rating for Rock Reef. Many people say how relaxing and quiet so I am glad that you feel that way too! It is so hard to find places to really relax and just let go. Just remember us when you need to shut the world out for a day or two. Thanks again for staying with us and we truly hope you will return. Have a wonderful day.

10/10 Eccellente

carlos

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing place, quiet. Not to crowded. Staff was very friendly. Will visit again.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 29 apr 2024
Carlos, We would love to welcome you back with open arms. We are so glad that you enjoyed your stay at the "Amazing Rock Reef Resort! " We appreciate your review and the high score that you gave us. The entire staff said THANK YOU. Thanks again for staying with us and we will see you soon!

10/10 Eccellente

Cathy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms remodeled recently-very nice. Sunset view from property wonderful.
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 28 apr 2024
Cathy, Thank you so much for your great rating and your review. We hope you enjoyed your time with us and hopethat you will return again for another stay. Have a safe trip home and have a wonderful day.

10/10 Eccellente

Kristen, Seattle

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Super appreciated the friendly and easy instructions for checking in after the office closed for the day! Our studio was recently renovated with gorgeous bathroom tile - really well done and beautiful room.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 28 apr 2024
Kristen, Thank you so much for the wonderful review. We are that we are able to make it easy for late arrival and that you really enjoyed your studio. Thank you very much for you compliments on our unit. We do hope that you will come back again for a long stay. Have a wonderful day.

10/10 Eccellente

Melisa

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Owner and staff were wonderful. Truly care about you having a good experience. It’s nice, quiet, super clean. Has a private little beach and pool which we used daily. Would stay here again anytime.
Soggiorno di 4 notti ad aprile 2024
Risposta di Linda, il giorno 28 apr 2024
Melisa, Thank you so much for all your compliments on our unit and our grounds. We do take pride in our clean rooms and try to make everyone happy with their stay. We do hope that you will come back and stay with us whenever you are in our area. Thanks again for staying with us. We hope you have a great day.

10/10 Eccellente

AMANDA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Jared was super helpful and friendly from the start, even when we checked on at 8pm (desk closing time). Room was spotless, nice renovations in room well done, immaculate grounds. Everything you need for a comfortable carefree trip. King room was spacious, comfy, 2 tvs. Kayaks at the beach, picnic tables. Coffee trailer and restaurant walking distance across the street. Location easy to get in/out of. Convenient to everything you need.
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 25 apr 2024
Amanda, Thank you for your wonderful review and the high rating for Rock Reef. We are so lucky the have Jerry on our staff for over 12 years. He is a book of knowledge and is eager to help with directions, dinner plans, places to take the kids---he just doesn't stop. You review is spot on and we love that you enjoyed your stay with us. Please come back soon and stay with us again. Have a wonderful day.

10/10 Eccellente

Carmen

Mi è piaciuto: Condizioni e dotazioni della struttura
Soggiorno di 8 notti ad aprile 2024
Risposta di Linda, il giorno 25 apr 2024
Carmen, Thank you so much for choosing Rock Reef for your vacation. We appreciate your giving us a "5" rating to shows us we are doing our job right. We do hope that you will come back to share our piece of paradise with you. Again, thank you for staying with us. Have a wonderful day.

8/10 Buono

Lucie

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 25 apr 2024
Lucie, Thanks so much for rating and quick review. We hope that you enjoyed your time with us. Please come back and stay here whenever you are in our area. Thanks again and have a wonderful day.

10/10 Eccellente

Brennetta

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rock Reef resorts did not disappoint. First let me start with the staff. All of the staff that I came incounter with were very nice and friendly. The room was very clean and has everything you need. I didnt see a iron but im sure they probably have one in the front office if you ask. The resort is family/couple friendly. They pool and the beach access is an added plus. They also have kayaks for guust to use free of charge. I have nothing bad to say about this hidden Gem. When ever I visit Key Largo this will be the only place I stay.
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 21 apr 2024
Brennetta, Thank you so much for the wonderful review and high rating. I am so glad that you were not disappointed and found our staff, property, and room to your liking. We hope hope that you will think more about coming to back to Key Largo now that you know where home is. Thanks again for staying at Rock Reef. See you soon!

10/10 Eccellente

Bernard

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
As a local couple that enjoy getting away for weekends or long weekends. After trying all expensive resorts we started discovering diamonds in indsguise like this location. We have loved it. One thing I would say is that the bathroom is a little crowded but all very clean. Thank you. We will be back!
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 21 apr 2024
Bernard, Thank you so much for the great review and the high rating that you gave to Rock Reef. We are so happy that you loved us and will come back again for another great stay. We have been updating some of our units and will continue with more units as time allows. Please keep looking at our website or follow us on Facebook and see what we are working on next. In our standard room, the bathrooms were small as everyone spent most of their time outside. We do have larger units with larger bathrooms so decide on the dates as early as possible and see if you can find one unit that is more to your liking. We look forward to your return visit----just remember that you are locals and we are just a hope, skip and a jump away! See you soon.

8/10 Buono

candelaria

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 3 notti ad aprile 2024
Risposta di Linda, il giorno 21 apr 2024
Candelaria, Thank you for rating a "4" for Rock Reef. I hope you enjoyed your stay and will come back again in the near future. Please share any pictures with your friends. Thank you for staying with us. Have a safe trip home.

4/10 Scarso

Bobby

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
This property looked nothing like the pictures. It needed to be updated years ago. The bed was terrible. Buy a cheap foam mattress and replace whatever you have in the room. There was no TV in the bedroom and the couch in the living area was very uncomfortable.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 18 apr 2024
Bobby, Thank you for booking with us through Expedia and choosing the room of your choice. All pictures are up to date and does not show a television in the bedroom. This is the first complaint that we have had concerning the mattress so we will go over and check it out. The mattress is a well know name brand so unless you consider something that cost over 1200 a cheap foam mattress I respectably disagree with you. The couch is a futon and will be changed out as soon as we can update the unit. We hope you had a safe trip home.Have a wonderful day.

10/10 Eccellente

CHARLES

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice place
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 18 apr 2024
Charles, Thank you so much for staying with us at Rock Reef. Thank you for the rating and the quick post. We hope you had a wonderful time and had a chance to use all of our amenities. Please remember us when you are in our area looking for a great place to stay. Have a wonderful day.

8/10 Buono

Susan

Mi è piaciuto: Pulizia
Great cabin, clean, comfy bed, didn’t have any staff interaction, went to a local restaurant.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 15 apr 2024
Susan, Thank you so much for choosing Rock Reef for your vacation. I am glad that you enjoyed your cabin and that you found it clean and comfortable. Please come back and visit with us again whenever you are in the area. have a wonderful day.

8/10 Buono

Eros

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 4 notti ad aprile 2024
Risposta di Linda, il giorno 15 apr 2024
Eros, Thank you so much for choosing Rock Reef for your vacation. We hope you enjoyed your stay with us and will return whenever you are in our area. Thanks again and have a wonderful day.

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a febbraio 2024
Risposta di Linda, il giorno 14 apr 2024
Paul, Thanks so much for choosing Rock Reef for your vacation. We really appreciate you given us the highest rating on Expedia. With that in mind, I am glad that you enjoyed your time with us and hope you will return to again stay with us whenever you are in our area. Have a wonderful day.

8/10 Buono

Angela

Viaggio di coppia
Mi è piaciuto: Condizioni e dotazioni della struttura
Quiet, small needs a good deep clean.
Soggiorno di 5 notti ad aprile 2024
Risposta di Linda, il giorno 13 apr 2024
Angel, Thanks for you feedback on your unit. We have been so busy this season, and we are now doing the deep clean of all units. I will put you room on the list for the next day that we can go in to make any repairs and do the deep cleaning. Thank you staying with us on your vacation. Have a happy day!

10/10 Eccellente

Michael

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Owner was nice and friendly. Rooms had been completely redone and were bright and clean. We only stayed one night but would definitely go back.
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 13 apr 2024
Michael, Thank so much for choosing Rock Reef for yourone night stay in Key Largo. We also appreciate your rating of "5" to tell everyone that you had a great time during your stay. Please think of us when planning your next getaway! Have a great day.

10/10 Eccellente

Charlotte

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Linda, il giorno 13 apr 2024
Charlotte, Thank you for rating Rock Reef. By your rating it shows us that everything was perfect and you enjoyed your time with us. We do hope that you will remember uswhen planning your next vacation.

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location and enjoyed our stay. Staff were great. Can recommend room 9!
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 10 apr 2024
David, Thanks for the great review and the best rating that can be given. Glad that you enjoyed our beach front cottage #9 . I hope you will come back for a longer stay.Have a great day.

10/10 Eccellente

andres

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Motel rooms and cottages sits on kind of dated property but the great views and ambience make up for that and the staff were great. Good time on their private beach, Pool was clean and well kept.
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 9 apr 2024
Andres, Thanks for your great rating and for staying with us at Rock Reef. So happy that you enjoyed our beach front view, the ambience and the staff. The pool help to relax you and glad you see that it is well kept. We hope that you will come back and stay with us again. Don't forget to tell your friends about us and hopefully show them a few pictures. Thanks again and have a great day.

10/10 Eccellente

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The buildings are dated but the room was comfortable, clean, and quiet. The amenities were great with kayaks and a nice swim area as well as a pool, a lovely dock with tables to enjoy the sunset. A lovely place to stay. Staff was friendly and helpful.
Soggiorno di 2 notti a marzo 2024
Risposta di Linda, il giorno 9 apr 2024
Eric, thanks so much for your wonderful rating and for choosing Rock Reef for your vacation. We are so glad that you enjoyed your stay with us along with some of our amenities. We are working on updating some rooms and working on the few of our buildings. Hope you come back and see what we are doing. Again thank you for staying with us. Have a great day.

10/10 Eccellente

Lori

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property has a beautiful waterfront view! The rooms were very clean and friendly staff.
Soggiorno di 3 notti ad aprile 2024
Risposta di Linda, il giorno 6 apr 2024
Lori, Thank you for choosing Rock Reef for your vacation. By giving us a "5" rating, it show us that you had a great time and enjoyed your stay. We do hope you will remember us when you are in the area or when you start to plan your next vacation. Again, thank you and hope you have a great day.

10/10 Eccellente

RONALD J

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Owner and all staff were fabulous! A return spot for us!!
Soggiorno di 2 notti a marzo 2024
Risposta di Linda, il giorno 5 apr 2024
Ronald, Thanks so much for choosing Rock Reef and for giving us such a great rating. We love hearing that you will now be a returning place for your vacation. We are glad that you had a wonderful stay with us and our staff did a fabulous job at helping you in any way they could. They are a great group of people and we are extremely happy to have them work for us. Again thanks for staying with us and we hope to see you soon!

10/10 Eccellente

Steven, Bellmore

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
A good value for Key Largo. Close to all Key Largo attractions. My room was newly renovated.
Soggiorno di 2 notti ad aprile 2024
Risposta di Linda, il giorno 4 apr 2024
Steve, Thanks so much for the review and the great rating given to Rock Reef. Happy to hear that you enjoyed your stay with us and hope you will come back again soon.Have a beautiful day!

10/10 Eccellente

RONALD J

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
all staff and owner were friendly, helpful, and willing to help with anything we asked. The facilities are a gem--- kayak, beach, etc. Great Team!
Soggiorno di 1 notte a marzo 2024
Risposta di Linda, il giorno 3 apr 2024
Ronald, Thanks for the great rating and for choosing Rock Reef for your vacation. We appreciate your taking time to write those kinds word to let us know we are doing a good job. Please come back to stay with us again. Have a wonderful day.

6/10 Soddisfacente

Patricia

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
Unique older property on the water. Kayaks to use. Lots of wildlife. Iguanas, manatee, etc. Pool water too hot. Need to turn down heater. AC in my room broke first day of 3 night stay. Each room has individual units outside. Couldn't move me to another room as they were booked. Brought in a portable AC unit to vent out window. Noisy, couldn't hear tv when running. Staff spoke of this happening before. Need to upgrade units so they aren't breaking down during the high season when guests are there. Staff and owner extremely friendly and apologetic.
Soggiorno di 3 notti a marzo 2024
Risposta di Linda, il giorno 2 apr 2024
Patricia, Thank you very much for staying with us. We do appreciate your kinds words about your stay and the items you that you mentioned and liked. We also want to thank you for your kind words about our staff and myself as well. What I am most disappointed in is the thought that we let A/C's go until they don't work. Yes, another unit went out exactly as yours and they are both under warranty. When the first a/c went out, we were also full and there was not place to move them to and when we tried to find another hotel, everyone was booked. It has been an extremely busy season which everyone was very happy about, but you never know when an appliance is going to have a problem. It is totally out of our control and we deal with it the best way we can to make our guest as comfortable and happy as we can. First we called the repair man immediately. Once we found out that it could not be fixed that day we went to our back up plan. Fortunately, you had many activities planned for the days and early evening, and we provided you with a unit to keep you cool. We did repeatedly ask you if you were alright and if everything was fine. I didn't hear anything else but it was good. We could have offered you a fan but we did have a back up plan to make you comfortable.As far as the pool it is that time of year where there arewarm days and then a cold front comes through and the the pool becomes to cold. We deal with people from all over the world and we cannot satisfy everyone each day. You could have swam in Florida Bay that is a little cooler at the moment. But again, that will change in just a few short weeks and it will be the opposite way. The pool will be then cooled and the bay will become bath water. We do hope you will come back again to stay with us, but even though problems don't happen every day, sometimes it is out of our control but we will do all we can to make you comfortable so you can enjoy your trip. Hope your trip home was uneventful and in the end we hope you had a great time.

10/10 Eccellente

Cristina

A slice of paradise in your own backyard. Take a kayak to swim with the dolphins or cook a burger watching the incredible sunset. Morning yoga or a cup of coffee with the incredible view. It is so quiet that sometimes it feels deafening. All the good feels and vibes. The owner and the staff are wonderful. Feel very refreshed and energized after the stay.
Soggiorno di 3 notti a marzo 2024
Risposta di Linda, il giorno 9 apr 2024
Cristine, Wow, what a great review. I am so happy that you love our slice of paradise as much as I do. Your elegant way of describing our property really made me remember just how much we loved Rock Reef when our family stayed here all during the 80's. I will start 35 year of owning Rock Reef on June 30th and the awe of the peace and quiet just bags us to relax and enjoy the surrounding. I want to thank you from the bottom of my heart for making me slow down and remember all the feelings, views and peaceful times as you described it. Thank you again and again for bringing back wonderful memories of our many times when we were guests here. Have a wonderful day and please come back and stay with us again.

10/10 Eccellente

Jose

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Perfect place to relax!!
Soggiorno di 1 notte a marzo 2024
Risposta di Linda, il giorno 31 mar 2024
Jose, Thanks so much for taking time to write a review and posting you great rating for Rock Reef. We are happy that you enjoyed your stay and you were able to just relax and get ready to go back to the real world. We do hope you will come back and stay with us again.

8/10 Buono

Brooke

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely room, great location, loved the kayaks, and nice staff. The exterior of the building and the dock needs some refreshing. But we had a great stay.
Soggiorno di 3 notti a marzo 2024
Risposta di Linda, il giorno 30 mar 2024
Brooke, Thanks for taking time to share your thoughts with us. We are glad you had a great stay and enjoyed your room, our location, the free kayaks and our wonderful staff. We will be again working to upgrade our building and dock after season is over. So please give us some time and hope you will enjoy the changes. Have a great day.

10/10 Eccellente

glen

Soggiorno di 3 notti a marzo 2024
Risposta di Linda, il giorno 17 apr 2024
Glen, Thank you for choosing Rock Reef for your vacation. We appreciate your high Expedia rating to show us that you enjoyed your stay. It is important to us to know we are headed in the right direction when it come to guest services and that they have a clean unitwhen they arrive. I hope that you will come back and stay with us again. Have a wonderful day.