Una scrivania, tende oscuranti, ferro/asse da stiro, Wi-Fi gratuito

Recensioni per Silver Queen Inn

1.5 out of 5
Silver Queen Inn
3261 E. Andy Devine Avenue, Kingman, AZ

Recensioni

5,8
Valutazione di 10 - Eccellente. 191 su 1006 recensioni" "
Valutazione di 8 - Buono. 191 su 1006 recensioni" "
Valutazione di 6 - Soddisfacente. 165 su 1006 recensioni" "
Valutazione di 4 - Scarso. 161 su 1006 recensioni" "
Valutazione di 2 - Terribile. 298 su 1006 recensioni" "

5,6/10

Pulizia

7,0/10

Personale e servizio

5,2/10

Servizi

5,4/10

Condizioni e dotazioni della struttura

5,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

thomas

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad agosto 2023
Risposta di MP - Guest Relations Manager, il giorno 19 ago 2023
Hello Thomas, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

2/10 Terribile

EMANUELA

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
TERRIBILE, camera sporca, arredi vecchi e rotti, porta del bagno sfondata.
Soggiorno di 1 notte ad aprile 2023
Risposta di MP - Guest Relations Manager, il giorno 3 mag 2023
Hello Emanuela, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a settembre 2019
Risposta di Manager, il giorno 23 ott 2019
On behalf of our entire staff, we thank you for your business and for rating your experience.

4/10 Scarso

SilvanaT

Viaggio di coppia
Non mi è piaciuto: Pulizia e servizi
Piscina non molto pulita, camere datate e non pulitissime.Tutto sommato per quanto è costata, all'incirca 50 55 $ per 2 persone, per una notte si può soggiornare risparmiando un po'. Lasciate perdere la colazione self service in un posto orribile...se vi accontentate di latte con i cereali la potete fare, ma non pretendete di più.
Soggiorno di 1 notte a luglio 2019
Risposta di Manager, il giorno 29 lug 2019
Thank you for being a valued guest and for providing us the feedback regarding our service. We hope you'll return to see how we continue to grow thanks to valuable guest feedback such as yours.

6/10 Soddisfacente

Stefania

Mi è piaciuto: Personale e servizio
Kingman on the way
Good place to stay in Kingman. Good people and good breakfast
Soggiorno di 1 notte a luglio 2019
Risposta di Manager, il giorno 7 lug 2019
I want to ensure that you know how much we appreciate guest feedback, it is through insights we are able to better serve our guests. Thank you for sharing regarding your experience with our breakfast. We hope to see you again to deliver you with a 5 star experience.

2/10 Terribile

Nathan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
There were mice in the room. Roaches in the bathroom. Bedbugs. Save yourself the time, money and costs to rid yourself of bedbugs and spend a little more to stay elsewhere. I wish we had. Sleeping in my car would have been better. We left around midnight.

2/10 Terribile

Roy

Took two trips back to the office to get a key that worked. Then when I finally got in the room there were NO towels and not even a tiny bar of soap
Soggiorno di 1 notte a maggio 2024

6/10 Soddisfacente

Paola

Bien
Soggiorno di 1 notte a maggio 2024

8/10 Buono

Terri

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Pools ooen
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Terri! Yes, our pool is open for guests to enjoy. We strive to maintain a clean and inviting pool area for relaxation and recreation. If you have any specific questions or if there's anything else we can assist you with, please feel free to let us know. We hope you have a pleasant and enjoyable time during your stay with us.

2/10 Terribile

Steven

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
If you are looking for a clean room, do not stay here. The doors, stairs and walkways are dirty and grubby and could use a power washer. The room was dirty. There was a wad of hair in the corner of the shower. There were also other random hairs in the shower. There was dried on, what looked like boogers, in the shower. The shelf above the hangers had dead bugs and bug carcasses. The tables and furniture had fingerprints and were dirty. The office chair was missing half of the rollers. The other upholstered chair in the room was missing the back cushion. The mattress was thin and cheap. The two queen beds had only a top sheet and a sheet thin cover. The floors were dirty. Other patrons complained of only having one towel. We had two bath towels, one wash cloth, and one hand towel. We stayed our one night and will never stay here again.
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Steven! We're thrilled to hear that you had a great stay and were pleasantly surprised by your room! Providing our guests with comfortable and enjoyable accommodations is our top priority, and we're delighted that we exceeded your expectations. If there's anything specific about your room or your stay that you particularly enjoyed, we'd love to hear about it. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!

8/10 Buono

Terri

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Quiet
Soggiorno di 3 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Terri! We're glad to hear that you enjoyed a quiet stay with us. Providing a peaceful environment for our guests to relax and unwind is important to us, and we're pleased that you found it to your liking. If there's anything else we can do to make your future stays even more enjoyable, please don't hesitate to let us know. Thank you for choosing to stay with us, and we look forward to welcoming you back for another tranquil experience.

2/10 Terribile

MIGUEL ANGEL LESCALE

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
El personal muy grosero la habitación me la entregaron4 tarde llegué 2.30 espere hasta que hicieran cambio de turno la habitación sin toallas pésimo servicio nunca me las llevaron tuve que ir por ellas la tele no sería muy mal
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hola MIGUEL ANGEL LESCALE. Lamentamos mucho escuchar sobre tu experiencia insatisfactoria durante tu estancia. La falta de toallas y la demora en la entrega de la habitación son inaceptables, y te ofrecemos nuestras más sinceras disculpas por los inconvenientes que esto causó. Entendemos lo frustrante que puede ser recibir un servicio por debajo de tus expectativas, y tomaremos medidas para abordar estos problemas con nuestro personal y asegurar que no se repitan en el futuro. Tu comodidad y satisfacción son nuestra prioridad, y agradecemos tus comentarios que nos ayudan a mejorar. Si hay algo más en lo que podamos ayudarte, por favor háznoslo saber. Valoramos tu negocio y esperamos tener la oportunidad de servirte mejor en tu próxima visita.

2/10 Terribile

george

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi george! On behalf of our entire team, I would like to apologize if we have failed to exceed your expectations. Your satisfaction is important to us so please let us now if you have feedback that can help us make improvements to ensure we offer an exceptional experience for our guests in the future.

2/10 Terribile

Jessica

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
First room was dirty and it smelled like cigarettes and second room tv wasn’t working and room has a weird smell to it
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Jessica, We sincerely apologize for the inconvenience and disappointment you experienced during your stay. Providing a clean and comfortable environment is our top priority, and it's disheartening to hear that we fell short of meeting your expectations. Rest assured, we take your feedback seriously and will address the issues with our housekeeping and maintenance teams to ensure these issues are promptly resolved. Your satisfaction is important to us, and we appreciate your patience and understanding. If there's anything else we can do to make amends or if you have any further concerns, please don't hesitate to reach out to us directly. We hope to have the opportunity to regain your trust and welcome you back for a much-improved experience in the future.

2/10 Terribile

Frank, Glendale

Viaggio di coppia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Location was noisy all night long. 2 of us with only 1 towel, had cloth and wash cloth. The sink was clogged and took an hour to drain. the refrigerator didn't work, refused to move us to another room. avoid at all costs.
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Frank,We sincerely apologize for the inconveniences you experienced during your stay. Your feedback is invaluable, and we take your concerns seriously. Rest assured, we'll address these issues promptly to ensure they are resolved for future guests. Providing a comfortable and hassle-free experience is our priority, and we regret that we fell short of your expectations on this occasion. We understand your frustration and appreciate your patience. If there's anything we can do to make amends or if you have any further concerns, please don't hesitate to reach out. We hope you'll consider giving us another chance to provide you with the exceptional stay you deserve.

10/10 Eccellente

Terri

Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 22 apr 2024
Dear Terri,Your positive rating of your stay at our hotel is greatly appreciated. Everything we do is geared at ensuring that everyone's stay is pleasant and enjoyable. We're glad that you enjoyed your time with us! We hope you visit us again.

8/10 Buono

Kenny

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The beds are comfy.
Soggiorno di 2 notti ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 19 apr 2024
Dear Kenny,Thank you for your feedback! We're delighted to hear that you found the beds comfortable during your stay. We strive to provide a relaxing and restful experience for all our guests, and it's great to know that the comfort of our beds contributed positively to your visit. We look forward to welcoming you back soon for another pleasant stay. Thank you for choosing us!Sincerely,

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay!! Suprised with room
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 29 apr 2024
Hi Jonathan! We're thrilled to hear that you had a great stay and were pleasantly surprised by your room! Providing our guests with comfortable and enjoyable accommodations is our top priority, and we're delighted that we exceeded your expectations. If there's anything specific about your room or your stay that you particularly enjoyed, we'd love to hear about it. Thank you for choosing to stay with us, and we look forward to welcoming you back for another fantastic experience in the future!

10/10 Eccellente

robert

Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Kevster

Soggiorno di 1 notte ad aprile 2024

4/10 Scarso

Gordon

Viaggio di lavoro
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
He's a needs a lot of work
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 14 apr 2024
Dear Gordon, Thank you for your feedback. We apologize for any inconvenience you may have experienced during your stay. We are continuously working on improving our facilities and services. Please rest assured that your comments are taken seriously and will be considered in our ongoing efforts to enhance our guest experience. We appreciate your input and hope to have the opportunity to serve you better in the future.Sincerely,

8/10 Buono

Gabriel

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The front desk was courteous and helpful
Soggiorno di 1 notte ad aprile 2024
Risposta di CC - Guest Relations Manager, il giorno 14 apr 2024
Dear Gabriel, Thank you for sharing your positive experience with our front desk staff. We strive to provide courteous and helpful service to all our guests, and it's gratifying to know that we met your expectations. We look forward to welcoming you back on your next visit.Sincerely,

8/10 Buono

George

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Non mi è piaciuto: Servizi
Nice area to Walk you're pet
Soggiorno di 2 notti ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 10 apr 2024
Hello George, Many thanks for taking the time to share your feedback with us. We’re very happy to hear that we met your expectations. We are looking forward to welcoming you again soon!

8/10 Buono

Gary

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Little dirty around the property but ok fo the price.
Soggiorno di 1 notte ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 7 apr 2024
Hello Gary, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

10/10 Eccellente

George

Viaggio con animali domestici
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Decent price on my room
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 7 apr 2024
Hello George, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

2/10 Terribile

Terri

Non mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 7 apr 2024
Hello Terri, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
It was okay
Soggiorno di 1 notte ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 6 apr 2024
Hello Matthew, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

10/10 Eccellente

karen

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved that it is next to Arbys and Dennys. Gas ataion across the street was conveniently located. The hotel is right off Interstate 40.
Soggiorno di 1 notte ad aprile 2024
Risposta di MP - Guest Relations Manager , il giorno 6 apr 2024
Hello Karen, Thank you for taking the time to share your comment regarding our location. We hope to see you again and that you will be truly impressed with our continued improvements.

2/10 Terribile

Trisha

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello Trisha, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

8/10 Buono

George

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Affordable
Soggiorno di 3 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 27 mar 2024
Hello George, Thank you for choosing to stay with us! We appreciate you taking the time to tell us about your experience. Your feedback is very important and we value your opinion. We are pleased to know that you enjoyed your time with us!

10/10 Eccellente

George

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 1 apr 2024
Hello George, Thank you for leaving us a 5-star rating! We are happy to see from your response that you were satisfied with your stay. We look forward to the next time that we can serve you again.

6/10 Soddisfacente

Tara

Non mi è piaciuto: Condizioni e dotazioni della struttura
Homeless everywhere walking lookjng threw cars and they charged me two nights then expected me to pay again at a 11 am saying it wasnt paid for
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 24 mar 2024
Hello Tara, We're very sorry to hear that you encountered such unusual circumstances and inconveniences during your most recent experience with us, especially that we were not able to address the issues and misunderstandings right away. Thank you for bringing this matter to our attention so that we can make sure no future guest experiences the same inconvenience.

8/10 Buono

Dakota

Soggiorno di 1 notte a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 10 apr 2024
Dear Dakota, We sincerely appreciate your 4-star rating, and we're pleased that you had a positive experience during your stay. While you haven't provided specific feedback, your rating is valuable to us, and we're here to address any concerns or suggestions you may have if you decide to share them in the future. Thank you for choosing our hotel, and we look forward to hosting you again on your next visit.Sincerely,

8/10 Buono

sue

Viaggio di coppia
Non mi è piaciuto: Condizioni e dotazioni della struttura
We had no toilet paper or kleenex and one towel. The TV had no sound and the picture was purple. The office staff provided us what was missing in our room. That said, all we did was spend one night and the cost was VERY reasonable so you get what you pay for!
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello Sue, Thank you for taking the time to post a review on your experience with your stay here. We are so happy to hear that you enjoyed your time with us. Our goal is always to exceed your expectations! We hope to see you soon!

4/10 Scarso

George

Mi è piaciuto: Personale e servizio
I actually had someone coming to my room and steal a six pack of Coke off my bed and some zigzag rolling papers I left my room for half a day and came back and the stuff was missing right after I went grocery shopping so I had something to drink and someone took my stuff and I asked the front desk and nobody knows anything made me feel unsafe
Soggiorno di 2 notti a marzo 2024
Risposta di CC - Guest Relations Manager, il giorno 11 apr 2024
Dear George, We are truly sorry to hear about the unsettling experience you encountered during your stay. The security and safety of our guests are of utmost importance, and it is disconcerting to learn that your belongings were taken from your room. Please rest assured that this matter is being taken seriously. We are currently reviewing our security protocols and working closely with our staff to ensure that an incident of this nature does not happen again. Your peace of mind is important to us, and we are committed to providing a secure environment for all our guests. We hope to have another opportunity to restore your confidence in our hotel in the future.Sincerely,

10/10 Eccellente

James

Mi è piaciuto: Pulizia
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello James, Thank you for your heartwarming review about your stay with us! We are glad to know that your stay with us was wonderful with great room spaces. We are looking forward in sharing our best moments with you again!

2/10 Terribile

Henry

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
no good
Soggiorno di 7 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello Henry, We're sorry to hear about your disappointing experience with us. It’s always our intention to provide great customer service and useful, transparent advice. Please accept our sincerest apologies that we didn’t live up to your expectations on this occasion.

6/10 Soddisfacente

valerie

Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 6 apr 2024
Hello Valerie, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

4/10 Scarso

George

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 19 mar 2024
Hello George, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Sergey

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good stuff, good price.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 16 mar 2024
Hello Sergey, We’re delighted to hear about your recent experience with us. Thank you for taking the time to share your experience and we look forward to welcoming you back soon!

2/10 Terribile

Cheyenne

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di MP - Guest Relations Manager , il giorno 16 mar 2024
Hello Cheyenne, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

6/10 Soddisfacente

George

Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
They let young people stay here that party all night if you could deal with that it's a good place to stay
Soggiorno di 2 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello George, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences and that you will be truly impressed with our continued improvements.

2/10 Terribile

charles

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Charles, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

2/10 Terribile

Henry

Mi è piaciuto: Pulizia e servizi
very good
Soggiorno di 7 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 13 mar 2024
Hello Henry, Thank you for letting us know about the issues that you experienced during your recent stay at our hotel. Reviews like these give us an opportunity to address areas of improvement. Guest satisfaction is our top priority, Rest assured that your concern has been forwarded to the hotel management and will be handled accordingly.

4/10 Scarso

Rodman

Viaggio di lavoro
Mi è piaciuto: Pulizia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
The bathroom and sink was dirty and the shades from window were broken had to put a towel
Soggiorno di 5 notti a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Rodman, We understand your disappointment. It’s important to us that our customers are more than satisfied and we would like the opportunity to resolve this issue immediately. We value our customers’ opinions and would like to thank you for bringing this to our attention.

2/10 Terribile

Jennifer

Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 27 mar 2024
Hello Jennifer, We’re so sorry that your experience did not match your expectations. Please help us to improve by providing more information on your experience. Thank you.

10/10 Eccellente

Sergey

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Good place, reasonable price.
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 10 mar 2024
Hello Sergey, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.

6/10 Soddisfacente

Valerie

Mi è piaciuto: Personale e servizio
Missing some linens
Soggiorno di 1 notte a marzo 2024
Risposta di MP - Guest Relations Manager , il giorno 6 mar 2024
Hello Valerie, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

4/10 Scarso

Genee

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was literally 1 towel in the room. No toliet paper or tissue. Just an empty box. Fridge was fallig aprt
Soggiorno di 1 notte a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 2 mar 2024
Hello Genee, We’re sorry to hear of your less than satisfactory experience and hope you will accept our sincerest apologies. We are committed to providing great customer service and we would like to make things right. We value our customers’ opinions and would like to thank you for bringing this to our attention.

6/10 Soddisfacente

George

Mi è piaciuto: Personale e servizio
It a decent place to stay when the Price is responsible
Soggiorno di 3 notti a febbraio 2024
Risposta di MP - Guest Relations Manager , il giorno 28 feb 2024
Hello George, Thank you for taking the time to give your feedback. We really appreciate it. Looking forward to seeing you again. Please let us know about your future experiences.