Hotel di lusso a Kingston

“I have nothing but good things to say about this place— first, my room was spotless. Second, the staff was amazing Miss Jasett, Miss Bernice, Miss Marva… and I am sure I am missing a few but they treated me like family. The staff that helped with my bags, came to turn down my bed or simply gave me extra water… loved them all! The driver that took me to the airport - Lancelot, he is so funny- we had the best ride down the mountain. And of course, the views… who doesn’t know about the views?!...

“The property is well maintained even while being under renovation to the entrance. The staff is friendly and helpful, beginning with the security personnel upon arrival. The hostess Alexandria greets you with a smile as warm as the Jamaican noon day sun. Alexandria referred to me by name even though I had not visited in 9 months. She assisted my elderly mother to her seat and recommended a smoothie for her breakfast. Very attentive and kind.”

“I would give the Terra Nova 3 stars. The main reason for this lower rating was the state of the bathroom, the toilet had a clear seal applied right over a layer of black grime, leaving it looking absolutely dirty. For a high-end hotel, I definitely expected a much higher standard of cleanliness and attention to detail.”

“An absolute paradise—one of Jamaica's best!I absolutely loved my stay here! It is easily one of the best hotels I have ever experienced in Jamaica. The staff went above and beyond, the food was absolutely amazing, and the rooftop lounge offered breathtaking views. I am already planning my next trip back to Jamaica, and I will definitely be staying here again!”

“Enjoyed my stay here!”

“Das Hotel ist sauber und das Personal sehr hilfsbereit. Das Frühstück war gut.”

“I stayed at this property from 3/23/23 to 3/28/23 when i was on my way to rhe property i called owner to meet us whoever answered was very rude and not customer service friendly then i was given a number for house manager who saved the day Mr. Anderson was the best great customer service he immediately came to meet me i was so angry and tired but Mr. Anderson made me smile. I hope Mr. Anderson trained the other staff to be kind and a problem solver thanks for a wonderful stay Mr. Anderson and...