Hotel LGBTQIA+ a Kingston

“The room was fine. The carpet could use a good cleaning but it was not that bad. I was overly critical because the dog had accidents several places in the office area where we had to wait to register. I was comfortable in the room, but the complementary breakfast… expired breakfast bars (both of them), hard stale bread for toast, oatmeal packets that I did not touch, and a juice dispenser with no juice. Overall the room was clean and I had no problem staying there, but the rest of the experience...

“It was great! Will definitely be staying here when I return.”

“The view was beautiful, definitely made the stay extra special!”

“It's great that the place is pet-friendly. We didn't try the breakfast, but the nightly fresh-baked cookies were appreciated. We encountered bugs in the room, and we were told it was roly-poly season. The front desk offered to move us, but since we had already settled in, we chose not to bother with the move.”

“The ironing board was broken. The TV said to auto scan. I could not get it to work. I called the front desk and they said they would come up and fix it. They never did. I just streamed stuff on the computer. The water could have hotter in the couch.”

“The toilets set low to the floor”

“Staff was very unprofessional and tried to give us a different room than the one that was booked. Then tried to charge extra. Thankfully, expedia called them and took care of it.”