Thank you for your feedback. We apologize for the inconvenience caused by the hot tub and pool closure during your stay, as well as the issue with your bathroom door. Please rest assured that we are addressing these concerns to ensure a better experience for all our guests.

Thank you for your candid review and for choosing our hotel for your family's visit to the zoo. We're thrilled to hear that our location and staff met your expectations, and we appreciate your feedback on the pool and hot tub facilities. Your insights are invaluable as we continually strive to enhance our guest experience. We look forward to welcoming you back in the future.

Thank you for taking the time to share your feedback. I'm deeply sorry to hear that our pool area did not meet your expectations and apologize for any inconvenience regarding the towels. Please know we're addressing these concerns to improve. It's heartening to hear about the positive interaction with our staff, and we hope you give us another chance to provide a better experience in the future.

Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 865-687-9922.

Dear Alexander Thank you for completing the survey regarding your recent stay at our property. On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future. I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience. If I can provide any assistance, please don't hesitate to contact me directly at 865-687-9922.

I apologize for the inconvenience and lack of attention to detail during your stay. Your feedback is valued, and I assure you that we will address these issues internally to prevent recurrence. We strive to provide excellent service, and I hope you'll consider giving us another chance to exceed your expectations in the future.

Thank you for sharing your experience with us. I'm glad to hear that you enjoyed our breakfast offerings. Your feedback regarding communication during check-in is noted, and we will ensure our staff provides clear information about breakfast hours and amenities like the WiFi password in the future. We appreciate your input and hope to welcome you back soon.

On behalf of our entire team, I would like to apologize for not exceeding your expectations. Your satisfaction is important to us and we will be using the feedback you gave us to implement improvements to ensure we offer a better experience for guests in the future.

We deeply apologize for the subpar experience you encountered during your stay. Rest assured, we take your feedback seriously and will address the cleanliness issues immediately. We are committed to upholding the high standards expected of our establishment and will strive to ensure a more pleasant experience for all our guests in the future.

We sincerely apologize for the inconvenience you experienced during your stay. Ensuring our guests' comfort is our top priority, and we are taking immediate steps to address the issues you've mentioned, including thorough room inspections and increased maintenance efforts. We appreciate your feedback and hope to welcome you back for a much-improved experience in the future.

We apologize for the disappointment you experienced with our hot tub and pool facilities. Your feedback is invaluable, and we are actively addressing these issues to ensure a more enjoyable experience for all our guests. We appreciate your kind words about our staff and will continue striving to improve every aspect of our hotel.

Thank you for bringing this matter to our attention, and we sincerely apologize for the issues you encountered during your stay. Your feedback is valuable to us, and we take your concerns seriously. We are committed to addressing the odor issue and are actively working on improvements and updates to enhance the overall guest experience. We appreciate your feedback and hope to have the opportunity to welcome you back in the future to showcase the improvements we have made.