Esterni

Recensioni per Best Western Plus Knoxville Cedar Bluff

2.5 out of 5
Best Western Plus Knoxville Cedar Bluff
420 N Peters Rd, Knoxville, TN

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 524 su 1000 recensioni" "
Valutazione di 8 - Buono. 314 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 95 su 1000 recensioni" "
Valutazione di 4 - Scarso. 29 su 1000 recensioni" "
Valutazione di 2 - Terribile. 38 su 1000 recensioni" "

8,8/10

Pulizia

9,0/10

Personale e servizio

8,4/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

8/10 Buono

francesco, b

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Una piacevole notte di riposo
Siamo stati in questo hotel come tappa dopo Nashville hotel pulito colazione buona e personale gentile camera spaziosa e letto ampio forse troppo morbido ma sono gusti....

8/10 Buono

NADARAJAH

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just came for a night stay
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 20 mag 2024
Dear Guest,Thank you for choosing to stay with us! We're glad you enjoyed your brief visit and hope to have the opportunity to welcome you back for a longer stay in the future. Safe travels!Sincerely, Hotel Manager

10/10 Eccellente

Eileen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice property. Very quiet with comfortable bed.
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 17 mag 2024
Dear Guest,Thank you for your kind words! We're delighted to hear that you enjoyed your stay and found our property quiet and our beds comfortable. We hope to welcome you back soon for another relaxing experience.Sincerely, Hotel Manager

10/10 Eccellente

Matthew

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a maggio 2024
Risposta di Hotel Manager , il giorno 14 mag 2024
Dear Matthew,Thank you for the 5-star rating. We believe in providing a great combination of hospitality, comfort, convenience, amenities, and value to our guests, and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. We look forward to serving you again.Sincerely, Hotel Manager

10/10 Eccellente

Nancy

Viaggio di coppia
Hotel is very clean, front office check in was easy and lady was very pleasant and helpful. Room is clean, bed so comfortable, shampoo/conditioner/body wash is fabulous!
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager, il giorno 5 mag 2024
Dear Guest,Thank you for your perfect rating and glowing review! We're thrilled to hear that you found our hotel very clean and that you had a pleasant check-in experience with our front office staff. We're delighted that you enjoyed the cleanliness of your room, the comfortable bed, and the quality of our amenities. Your feedback means a lot to us, and we hope to welcome you back for another fantastic stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Debra, Carlsbad

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
This is a great hotel and we would stay there again. Everything was clean and well-maintained, the breakfast was wonderful. The only minor problem was water. Pressure was low and took a some time for the water to heat up. Otherwise, everything was great and we would highly recommend this hotel to anyone.
Soggiorno di 1 notte a maggio 2024
Risposta di Hotel Manager , il giorno 4 mag 2024
Dear Debra,Thank you for your glowing review! We are glad that our hotel impressed you enough that you would stay with us again and will recommend our hotel to others. It's wonderful to know that you found everything clean, and well-maintained, and enjoyed our breakfast offerings. We apologize for the inconvenience with the water pressure and temperature; we'll look into addressing this issue promptly. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Eccellente

Cindy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 30 apr 2024
Dear Cindy,Thank you for the 5-star rating. We strive for 100 % guest satisfaction, and I’m very glad you were so satisfied. We believe we should provide a great combination of comfort, convenience, amenities, and value to our guests and clearly, you agree. I hope that if your travels bring you to this area again, you will stay with us. Serving guests like you makes being in this business a true pleasure. Sincerely, Hotel Manager

10/10 Eccellente

Karen

Quick easy check-in, great communication from the hotel, very central location, and very comfortable!
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 28 apr 2024
Dear Karen,Thank you very much for the stay and the fantastic sharing. We are so encouraged to do good always for our guests. My team is really appreciative of your generous compliments about our work and service. We are glad you enjoy staying with us and we hope to see you again.Sincerely,Hotel Manager

2/10 Terribile

Jeana

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
There was an awful smell in the hotel.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 27 apr 2024
Dear Jeana ,We apologize for the unpleasant odor you encountered during your stay. Maintaining a fresh and comfortable environment for our guests is important to us, and we regret that we fell short in this regard. Your feedback is valuable, and we will address this issue with our team to ensure immediate improvements are made. We appreciate your understanding and hope to have the opportunity to provide you with a better experience in the future.Sincerely, Hotel Manager

10/10 Eccellente

Gary

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was large and clean.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 28 apr 2024
Dear Gary,Thank you so much for taking the time to share your experience with us. We're glad to hear that you found your room spacious and clean during your stay! Our goal is an excellent experience for every guest, and we are pleased you were completely satisfied. We invite you to stay with us again soon so you can experience the many positive attributes of our hotel again. Sincerely,Hotel Manager

2/10 Terribile

Bruce

From this single terrible experience with Expedia trying to reserve two standard hotel rooms for two 80 year old, disabled Vietnam combat veterans, I will never ever work with Expedia again. Having basically fouled up the reservation, they disavowed responsibility and charged me at full rate for a room I could not and did not use. I plan to write each of the four veterans magazines to which I subscribe, plus AAA and AARP, and report to them in painful detail why they should categorically avoid using Expedia when traveling. Expedia should be embarrassed at taking such advantage of the elderly. Stand by for heavy weather! Bruce Valley, Rye, NH
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 26 apr 2024
Dear Bruce,We're truly sorry to hear about your frustrating experience with the third-party booking site. It's disheartening to hear that they failed to provide adequate support and assistance, especially given the circumstances of your reservation for two disabled Vietnam combat veterans. Your feedback is incredibly valuable. We hope that by sharing your story, it will help others avoid similar challenges when booking their travel accommodations through third-party sites. We appreciate you bringing this matter to our attention, and we apologize for any inconvenience you've experienced. Sincerely, Hotel Manager

10/10 Eccellente

Brian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff is wonderful.
Soggiorno di 2 notti ad aprile 2024
Risposta di Hotel Manager , il giorno 22 apr 2024
Dear Brian,Thank you for your excellent rating! We're delighted to hear that you had a positive experience with our staff. Providing exceptional service is our top priority, and we're thrilled that our team made your stay memorable. We appreciate your feedback and hope to welcome you back again soon!Sincerely, Hotel Manager

8/10 Buono

Wally

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Friendly staff. Had problem with TVset remote, they replaced it.
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 19 apr 2024
Dear Wally,Thank you for your review and for recognizing our friendly staff. We're glad we could promptly address the issue with the TV remote for you. Your satisfaction is important to us, and we appreciate your feedback. We hope to welcome you back for an even better experience in the future!Sincerely, Hotel Manager

10/10 Eccellente

Mike

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager, il giorno 11 apr 2024
Dear Mike,Thanks for the stay and the great feedback by giving us a 5-star rating. It is really encouraging. We feel proud when we get such ratings, which motivates us to serve better. I look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

Pam

Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Staff was excellent
Soggiorno di 1 notte ad aprile 2024
Risposta di Hotel Manager , il giorno 5 apr 2024
Dear Pam,Thank you for staying at our hotel. We're thrilled to hear that you had an excellent experience with our staff! Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. We look forward to welcoming you again. Sincerely, Hotel Manager

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff is super friendly. They always are.
Soggiorno di 4 notti a marzo 2024
Risposta di Hotel Manager , il giorno 1 apr 2024
Dear David,Thank you for your kind words. We're delighted to hear that you found our staff to be super friendly during your stay. Our staff indeed put their heart completely into what they do for the guests. We are happy that they could win your trust. We will pass your lovely message on to the staff. Look forward to your next visit!Sincerely, Hotel Manager

10/10 Eccellente

Rachelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di Hotel Manager , il giorno 28 mar 2024
Dear Rachelle,Thanks for choosing our hotel for your stay and the 5 ratings you have given us based on the experience. Hope you had a wonderful experience with us. Please visit us again.Sincerely, Hotel Manager

10/10 Eccellente

Jade, McLean

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were friendly and helpful. Rooms have been freshened up.
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager , il giorno 24 mar 2024
Dear Jade,Thank you for your perfect rating and positive feedback! We're delighted to hear that you found our staff friendly and helpful and that you noticed the freshened-up rooms. Providing a welcoming and comfortable experience for our guests is our goal, and we're glad we could meet your expectations. We appreciate your support and hope to have the pleasure of welcoming you back again soon!Sincerely, Hotel Manager

10/10 Eccellente

Rodica

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The breakfast was good and the staff nice
Soggiorno di 2 notti a marzo 2024
Risposta di Hotel Manager , il giorno 22 mar 2024
Dear Rodica,Thank you for your feedback! We're delighted to hear that you enjoyed our breakfast and found our staff to be nice. We strive to provide a pleasant experience for all our guests. We look forward to welcoming you back in the future!Sincerely, Hotel Manager

10/10 Eccellente

Xiomara

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great all around!
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 18 mar 2024
Dear Xiomara,Thanks for the stay and great feedback. It is really encouraging. We feel proud when we get such reviews and motivates us to serve better. We look forward to welcoming you again.Sincerely, Hotel Manager

6/10 Soddisfacente

Mike

Viaggio di coppia
Coffee station was good. Bakery items were stale
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager , il giorno 2 mar 2024
Dear Mike,Thank you for your feedback. We're glad to hear that you enjoyed our coffee station, but we apologize for any disappointment regarding the bakery items being stale. Your feedback is important to us, and we'll address this issue to ensure a better experience for our guests. We appreciate your input and hope to have the opportunity to welcome you back for an improved stay in the future.Sincerely, Hotel Manager

6/10 Soddisfacente

Judy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I was in a room right off the lobby. One night, after 11:00 PM there was enough noise from the lobby to awaken me. I called the front desk about the noise and was told “With seven guests checking in at the same time, what do you expect?” I find that answer totally unacceptable. At that time of day the staff should have asked for those checking in to be considerate of the guests already in their rooms.
Soggiorno di 8 notti a novembre 2023
Risposta di Hotel Manager , il giorno 20 feb 2024
Dear Judy,We apologize for the inconvenience you experienced due to noise from the lobby. Your comfort is important to us, and we're sorry that our response did not meet your expectations. We will address this issue with our staff to ensure that we handle similar situations more effectively in the future. Thank you for bringing this to our attention, and we hope to have the opportunity to provide you with a more enjoyable stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Arthur

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Very clean hotel. Outstanding customer service. Had to check out well before breakfast and was given coffee and a continental breakfast grab bag for the road. Highly recommend this hotel.
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 16 feb 2024
Dear Arthur,Thank you for your positive feedback! We're delighted to hear that you found our hotel exceptionally clean and appreciated our outstanding customer service. It's great to know that our team accommodated your early checkout by providing coffee and a continental breakfast grab bag, ensuring you had a pleasant start to your day. We truly appreciate your recommendation. We hope to welcome you back for another excellent stay in the future.Sincerely, Hotel Manager

10/10 Eccellente

Mary

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good
Soggiorno di 1 notte a febbraio 2024
Risposta di Hotel Manager, il giorno 15 feb 2024
Dear Mary,Thank you for the review. It is really great to find out that you had a very good time during your stay here. Customer satisfaction is what we aim for and it is satisfying to know you were pleased with us. We look forward to seeing you again soon.Sincerely, Hotel Manager

8/10 Buono

Kenneth

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a febbraio 2024
Risposta di Hotel Manager, il giorno 12 feb 2024
Dear Kenneth,Thank you for taking your valuable time to leave a rating on your stay at our hotel. If you can think of anything to raise our guest satisfaction score from 8 to 10, please be sure to let us know. We appreciate your feedback. We look forward to seeing you again soon. Sincerely, Hotel Manager

8/10 Buono

Delores

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Rooms looked recently updated.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 1 feb 2024
Dear Delores,Thank you for noticing and appreciating our recent room updates. We're delighted that you found our refreshed rooms appealing. We hope to welcome you back for another positive experience.Sincerely, Hotel Manager

10/10 Eccellente

Gordon, Ivins

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 11 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 24 gen 2024
Dear Guest,Thanks for the stay and great feedback by giving us a 5 rating. It is really encouraging. We feel proud when we get such ratings and motivates us to serve better. Look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Eccellente

Jordan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 25 gen 2024
Dear Jordan,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 5-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

8/10 Buono

Lori

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager , il giorno 18 gen 2024
Dear Lori,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

2/10 Terribile

Shannon

Customer Service Foul
I was unable to stay because my travel provider canceled and the hotel would not reschedule nor issue a refund. I feel like I was robbed. They could have at least rescheduled as they had the availability. They didn’t have the compassion or flexibility they would have liked to receive if in the same circumstances themselves.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager, il giorno 14 gen 2024
Dear Guest,We appreciate your feedback and apologize for any inconvenience caused. We understand your concerns and will review our policies to enhance flexibility in such situations. We regret the impact on your experience and appreciate your understanding.Sincerely, Hotel Manager

10/10 Eccellente

S

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Hotel Manager, il giorno 10 gen 2024
Dear Guest,Thank you so much for your excellent rating! We're thrilled to have exceeded your expectations and provided you with a fantastic experience. Your 5 out of 5 rating means a lot to us. We hope to have the pleasure of hosting you again in the future.Sincerely, Hotel Manager

10/10 Eccellente

michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had an amazing experience. The lady at the desk was super sweet and helpful. I had a good experience. Would highly recommend.
Soggiorno di 1 notte a gennaio 2024
Risposta di Hotel Manager., il giorno 9 gen 2024
Dear michelle,Thank you for sharing your positive experience! We're delighted to hear that you had an amazing stay and found the lady at the desk to be super sweet and helpful. Your recommendation means a lot to us, and we appreciate your kind words. We look forward to welcoming you back for another wonderful stay in the futureSincerely, Hotel Manager

8/10 Buono

Evelyn

Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 31 dic 2023
Dear Guest,Thank you for sharing your feedback. We appreciate your positive rating and would love to learn more about your experience. If there are specific areas where we excelled or aspects we can improve upon, please feel free to provide additional details. We value your input and hope to have the pleasure of serving you even better in the future.Sincerely, Hotel Manager

10/10 Eccellente

Lori

Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager, il giorno 19 dic 2023
Dear Lori,Thanks for staying at our hotel and expressing your satisfaction through the review by giving us a 10-star rating. Your rating is very encouraging and motivating for our hotel and staff. We continuously make efforts to improve our hospitality and guest comfort. It is a pleasure to serve guests like you, and your rating will motivate us to improve our hospitality. I hope to see you again soon!Regards, Hotel Manager

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great hotel very clean and comfortable rooms. Breakfast in the morning was excellent. Will definitely stay here again when passing through the area.
Soggiorno di 1 notte a dicembre 2023
Risposta di Hotel Manager , il giorno 10 dic 2023
Dear Guest,Thank you for the perfect 10 out of 10 rating! We're thrilled to hear that you had a great experience at our hotel, finding clean and comfortable rooms. It's fantastic that you enjoyed the excellent breakfast, and we appreciate your intention to stay with us again when passing through the area. We look forward to providing you with another exceptional stay in the future!Sincerely, Hotel Manager

6/10 Soddisfacente

Josh

Soggiorno di 3 notti a dicembre 2023
Risposta di Hotel Manager , il giorno 10 dic 2023
Dear Josh,Thanks for your visit to our hotel. Please tell us more about your stay if we missed any marks in hospitality, looking at the rating of only 6 stars. Your feedback will be useful to us as we improve our services. We look forward to seeing you again soon!Sincerely, Hotel Manager

10/10 Eccellente

Paige

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
We didn't know what to expect from a Best Western, but we needed a night at a hotel on our way down to Nashville. We were pleasantly surprised. The staff is wonderful here, the room is very clean and quiet. We will stay at a Best Western Plus again!
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 6 dic 2023
Dear Paige,Thank you for your stay. We're thrilled to have exceeded your expectations and that you had a pleasant experience with our staff, cleanliness, and quiet rooms. Your kind words are greatly appreciated, and we look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Buono

Dan

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 20 dic 2023
Dear Dan,Thank you for taking the time out of your busy schedule to write a review about your stay at our hotel. We would like to know what we can improve to earn a 5-star review on your next stay.Sincerely, Hotel Manager

10/10 Eccellente

Rob

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 19 dic 2023
Dear Rob,Thanks for staying with us and for appreciating your stay with us by giving us a 5 out of 5 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to serving you even better and eagerly await your arrival. It is our privilege to serve guests like you.Sincerely, Hotel Manager

10/10 Eccellente

Suzanne

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice friendly staff. Lots of places to choose from to dine.!easy off on to interstate !
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 nov 2023
Dear Suzanne,Thank you for your positive feedback. It's fantastic to hear that you encountered a very friendly staff and enjoyed the dining options nearby. Also, the convenience of easy access to the interstate is definitely a plus. We take pride in providing excellent customer service, and we are pleased that we were able to make your stay more enjoyable. We hope to have the opportunity to welcome you back in the future.Sincerely, Hotel Manager

10/10 Eccellente

Renee

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect for the weekend!!
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 nov 2023
Dear Renee,Thank you for your wonderful comment. We are glad to hear you had a perfect weekend! We are privileged to serve clients like you. Compliments from guests like you motivate us further. Please do visit us again for a superior experience. Sincerely, Hotel Manager

8/10 Buono

Alla

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 28 nov 2023
Dear Guest,Thank you for posting the review. We are happy to know that your experience was good in the hotel and your good rating about our hotel. We take serving our guests very seriously and are very pleased that we met your needs so well. We look forward to welcoming you again.Sincerely, Hotel Manager

10/10 Eccellente

Gary

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay and staff
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 24 nov 2023
Dear Gary,Thank you for the positive feedback! We're glad to hear that you had a great stay and found the staff accommodating. If there's anything specific you enjoyed or if there's anything we can do to make your future stays even better, please feel free to let us know. We look forward to providing you with excellent service during your future visits.Sincerely, Hotel Manager

10/10 Eccellente

MR CHARLES

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great price, cozy and in a great location.
Soggiorno di 3 notti a novembre 2023
Risposta di Hotel Manager., il giorno 22 nov 2023
Dear MR CHARLES,Thank you for your positive feedback! We're delighted to hear that you enjoyed our great price, cozy accommodations, and excellent location. Providing a comfortable and convenient experience for our guests is our goal, and we're glad we could meet your expectations. We look forward to welcoming you back for another great experience.Sincerely, Hotel Manager

10/10 Eccellente

Hans

Soggiorno di 5 notti a novembre 2023
Risposta di Hotel Manager, il giorno 20 nov 2023
Dear Guest,Thank you for staying with us and giving us a 10 out of 10 rating. We focus on providing a great experience for every guest and on providing value to you as well. We look forward to welcoming you again.Sincerely, Hotel Manager

8/10 Buono

Micheldron

Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager, il giorno 8 dic 2023
Dear Micheldron,Thank you for taking the time to leave a rating on your stay at our hotel. If you can think of anything to bring our guest satisfaction score from 4 to 5, please be sure to let us know. We appreciate your business.Sincerely, Hotel Manager

10/10 Eccellente

David

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean room and friendly staff during all hours. I’ll be back for the great service.
Soggiorno di 3 notti a novembre 2023
Risposta di Hotel Manager, il giorno 17 nov 2023
Dear David,Thank you for your positive feedback. We're thrilled to hear you had a wonderful experience with our friendly staff and found your room clean throughout your stay. We are excited to welcome you back for another round of excellent service. Your continued support means a lot to us!Sincerely, Hotel Manager

8/10 Buono

Ellen

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great location with many dining choices. Beds very comfortable, room clean , good breakfast.
Soggiorno di 1 notte a novembre 2023
Risposta di Hotel Manager , il giorno 16 nov 2023
Dear Ellen,Thank you for your positive feedback! We're pleased to hear that you enjoyed the great location with dining options, comfortable beds, clean rooms, and a good breakfast. Your comments are appreciated, and we hope to welcome you back for another enjoyable stay in the future!Sincerely, Hotel Manager

8/10 Buono

Elizabeth

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Stayed for a UT game. Older lobby but rooms are updated. Clean and super friendly staff.
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 11 nov 2023
Dear Elizabeth,Thank you for choosing our hotel for your UT game stay. We're glad you appreciated our updated rooms and experienced cleanliness. Our team is thrilled to hear your positive comments about their friendliness. We'll continue to strive for excellence and hope to welcome you back for another comfortable stay.Sincerely, Hotel Manager

10/10 Eccellente

Kristie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff was amazing! Rooms are very clean, breakfast was great..close to restaurants, shopping, Top Golf and other thing you can think of...
Soggiorno di 2 notti a novembre 2023
Risposta di Hotel Manager, il giorno 11 nov 2023
Dear Kristie,Thank you for sharing your positive feedback. We're delighted to hear that you had an amazing experience with our staff and enjoyed the clean rooms and great breakfast. It's fantastic that our location near restaurants, shopping, and entertainment, including Top Golf, added to your overall satisfaction. We look forward to hosting you again.Sincerely, Hotel Manager