Dear Mr. Nelson,Thank you for taking the time to review us.Please accept my apologies that your overall experience did not live up to your expectations. I regret that we were unable to meet our high standards during your recent stay.Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Thipyarat PhetsringoenRoom Division Manager

Dear Mr. Derrick,Thank you for your sharing your experience with us. However, we are really disappointed to learn that you stay with us didn't live up your expectations. Please feel free to sharing the details with us to improving our service delivery or any area should be improving. Rest assured that your comments have been shared with the team and action will be taken to ensure the issues you experienced are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Sincerely yours,Thipyarat PhetsringoenThe Management Team

Dear Mr. Alen,Thank you for choosing stay with us and sharing your great experience following your stay.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Boat Lagoon Phuket Resort in the near future for another memorable experience.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Mr. Usman,Season greeting from NH Boat Lagoon Phuket Resort!Thank you for choosing us and sharing your experience with us via Expedia.com. Please accept my apologies if our service or facilities did not meet your expectations. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Kind regards,Thipyarat PhetsringoenThe Management Team

Dear Mr. Jesper,I am delighted that you had a memorable stay with us here at NH Boat Lagoon Phuket Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Ms. Janne,Season Greeting from NH Boat Lagoon Phuket Resort!First of all, thank you for your sharing your experience with us. We have noted just only you're rating, and we felt really disappointed that we not meet your expectations. Please advise if there is any recommendation to improving to better service. We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to welcome you back and improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Sincerely yours,Thipyarat PhetsringoenThe Management Team

Dear Mr. James,Season greeting from NH Boat Lagoon Phuket Resort!Thank you for taking the time to share your recent experience through our Guest Satisfaction Survey.We appreciate your feedback and are delighted to learn that you enjoyed your stay and we met your expectations. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Khun Wuttichai,Warm greeting from NH Boat Lagoon Phuket Resort!Thank you for your kindly sharing your experience with us. We are delighted to learn that you had a memorable stay and we appreciate your kind praise of our team members. I will ensure to share this feedback with them and the rest of the team to continue to inspire and motivate them to deliver exceptional customer service.Thank you again for your time. We hopefully to welcome you again in the near future.Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Mr. Jose Ramon,Thank you for choosing stay with us and sharing your experience following your stay. Please accept my apologies that your guest room did not living up to your expectations and our cleanliness, room conditions, room decoration and facilities. I regret that we did not meet our high standards during your recent stay.Preventive maintenance is a top priority at our hotel; rest assured that your comments have been shared with our concerned departments and action has been taken to ensure these issues are corrected moving forward.We are committed to providing memorable experiences with exceptional service and therefore we hope to have the opportunity to improve on your experience in the near future.Thank you again for choosing to stay with us and for your time in sharing your feedback.Best regards,Thipyarat PhetsringoenThe Management Team

Dear Captain Graeme,I am delighted that you had a memorable stay with us here at NH Boat Lagoon Phuket Resort. We are truly grateful for the wonderful feedback you provided about our hotel, your stay, and our team. However, we are really apology for mattress quality was not meet your expecation. Your comment had been shared to concerned departments to improving the area. Again, we are sadly to hear that you were not have a chance to enjoy with our bacon which is on requestedd at our Egg station. We will ensure that you will not miss it for next visit.We are committed to consistently providing a memorable experience for our guests and your feedback and appreciation is the greatest motivation and reward for myself and the team. We are delighted to have had you as our guest and look forward to welcoming you back.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Mr. Sachin,Warm greeting from nH Boat Lagoon Phuket Resort!I sincerely apologize that your stay with us got off to a bad start and we didn't met your expectations in a number of areas. This is most definitely not exemplary of a stay at NH Boat Lagoon Phuket Resort. However, regarding to your review, kindly informed you that our Health & Safety team are really concerned with the smoke detectors as it's really impacting our guest safety to ensure all the areas are coverage our guests security. Starting from the check in procedure we are clearly mentioned that our hotel is non-smoking hotel and smoking fine will be applied in case of any in-room smoking found with evidence proved. Please ensure that hotel not intending to do as your mentioned, but we are concern with health and safety.Once again, we are really apology for any inconvenience may cause you and hopefully to have an opportunity to welcome you and your friend again in the future.Sincerely yours,Thipyarat PhetsringoenThe Management Team

Dear Mr. Alan,Warm greeting from nH Boat Lagoon Phuket Resort!Thank you for taking the time to review us in Expedia.com following your recent stay with us.We were delighted that you enjoyed your stay with us and that you were particularly pleased by the hospitality and genuine service from our team. Your encouraging compliments are certainly appreciated and have been passed on to our team who were thrilled to learn about you great experience and appreciative comments.Thank you once again for your valuable feedback. The team and I are very much looking forward to welcoming your return to NH Boat Lagoon Phuket Resort in the near future for another memorable experience.It's Always A Pleasure,Thipyarat PhetsringoenThe Management Team

Dear Giselle,Thank you for taking the time to share your recent experience through Expedia.com.We appreciate your feedback and are delighted to learn that you enjoyed your stay with our reasonably priced and comfortable of the room. However, we are really apology to hear that our Breakfast does not meet your expectation. Your feedback has been shared with the team to continue to inspire and motivate them to deliver exceptional guest service.Thank you for choosing to stay with us. We look forward to an opportunity to welcome you back in the near future.Best regards,Thipyarat PhetsringoenThe Managemen Team

Dear Mr. Mohammed,Thank you very much for your recent stayed with us and sharing your pleasant stay in Expedia.com about your experience with us. We are delighted to learn that you had a memorable stay with us and enjoy with value of money, our facility and location. Your review had been shared with our team member and management team to encourage them. Thank you again for your time to review us. We look forward to welcoming you back to NH Boat Lagoon Phuket Resort in the near future. It's Always a Pleasure, Thipyarat Phetsringoen The Management Team

Dear Value GuestPlease accept our sincere apology for the disappointing experience you had during your recent stay with us. It is always disheartening to receive negative reviews, but I appreciate you taking the time to send us your feedback as we can only improve and fix issues if we are made aware of them.Please be assured that your feedback has been heard and the actions will be taken to rectify the problem you mentionWe hope you will give us another chance to serving and look forward to welcoming you back.Yours Faithfully

Dear Value GuestGreetings from NH Boat Lagoon PhuketWe would like to thank you very much for stayed with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort.We are looking forward to welcome you again in the near future.Kind Regards,

Dear Mr. David,Thank you for leaving your comment. We try very hard to make every customer’s experience enjoyable, and we really regret not being able to meet your expectations this time.We appreciate you spending the time to share your negative experience with us. This kind of feedback helps us grow and makes Boat Lagoon Resort’s team better.Best Regards,

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to pinpoint our weakness. We will work harder improve our services even better in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. Also your comment helping us a lot to improve our services even better in the future. We are planning for more English training to our staffs for better communication in the future. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. And please accept our apologies for any inconvenience during your stayed. We will work harder to fix the issue you experienced. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort and our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Sebastienne Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Thanks for staying with us. We appreciate your feedback!

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket. We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. Please accept our apologies for any inconvenience caused in this matter. We will work harder to fix the issue you experience. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket. We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s always heartwarming to hear that, you like our resort We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We will working harder to fix the issue you experience. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greetings from Boat Lagoon Resort, Phuket We would like to thank you very much for selected to stay with us and thank you for taking time to review our resort.We will bring it to our management team. It’s help us a lot to improve our services. We are looking forward to welcome you again in the near future. Kind Regards, Management Team

Dear Value Guest Greeting from Boat Lagoon Resort. We would like to thank you very much for your selected to stay with us and thank for taking time to review our resort. We are looking forward to welcome you back in the near future. Kind Regards, Management Team.

Dear Value Guest Greeting from Boat Lagoon Resort. We would like to thank you very much for your selected to stay with us with good comment. We are looking forward to welcome you back in the near future. Kind Regards, Management Team.

Dear Value Guest Greeting from Boat Lagoon Resort. We would like to thank you very much for your selected to stay with us with good comment. We are looking forward to welcome you back in the near future. Kind Regards, Management Team.

Dear Value Guests Greeting from Boat Lagoon Resort Phuket, Thailand. We would like to express our sincere thanks for selected to stay with us with good comment. It's always heartwarming to hear that. We are looking forward to welcoming you again in the near future. Kind Regards, Resort Management Team

Dear Value Guests Greeting from Boat Lagoon Resort Phuket, Thailand. We would like to express our sincere thanks for selected to stay with us with good comment. It's always heartwarming to hear that. We are looking forward to welcoming you again in the near future. Kind Regards, Resort Management Team

Dear Value Guest Greeting from Boat Lagoon Resort Phuket, Thailand On behalf of the resort please accept our sincere apologies for unacceptable service provide to you in our resort. We will have to investigate with the Staff who was on duty in that night as to find out that, why this case was happened. Thank you for bring this matter to our attention as it is the way that we can pinpoint a problem in order to avoid from this situation. Again, we sincerely apologize for any inconvenience caused in this matter. Kind Regards, Resort Management Team.

Thank You For Choosing Us.

Greeting from Boat Lagoon Resort Phuket, Thailand On behalf of the resort please accept our sincere apologies for unacceptable service provide to you in our resort. we sincerely apologize for any inconvenience caused in this matter.