Ingresso della struttura

Recensioni per Metropole

3 out of 5
Metropole
174 Sarat Bose Road, Kolkata, West Bengal

Recensioni

7,2

Buono

Valutazione di 10 - Eccellente. 6 su 27 recensioni" "
Valutazione di 8 - Buono. 11 su 27 recensioni" "
Valutazione di 6 - Soddisfacente. 3 su 27 recensioni" "
Valutazione di 4 - Scarso. 5 su 27 recensioni" "
Valutazione di 2 - Terribile. 2 su 27 recensioni" "

7,2/10

Pulizia

7,0/10

Personale e servizio

6,8/10

Servizi

6,6/10

Condizioni e dotazioni della struttura

Recensioni

8/10 Buono

John

Soggiorno di 1 notte a gennaio 2023

8/10 Buono

Sajid

Soggiorno di 2 notti a dicembre 2022

10/10 Eccellente

Kushal

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Pretty good
Decent stay. Breakfast is not great but will do. You have to walk outside to get to the breakfast area so dont go out in your slippers, especially if its been raining. (when it rains, water collects in the outside area) Walls are on the thin side, so if you're a light sleeper, make sure you have ear plugs. Overall, its good enough given the price.
Soggiorno di 1 notte a novembre 2019

8/10 Buono

zoe, Tokyo

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
There was no airport pick up service.
Soggiorno di 2 notti a ottobre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
good and value for money. staffs are nice. lifts and floor lobby could be better
Soggiorno di 3 notti a ottobre 2019

4/10 Scarso

masum

Soggiorno di 1 notte a settembre 2019

8/10 Buono

Viaggiatore verificato

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The friendly staff, easy check in and guest service
Soggiorno di 1 notte a giugno 2019
Risposta di General Manager., il giorno 29 giu 2019
Hi, Greetings from Hotel Metropole, Thank you for booking with us and giving us the opportunity to host you. We really appreciate your honest review and wish to serve you at your next stay in the city. Have a nice day!!!!! Warm Regards, Team Metropole.

10/10 Eccellente

Ambar

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Business trip to Kolkata
Nice hotel and good food. The staff is very helpful and friendly.
Soggiorno di 3 notti a maggio 2019
Risposta di Jay Madhyan, il giorno 14 giu 2019
Hi, Greetings from Hotel Metropole!!!! Thank you for booking with us and giving us the opportunity to host you. We are thrilled to receive your review and would like to host you at your next stay. Have a great day!!!! Warm Regards, Team Metropole.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The service was bit slow otherwise the stay was pleasant
Soggiorno di 1 notte a maggio 2019
Risposta di Jay Madhyan., il giorno 28 mag 2019
Hi, Greetings from Hotel Metropole!!!! Thank you for choosing us and giving us the opportunity to serve you. We really appreciate your honest review and would like to take this as a concern for improvement. We would like to apologize for the inconvenience caused and promise to take action on the same. We are extremely sorry that you were unhappy with the services but will make sure it never happens in the future. Have a great day!!!! Warm Regards, Team Metropole.

10/10 Eccellente

Rishi

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a maggio 2019
Risposta di Jay Madhyan., il giorno 8 mag 2019
Hi Rishi, Greetings from Hotel Metropole!!!!! Thank you for choosing us and giving us the opportunity to serve you. We really appreciate your honest review and wish to serve you in the future. Have a great day!!!! Warm Regards, Team Metropole.

6/10 Soddisfacente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia
clean and comfortable, although there was some damp on the walls.
Soggiorno di 1 notte a marzo 2019
Risposta di Jay Madhyan, il giorno 29 mar 2019
Hi, Greetings from Hotel Metropole!!!! Thank you for booking with us and giving us the opportunity to serve you. We really appreciate your honest review and are in the process of rectifying the inconvenience observed and intimated to us. However the maintenance work is in the process and will be completed by 29th of March'19 and any damp will not be seen from the above date. We hope to serve you even better at your next stay. Have a great day!!!! Warm Regards Team Metropole.

8/10 Buono

Viaggiatore verificato

Soggiorno di 3 notti a dicembre 2018

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a settembre 2018

6/10 Soddisfacente

Viaggiatore verificato

Decent hotel at a good location, have stayed quite a few times and not disappointed
Soggiorno di 2 notti a marzo 2018

10/10 Eccellente

Pitchaya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
ประทับใจมาก
ดีมาก ห้องดี สะอาด บริการดีตั้งแต่รีเซปชั่นจนถึงคนเปิดประตู ประทับใจมาก

8/10 Buono

Rumana, Singapore

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good location for stay.
Overall environment, stuff, food are good. Also it is easy to get transport from the door of hotel. You may taste best sweets & street foods of Kolkata in front of the hotel. Hospital , Cinema hall and pharmacy within a walking distance. You can also shop around at nearby place Gariahat for fantastic collections dresses.
Soggiorno di 4 notti a febbraio 2018

8/10 Buono

Venkatesha, Mumbai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nice hotel at decent locality
Nice comfortable stay. Staff are very helpful and take nice care of guests
Soggiorno di 4 notti a gennaio 2018
Risposta di Manager, il giorno 2 feb 2018
Dear Sir, Thank you for your review. We sincerely appreciate the same and look forward to your next visit.

4/10 Scarso

Sahil, Pune

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Decent room with a very untidy bathroom.
Bedroom area was decent but the Bathrooms were really untidy. There was only 1 small light source in the bathroom and could hardly get any light in the shower area. The toilet flush would suddenly start anytime of the day and go on for 15mins. I asked the hotel staff to look into it bt they were least bothered and had a reply saying "This keeps happening!".

2/10 Terribile

Vinita, S. Toronto.

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Zero value for money
Felt ripped off by the price . Front desk staff is good. Rooms are dirty and so are the bathrooms. A/c makes too much noise. Every thing is old and outdated and dirty. Would never go back. Stay in a lodge for less than half the price and that way you know you have no facilities.

10/10 Eccellente

Hishal, South Africa

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A good hotel with good service
great Service by vishal and Firdaos Not so far from Eden Gardens. very friendly service. security gaurd Franklyn helpful. Food was great and very tasty. If you coming to the hotel from the airport, use a Uber or a olataxi.

4/10 Scarso

Santosh, Mumbai

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
worst hotel
I stayed this hotel 3 years back and everything was perfect, the hotel is not maintained at all,It lags basic amenities,During breakfast the staff doesnt even know how to prepare a good tea, Wifi is not free, they charged me but I am yet to receive bill for the same, apart from location this hotel is not worth of money we spend...

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
A hotel not worth the price
The hotel room served the purpose of a place to stay. Breakfast was below acceptable standard. Internet wifi was not included in the price.Staff was good, but overall not a place I could recommend to stay at.

4/10 Scarso

Viaggiatore verificato

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Overpriced, refurbishment needed immediately
The only positive about the hotel is the staff. They were helpful and with a positive attitude. Unfortunately, the rest was the opposite experience. First of all the hotel is a ruin...windows are dirty, the space behind the kind-of-mirror in the bathroom was filthy with someone's hair, the trash bin wasn't empty on my arrival, after flushing the water in the toilet it was constantl running for about 10 min (every time) and although I have informed the front desk immidiately no one ever came to have a look at it. Considering the amount I've paid I was expecting a decent mid-range hotel. I was very disappointed with the choice and I wouldn't recommend this hotel.

2/10 Terribile

Raha Hussain

Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera

8/10 Buono

K.w., HongKong

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Comfy beds, nice staffs, good location.
Location of the hotel is good. Nearby markets and cafés. Staffs are very nice and helpful. Room is not big, but very neat and tidy, a.c. Works very well and it is very important for super hot Calcutta. Hotel breakfast is complimentary but it tastes awful. Overall is good and valued for money. Good choice for stays

6/10 Soddisfacente

Preyas

Mi è piaciuto: Pulizia e comfort della camera
Nice hotel in the south of Kolkata
It was a good and comfortable experience. The breakfast spread could be slightly more. Food was good and staff was very helpful
Risposta di Metropole Hotel, il giorno 24 lug 2015
Dear Guest, Apologies for the late response. We are extremely grateful for your feedback and would hope you visit us again in the near future. Once again, thanks a lot for your response its an excellent boost to our team. Metropole Team

8/10 Buono

S & A, Scottish in Mumbai

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Good mid-range hotel on Sarat Bose Road
This is my second visit to the Metropole. We first chose it because it was close to friends we were visiting but returned because it offered excellent value for money and above average accommodation. Rooms are nicely furnished and have fridges, kettles and in room safes. Bathrooms are spacious enough and have a good supply of hot water at a decent pressure. The restaurant offers a good range of food and we enjoyed all the meals we ate there.
Risposta di Metropole Hotel, il giorno 25 lug 2015
Dear Guest, Apologies for the late response. We are extremely grateful for your feedback and would hope you visit us again in the near future. Once again, thanks a lot for your response its an excellent boost to our team. Metropole Team