Hotel LGBTQIA+ a Kookas

“Room very humid and with unpleasant smell. Shampoo and soap not replaced during the cleaning. We were charged 450 rupees for a bottle of water despite the waiter told us that our rate included soft drinks and water. Definitely not a 5 stars hotel, very disappointing. ”

“Out of the city, infested with pegions, rooms are dated with old keys, floors squeak, NO HOT WATER! Maintenance told me that you have to keep the water running for 5-6 minutes before hot water will finally arrive. And I was being charged an arm and a leg for staying here! On the plus side, the pool and garden are quite beautiful and the place looks like an old palace from the outside.”

“Good”

“I stayed at this lovely hotel in late March 2026 for two days as a single female traveler and I felt safe, secure, happy, I rested very well. This hotel is walking distance to everything I wanted to see, and they make some yummy samosas for breakfast! Thanks for the memories Heart of the City by Rashmi! <3 ”

“Accueil chaleureux et personnel aux petits soins. Très belle chambre calme.. dîner et petit déjeuner extraordinaire pour le choix et la qualité. ”

“Absolutely unacceptable and deeply disappointing experience. This hotel is currently undergoing renovation, yet there is no transparency or effort to manage guest expectations. The temporary arrangements on the first floor are chaotic and severely compromise the quality of stay. The staff across the property is shockingly rude, unprofessional, and completely lacks basic customer service skills. At breakfast, the situation was nothing short of a mess — no proper greeting, no coordination, and...

“Hotel moderno e funzionale. Molto confort nelle camere. Zona non particolarmente interessante”