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Recensioni per Coral Lagoon Fiji Resort

2.5 out of 5
Coral Lagoon Fiji Resort
Sigatoka, Korolevu

Recensioni

4,0
Valutazione di 10 - Eccellente. 0 su 17 recensioni" "
Valutazione di 8 - Buono. 2 su 17 recensioni" "
Valutazione di 6 - Soddisfacente. 4 su 17 recensioni" "
Valutazione di 4 - Scarso. 3 su 17 recensioni" "
Valutazione di 2 - Terribile. 8 su 17 recensioni" "

5,0/10

Pulizia

5,8/10

Personale e servizio

2,0/10

Servizi

3,6/10

Condizioni e dotazioni della struttura

Recensioni

2/10 Terribile

Viaggiatore verificato

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This property was scary to say the least. There was a padlock on the OUTSIDE of the door. When we arrived, there was no reception area, just a woman who ran out of another house and started yelling at us asking what we wanted. When we told her we had booked, she yelled go to room 7. Not knowing where that was I started walking around. This is when I found the bar/restaurant with writing all over the walls in red paint. Our room was not ready so were asked to wait in a different room for 10 minutes, that was gross! Used q-tips on the table should tell you everything you need to know. After 30 minutes I found the woman just walking around and I told her I wasn't going to have this kind of treatment. Then when we finally went to our room a second woman said, if you don't want to stay here that is fine, just let me know and we won't charge you. Clearly we did not want to stay there, we did not feel safe. When I told the second woman we decided not to stay she said, Thank God. After a phone call to Orbitz and 4 days later, we finally got our money back.
Soggiorno di 1 notte ad agosto 2019

2/10 Terribile

Alan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
TERRIBLE
Terrible! It was awful and the pictures are clearly old. The pool was green and not useable. There was no restaurant like listed. I wanted to cancel my booking when I got there because they lied about amenities. Then the only employee there started less than 1 week ago and told me that the manager wasn’t there, and couldn’t be contacted. I told Hotels.com who tried calling the hotel 3 times on a Friday afternoon and no answer! So I ended up paying for a night here which I did not stay!
Soggiorno di 1 notte ad agosto 2019

4/10 Scarso

Ian

Mi è piaciuto: Pulizia e personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
If you only want a nightclub come here
Once upon a time, probably when the photos were taken, this was a great place. It is no longer. It primarily functions as a nightclub 7 nights a week, 3 nights with music until around 3 and 4 nights with music around 6.00 am. It does not look as though any maintenance has been done in 20 years. The air con units are falling off the walls and any fitting which can be smashed by drunks has been. It looks as though the doors to the chapel have been torn off. Broken beer bottle glass is everywhere on the beach and embedded between rocks. The 6 rooms by the nightclub can’t be rented out for obvious reasons so that only leaves 2 others. I swapped rooms as the air con unit was leaking profusely down the wall and onto the floor. The second room’s circuit breaker for the sockets had tripped and could not be reset as nothing was plugged in so I was hooked up with power via 4 extension cords from my previous room. There is no restaurant and breakfast was a loaf of bread, lettuce and spam. The list goes on and on. I only stayed the 3 nights as I had prepaid. Having said all this the 2 locals who worked there were very helpful.
Soggiorno di 3 notti ad agosto 2019

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 7 notti a dicembre 2018

2/10 Terribile

Jai, Fiji

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Didnt like the property. It was vert untidy and disturbing
Soggiorno di 1 notte a luglio 2018
Risposta di Management, il giorno 27 lug 2018
Bula Jai, Thanks for your feedback. We are surprise to see that we did not have any traveler under your name. Please note that we value our guests comments and for any false comments as such, this is something we will need to proceed further on. Thanks you.

2/10 Terribile

Viaggiatore verificato

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Awful
This hotel is absolutely disgusting! Dirty dirty dirty! The pool is more like a mud pit and there is broken glass everywhere. Also they have a night club that goes until 5 in the morning and they have the music is so loud you cant even sleep. Found ourself on the road hitch hiking in the middle of the night through the jungle roads of Fiji. This place is not safe or clean at all! Was so disappointed in our stay.
Soggiorno di 1 notte a maggio 2018
Risposta di Management, il giorno 17 lug 2018
Bula, We would like to apologize if we have fell short of your expectations whilst on holiday with us at the resort. We would like to apologize with regards to the pool, and broken bottles as broken bottles are mainly from local that use the beach which is public access. The Director and Management will look into these teething issues and will iron it out and thank you once again for your constructive issues. We hope to see you again in the future. Vinaka, Management

6/10 Soddisfacente

Zoltan

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
One of the best place to snorkel without a boat
This place is the oldest resort, the corals front of the place is the nicest I saw , deeper water than in most places. Garden was well maintained, our room was spaces, but clean, good bed, good WIFI, good breakfast, good parking. They were in a process of cleaning up the pool, there is a disco on the premises, if you need good sleep this may affect it if your room is close to it. Our unit was in a separate bldg, but night time the noise travels far. Kaori san the manager was was nice, place under new ownership, planning many improvements.
Soggiorno di 3 notti a dicembre 2017

2/10 Terribile

Marion, France

Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
I really wouldn't call this a "hotel"
I will try to make it short: Negatives: -this is more a night club than a hotel -manager barely speaks English -we booked 2ppl in a dorm for 67dollars and got no choice but to take a room for 100dollars (even though we saw no other guests, and we could book it online) -worst check-in process EVER! In a nutshell, the manager lady looked like she wanted us gone. When we arrived, the employee told us we should book online and after doing so, the manager showed up stating that it's not possible to stay if we booked online for the same day (even after I showed her all possible proofs the money had been taken from my account) It took us quite a while to solve the situation and felt like we where takling to a wall. - place for breakfast (nightclub) flooded all the time -1 hour wait for breakfast: with a "nice" toast that clearly fell on a disgusting floor and got placed back on the plate - Kula Eco Park is not 4.7km away but 22km! -Noise at night from the club. We are OK with the music but screaming druken people all night long is just not bearable. -After looking for my daily medication, I realized they just thew it in the bin .Those are pills I NEED to take and no "hotel" staff should touch them, let alone throw them away. Positives: - staff was friendly with us - shower has hot water - the manager drove us to Kula Eco Park - the security guy is very nice and I felt better knowing he was there This can be an OK place to party but definitely not a nice hotel.
Soggiorno di 1 notte a settembre 2017
Risposta di Tevita - Management, il giorno 7 nov 2017
Bula Marion, Thank you for your constructive comments and we sincerely apologize if we may fall short of your expectation whilst on holiday at the resort We also like to apologize for the misunderstanding with regards to the payment of the rooms as it was a communication error between within the staff. We have also noted that you did complain about the breakfast which we do not provide to Dorm guests due to the special price booked. We only give breakfast to Superior Room and Villa bookings. We apologize for the misunderstanding about your medicine. Please note that the we also upgrade you to the villa for free including the the drop off to the Eco Cafe which was also free. We didnt even charge for the upgrade to the Villa and drop off to Eco Cafe. Thank you for our recommending our staff and your recommendation of the hotel as a party hotel. We have gone through your complain and we will try our best to iron out all issues and hope to see you again in the future. Vinaka, Management

8/10 Buono

Anne, Suva

Mi è piaciuto: Personale e servizio
Nice outlook and peaceful
The hotel is quite run down but for the price on Wotif I thought it was excellent value for the amenities. Staff were very attentive. Outlook and sunsets lovely. I liked the village horses wandering around, but they did leave the odd bit of poo, which some people might find a challenge. Very roomy with clean sheets and towels.

6/10 Soddisfacente

Matt, Sydney, Aust.

Mi è piaciuto: Pulizia e comfort della camera
Nice place to sleep, close to the beach and cheap.
We just used the place for sleeping, as they only serve a supposedly continental breakfast, but I rather eat some where else. If you like a bit of noise than its for you, because Thursday to Saturday is Disco till early morning, and the villagers also attend.

4/10 Scarso

Kevin, Auckland, NZ

Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
Fell well short of expectations
I certainly would not call this a 'resort' and I would rate it at the same or lower standard of accommodation than a NZ backpackers or camping ground. The unit I stayed in was below average by international standards, as was the one breakfast I had there. It was simply cheap accommodation and anyone staying there should not expect a resort like experience. At best, expect a reasonable bed with a functioning toilet and shower, nothing more. At least the six Geckos in my room were entertaining
Risposta di Management, il giorno 16 feb 2017
Bula, We would like to thank you for your comments following your recent stay with us. We would also like to apologize if we did not meet your expectations. The management are currently reviewing your comments and rectifying it for future travelers. We hope to see you again soon. Vinaka, Management

6/10 Soddisfacente

Abdul

Mi è piaciuto: Pulizia

4/10 Scarso

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Lovely location, great staff, dreadful maintenance
Broken glass and bottles on beach, cold breakfasts, noisy discos, no shade for cars. Dreadful maintenance, great staff, rooms cleaned very well
Risposta di Management, il giorno 16 feb 2017
Bula, We thank you for your comments following your recent stay with us. We know that we have fell short in few areas which you have identified and these we do apologies. We doing all possible to rectify issues for future travelers. Vinaka, Management

6/10 Soddisfacente

Tino, Fiji

Mi è piaciuto: Pulizia e comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
A hotel with a lot of potential
We had enjoyable stay with Coral Lagoon Fiji Resort, however mentenace and proper management will surely make this hotel a better holiday distination.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Non mi è piaciuto: Condizioni e dotazioni della struttura
strange a bit but very beautiful place.
We were disappointed when we arrived at first. But we became to love this place and these people. staffs were very kind and friendly. And the owner was very careful. the main building looked old and very basic. But our room looked quite new and clean. And the best thing was the beach. it was the heaven for snorkeling. I really recommend this hotel if you want stay good place with small money.
Risposta di Management, il giorno 3 ott 2015
Bula, Thank you for your lovely review following your recent stay with us. Our apologies if we did not live up to your expectations upon arrival. We were glad that you liked the service and the layout of the resort. We hope to see you again soon. Vinaka, Management

2/10 Terribile

krishneel, melbourne australia

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Nothing like what you see in the picture
place is run down, leaky toilets, old dirty bath tub with old shower and shower handles, Can't really swim in the Ocean front very rocky, Food is terrible, after dark the place is crowded by locals because of the pub.not very safe to bring a family or a car.( one of the locals tried opening my car door) Old tiny tv with barely working DVD player is all u get for entertainment.power outage 3 times in the middle of the night.Overall experience very bad
Risposta di Management, il giorno 20 lug 2015
Bula, Thank you for your review following your recent stay with us. We would like to apologise if we did not live up to your expectations upon arrival and during your stay. We have refurbish part of the resort and you can view our latest reviews with many guests are enjoying their stay. We hope to see you again. Vinaka, Managemtn