Castelli a Koy-Tash

“Overall a great stay. The restaurant had great food. The pool was amazing. The kids playroom was fantastic for my daughter. Rooms were nice with a nice view from the balcony. My only complaint is they couldn’t find my reservation. I waited maybe 10 minutes in the lobby. Make sure you show them the booking number on the document they message you on Expedia. Without that they might not find it.”

“The hotel was absolutely beautiful and kept incredibly clean throughout our stay. Those hot springs were truly to die for and provided the perfect way to unwind. We were also blown away by how great the breakfast options were. It felt like a little slice of heaven tucked away from the busy world. Everything about the experience made for such a relaxing and memorable getaway.”

“親切なスタッフ、清潔な部屋（冷蔵庫、ポット、水とお茶、歯ブラシやスリッパもあり）、エレベーターもありますし、7:30からの朝食も美味しかったです！”

“Everything was really good, especially the spa, but except for the breakfast buffet the restaurant had mediocre food and even worse service. I therefore would highly recommend staying at the Garden Hotel and Spa, but eating your lunch/dinner elsewhere. There are no restaurants within walking distance, but may really good ones 15-25 minutes away by taxi.”

“Everything is perfect!”

“Banyo lif koymak lazım. Süt kreması.”

“The people at Alto are incredible! They were so helpful in organising everything and went above and beyond in making me feel settled. And of course the property is beautiful too”

“Auf einer längeren Reise unser schlechtestes Hotel! Es sind absolut nur Low-budget-Zimmer zum überteuerten Preis! Billigste Einrichtung, man liegt direkt auf einer alten Matratze mit dünnem Laken, keine Hygieneschoner oder ähnliches. Es gibt auch kein Lattenrost und im Bad findet man schwarzen Schimmel! Keine Klimaanlage, kein Kühlschrank! Unsere Bitte eine kleine Box mit verderblichen Lebensmitteln in einen Kühlschrank des Restaurants zu legen, wurde auch abgelehnt. Von Service ist man hier...

“This is not a complaint about the hotel but about Hotels.com. I would highly recommend the hotel. The location is good, the room is clean and comfortable and the staff are great. But Hotels.com should have signalled that the hotel was under renovation with some services not available and the restaurant with limited opening hours.”