Giardino

Recensioni per Amber Design Residence

4 out of 5
Amber Design Residence
ul. Sw. Marka 35, Kraków

Recensioni

9,6

Eccezionale

Valutazione di 10 - Eccellente. 719 su 857 recensioni" "
Valutazione di 8 - Buono. 115 su 857 recensioni" "
Valutazione di 6 - Soddisfacente. 14 su 857 recensioni" "
Valutazione di 4 - Scarso. 6 su 857 recensioni" "
Valutazione di 2 - Terribile. 3 su 857 recensioni" "

9,8/10

Pulizia

9,8/10

Personale e servizio

9,2/10

Servizi

9,8/10

Condizioni e dotazioni della struttura

9,4/10

Ecosostenibilità

Recensioni

10/10 Eccellente

John Paul

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Tutto perfetto con un solo difetto : gli asciugamani sono piccoli e di scarsa qualità. Per un hotel di questo livello varrebbe la pena investire in asciugamani di spugna grandi e di qualità
Soggiorno di 2 notti a ottobre 2023
Risposta di Kinga Kawucha, il giorno 21 ott 2023
Dear John Paul,Thank you so much for this amazing rating which warms our hearts. It is a great pleasure to read that you had such an enjoyable stay. And thank you for the advice regarding towels, we will use your feedback to evaluate changes and make improvements. See you next time! Amber Design Residence

10/10 Eccellente

ELISA

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Buona posizione, camera accogliente e pulita, personale gentilissimo. Peccato non avere la colazione nella stessa struttura.
Risposta di Dominika Majcher, il giorno 30 mag 2023
Dear Elisa,Many thanks for leaving such a great review after a stay at our hotel. We feel very much appreciated.We would definitely love to welcome you back one day!Many regards

10/10 Eccellente

Amedeo

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Hotel nuovissimo in pieno centro storico, davvero comodo sia alle attrazioni turistiche che ai mezzi e ai ristoranti. Le camere sono spaziose, luminose e molto confortevoli. Eccellete pulizia in tutta la struttura. Personale sempre disponibile e molto professionale.
Risposta di Kinga Kawucha, il giorno 2 mag 2023
Dear Amedeo,Thank you for taking the time to share your positive experience at our brand-new hotel. We are glad to hear that you found our location to be convenient and our rooms are spacious, bright and comfortable. Our housekeeping team takes great pride in their work, and we are happy to hear that their efforts have met your expectations. Our staff always strives to provide the best possible service to our guests, and we are delighted that you found them to be professional and always available. Thank you for choosing to stay with us and we hope to have the pleasure of welcoming you back in the future. Kindest regards,

10/10 Eccellente

Carlo

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Beautiful and elegant hotel
Beautiful and elegant hotel, in the centre of old town, in excellent position. Very clean room and all structure. Young and very kind employees. Useful and cheaper car service from/to airport. Breakfast good in an elegant restaurant, but unconfortable because 200 mt out of the hotel, with little choice and without buffet; they are so stingy with any other request; that's maybe the only thing negative. Tv didn't work, some a little more attention for small details. We were satisfied and hope to come back soon
Soggiorno di 4 notti ad agosto 2022
Risposta di Amber Design Residence Team, il giorno 11 ago 2022
Dear Carlo, We would like to thank you for leaving us your feedback on your recent stay with us. The whole staff of Amber Design Residence feels highly appreciated by these kind words of yours! Please know that your compliments about the staff are what we are all about here at the hotel. We love our job and we take care of our guests with a real passion for their interests and needs. As for the small inconveniences you have mentioned, only when alarmed about the remote control not working, our one and only Tomasz reacted immediately by providing new batteries to the appliance as well as resetting the TV situated in your room. To sum up, we are very much delighted you had an enjoyable experience and totally look forward to welcoming you back on a future visit. Kindest regards

8/10 Buono

Evgeny

Mi è piaciuto: Pulizia, personale e servizio, servizi
La struttura e' curata dentro ed e' molto accogliente, fatta a modo americano come servizi .L'unica contraddizione della camera che avendo angolo cucina con bollitore, lavabo e addirittura pentole e padelle non aveva nessun piano cottura.Le pulizie non sono molto attenti , il personale giovane e gentile na non sembra professionale nel fare il lavoro ricettivo che prevede anche il poter dare le info a 360 gradi sulla citta',al check-in avevo chiesto la fattura per societa' estera, la ragazza non e' riuscita a farla dicendo che giorno dopo sarebbe stato tutto pronto , il giorno dopo c'era un'altra persona per niente al corrente del problema quindi ripartiti da zero , anche per il banale problema della cassaforte che era chiusa ci voleva un giorno per apprendere la combinazione per poterla aprire.
Soggiorno di 3 notti a maggio 2022
Risposta di Amber Design Residence Team, il giorno 18 giu 2022
Dear Evgeny I apologize as I am unable to respond in your language. Thank you for taking the time to leave us your feedback. We are happy to hear that you appreciate our indoors decor. Our staff is grateful for your opinion and noticing their knowledge and the information or any recommendation provided. We apologize for the invoice being delivered a little bit clumsy, as there must have been a small misunderstanding between our receptionists, which consists of two freshmen. So, please, do understand their mistakes, and also, thank you for pointing them out. Our Guests' feedback is most important so that we can improve our skills and deliver the best service we can. It was a pleasure to meet you and we would love to be your host in the future. Many regards

10/10 Eccellente

Davide

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Struttura perfetta
Ottimo soggiorno
Soggiorno di 2 notti a novembre 2021
Risposta di Amber Design Residence Team, il giorno 5 dic 2021
Dear Davide, Grazzie mille! Ci auguriamo di vedervi di nuovo e non vediamo l'ora del vostro prossimo soggiorno con noi.

10/10 Eccellente

NIKOLINA

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
La posizione tranquilla e molto comoda, arredo di buon gusto, pulizia ottima.
Soggiorno di 4 notti a ottobre 2021
Risposta di Sylwia Liszka, il giorno 21 nov 2021
Dear Nikolina, Thank you very much for your kind comments, great to read you enjoyed your stay with us :) Our Residence, as you mentioned, is conveniently located in a quiet area and close to many attractions - you could not ask for a better base for exploring the many wonderful attractions Krakow has to offer! We can also all agree that our rooms have the highest quality, beginning with modern design, through comfortable and clean rooms - the housekeeping staff is the unsung heroes of the hotel. :) We sincerely hope we will see you again and look forward to your next stay with us! With kind regards, Amber Design Residence Team

10/10 Eccellente

Emanuele

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottimo
Hotel ben tenuto e pulito con tutti i comfort. Letto molto comodo e doccia grande in cristallo. Purtroppo non abbiamo avuto tempo per usufruire della sauna
Soggiorno di 1 notte ad agosto 2021

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Ottimo in tutto, veramente eccezionale dallo staff, alla posizione centrale dalla pulizia alle camere in se
Soggiorno di 4 notti ad agosto 2020
Risposta di Amber Design Residence team, il giorno 26 ago 2020
Dear Guest, Thank you for staying with us and leaving us your feedback. We sincerely hope we will see you again and look forward to your next stay with us.

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti ad agosto 2020
Risposta di Paulina Kubiak, Manager, il giorno 13 ago 2020
Dear Guest, Thank you so much for giving us this five star feedback of your recent experience with us. We really hope to see you at our hotel in the near future.

10/10 Eccellente

Claudio, Milano

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personale top camera completa di ogni necessità. Pulizia super
Soggiorno di 3 notti a gennaio 2020
Risposta di Amber Design Residence team, il giorno 5 feb 2020
Dear Claudio, Thank you for your review! We treat each of our guest with highest attention and can follow their individual needs. We are very grateful for your feedback which helps us to continually improve, and thank you once again for sharing your experience. Best regards

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura nuova,arredata con gusto,reception accogliente e disponibile,a pochi passi dal centro,oserei dire perfetta,assolutamente da ritornarci,merita una menzione particolare la buonissima colazione
Soggiorno di 3 notti a ottobre 2019
Risposta di Paulina Kubiak, Manager, il giorno 21 nov 2019
Dear Guest, Thank you very much for all your lovely words regarding your recent stay with us. We are thrilled to read that you enjoyed our services and facilities. It is brilliant to read that you particularly enjoyed our breakfast. Indeed there is a great selection on the buffet, a great way to start your day! It really means a lot to us to have you mention that we perfectly achieve this. I will certainly share this feedback with other team members. We really appreciate your opinion. We are full of joy that we could have dealt with your expectations.

10/10 Eccellente

Vittoria

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura molto pulita ed elegante, personale gentile e attento, c’è molta attenzione al cliente e alle sue esigenze
Soggiorno di 3 notti ad aprile 2019
Risposta di Paulina Kubiak, Manager, il giorno 21 nov 2019
Dear Vittoria, Thank you very much for taking the time to leave such a lovely review of your stay with us. I have passed on your lovely comments to the entire team who were delighted to know that you enjoyed their service. We treat each of our Guest with highest attention so we can follow their individual needs. We certainly wish to welcome you back in the near future.

8/10 Buono

Viaggiatore verificato

Soggiorno di 5 notti ad agosto 2019
Risposta di Paulina Kubiak, Manager, il giorno 26 ago 2019
Dear Guest, Thank you for staying with us and leavingus your feedback. We sincerely hope we will see you again and look forward to your next stay with us.

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
positivo: il prezzo e gentilezza/ sorrisi negativo: la reception troppo piccola
Soggiorno di 7 notti a luglio 2019
Risposta di Paulina Kubiak, il giorno 19 lug 2019
Dear Guest, It is great to know that you enjoyed your stay with us. Thank you very much for your comment about the staff - especially about the kindness and smiles. We take great pride in making sure that every Guest is satisfied with the choice of hotel. We can only wish that you will think of us for your next trip to Krakow and wish you all the best until then. Thank you again, for all your kind words and positive feedback. Warm regards, Paulina Kubiak

10/10 Eccellente

Claudio

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima sistemazione
Ottima sistemazione. Stanza pulitissima e silenziosa, servizi eccellenti; direttamente nel centro storico, ma in zona tranquilla; personale gentile, cordiale e disponibile.
Soggiorno di 4 notti a giugno 2019

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hotel vicino al centro, recentemente ristrutturato, con personale gentile e disponibile. Nelle camere non vengono effettuate le pulizie durante il soggiorno. Lo shampoo, il sapone e la carta igienica si possono prendere nella hall. La nota dolente di questo hotel é la colazione che viene servita in un locale fuori dalla struttura, è decisamente scarsa con cibo di mediocre qualità ed è consentito ordinare un solo cappuccino o un solo tè.
Soggiorno di 3 notti a giugno 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Il personale è gentilissimo e super atttento. La struttura è in super centro quindi comodissima per qualsiasi spostamento
Soggiorno di 3 notti ad aprile 2019

10/10 Eccellente

Vincenzo, Girifalco it

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
pulizia, cortesia del personale, dotazioni stanze, vicinanza al centro.
Soggiorno di 3 notti ad aprile 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Tutto perfetto.. disponibilità , gentilezza, accortezza e pulizia .. e vicinanza ... l’hotel dove tutto è collocato nel modo giusto
Soggiorno di 5 notti a marzo 2019

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura pulita personale sempre cortese nessuna segnalazione negativa
Soggiorno di 3 notti a febbraio 2019

10/10 Eccellente

Paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great stay and polite and helpful staff.
Soggiorno di 2 notti ad aprile 2024

10/10 Eccellente

Gabrielle Bernadine Mortl

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The room was very nice with a good view. In a very convenient area within walking distance of everything you’d want to visit in Krakow. Staff was friendly and helpful. Would stay there again
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

CHRISTIAN

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Kinga Kawucha, il giorno 28 apr 2024
Dear Christian,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 Eccellente

Renee

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything was good here!
Soggiorno di 4 notti ad aprile 2024
Risposta di Kinga Kawucha, il giorno 28 apr 2024
Dear Renee,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not too distant future.Kind regardsAmber Design Residence Team

10/10 Eccellente

Katja

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Sehr schönes und ruhiges Hotel. Das Personal war sehr freundlich und hilfsbereit. Wir haben uns sehr wohl gefühlt.
Soggiorno di 3 notti ad aprile 2024
Risposta di Kinga Kawucha, il giorno 20 apr 2024
Dear Katja,Thank you very much for your comment. It is a great pleasure to read that you had such an enjoyable stay. We do our best every day to make sure that you are comfortable and warmly welcomed.We are happy that we met your expectations and we hope to see you at our hotel in the near future.Kind regardsAmber Design Residence Team

10/10 Eccellente

C

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great service and great room!
Soggiorno di 3 notti ad aprile 2024
Risposta di Kinga Kawucha, il giorno 14 apr 2024
Dear Guest,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 Eccellente

Sin Lun

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are very helpful
Soggiorno di 5 notti a febbraio 2024
Risposta di Kinga Kawucha, il giorno 14 apr 2024
Dear Sin Lun,Thank you so much for staying with us and for taking the time to leave us your feedback. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.Kind regardsAmber Design Residence Team

10/10 Eccellente

sarah

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Everything about this place was 5star! Staff, room, location - we will be back and recommend to all our friends!
Soggiorno di 2 notti ad aprile 2024
Risposta di Dominika Majcher, il giorno 4 apr 2024
Dear Sarah,Thank you for leaving your feedback. Your kind words are truly appreciated!We will be happy to welcome you back one day to serve you another memorable stay in the heart of Kraków.Kindest regards

10/10 Eccellente

Shelley

Viaggio di gruppo
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The hotel does not have a restaurant but breakfast tokens are given to use at a cafe a couple of minutes walk away. Exceptional breakfast!!! There isn’t a bar either but that didn’t bother us. There is a fridge and tea and coffee making facilities in the rooms. There is a sauna you can use in the basement of the hotel for a cost and 1hr notice. Trips can be booked at reception or from a QR code on leaflets in the rooms. We booked 2 from the codes. There are no room keys- it’s keypad entry to both the main door and to your room. It is exceptionally clean and decor is lovely. The bathroom has a large shower with shampoo and conditioner dispenser, and hand wash and moisturiser dispensers by the sink. There is a lift and stairs to choose from. The staff are extremely helpful and nothing is too much trouble. They organised a taxi both from and to the airport costing 120zl each way. Hotel is located 5min walk from the main Old Town square. I’d very happily stay here again!!
Soggiorno di 4 notti a marzo 2024
Risposta di Kinga Kawucha, il giorno 30 mar 2024
Dear Shelley,Thank you so much for this amazing and detailed review which is an immense source of motivation for the whole team. It is fantastic that you are pointing out the modern features such as access codes. We are constantly working on improving our services and Guest’s safety so it is great to know you appreciate it. Thank you so much for your warm comments about the staff, it is so important for us that the staff is reliable, welcoming and always open to questions or inquiries. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property.Kind regardsAmber Design Residence Team

10/10 Eccellente

Michael

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice in every way. A very convenient location, we walked to the Jewish quarter and Wawel castle and all of old town is within easy walking distance. The room was very nice- the single duvets were a little interesting-and everything was very clean and nice.
Soggiorno di 2 notti a marzo 2024
Risposta di Dominika Majcher, il giorno 28 mar 2024
Dear MichaelThank you for your positive feedback! We are delighted you enjoyed our convenient location and found the room clean and nice.Regarding the two separate duvets, it is a common practice in Europe for individual comfort preferences. We appreciate your understanding and hope to welcome you back soon!Kind regards

10/10 Eccellente

Anya

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
After booking an awful hotel, we decided to switch and booked this hotel. This hotel is gorgeous, the staff are extremely friendly and can’t do enough for you! Very lovely and helpful. The room was extremely clean and very comfortable! Would definitely stay here again!
Soggiorno di 2 notti a marzo 2024
Risposta di Kinga Kawucha, il giorno 22 mar 2024
Dear Anya,Thank you very much for your kind comments, we are very happy that you decided to stay with us. Choosing a hotel is never easy and we are very grateful that we met your expectations. We hope that for your next trip to Krakow, we will have the pleasure of seeing you at our property. Kind regardsAmber Design Residence Team

10/10 Eccellente

David

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Convenient location between train station and city center. Clean and safe
Soggiorno di 2 notti a marzo 2024
Risposta di Łukasz Gądek, il giorno 20 mar 2024
Dear David,Thank you ever so much for taking the time to share your glowing feedback with us. Your 5/5 review truly made our day!We're thrilled to hear that you found our hotel's location convenient, nestled perfectly between the train station and the city center. Moreover, we are delighted that you found our premises to be clean and safe. Maintaining a pristine environment and providing a secure setting for our guests are paramount to us, and we're overjoyed to hear that we succeeded in providing you with both.Your kind words serve as a tremendous encouragement to our team, who work tirelessly to ensure every guest has a memorable experience. We truly appreciate your support and hope to have the pleasure of welcoming you back for another fantastic stay in the future.Warm regards,Amber Design Residence Team

10/10 Eccellente

Jim

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We had an excellent stay during our trip celebrating my wife's birthday. The hotel staff were extremely friendly and helpful. The room was just the right size for the two of us traveling. The bed very comfortable, and we were close to everything including transportation however located on a quiet street. We would happily stay here again and recommend to anyone.
Soggiorno di 5 notti a febbraio 2024
Risposta di Dominika Majcher, il giorno 7 mar 2024
Dear JimThank you so much for your glowing review! We are thrilled to hear that you had such a wonderful experience during your stay at Amber Design Residence.It means a lot to us to hear that you found our hotel this good.We hope to see you next time!

10/10 Eccellente

Bradley Clive

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We were a bit shocked when we arrived to not see a traditional hotel entrance especially for a 4 star hotel. We pressed the buzzer and we were let in and then it all changed. Although the reception area is not a traditional one as mentioned above we found the reception lady Gabriella to be very welcoming and her english was really quite good too. No translation issues at all. She checked us in and we took the lift to our floor. The hotel has 4 floors and we were on the top floor. It is immaculately presented and there are additional bathroom items incl toilet rolls to take if needed from reception. The hotel does not have a diningroom but we were advised that they have an arrangement with a very nearby bistro cafe for breakfast, etc. The hotel is in the old town and 2 small blocks from the main strip and main square. There are too many good restaurants around but we found the best ones in the streets behind the main square. We will definitely be going back and we will again book at the Amber Design Residence. 5 stars!!
Soggiorno di 3 notti a marzo 2024
Risposta di Dominika Majcher, il giorno 10 mar 2024
Dear BradleyThank you for your review. We are thrilled to hear that you enjoyed your stay at Amber Design Residence and found our Gabriella so welcoming!Your feedback on our convenient location, immaculate presentation, and nearby dining options is much appreciated.We look forward to welcoming you back for another exceptional experience!Kind regards

10/10 Eccellente

Steve

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Stayed 6 days. This the perfect location - 10 mins walk from the station for cheap & easy access to airport & salt mine. Next to the park at the edge of Old Town. Peaceful and quiet, yet seconds from lovely restaurants & bars. Hotel itself has friendly staff and is very quiet at night. Only gripe is that the 'double' beds are singles pushed together (with a mattress topper) & with single duvets, which does not make for 'romance'.. But, unless you are looking to be in the heart of the madness of the city square area.. this is the best place to stay and we would stay again.
Soggiorno di 5 notti a febbraio 2024
Risposta di Kinga Kawucha, il giorno 3 mar 2024
Dear Steve,Thank you for sharing your fantastic experience during your stay. We're delighted to hear that you had an excellent stay with us.Our staff's helpfulness and our central location, within walking distance of everything, are key features we take pride in. We look forward to the opportunity of hosting you again in the future! Warm regardsAmber Design Residence Team

10/10 Eccellente

Catherine

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di Kinga Kawucha, il giorno 3 mar 2024
Dear Catherine,Thank you very much for your opinion.It is wonderful to know that you enjoyed your stay with us.We are happy that we met your expectations and we hope to see you at our residence in the not-too-distant future.Kind regardsAmber Design Residence Team

10/10 Eccellente

Nichola

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had a lovely 4 night stay. The room was comfortable and well thought out. The staff were very friendly and helpful. We booked direct and the price was very good. Walkable to the old town (10-15 mins) and the market square (5 mins) Would definitely stop here again.
Soggiorno di 4 notti a febbraio 2024
Risposta di Dominika Majcher, il giorno 29 feb 2024
Dear NicholaThank you for taking the time to share your valuable feedback with us!We sincerely appreciate being your choice for a stay in Kraków and are delighted that you found our hotel to be great.We hope to have the opportunity to welcome you back in the future!

10/10 Eccellente

Sandra

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice staff, perfect location, safe environment, clean and well equipped rooms
Soggiorno di 4 notti a febbraio 2024
Risposta di Kinga Kawucha, il giorno 22 feb 2024
Dear Sandra,Thank you very much for taking the time to leave such a lovely review of your stay with us. It is great to know that you nevertheless found your entire experience to be great, especially our staff, cleanliness and location. We hope that for your next trip to Krakow, we will have the pleasure of seeing you again!Kind regardsAmber Design Residence Team

10/10 Eccellente

Jose F.

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
It was close to public transportation.
Soggiorno di 2 notti a dicembre 2023
Risposta di Dominika Majcher, il giorno 20 feb 2024
Dear JoseThank you for sharing your thoughts after a stay at our hotel. We are happy you found our location as an advantage.It would be lovely to have you back one day as our guest!Kind regards

10/10 Eccellente

Ciaran

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great value for money, located in the centre of the Old Town. Close to everything in thy centre.
Soggiorno di 1 notte a febbraio 2024
Risposta di Dominika Majcher, il giorno 7 feb 2024
Dear CiaranThank you for your feedback. We are happy to hear you enjoyed our central location near the Main Square!We hope to have the opportunity to welcome you back one day in the future.Safe travels!

8/10 Buono

Edwin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice facility. Good service but they need better pillows.
Risposta di Dominika Majcher, il giorno 7 feb 2024
Dear Edwin,Thank you for your feedback after a stay with us.We are truly happy that our service made it up to your expectations.As for our pillows, on special request, we deliver ergonomic pillows to the rooms, which are quite firmer in comparison to our standard pillows.We always encourage our guests to contact the front desk regarding any inconvenience that may appear, so we can find a solution to make the stay more comfortable.Kind regards

10/10 Eccellente

Dean

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Perfect hotel
Staff were great and location was 5 minute walk from main square but still very quiet.
Soggiorno di 4 notti a gennaio 2024
Risposta di Kinga Kawucha, il giorno 2 feb 2024
Dear Dean,Many thanks for taking some of your time to share these kind words about your experience with us. We would like to express our sincere gratitude for this wonderful review!We are glad to hear that our staff made such a good impression on you, our rooms and the service were up to your expectations.Many regardsThe Team of Amber Design Residence

10/10 Eccellente

Ian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Perfect location in a quieter area but still in the centre. Staff were friendly, helpful and informative. Room was modern, spacious and very clean.
Soggiorno di 3 notti a gennaio 2024
Risposta di Tomasz, il giorno 30 gen 2024
Dear Ian,Thank you for choosing Amber Design Residence and for sharing your delightful experience!We're delighted to read your positive comments, especially about our perfect location. It's wonderful to know that you appreciated the balance of being in a quieter area yet still centrally located. Our team takes pride in being friendly, helpful, and informative, ensuring that you feel welcomed and well-informed throughout your stay.Your compliments on our modern, spacious, and very clean rooms are truly appreciated. We strive to create an environment where guests can unwind and enjoy their time in Krakow.Should your future plans bring you back to our charming city, we would be honored to host you again.Thank you once more for your kind words. We look forward to the opportunity of welcoming you back to Amber Design Residence.Best regardsAmber Design Residence Team

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Stay here!
A beautiful boutique hotel. Very well appointed, amazing location, very clean, and a great staff willing to help.
Soggiorno di 3 notti a gennaio 2024
Risposta di Kinga Kawucha, il giorno 24 gen 2024
Dear Guest,Thank you very much for all your lovely words regarding your recent stay with us. We are truly thankful for your time spent writing this lovely review and for the possibility of hosting your stay in Kraków. We hope that soon we can meet again in the historic heart of Poland!Warm regardsAmber Design Residence Team

8/10 Buono

Adrian

Soggiorno di 1 notte a gennaio 2024
Risposta di Kinga Kawucha, il giorno 11 feb 2024
Dear Adrian,Thank you for taking the time to give us your valuable review regarding your stay with us. It was a great pleasure for us to host you and we certainly wish to welcome you back soon.If there is anything that you feel we could have done further to achieve an excellent score, please do not hesitate to contact us.Warm regards,Amber Design Residence Team

10/10 Eccellente

Stephania

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Just returned from a 2 night stay at Amber Design Residence and could not recommend this hotel enough. It’s in a perfect location under a 5 minute walk from the square but also set back far enough to be super quiet at night. All staff were very friendly and always willing to help with any questions about the hotel and things to do in Krakow. Rooms were very clean too. The only thing to note is that the room was a bit cold at night, even with the radiator on max. Apart from that, I couldn’t fault the hotel and will definitely return here on our next trip.
Soggiorno di 2 notti a gennaio 2024
Risposta di Monika Pieczara, il giorno 19 gen 2024
Dear Stephania, Thank you for your great feedback! We are glad you enjoyed your stay and thank you for the positive reviews of our location, cleanliness, and staff. The property is very well maintained thanks to the hard work of our housekeeping staff, who are very important to our facility. We will share these kind words from you with everybody on our Team. We truly look forward to seeing you again! Many regards! Amber Design Residence Team

10/10 Eccellente

Robert

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was a fabulous stay. Great location. Brilliant staff.
Soggiorno di 3 notti a novembre 2023
Risposta di Monika Pieczara, il giorno 19 gen 2024
Dear Robert, Thank you so much for your kind review. We are pleased to hear how much you enjoyed your stay with us, and we could not ask for more. We truly hope to welcome you to our hotel again in the future. Many regards Amber Design Residence Team

8/10 Buono

HELENE

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Soggiorno di 3 notti a gennaio 2024
Risposta di Dominika Majcher, il giorno 18 gen 2024
Dear HeleneThank you for your feedback after a stay at our hotel.If you feel there is something we could have done further to achieve your expectations, do not hesitate to let us know.Many thanks for choosing us for your stay in Kraków!Kind regards

10/10 Eccellente

Gabriel

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Must stay hotel in Kraków
Lovely, welcoming hotel in Krakow old town. Clean and comfortable.
Soggiorno di 1 notte a gennaio 2024
Risposta di Tomasz, il giorno 10 gen 2024
Dear Gabriel,Thank you for taking the time to share your experience at Amber Design Residence! We are thrilled to receive your wonderful review.Being described as a "must-stay hotel in Krakow" is truly an honor for us. We are delighted that you found our hotel lovely and welcoming, and that you enjoyed the cleanliness and comfort we strive to provide.Your perfect 10/10 rating warms our hearts, and it's the greatest reward for our dedicated team.We genuinely appreciate your support and look forward to the pleasure of welcoming you back to Amber Design Residence!Warm regards,Amber Design Residence Team