4/10 Scarso
Gaia
Viaggio con famiglia e bambini piccoli
6 set 2025
The airconditioning was broken during high 20’s temperatures, the apartment felt like a dream
Room. which I then spent 2 days communicating with the apartment staff to get fixed.
In the end they said they couldn’t fix it so I said we need to move as cannot stay a week like that, and that id like to get a refund for the time not used and for not having aircon. I am still waiting for the manager to respond, and they told me that by law they can take up to 14 days to reply to me. What a lame attitude and unpleasant holiday experience.
Go somewhere where there care more about their customers. I’m still waiting for their previous manager to respond and give us a refund
Gaia
Soggiorno di 4 notti ad agosto 2025