Studio Suite | Private kitchenette | Fridge, stovetop, coffee/tea maker, cookware/dishes/utensils
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Reviews of Happy Tower Kraków

3 out of 5
Happy Tower Kraków
ul. J. Dietla 97, Kraków

Reviews

8.0

Very good

Rating 10 - Excellent. 56 out of 171 reviews" "
Rating 8 - Good. 74 out of 171 reviews" "
Rating 6 - Okay. 29 out of 171 reviews" "
Rating 4 - Poor. 7 out of 171 reviews" "
Rating 2 - Terrible. 5 out of 171 reviews" "

8.4/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Lee

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
bed not changed all werk
Stayed 7 nights in Apr 2024
Response from Marcin on 23 Apr 2024
HelloThank you very much for leaving us a positive opinion, we hope that in the future there will be another opportunity for us to meet again.Best regardsHappy Tower Krakow

6/10 Okay

victoria

Travelled with family
Property was in a good location but was not very accommodating.. and helpful could not order pack lunch and could not keep room on .. no one spoke English and hotel reception was open vet limited hours
Stayed 3 nights in Apr 2024
Response from Marcin on 14 Apr 2024
HelloThank you for using our services and pointing out positive and negative sides to us, we are glad that we have taken care of most of your requirements properly, and we apologize for what we missed.with sincere optimism we invite you again, and we hope that this time there will be no negatives in your stay.Best regardsHappy Tower Krakow

10/10 Excellent

Robert William

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Spotlessly clean, in a great area, cracking pic attached. Difficult to find fault.
Stayed 3 nights in Jan 2024
Response from Marcin on 21 Feb 2024
HelloThank you very much for leaving us a positive opinion, we hope that in the future there will be another opportunity for us to meet again.Best regardsHappy Tower Krakow

10/10 Excellent

LEE

Good value for money and exactly what I needed for my ten night stay in Krakow
Stayed 10 nights in Nov 2023

8/10 Good

Barbara

Travelled with family
Disliked: Cleanliness
Stayed 2 nights in Jun 2023
Response from Marcin on 11 Jul 2023
HelloIt was a pure pleasure to host you in our apartments, we hope that you will remember your stay with us as an unforgettable experience, and that the next time you visit Krakow, you will think of us.Best regardsHappy Tower Krakow

10/10 Excellent

Aleksandra

Business traveller
Liked: Cleanliness, room comfort
Stayed 2 nights in Apr 2023

10/10 Excellent

Teresa

Stayed 3 nights in Mar 2023

10/10 Excellent

Hanna

Liked: Cleanliness, amenities, property conditions & facilities
Great quality compare to the price. Super nice and helpful stuff
Stayed 2 nights in Feb 2023

10/10 Excellent

Anna

Liked: Cleanliness, room comfort
Stayed 3 nights in Oct 2022

10/10 Excellent

Elan

Stayed 1 night in Oct 2022

8/10 Good

Kaloyan

Travelled with group
Stayed 4 nights in Sep 2022

8/10 Good

Leszek

Stayed 2 nights in Jul 2020

10/10 Excellent

Sau Ming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best choice
Staff were friendly and helpful. Location is excellent. The room has everything a guest would need.
Stayed 2 nights in Jan 2020
Response from Konrad on 9 Jan 2020
Thank you for your fantastic feedback. We are very happy that our apartments met your requirements. We are doing everything to our guests feel the best while staying.

8/10 Good

Rebekah

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It’s all about location
Perfect location. Quiet hotel. Comfortable beds.
Stayed 3 nights in Oct 2019
Response from Konrad on 2 Nov 2019
Thank you for your review. It is very important to us. We are very happy that you enjoyed your stay in our apartments. Be welcome during your next stay in Cracow.

10/10 Excellent

maxwell

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2019
Response from Konrad on 28 Sep 2019
Thank you for your note.

8/10 Good

Martin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2019
Response from Konrad on 28 Sep 2019
Thank you for your note.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely apartment, clean and everything u need ( except toaster) but really enjoyed stay here and v near t square . 😀😀
Stayed 5 nights in Aug 2019
Response from Konrad on 4 Sep 2019
It was pleasure to host you in Happy Tower. We are proud that our apartments and our standard meets your expectations. Our priority is to make our guests feel comfortable and relaxed. Please be welcome always when visiting Krakow.

6/10 Okay

Verified traveller

Travelled with family
Disliked: Staff & service, amenities
The last two days, the hot water didn’t work. We tried contacting the people at the front but their desk was closed. The location is absolutely fantastic. They just need to work on updating the rooms. They also need to provide super clean sheets. All these things can be fixed with a few hundred dollars. Shouldn’t be too complicated.
Stayed 4 nights in Jul 2019
Response from Konrad on 4 Sep 2019
Thank you for your opinion. We're glad that you liked our location. I forwarded your comment to cleaning staff manager. Also, our engineering team has developed a solution so that the shower can work properly. Be more than welcome when you will be in Krakow next time.

6/10 Okay

Verified traveller

Travelled with group
Disliked: Amenities, property conditions & facilities
Room was on the third floor, but hotel didn’t have an elevator, and it was very hard to go up with the suitcases and go down. I reserved room with two beds and got room with one bed.
Stayed 3 nights in Jun 2019
Response from Konrad on 14 Jun 2019
Thank you for your opinion. We are planning to install the elevator end of this year. Sorry for inconvenience about your bed. It appeared that we had our hotel system failure.

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A lovely gothic style and in the centre of everywhere. The guy at the desk could not have been more helpful.
Stayed 2 nights in Jun 2019
Response from Konrad on 14 Jun 2019
Thank you for your opinion! It is really important to us. We are really happy that our staff met your expectations.

10/10 Excellent

Verified traveller

Liked: Staff & service, amenities, property conditions & facilities
Stayed 4 nights in May 2019
Response from Konrad on 7 Jun 2019
Thank you!

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Best accommodation to experience Krawkow
We totally enjoyed Krawkow and the hotel was awesome. We had a late arrival. They waited for us to arrive. Room was clean safe air conditioning worked well. Breakfast was great. We got to experience and enjoy Krawkow. Would definitely stay again. Comfortable bed. Clean fresh linen. Towels great.
Stayed 2 nights in May 2019
Response from Konrad on 7 Jun 2019
Dear Nick, thank you for taking your time to write your opinion about the experience you had in Happy Tower. We are pleased that you appreciated our standards. We strive really hard in order to meet our guests' expectations and wishes

8/10 Good

Geoffrey

Liked: Cleanliness, staff & service, room comfort
Stayed 3 nights in May 2019
Response from Konrad on 7 Jun 2019
Thank you!

10/10 Excellent

Miss Sari Mather

Liked: Staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2019
Response from Angela on 9 Apr 2019
Thank you for issuing the rating.The highest note is the best reward for our work. We hope you visit us again during your next stay in Kraków. Happy Tower Kraków

10/10 Excellent

Nicolas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2019
Response from Angela on 9 Apr 2019
Thank you for issuing the rating. The highest note is the best reward for our work. We hope you visit us again during your next stay in Kraków. Happy Tower Kraków

8/10 Good

Va-O'Shea, Dublin, Ireland

Travelled with family
Liked: Staff & service, amenities, property conditions & facilities
Anna went above and beyond telling us about the history of Krakow while transporting us from airport, through the city and on our way back on our last day. We were able to communicate with her regularly with our flight times and her pick-up and drop off times. There is a beauty parlour right beside the apartment, and a hairdresser which i highly recommended. got my nails done straight after the flight. Konrad at the bar was very helpful in giving us numbers for taxi companies around the city. The bar stocks a variety of drinks and we didn't feel the need to get out at all for the night. We had everything right on our doorstep. Thank you Anna for your warm hospitality and smiling face, we will surely use Happy Tower again.
Stayed 3 nights in Feb 2019
Response from Angela on 6 Apr 2019
Dear Va-O'Shea, thank you for taking your time to write this opinion about your experience you had in Happy Tower Kraków. We are pleased that you appreciated our location and staff. We are glad that your stay was successful.We strive really hard to meet our guests expectations. We hope you visit us again during your next stay in Kraków. Angela Happy Tower Kraków Thank you for your kind words it was a pleasure to host you. I hope we will meet again. Anna

4/10 Poor

Verified traveller

Disliked: Room comfort
Stayed 4 nights in Dec 2018

6/10 Okay

Chantelle

Liked: Staff & service
Disliked: Room comfort
Bed was uncomfortable and smelt of smoke in room Service was good and location good
Stayed 2 nights in Oct 2018
Response from Angela Happy Tower Kraków on 7 Nov 2018
Dear Chantelle Springall,thank you for your feedback.We are pleased that you appreciated our location and staff.We have two versions of mattresses, hard and soft so you can always ask the receptionist to change the mattress.For cleaning the apartments we use marshmallow soap with orange petals, many guests appreciate the smell of marshmallow soap.You are more than welcome to stay with us again when you come to visit Kraków in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities
Large space, lovely breakfast and brill staff. Brilliant location and would 100% go again. I travel a lot and this has been my most favourite holiday of them all and recommend it to many one
Stayed 4 nights in Oct 2018
Response from Angela Happy Tower Kraków on 29 Oct 2018
Dear Guest , thank you for taking your time to write this opinion about your experience you had in Happy Tower Kraków.We are pleased that you appreciated our location and staff. The highest note is the best reward for our work.We strive really hard to meet our guests expectations. We hope you visit us again during your next stay in Kraków.

8/10 Good

Christopher

Liked: Cleanliness, staff & service, property conditions & facilities
Good stay. Need better pillows to up grade to higher rate. Clean
Stayed 3 nights in Oct 2018
Response from Angela Happy Tower Kraków on 29 Oct 2018
Dear Christopher, thank you for taking your time to write this opinion about your experience you had in Happy Tower Kraków.We strive really hard to meet our guests expectations. However we are rally sorry for any inconveniences you may have experienced.Our staff is always there for you, so if you have any problem or demand like an extra pillow feel free to tell us about it. We will help you as soon as we can. We hope you visit us again during your next stay in Kraków.

10/10 Excellent

Roland, Sydney

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Cheap comfortable stay in the middle of town
Nice comfortable clean and modern mini apartment at the right price. The service and check in process was really easy and the location was amazing for all the sights of Krakow!
Stayed 1 night in Jul 2018
Response from Angela Happy Tower Kraków on 7 Aug 2018
Dear Roland,thank you for your feedback.The highest note is the best reward for our work.You are more than welcome to stay with us again when you come to visit Kraków in the future.

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Place!
Our first trip to Krakow and Poland and this was an ideal choice. Great location--10 minute walk to the "Rynek Glowny" ( main Market Square) and the Kazimierz district the other direction. The entrance seems a bit seedy but once inside this old building has been beautifully renovated and pristinely clean(also secure) . Room was clean with plumbing, appliances etc all up to date and working perfectly. Room didn't have much of a view but plenty of air and light from a large window and very little street noise. Other guests/ residents(some apparently longer-term) quiet and polite. We ate out at the many excellent restaurants in the area but there is a kitchenette if you want to procure provisions from nearby grocery markets. We chose this over other "aparthotels"because it has a front desk which is extremely helpful when you visit a city the first time. The staff was very helpful and gracious but be prepared that the front desk is also a public bar which operates in the eve! Don't worry, there is absolutely no noise from the bar in the rooms up above. Excellent value for a moderate price!
Stayed 6 nights in May 2018
Response from Angela Happy Tower Kraków on 3 Aug 2018
Dear Guest,we are very pleased reading your opinion and proud that our vision of apartments and standard fully meets your expectation. We do our best to increase standard and level of comfort in Happy Tower Kraków also our staff make every effort to be profesionals. Be welcome during next visit in Krakow.

6/10 Okay

Noel

Liked: Cleanliness, property conditions & facilities

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort
Great experience nice size rooms no shampoo in bathroom
Stayed 1 night in Apr 2018

6/10 Okay

paul

Liked: Cleanliness, staff & service
Alot to do very local and cheap.
Stayed 3 nights in Jan 2018

8/10 Good

Aniles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decent stay in Krákow
The apartment was a reasonable distance from the city centre. The check-in was a bit confusing as we had to go into the pub that was on the left of the entrance. Check-in was smooth, the room was spacious with a small kitchen and a rather big fridge. The toilet was decent but the shower area could use a curtain as the water would splash out when showering. No shower necessities were provided. Do note as well that the room is only cleaned every 4 day according to the information booklet provided in the room and the beds were slightly thin. However we were able to adjust the temperature in the room so that was a good plus. It was also quiet within our apartment room even though the building is just along the street.
Stayed 4 nights in Dec 2017
Response from Andrzej on 22 Jan 2018
Thank you for your review, I'm glad you've got very good stay in Happy Tower. Our reception is always willing to help, Thank you and invite you again. Andrzej from happytowerkrakow.pl team

10/10 Excellent

Matt, London

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice apartment and very central
I went to Krakow for a weekend trip on my own. The whole experience was so easy and they were very friendly, spoke good english and couldn't help more. The room was huge and clean, could have used an extra pillow but otherwise no complaints. I will definitely be back.
Stayed 2 nights in Nov 2017
Response from Andrzej on 22 Jan 2018
Thank you for your review, I'm glad you've got very good stay in Happy Tower. Our reception is always willing to help, Thank you and invite you again. Andrzej from happytowerkrakow.pl team

8/10 Good

April , Birmingham UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good location lovely staff
Stayed at hotel for my fiancé’s birthday this weekend. Bar served as reception also and discounted drinks if you told them you were staying in apartments!(not that you needed discount as it was so cheap anyway!) The Batman/receptionist was polite, to the point and helpful. He helped us to book our transfer for the return home who was also lovely she told us a lot about the city and was prompt and on time. He also assisted us in booking a tour and gave us the best tips and directions to the best locations without us even asking. Room was like an IKEA showroom, simple but stylish. Only negative was that the bed was slightly uncomfortable, however after 2 days of walking and tiring ourselves out I had 2 very good nights sleep! They also were self catering apartments, but a toaster or an oven were not supplied, just a hob and microwave, which was a pain when we just wanted some toast! Good location close to tram, close to old town Kraków which is beautiful. Cannot wait to go back, and will definitely consider staying at happy tower again! P.s. after reading reviews beforehand, a lot of people said about the stairs. We stayed on the ground floor which wasn’t only a few steps leaving up from the Main Street, so I’m sure of steps are an issue then you could request a lower floor! Washing machine and washing powder was also provided which was fab when it was rainy and clothes got soggy and stinky.
Stayed 2 nights in Nov 2017
Response from Angela Happy Tower Kraków on 3 Aug 2018
Dear April, thank you for your fantastic feedback. We are very happy that our apartments met your requirements. We are doing everything to our guests feel the best while staying.You are more than welcome to visit us again. Angela Happy Tower Kraków

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Good Location
Receptionist/Bartender was very polite and accommodating. Parking is limited to 6 spaces so you have to reserve a spot and receive confirmation before you travel. Location is very convenient, only a 5 minute walk to castle or the main sightseeing tours bus stop. Rooms are furnished with IKEA items. We got the room on first floor which I would not recommend as you can hear all guests and tenants going in and out as our door was at the beginning of only stairwell. First night around 10:30 PM someone actually tried to turn the door handle. It could not be a mistake as this is only door in ground floor stairwell. Doors and locks are very old and do not generate a feeling of security nor any sound insulation. Also, all terraces are connected by outside steps.
Stayed 3 nights in Oct 2017
Response from Angela Happy Tower Kraków on 3 Aug 2018
Dear Guest, thank you for choosing to stay with us and writing this feedback. We always pay big attention to any remarks made by our guests. We are sorry for any shortcomings. We hope to see you again in Happy Tower Kraków . Angela Happy Tower Kraków

10/10 Excellent

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2017

8/10 Good

Patrick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
For price and location it was perfect. A few minutes walk and you are in old town.
Stayed 1 night in Aug 2017
Thank you very much for your good words, and invite you again. happytowerkrakow.pl team

8/10 Good

John P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location for sightseeing on foot
Great location- in an area thats a short walk to both the old town, and in the opposite direction the Jewish Quarter. A reasonably large supermarket was also 5 mins walk, but a few 24h delis were closer. Only issue with location is its on a busy enough road, but of windows are closed you wouldnt hear it, well soundproofed.
Stayed 3 nights in Aug 2017
Thank you very much for your good words, and invite you again. happytowerkrakow.pl team

10/10 Excellent

Tenini, Northampton, UK

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great location, great price!
This was a lovely hotel apartment. Emphasis on apartment as it really was a little studio apartment and maid service is every 4 days so you need to tidy and clean up after yourself. Was really pleased with the size of the room, lovely and spacious, room to store luggage, and a lovely area to cook and eat in. There was even a washing machine that was free to use and they provided a free washing tablet for an emergency. At night we found it was very quiet and had no problem with noise disturbance. The location was at most 5-10 min walk right into the city centre so didn't need to spend any money on transport. Right down the street were several small shops selling groceries and a lovely bakery for your fresh morning pastries. The only real negative was the 'queen size' bed was in reality two very hard uncomfortable tiny twin beds pushed together, with a limp cushion they called a pillow which didn't make for the best nights sleep.... but for the price no real complaints. They were also very accommodating, our flight was delayed and we didn't arrive until 1am, we gave them a quick call to explain and we were able to pick up the keys and check in with no problems.
Stayed 5 nights in Jul 2017
Response from happytowerkrakow.pl team on 21 Aug 2017
Thank you very much for your good words, and invite you again. We have new comfortable beds now!

6/10 Okay

Verified traveller

Liked: Cleanliness
Disliked: Room comfort
interesting hotel/apartment
bit difficult to find. very tiny sign, did not expect the reception desk to be at the bar. past that it was basic apartment type hotel.
Stayed 1 night in Jun 2017
Response from Andrzej on 9 Jul 2017
Thank you for visiting Happy Tower. I'm glad to inform that we have new comfortable beds available now in every room! Best Regards

8/10 Good

lynda, belfast , n.ireland

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel , fab location
Stayed for 4nights, no hassle . Everything there that we needed , the area was great and handy to everywhere . Adam and his friend most helpful and friendly. If we decide to go back would definitely stay here again
Response from Andrzej on 20 Aug 2017
Thank you and invite you again. happytowerkrakow.pl team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Thank you very much for your good words, and invite you again. I encourage you to rate us on Trivago and Google! Our new more comfortable beds are available now! happytowerkrakow.pl team

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Long weekend
Very spacious and well equipped apartment/hotel room. The kitchen area had what was needed if you wanted to cater for yourself. The security is good, with a few fob to open the outer door. The bar was handy for a well priced drink. If you like to dance that was going on with a DJ until the early hours on Saturday. The area is ideal, being between the old town and the Jewish quarter. Minus points were the bed was rather hard with tiny pillows.
Thank you very much for your good words, and invite you again. I encourage you to rate us on Trivago and Google! Our new more comfortable beds are available now! happytowerkrakow.pl team

10/10 Excellent

Mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Can't fault, excellent apartment!
For the price, local and the bar downstairs absolutely excellent. The bed might not be to everyone's taste but we slept fine every night! Smashing little apartment in downtown Krakow! 5*

10/10 Excellent

Crystal, USA

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great studio apartment, centrally located
This apartment is in a great location, walking distance to most everything you want to do or see in Krakow. Note that the check in is at the Poli bar with the bartender. This is not clear when you arrive, but once you figure it out they are very friendly and helpful. The Poli bar is in the same building as the apartments. The bed was very hard but the pillows were nice. I was so tired every night from all the walking, it didn't matter and I fell right to sleep. There's also a small grocery store at the corner, across the street; less than a 5 minute walk and it's called Carrefour Express.
Response from Angela Happy Tower Kraków on 5 Aug 2018
Dear Crystal, thank you for your feedback. We always pay big attention to any remarks made by our guests. We are sorry for any shortcomings. Our staff is always there for you, so if you have any problem with for example matress feel free to tell us about it, so we can help you with that as soon and as good as we can. Thank you and you are more than welcome to visit us again. Angela Happy Tower Kraków

10/10 Excellent

Chris

Liked: Cleanliness, staff & service, property conditions & facilities
Good value basic accomodation in a good location
Great value basic accomodation in a great location equidistant from the centre, Jewish quarter and the castle. Clean, bright, modern with all you need for a short stay.