Dear Riccardo, Thank you for your reviewing your recent stay with us! We are glad that you liked the location of our hotel. We are sorry that the cleanliness of our room did not meet your expectations, and please be assured that we have shared your feedback with our management team to address the issue. Once again, thank you for allowing us to be part of your journey in Malaysia, and we eagerly await your next visit!

Dear Jeannie,Thank you for your review! We are glad to hear that you like the location of our hotel. We hope you enjoyed your stay with us and we look forward to welcoming you back again soon!

Dear guest,Thank you for the perfect rating! We are thrilled to hear that you enjoyed your stay with us. It's a pleasure having you with us and we look forward to welcoming you back again real soon!

Thank you for your review. We value your feedback and we look forward to welcoming you back again soon!

Dear Yoshiyuki, thank you for reviewing your recent stay with us! We are heartened to hear that you had an enjoyable stay with us and our hotel location is ideal for your stay in KL. It was a pleasure having you with us and we look forward to welcoming you back again real soon!

Hi Yuchih! We are sorry to hear that you did not enjoy your stay with us. Please do not hesitate to get in touch with us directly if you would like to share with us your experience or any concerns you may have. We strive to improve our services with every feedback from our guests. We look forward to hearing from you again soon!

Thank you, Robert for your perfect rating! We are thrilled to hear that you enjoyed your stay with us and we look forward to welcoming you back again real soon!

Thank you for your review! We look forward to welcoming you back again soon!

Hi! Thank you for your review! We have taken note of your comments and strive to keep improving our services to enhance guests' experience. Nonetheless, we are glad that you like the location of our hotel. It was a pleasure having you with us and we look forward to welcoming you back again soon!

Dear James, thank you for your review! We are heartened to hear that you enjoyed your stay and you like the location of the hotel! Your compliments on our staff and services are much appreciated. Our apologies for the speed of the internet and please rest assured that we are working with our provider on making improvements and fine-tuning. It was a pleasure having you with us and we look forward to welcoming you back to The 5 Elements Hotel! Best regards, The 5 Elements Team

Dear Rahmat,Thank you for taking the time to review your recent stay with us and we are glad you enjoyed your stay! It was a pleasure having you with us and we look forward to having you back again soon! Best regards,The 5 Elements Team

Dear Chris,Thank you for your kind review! We are glad to hear you liked the location and enjoyed your stay with us. It was a pleasure having you with us and we look forward to welcoming you back to The 5 Elements Hotel soon!Best regards,The 5 Elements Team

Dear Chris,Thank you for your kind review and the perfect rating! We are glad to hear you liked the location! It was a pleasure having you with us and we look forward to welcoming you back to The 5 Elements Hotel soon!Best regards,The 5 Elements Team

Dear Helen,Thank you for your kind review and the perfect rating! We are heartened to hear you liked location and enjoyed your stay with your family at the penthouse suite. It was a pleasure having you with us and we look forward to welcoming you back to The 5 Elements Hotel soon!Best regards,The 5 Elements Team

Dear Ravindran Samuthram, Thank you for your kind review. We are glad to hear that you enjoyed the service and your stay with us. We look forward to having you back again soon! Best regards, The 5 Elements Team

Dear Guest, thank you for taking the time to write us a review. We are glad to hear that you had an overall enjoyable stay with us. Please be assured we have taken note of your comment on the cigarette smell in the room and we apologise for any inconvenience caused. We will conduct deep cleaning and maintenance programme to effectively remove the cigarette smell, and we will be reviewing our cleaning processes for further improvement. Unfortunately there is no option for setting up parking fee per entry on Expedia, but please rest assured we have also relayed your feedback to Expedia for further action and improvement. Thank you for staying with us and we sincerely hope to have the opportunity to welcome you back to create a better stay experience for you! Kind regards, The 5 Elements Team

Dear guest, Thank you for taking the time to share your feedback with us. We regret that your experience fell short of your expectations. Please accept our sincere apologies for any inconvenience caused during your stay with us and rest assured that we have shared your comments with our management team for further improvements. Despite our shortcomings, we are glad that you enjoyed exploring Chinatown and KL. We strive to improve with each and every stay, and we truly hope that this one experience will not deter you from returning to our hotel. Please do not hesitate to reach out to us directly should your travels bring you back to Chinatown KL and we would ensure that your next stay with us is a pleasant and memorable one. It was a pleasure having you with us and we look forward to seeing you again soon. Best regards, The Management The 5 Elements Hotel Kuala Lumpur

Dear Eng, thank you for sharing your stay experience with us! We are glad that our central location offered you the convenience to visit the eateries and street market in Chinatown and the MRT station. We hope you enjoyed your stay with us and look forward to seeing you again soon! Best regards, The 5 Elements Team

Dear guest, Greetings and thank you for taking your time to drop in a comment/review on us. We appreciate it very much. We hope to continue to improve further on it for the betterment of next guest, including your goodself. Regards Frankie

Thank you for sharing your feedback with us! It was a pleasure having you with us and we hope you enjoyed your stay. We look forward to seeing you again soon!

Dear guest, Greetings and thank you for staying with us. We appreciate you for taking your time to drop in a good comment/review on us. We will definitely work harder to improve for our next guest including your good self. Regards Frankie

Greetings and thank you for staying with us. We appreciate you for the taking your time to drop in this good review on us. We will continue to improve our service and environment for the betterment of our next guest including your good self. Regards Frankie

Dear guest, Greetings and thank you for staying with us. We appreciate your good review/comment and would like to thank you again for taking your time to drop in this review. We will continue to strife to improve ourselves so that we can be able to serve and service our next guests, including your goodself. For further assistance, you can contact me directly. Frankie

Dear Birgitt, thank you for the perfect rating! We are heartened to hear you enjoyed all aspects of your stay. Your heartwarming compliments about our room and staff are greatly appreciated, and will certainly motivate all of us here to deliver our best in creating a memorable and comfortable experience for all our guests. We are also glad that you found our central location in Chinatown KL to be ideal. It has been our utmost pleasure being of service to you and we sincerely look forward to having you back soon! Kind regards, Frankie Ng (Hotel Manager)