Hotel vicino a Kukui Grove Shopping Center - Lihue

“Dear Sir/Madam, I hope you are doing well. I want to inquire about a refund for my reservation. My original arrival date was June 17; however, my flight was delayed, and I was unable to arrive or check in that night. As a result, I did not stay at the hotel on June 17 and only stayed for one night afterward. Would it be possible to receive a refund or credit for the night I was unable to use due to the flight delay? I would greatly appreciate your consideration. Thank you very much for your...

“Descent place to stay with all basic amenities. Staff were very helpful”

“Il resort è nel complesso discreto, ben dotato di accessori nella cucina, con possibilità di usare la piscina e il campo da tennis. E' in una zona poco turistica, ma centrale se si vuole girare l'isola. Il punto più negativo, per le unità che si affacciano sulla strada, è il rumore del traffico parecchio intenso e molto fastidioso. Inoltre i condizionatori erano eccessivamente rumorosi e quindi non utilizzabili di notte. Da segnalare anche la scarsa pulizia della moquette, rovinata e macchiata...

“Stanza piccola, vecchia e senza ne frigorifero ne asciugacapelli. ”

“Buon hotel ben collegato con i trasporti pubblici. La pulizia della camera non era delle migliori e quotidianamente veniva eseguita dopo le 4 pm”

“An absolutely beautiful resort, with all the amenities and staff attention one can ask for while on vacation. Our villa was amazing! Everything was clean, plenty of towels and robes for the family, washer and dryer if needed, supplies for cooking, and a view that never disappoints!”

“Struttura magnifica, integrata perfettamente nel giardino tropicale in cui sorge. Sull’oceano E con una laguna antistante in cui nuotare o fluttuare comodamente sui Eccellenti i ristoranti all’interno, speciale il Tidepools. Unico appunto per gli ombrelloni di paglia: sono pochi e nessuno controlla che non vengano occupati senza utilizzo effettivo.”

“Siamo stati in questo hotel per 6 notti. L'accoglienza è stata ottima. Tutti sono stati molto gentili e sempre pronti per aiutare e consigliare. La qualità prezzo non è ottimale; con quello che si spende ci aspettavamo una struttura in perfetto stato, invece ci sono per esempio mobili e ringhiere usurate che sarebbero da sistemare. Ristorante/bar a bordo piscina buono (buon rapporto qualità prezzo); ristorante per la cena buono ma caro. ”

“Buffet breakfast is very good. The room was a nice size and comfortable. Staff was friendly and helpful.”

“Everything was great. Have zero complaints about anything. The staff was super positive and helpful, the property is expertly maintained and clean.”

“First room smelled horrible…front desk clerk sprayed the room…still horrible! I continued to complain, finally next day we were moved to another room. The property is well maintained and the remainder of our stay was nice but I felt we should have been offered a different room immediately after we complained about the smell in the first room, not the next day after complaining again.”

“all was excellent as noted with t he exception of checkin. our room was not ready and it would have been more excellent customer service to have been 0ffered a bit of compensation.”

“Booked this resort for our honeymoon and was blown away from the quality of the rooms, resort, and amenities! Loved having the ability to use the pool and beautiful beach with amazing restaurant options so close nearby. The free airport shuttle service was very nice to have and we were give hospitality access with full showers until our late departure flight. We would 100% come back again!!”

“Hoel posizionato sulla spiaggia piu’ bella di Kauai(Poipu beach). ”

“For the price charged it barely makes it a 2”

“Horrible experieience at Hilton Garden Inn. in 6 days they cleaned the rooms only three times, even if we asked the full service everyday. The personnel was not very friendly with us when we told them about the problems. Their answer was always: "it is too late now, nobody can clean the room at the moment. we will clean it tomorrow". In addition the air conditioning filters were in very bad condition, and I assume they can be harmful for guests' health!!! The hotel at some point was also out...