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Reviews of Oak Plaza Suites

3 out of 5
Oak Plaza Suites
The Ark, Asokwa- Kumasi, Kumasi, ASHANTI REGION

Reviews

8.0

Very good

Rating 10 - Excellent. 7 out of 13 reviews" "
Rating 8 - Good. 1 out of 13 reviews" "
Rating 6 - Okay. 4 out of 13 reviews" "
Rating 4 - Poor. 0 out of 13 reviews" "
Rating 2 - Terrible. 1 out of 13 reviews" "

9.0/10

Cleanliness

6.8/10

Staff & service

7.6/10

Amenities

7.4/10

Property conditions & facilities

Reviews

10/10 Excellent

Johnson

Liked: Cleanliness
Stayed 2 nights in May 2024

8/10 Good

Imari

Stayed 2 nights in Jan 2024

6/10 Okay

Victoria

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 3 nights in Mar 2023

6/10 Okay

Verified traveller

Business traveller
Liked: Cleanliness
Way overpriced for what it is.
It is serviced rooms rather than a hotel, so there is no bar or restaurant on site. Your can order drinks/food from reception, but they will get it from local restaurants. Rooms are clean, but room service did not come during my two-night stay. They are spacious but there only is a tiny window, and the air con is loud and drips on the bedroom floor. When the power goes down (several times during my stay), the air con does not restart when the power returns. Overall it's way overpriced, much more than excellent hotels like the Golden Tulip in Kumasi.
Stayed 2 nights in Nov 2021

10/10 Excellent

George

Liked: Cleanliness, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Abigail

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Amazing property, ideal location. Only bad thing was they always missed something with our breakfast requests
Stayed 2 nights in Aug 2021

6/10 Okay

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Stayed 4 nights in Oct 2020

10/10 Excellent

Verified traveller

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heaven
Very nice place. 👍 Peaceful, I really love the interior
Stayed 1 night in Feb 2020

10/10 Excellent

Kingsley, Dallas, TX

Travelled with partner
Liked: Amenities
The staff was very helpfel, I will recommend others
Stayed 2 nights in Feb 2020

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in a very good location. The hotel is very clean with nice amenities and the service is great. I shall be staying here again and will recommend it to many.
Stayed 1 night in Dec 2019

10/10 Excellent

Verified traveller

Stayed 2 nights in May 2019

2/10 Terrible

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Don’t be duped by this place!
Based on the reviews and price point, I had certain expectations of this hotel. Unfortunately, none of them were met. At roughly $300/night, this is one of the most expensive hotels in Ghana, if not West Africa. For that price, one might expect some service. However, the staff here seems to disagree. On arrival, they had no idea about my booking and lacked interest in trying to find it. Instead, they proposed booking another room for $400/night. 30 minutes later, I was allowed in the room while they continued to search for my reservation. Instead of an on-site restaurant, they will begrudgingly order you food from local places. A basic pasta arrived ninety minutes later that was truly inedible. They lied about the price of the food and then the receptionist demanded a tip for herself. The two times I went to the front desk, it was unattended and took 10+ minutes to summon someone. The room itself wasn’t even that nice. While spaceuse, the window was tiny, the toilet ran constantly, and the bathroom flooded. There aren’t many options in Kumasi, but I strongly suggest you save your money and don’t stay here!
Stayed 1 night in Apr 2019

6/10 Okay

Oscar

Liked: Cleanliness
Bra rom. Dårlig og ureint svømme basseng.
Rommet var 5 stjerner, meget bra. Svømmebassenget var ikke rent. Det var ikke renset og vi kunne ikke bruke den. Treningsrom var bra. Solseng var det ingen pure eller håndklær. Frokosten var dårlig.
Stayed 2 nights in Jun 2021