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Recensioni per White Rose Kuta Resort, Villas & Spa

4 out of 5
White Rose Kuta Resort, Villas & Spa
Jl. Legian No. 76A, Kuta, Bali

Recensioni

8,2

Ottimo

Valutazione di 10 - Eccellente. 363 su 1001 recensioni" "
Valutazione di 8 - Buono. 422 su 1001 recensioni" "
Valutazione di 6 - Soddisfacente. 136 su 1001 recensioni" "
Valutazione di 4 - Scarso. 58 su 1001 recensioni" "
Valutazione di 2 - Terribile. 22 su 1001 recensioni" "

8,4/10

Pulizia

8,6/10

Personale e servizio

8,4/10

Servizi

8,0/10

Condizioni e dotazioni della struttura

Recensioni

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti a settembre 2019
Risposta di Public Relations Team, il giorno 1 ott 2019
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your honest review with us. We are glad learning that you loves our resort, and we received a perfect score for our service. We are looking forward to welcoming you back for another getaway with us, hopefully soon! Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 7 notti ad agosto 2019
Risposta di Public Relations Team, il giorno 20 ago 2019
Dear beloved guest, Warmest Greetings from White Rose, First of all, thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your honest review with us. We are glad knowing that your overall stay in our resort went perfectly comfortable. We are looking forward to welcoming you back for another getaway with White Rose Kuta Resort, Villas & Spa! Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Struttura molto bella. Piscina, terrazzo per la colazione, palestra, ristorante, spa, tutto nel resort. Camera molto ampia, pulita. Posizione centralissima, a 1 minuto a piedi dalla via principale e della movida di Kuta. 15 minuti a piedi dalla spiaggia. Unica critica, essendo la posizione così centrale, la notte in camera si sentono le musiche delle discoteche li vicino, anche fino a tarda notte. Personale sempre disponibile e gentilissimo.
Soggiorno di 3 notti a luglio 2019
Risposta di Public Relations Team, il giorno 14 ago 2019
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your honest review with all of us. We are glad knowing that you loves our resort, along with the facilities such as gym, restaurant, and Island Spa. Please know that Legian is one of the most famous party area in Bali, and makes it vulnerable from the neighbor noise. We apologize that it might be inconvenience for you. On the other hand, thank you for appreciating our staff for their dedication service. We promise to keep delivering the best and only the best. We are really looking forward to welcoming you back to our warmest hospitality soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Consigliatissimo!!! Personale gentilissimo e posizione strategica!
Soggiorno di 2 notti ad agosto 2019
Risposta di Public Relations Team, il giorno 12 ago 2019
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad knowing that your getaway with us went perfectly comfortable. Most importantly, thank you for highly appreciating our staff for their dedication service. Besides that, we are also very happy that you recommend our resort to others as well. We are really looking forward to welcoming you back for another getaway in White Rose Kuta Resort, Villas & Spa, with your friends and family, soon! Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The Kuta rose is beautiful resort... The room is clean, the personal is excellent and the pool and garden is very relaxing! Thanks for all! Enjoy
Soggiorno di 3 notti ad aprile 2019
Risposta di Leni , il giorno 15 mag 2019
Dear Anonymous, Warmest greetings from White Rose Kuta Resort Villas & Spa We are pleased that you enjoyed the hotel and we are truly delighted that our colleagues were able to make your stay memorable. It is always wonderful reading that we provide excellent service. We do look forward to welcoming you back again in the future. Best Regards, Management Team

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Non mi è piaciuto: Pulizia
Buona Posizione in Kuta .Trovi tutto cio' che manca giusto 100 metri fuori dall'hotel. Piscina ok. Ombrelloni non sufficienti, il sole scotta e non c'e' riparo. Mancano gli asciugamani per la coppia. Solo un paio di ciabatte di scarsa qualita'. Alcune parti vanno rinnovate, La pulizia non e' un gran che. Il cibo e' nello standard Indonesiano. BALI non e' l'isola da sogno tanto decantata .
Soggiorno di 9 notti a gennaio 2019

8/10 Buono

Ale, Luni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bellissimo hotel a 15 min a piedi dalla spiaggia di Legian e in pieno centro. Sconsigliato per la posizione nel caso vogliate un albergo in posto tranquillo.
Soggiorno di 14 notti a ottobre 2018

10/10 Eccellente

Gianluca, Alberobello

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Un pezzo di paradiso a pochi minuti dal mare.Pulito ed accogliente. Il personale è molto cortese e sempre disponibile. La SPA è eccezionale.
Soggiorno di 7 notti a settembre 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a settembre 2018

8/10 Buono

Alessandro, bologna

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
In centro di kuta
Ottima posizione del hotel e in centro di Kuta sulla via dei night club il Più famoso lo sky garden la sera si riesce a dormire 💤 perché hotel e in una via secondaria dal casinò delle discoteche. La spiaggia è vicina circa 1 km a piedi lo consiglio
Soggiorno di 9 notti a settembre 2018

10/10 Eccellente

Veronica, Roma

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Ottima posizione, tanta pace a due passi dal centr
La posizione è favolosa, sembra impossibile trovare tanta pace a due passi da Legian Street! l’unico neo è che abbiamo prenotato l’escursione giornaliera alle Gili Island presso l’hotel e dopo averci presi alle 6 del mattino e portati al porto (1 ora e mezza di pullman) ci è stato detto che non era possibile fare l’escursione per via del maltempo; avremmp preferito saperlo in hotel magari il giorno prima senza dover fare l’alzataccia e sopratutto evitando (tra andata e ritorno) 5 ore di macchina....
Soggiorno di 11 notti a luglio 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Personale e servizio e comfort della camera
Very good breakfast. Rooms are clean and in the green. Quite and people are nice. Take care about moschitos but there are not so many. Ask for quite room if you needed. Kuta is not nice but this resort has a very good central location.
Soggiorno di 3 notti a febbraio 2018

8/10 Buono

giovanni

Mi è piaciuto: Comfort della camera
contento a metà
non mi sono trovato male in generale ,ma non si bussa sempre alla porta per fare la camera anche di mattina tardi,quasi mai cambiate le lenzuola e poi i prodotti per il bagno spesso non venivano messi nuovi . la colazione poca scelta !!
Soggiorno di 3 notti a gennaio 2018

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bella struttura, vicina al centro e alle spiagge. Staff molto cordiale e disponibile
Soggiorno di 9 notti a maggio 2017

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 2 notti a marzo 2020

10/10 Eccellente

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 3 notti ad agosto 2020

8/10 Buono

Viaggiatore verificato

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi
施設は老朽化していますがメンテナンスが行き届いているので設備は及第点といったところ。繁華街から一歩入ったロケーションのため買物や食事にはとても便利です。
Soggiorno di 9 notti a marzo 2020
Risposta di Public Relations Team, il giorno 30 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great experience in our resort, along with the facilities and the service provided by our staff. On the other hand, we have noted that our central location also make your stay more convenience. Your kind words really means a lot for us, and hope we are able to welcoming you back as our repeater and family member in this resort. Have a great week! Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful spot, very clean fantastic service from wonderful staff!! Would recommend it!
Soggiorno di 1 notte a marzo 2020
Risposta di Public Relations Team, il giorno 27 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff are amazing and the property is beautiful. Food is delicious and the BBQ and dancers on the Wednesday were fantastic! Our second time at the white rose and will be going back for a third.
Soggiorno di 8 notti a marzo 2020
Risposta di Public Relations Team, il giorno 30 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa again, and sharing your experience with us. We are glad learning that you left our resort with good experience. Furthermore, we are happy to know that you have a chance to join our BBQ party with Balinese Dance on Wednesday. Most importantly, it's our pleasure to welcoming you back in our resort as our repeater and family member. Your kind words means a lot for us, and we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

KathrynP, Melbourne Vic

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We loved our stay over night at the White Rose pool Villa,the staff provided excellent service though the food was not of good quality if you arrive just after lunch its headed in the Micro wave and as I had ordered a Vol Au Vent the out come was not edible.Room service excellent but again the food was a let down.I would stay again but eat else where.Over all it was a great stay and would give it 4 1/2 stars.Excellent value for money per room cost.Please not there is NO FREE shuttle $15 for driver to and from airport which is fair but no free as advertised.
Soggiorno di 1 notte a marzo 2020
Risposta di Public Relations Team, il giorno 30 mar 2020
Dear KathrynP, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your great experience with us. We are glad to know that our pool villa could live up to your experience along with the value of the room rate. On the other hand, we have noted your feedback about the food & beverages service. Your constructive comment means a lot for us, and we will consider it to make an improvement in the future, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Soggiorno di 3 notti a marzo 2020
Risposta di Public Relations Team, il giorno 27 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon!

10/10 Eccellente

りょう, 大阪

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Personale e servizio
ホテルのスタッフは大変良かった 言語については旅行者側の問題ではあるが、もう少し日本語のパンフレットなど有れば安心して次回も利用しやすいと思う 立地もとても良かった
Soggiorno di 5 notti a marzo 2020
Risposta di Public Relations Team, il giorno 27 mar 2020
Dear りょう, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you left our resort with good experience, and satisfied with the service provided by our staff. Your kind words means a lot for us and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 Buono

Viaggiatore verificato

Soggiorno di 14 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 27 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are happy to know that you are satisfied with the service provided by our staff, and it's our pleasure to received good score from you. Please know that your feedback means a lot for us and motivate us to always give the best and only the best. In the end, we are looking forward to welcoming you back for another getaway with us, soon!

10/10 Eccellente

Simon, Cardiff, U.K.

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely feeling to the resort- a real safe haven from legion street right next door (but you wouldn’t know). Breakfast is good though coffee service to serve your own would be better at breakfast. The pool area is gorgeous with food And drink available all day. The gardens are beautiful but always come with mosquitoes- take some spray!!! Maya serving by the pool is a real gem!!!!
Soggiorno di 7 notti a marzo 2020
Risposta di Public Relations Team, il giorno 16 mar 2020
Dear Simon, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a memorable stay, and left our resort with a good impression. We have noted that you loves the central location, food & beverage service, well maintained garden and the service provided by our staff. We'll make sure to take your kind words as our motivation to keep doing great in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 Buono

Laura

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 8 notti a marzo 2020
Risposta di Public Relations Team, il giorno 16 mar 2020
Dear Laura, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to know that you've a great experience in our resort, and give us a good score for the service provided by our staff. We are looking forward to welcoming you back for another getaway, soon! Best regards,

10/10 Eccellente

DAVID Charles

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 4 notti a marzo 2020
Risposta di Public Relations Team, il giorno 13 mar 2020
Dear David Charles, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your great feedback with us. We are glad to know that you've good experience in our resort, and give a perfect score for the services provided by our friendly and professional staff. With this kind of feedback, we are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

chisa, japan

Viaggio di gruppo
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
急な宿泊の延長にも快く応じてくださり、 ネット予約でも今ここで予約しても金額を見て決めていいとまで言ってくださりとてもいい気持ちで泊まることができました。
Soggiorno di 3 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 12 mar 2020
Dear Chisa, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are more than happy to know that you have a pleasant stay with us and decided to extend your holiday in our resort because of your satisfaction towards our service. It means a lot for us, and we are very happy to serve you as our guest longer. We are looking forward to welcoming you back for another getaway and stay longer with us, hopefully in the near future! Best regards,

10/10 Eccellente

John, Swedesboro, NJ

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Enjoyed the shower & toilet being inside out. Nice experience!!! Wasn't crazy about the bacon at breakfast.
Soggiorno di 4 notti a novembre 2019
Risposta di Public Relations Team, il giorno 12 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great stay in our resort, and we received a perfect score for our services. This kind of feedback really motivates us to constantly give the best service in any given situation and time. We are looking forward to welcoming you back as our repeater and family member, hopefully in the near future! Best regards,

8/10 Buono

Bokun

Soggiorno di 2 notti a febbraio 2020

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
素晴らしい
卒業旅行で利用しました! プール付きのヴィラで、清潔感もあり快適に過ごせました。ホテルのレストランも美味しかったです!
Soggiorno di 4 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 12 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your graduation trip in our resort went pleasantly, along with the standard of cleanliness, the food & beverages service, and especially the pool villa itself. We are so happy to received this kind of feedback, and it motivates us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice cool hotel, had great time during our stay
Soggiorno di 6 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 12 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that you have a great experience in our resort, and left with a good impressions. Your kind words means a lot for our staff, and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

6/10 Soddisfacente

Viaggiatore verificato

Soggiorno di 3 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear beloved guest, Warmest Greetings from White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are glad learning that your overall stay went quite pleasantly. We hope to see you again in the future, and welcoming you back for another getaway with us. Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Staff were generally friendly,attentive and smiling. Rooms were a bit musty smelling.
Soggiorno di 10 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are delighted learning that the service and hospitality provided by our staff could make your stay more memorable. On the other hand, we have noted your feedback about the room odor. We'll review it again and make sure the room is well ventilated. We hope to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di gruppo, Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very good air conditioning, loved the unique outdoor bathroom
Soggiorno di 5 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are so happy to know that your stay in our villa could live up to your experience. On the other hand, we have noted that you loves our room concept and the bathroom as well. Your kind words means a lot for us, and make us more than happy to always give the best service as we can. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

2/10 Terribile

Hiralb, Australia

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Don’t mislead information on the website about property , write genuine and truth. Had really bad experience With everything like rooms and breakfast and cleanliness not good anything.
Soggiorno di 6 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear Hiralb, Warmest Greetings from White Rose! Thank you choosing White Rose Kuta Resort, Villas & Spa and sharing your constructive comment with us. We are saddened learning that you left our resort with unpleasant experience. First of all, we would like to inform you that our website do not provide any review about the property itself. We only put all information that all of guests need to know about White Rose, and a source to make a booking as well. If you don't mind, please send us an email about your dissatisfaction details, so we could review and make an improvement if needed. Please know that your any constructive comments means a lot for us. We hope you have a better experience on your next holiday! Best regards,

10/10 Eccellente

Kamal, Sydney

Viaggio di gruppo, Viaggio con la famiglia
The property location is really good for getting around Kuta, close to beach, shopping, restaurant and pubs. The staff at the resort are really nice and overall it is good choice for staying.
Soggiorno di 7 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear Kamal, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your feedback with us. We are delighted learning that you have a pleasant stay in our resort. Furthermore, we have noted that our central location makes your holiday more convenience. Most importantly, thank you for highly appreciating our staff for their dedication and willingness to assist all of our guest. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 8 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

8/10 Buono

Viaggiatore verificato

Soggiorno di 4 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

10/10 Eccellente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
Soggiorno di 7 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

8/10 Buono

Tammy, Calgary, Alberta Canada

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Clean,great garden ,service was awesome, pool was way to hot,air conditioner was a Big problem did not work well at all
Soggiorno di 8 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear Tammy, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are happy to know that you have a pleasant experience in our resort, along with the standard of cleanliness and the garden. On the other hand, we have noted your feedback about the air conditioner. If you contact our staff directly, our staff will be more than happy to check it for you. Furthermore, we always suggest our guest to close the door, and let the air conditioner work into maximum. However, thank you so much for your kind feedback. We hope that we are able to see you again in the near future, to spend another holiday with us, soon! Best regards,

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Soggiorno di 9 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad learning that your getaway in our resort went pleasantly. Your kind words will motivate our team to always give the best service in any given situation. We are looking forward to welcoming you back for another getaway with us, hopefully in the near future! Best regards,

10/10 Eccellente

め, 埼玉

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
綺麗でとても素敵なホテルでした!朝食もスタッフの方のサービスもとっても良かったです!
Soggiorno di 3 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 9 mar 2020
Dear め, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your feedback with us. We are so happy to know that you are satisfied with our resort, along with the breakfast service and hospitality provided by our friendly staff. Your kind words means a lot for us, and we are looking forward to welcoming you back for another getaway and longer stay with us, soon! Best regards,

6/10 Soddisfacente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the time i stayed the pool was cloudy and alittle green. but everything else was wonderful.
Soggiorno di 8 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 6 mar 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your constructive comment with all of us. We are glad learning that your overall stay was wonderful. On the other hand, we have noted your feedback about the pool. At the moment, a regular cleaning already done to make sure the pool is clear. However, we will take a look and make sure the cleanliness fulfill our standard. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

10/10 Eccellente

Viaggiatore verificato

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service and staff. Lovely hidden location, close to the hubub, but totally isolated so you can’t hear or see it. Beautiful gardens, excellent staff service and the spa is amazing. We enjoyed the breakfast- variety for all, pool lovely and prices at bar restaurant/room service great. We also enjoyed our private villa and pool immensely, so if you can we’ll worth treating yourself!
Soggiorno di 5 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 25 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are very happy to know that your stay went pleasantly, and you left our resort with a great experience. We have noted that you are satisfied with our central location but hidden from the busy street, well maintained garden, breakfast service, and especially the pool villa. Furthermore, thank you for highly appreciating our staff for their dedication and willingness to assist all of our guest. We are looking forward to welcoming you back as a part of our family member, and spend another holiday in your second home! Best regards,

10/10 Eccellente

paul

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Was amazing! Thank you
Soggiorno di 8 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear Paul, Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to know that your stay in our resort went pleasantly, and you go back to your country with good memories. Your kind words means a lot for us, and motivate us to always give the best and only the best in any given situation and time. We are looking forward to welcoming you back and have another great getaway in our resort, soon! Best regards,

4/10 Scarso

Regina

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Not a 4 star
This was not a good stay at all. The rating says it’s a 4 star. It is more like a 3 star. The rooms smelled like someone had taken a dump. Unfortunately we had to book 3 rooms due to flight cancellations. 2/3 room had the smell. There is no lift going into the 3rd floor so definitely wasn’t good for my 76yeat old family member. The breakfast was pretty basic with a 2.5 star rating. Will never go back.
Soggiorno di 1 notte a febbraio 2020
Risposta di Public Relations Team, il giorno 25 feb 2020
Dear Regina, Warmest Greetings from White Rose! First of all, thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are saddened learning that you left our resort with less positive feedback. During your stay, we are more than happy to change your room if the room has a problem with the odor. If you would like to have a ground floor room, we suggest you to book Deluxe Room instead of Standard Room. Regarding the breakfast, we will review it again to make an improvement in the future. We understand your decision not to coming back to our resort, and we hope that you will have a much more fun holiday. Have a great week ahead! Best regards,

8/10 Buono

つっちー, 日本

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
値段からしても十分なクオリティーだと思います。 朝食付きでプールやジム、スパもあってホテルで充分ゆっくりできる設備があります。 また従業員さんの対応が素晴らしく良かったです。
Soggiorno di 3 notti a febbraio 2020
Risposta di Public Relations Team, il giorno 25 feb 2020
Dear つっちー, Warmest Greeting from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are so happy to know that your overall stay went pleasantly, along with the hotel facilities and environment. You have a chance to relax and recharge your body during this holiday. Furthermore, thank you for highly appreciating our staff for their dedication and service from your pre-arrival until you leave our resort. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 Buono

Wendy, Australia

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The pool grout is covered in mould and needs a complete clean. Air conditioning kept breaking down room 1048. Staff ,spa services , gardens amazing
Soggiorno di 10 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 21 feb 2020
Dear Wendy, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are delighted learning that you have a pleasant stay, and have a chance to try the treatment from Island Spa. On the other hand, we have noted your feedback about the pool cleanliness. We will review it and take an immediate action. Furthermore, about the air conditioner, we suggest you to inform our front office during your stay. If we found out that the air conditioner is not working well, we will more than happy to change your room. We are looking forward to welcoming you back for another getaway with us, soon! Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio e servizi
there was a lot of mould floating in the pool from the tiles.they need a good scrub. Bathrooms were needing a good scrub as well. Everything else was good. Good breakfast
Soggiorno di 8 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 6 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for staying with White Rose Kuta Resort, Villas & Spa and sharing your experience with us. We are so happy to know that your overall stay went pleasantly and you are satisfied with the breakfast every morning. On the other hand, we have noted your constructive comment about the pool, and bathroom cleanliness. We'll always make sure all area's cleanliness fulfill our standard. Your kind words and input means a lot for our resort to make an improvement. We are looking forward to welcoming you back, and promise to give you a perfect experience while staying with us! Best regards,

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
It is located at very convenient place to Kuta beach, shopping and other entertainment. Standard room are very spacious. Traditional hotel. Standard rooms should at least provide the basic requirement like tea coffee. Huge property and staff are very polite.
Soggiorno di 3 notti a gennaio 2020
Risposta di Public Relations Team, il giorno 6 feb 2020
Dear beloved guest, Warmest Greetings from White Rose! Thank you for choosing White Rose Kuta Resort, Villas & Spa and sharing your experience with all of us. We are glad to know that our central location become the pinnacle of your stay and make your holiday more convenience. On the other hand, we are happy that our standard room could live up to your expectation, and thank you so much for appreciating our friendly staff. We are really looking forward to welcoming you back for another getaway with us, hopefully soon! Best regards,