Suite monolocale, letti multipli, non fumatori | Culle/letti per bambini (gratuiti), Wi-Fi gratuito, lenzuola

Recensioni per Super 8 by Wyndham LaGrande

2 out of 5
Super 8 by Wyndham LaGrande
2407 E R Ave, La Grande, OR

Recensioni

7,0

Buono

Valutazione di 10 - Eccellente. 191 su 1000 recensioni" "
Valutazione di 8 - Buono. 361 su 1000 recensioni" "
Valutazione di 6 - Soddisfacente. 249 su 1000 recensioni" "
Valutazione di 4 - Scarso. 133 su 1000 recensioni" "
Valutazione di 2 - Terribile. 66 su 1000 recensioni" "

7,4/10

Pulizia

7,6/10

Personale e servizio

6,4/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

7,2/10

Ecosostenibilità

Recensioni

6/10 Soddisfacente

Tandi

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Upon arrival the receptionist was on a call and didn’t even acknowledge we had arrived. Once the call ended we were attended to and assigned our room. Upon entering the room we noticed there were no towels in the bathroom. We hd to go to the front desk to get towels. The mattress was pretty uncomfortable but we managed for the two nights we were there. Overall experience was manageable but not top notch.
Soggiorno di 2 notti ad aprile 2024
Risposta di Erin, il giorno 30 apr 2024
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback.I am saddened to hear the desk clerk did not acknowledge your arrival until after she had ended the call she was on and that our housekeeping staff missed stocking the room with towels, I do apologize. Here at Super 8, we continuously strive to meet your needs and expectations and I will address these concerns with my staff to prevent any other future occurrences. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terribile

Israel

Viaggio di lavoro
Non mi è piaciuto: Personale e servizio
horrible service, the lady at the front desk is rude and doesn't like to her job!
Soggiorno di 4 notti ad aprile 2024
Risposta di Erin, il giorno 30 apr 2024
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am very sorry to hear this was your experience in dealing with that desk clerk, I do apologize for her rudeness and her horrible service. Please rest assured I will be speaking to her about your experience and this will not be happening again. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Eccellente

Kelly

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice experience
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin, il giorno 30 apr 2024
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am very happy to see you had a nice stay and we look forward to you staying with us again in the future.

10/10 Eccellente

Diane

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin, il giorno 23 apr 2024
Thank you for taking the time to review your stay with us at Super 8. I am happy to see you had a wonderful stay with us, and we look forward to having you stay with us again in the future.

6/10 Soddisfacente

Daniel

Viaggio di gruppo
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Issues with cleanliness, and HVAC in room
Soggiorno di 1 notte ad aprile 2024
Risposta di Erin, il giorno 8 apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear there was cleanliness and HVAC issues with your room. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terribile

Pamela

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The room wasn’t clean and there are con webs in every corner of the room. The chair is stained and dirty. The room was smelly. There were hairs on the blanket. Will never stay there again.
Soggiorno di 3 notti a marzo 2024
Risposta di Erin, il giorno 1 apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that your room was not cleaned up to standards. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Soddisfacente

Matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia
We had to ring the bell multiple times before a worker came to help us. She did not apologize or acknowledge that we had to wait. The quality of the hotel does not match the price.
Soggiorno di 1 notte a marzo 2024
Risposta di Erin, il giorno 1 apr 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you had to ring the bell several times before the desk clerk came to the desk to assist you. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Buono

Kristie

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Easy to get to, simple, free breakfast.
Soggiorno di 2 notti a marzo 2024
Risposta di Erin, il giorno 11 mar 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. It is always a pleasure to receive positive feedback.I am particularly pleased that you found us easy to get to and enjoyed the free breakfast. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Soddisfacente

Jessica

Soggiorno di 1 notte a marzo 2024
Risposta di Erin, il giorno 26 mar 2024
Thank you for taking the time to review your stay with us we appreciate your feedback. We look forward to you staying with us again in the future.

6/10 Soddisfacente

Vanessa

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin, il giorno 22 feb 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be an enjoyable one, please let me know if there is anything we could do better for you in the future. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

4/10 Scarso

Wendy

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
My son was having a bath when the ceiling above him started leaking into his bathwater. I mentioned it to the front desk and they gave me an email to send my concerns. I emailed twice over the span of several days. My email contained a video of the leak. After almost a week I called and still no response. Clearly they have no concern for customer service. The ceiling had obvious signs of being patched but the underlying issue apparently was not fixed.
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin, il giorno 16 feb 2024
Hi WendyI did receive and respond back to your email on Monday of this week right after your stay with us. I put a discount on your room and refunded your credit card 40.00 on Monday and I also tried to call you but must not have a correct phone number. I do apologize you felt I was ignoring the situation however I did take the issue seriously. I turned the matter over to my maintenance team to fix the issue as to not be a reoccurring problem. Here at Super 8 we do strive to exceed our guests expectations and again apologize we did not exceed yours. Thank you again for bringing this matter to my attention so we could get it taken care of promptly.

6/10 Soddisfacente

William

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Staff was friendly and helpful. Hotel is run down and not very clean. Breakfast is very weak.
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin, il giorno 15 feb 2024
Thank you for taking the time to review your stay with us, we appreciate your feedback. I am happy to hear our staff is friendly and helpful, but saddened to see that you found the hotel to be ran down and the breakfast to be weak. Please rest assured we are taking care of these issues and hope you will give us a chance to better serve you in the future.

8/10 Buono

Bruce, Salt Lake City

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 14 feb 2024
Thank you for taking the time to review your stay with Super 8, we appreciate your feedback. We look forward to seeing you again with any of your future rooming needs.

6/10 Soddisfacente

Janell, Mountain Home

Viaggio di coppia
Mi è piaciuto: Pulizia e personale e servizio
No lightbulb in bedside lamp
Soggiorno di 1 notte a febbraio 2024
Risposta di Erin, il giorno 9 feb 2024
Thank you for taking the time to review your stay with us we appreciate the feedback. I am sorry to hear the bedside lamp was missing a lightbulb, thank you for bringing this to our attention so we can fix this issue right away. We hope you will stay with us again in the future.

6/10 Soddisfacente

Doyle

Soggiorno di 2 notti a gennaio 2024
Risposta di Erin, il giorno 26 mar 2024
Thank you for taking the time to review your stay with us we appreciate your feedback. We look forward to you staying with us again in the future.

6/10 Soddisfacente

Benton

Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 30 gen 2024
Thank you for taking the time to review your stay with us at Super 8 by Wyndham, we appreciate your feedback. It is very important to us in letting us know what we could do better in the future to meet or exceed your expectations. We hope that you will choose to stay with us again in the future.

4/10 Scarso

Melissa

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Not my best stay!
The stay was about what I would expect for a Super 8. The bed was clean but not especially comfortable with an old very blanket used over the sheets. The bathroom smelled of mildew and pee. The mirror and nightstand had wipe marks left from cleaning. Overall, the stay was ok, but the bathroom smell was unacceptable and the old crunchy blankets they use make me not want to stay again. It wouldn’t have done any good to complain while I was there because they were so short staffed.
Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 17 gen 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that this was anything less than a great stay. Please rest assured that we are taking the appropriate measures to address these problems and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Soddisfacente

Jodie

Viaggio di lavoro, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room had crumbs all over tables. The carpet was dirty. The refrigerator did not work. Two light bulbs burnt out.
Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 17 gen 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear you experienced these issues with your room. Please rest assured that we are taking the appropriate measures to address these problems and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terribile

Davina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Found this in bed
Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 17 gen 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that this was your experience; please allow me to express my sincerest apologies.I am sorry to hear that this happened to you, and thank you for bringing this matter promptly to our attention so we could get it taken care of right away with no delay. Please rest assured that we are taking the appropriate measures to address this and prevent future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations.We appreciate the time you took to share your feedback, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Eccellente

Jon

Soggiorno di 1 notte a gennaio 2024
Risposta di Erin, il giorno 17 gen 2024
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be an enjoyable experience. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations.Again thank you for sharing your experience, and we look forward to serving you in the future.

4/10 Scarso

Jay

Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
My first room had dirty sheets. The key cards would not work for the second room. Every time I returned to the hotel the staff would have to update the card.
Soggiorno di 2 notti a gennaio 2024
Risposta di Erin, il giorno 12 gen 2024
Thank you for taking the time to review your stay with us at Super 8, we appreciate your feedback. I am saddened to see that you had these issues during your stay and this is not our standard. I will share your feedback with my team and be rest assured we will take the appropriate steps to preventing these issues in the future. We hope you will stay with us again and give us another chance to better serve you in the future.

10/10 Eccellente

Stacy

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The staff there are always so nice and helpful.
Soggiorno di 1 notte a dicembre 2023
Risposta di Erin, il giorno 9 feb 2024
Thank you for taking the time to review your stay with us we appreciate the feedback. I am happy to see the staff is always so nice and helpful and I will pass on your comments. We look forward to you staying with us again in the future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Soggiorno di 1 notte a dicembre 2023
Risposta di Erin, il giorno 21 dic 2023
Thank you for taking the time to review your stay with us here at Super 8. I am happy to see that you enjoyed your stay with us and we are looking forward to you staying again in the future.

10/10 Eccellente

Toni

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Great Place
We love this motel. The staff is friendly and helpful. The room was spotless and the beds and pillows were comfy! Loved the oil and hot tub!
Soggiorno di 1 notte a dicembre 2023
Risposta di Erin, il giorno 21 dic 2023
Thank you for taking the time to review your stay with us here at Super 8. I am happy to see that you love our hotel, found the staff to be friendly and helpful, as well as you enjoyed the pool area and your room. We are looking forward to you staying with us again in the future.

8/10 Buono

Tim

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2023
Risposta di Erin, il giorno 21 dic 2023
Thank you for taking the time to review your stay with us here at Super 8. I am happy to see that you enjoyed your stay with us, and we are looking forward to you staying with us again in the future.

8/10 Buono

Annie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Breakfast wasn’t good! All pre packaged.
Soggiorno di 2 notti a dicembre 2023
Risposta di Erin, il giorno 15 dic 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you found the breakfast to not be very good, we are in the process of changing some of the breakfast options. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

4/10 Scarso

Dennis

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura
Risposta di Erin, il giorno 15 feb 2024
Thank you for taking the time to review your stay with us, we appreciate your feedback. I am saddened to see you did not have an enjoyable stay. I hope you will give us a chance to better serve you in the future.

10/10 Eccellente

David

Soggiorno di 1 notte a dicembre 2023
Risposta di Erin, il giorno 15 dic 2023
Thank you for taking the time to review your stay with us we appreciate your feedback. I am glad to see you enjoyed your stay and we look forward to you staying with us again in the future.

10/10 Eccellente

Jessica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great hotel and friendly staff.
Soggiorno di 1 notte a dicembre 2023
Risposta di Erin, il giorno 8 dic 2023
Thank you for taking the time to review your stay with us. It makes me happy to hear that we have a great hotel and friendly staff. I will share your comments with the staff and we look forward to you staying with us again in the future.

8/10 Buono

Jeanna

Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 21 dic 2023
Thank you for taking the time to review your stay with us here at Super 8, we appreciate your feedback. I am happy to see that you enjoyed your stay with us, and we are looking forward to you staying with us again in the future.

6/10 Soddisfacente

Paul

Mi è piaciuto: Personale e servizio
Adequate place to spend the night. Breakfast offered a high variety of options.(Best part of our stay). Staff was polite and recorded room discrepancies. Shower was hot and had good pressure A bit noisy from overhead occupants. Sink drain was very slow and could be easily corrected by cleaning out the drain path.
Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 1 dic 2023
Thank you for taking the time to review your stay with us, we appreciate your feedback and it is very important to us. I am pleased to hear you enjoyed the breakfast and you found the staff to be polite. We have corrected the issue with the sink and thank you for letting us know about it. We look forward to you staying again with us in your future travels.

2/10 Terribile

Betsy

Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 21 dic 2023
Thank you for taking the time to review your stay with us here at Super 8, we appreciate your feedback. I am sad to see that you had anything less than an enjoyable stay with us, we do strive to make every guests experience with us a good one. We hope you will give us another chance to better serve you in the future.

2/10 Terribile

Jessica

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
the night front desk employee said it's cheaper to book online . so I booked a room online standing at the front desk. when I checked out I asked how much I was charged and she said $124.??. I explained my card said I was charged $162. she said because I booked online it was more expensive?? there was no shower curtain in the bathroom and the sink wouldn't drain. I am very unpleased. I was wanting to use the spa as well and it was broken. it had been for a while but outside the sign still says they have a spa.
Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 23 nov 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that there was confusion about booking your room through a third party. I would also like to apologize there was no shower curtain and issues with the sink. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

2/10 Terribile

Bradley

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 23 nov 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you did not enjoy your stay. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

8/10 Buono

Zachary

Viaggio di lavoro
Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 17 nov 2023
Thank you for your time to review your stay with us, we appreciate the feedback. We look forward to you staying with us again in your future travels.

10/10 Eccellente

Valerie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a novembre 2023
Risposta di Erin, il giorno 17 nov 2023
Thank you for your time to review your stay with us, we appreciate the feedback. We look forward to you staying with us again in your future travels.

6/10 Soddisfacente

cathy

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
I think it would be helpful if the owners of this property invested a little money in updating this facility. the carpets were quite stained. I felt as if this property had been neglected. Many people travel through this area and I think it would be worth the financial investment in improvements.
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 9 nov 2023
Thank you for taking the time to review your stay with us, we appreciate your feedback. Your feedback gives us the information needed to know where we need to make some improvements so we can better serve our guests in the future. I will share these comments with our team and I hope you will give us a chance to better serve you again in the future.

6/10 Soddisfacente

Emma

Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 9 nov 2023
Thank you for taking the time to tell us about your experience with us, we appreciate your feedback.We look forward to hopefully serving you in the future.

10/10 Eccellente

Patience

Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 23 nov 2023
Thank you for taking the time to review your stay with us. We look forward to you staying with us again in the future.

10/10 Eccellente

tina

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Everything was nice and clean and quiet, I was bummed that the hot tub was out of service but I will still be back.
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 2 nov 2023
Thank you for taking the time to review your stay with us. We really appreciate your feedback, I happy to hear you found everything to be nice and clean. I am also bummed the hot tub is out of service at the moment but rest assured we are taking all the measures to get it back into operation. Thank you again for your review and we look forward to seeing you again in the future.

10/10 Eccellente

Michal

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The things we care about most when traveling: comfortable bed, good shower w/ nice water pressure, cleanliness & quiet. All of these were excellent! Bed had a pillow topper & was soft and comfortable. Hot tub was very relaxing after travel. We were in the disability room, so things were spacious and close to all amenities. One negative, someone in a wheelchair would be frustrated with no towel rack or ring close to the sink having to trek across the bathroom to access a one.
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 27 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. It is always a pleasure to receive positive feedback.I am particularly pleased that you found your stay to be excellent. I also appreciate the suggestion for helping to make the bathroom more adequate for the disability room. I will share your comments with our team, who I am certain will be encouraged by your remarks. Here at Super 8, we continuously strive to exceed your expectations. Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Buono

Viaggiatore verificato

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good mid-range hotel
This is a good mid-range hotel. The staff are excellent and it has always been clean. The condition of the property is not great, just run down and very worn. Prices are usually good. Breakfast is just ok.
Soggiorno di 2 notti a ottobre 2023
Risposta di Erin, il giorno 27 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande.I am particularly pleased that you found your stay with us to be adequate, please let us know if there is anything we could do to make it even better for your next stay with us. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

8/10 Buono

Jamie

Soggiorno di 2 notti a ottobre 2023
Risposta di Erin, il giorno 27 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande.I am particularly pleased that you found your stay with us to be enjoyable, please let us know if there is anything we could do to make it even better for your next stay with us. Here at Super 8, we continuously strive to exceed your expectations.Thank you again for sharing your experience, and we look forward to serving you in the future.

6/10 Soddisfacente

Todd

Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
For the cost of the motel it was not very nice a little old nothing fancy just a high price
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 27 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you felt our hotel was to pricy and a little old. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Eccellente

Anthony

Good clean place. Staff could probably go through some customer service training, but they got me checked in satisfactorily. i only ding because the carpets and decor are 30 years old. Hotel could use an update.
Soggiorno di 1 notte a ottobre 2023
Risposta di Erin, il giorno 20 ott 2023
Thank you for taking the time to review your stay with us, your feedback is important. Here at Super 8 we are always striving to exceed your expectations and your comments will help us to make those improvements. Again thank you for sharing your comments and we hope you will give us a chance to better serve you in the future.

4/10 Scarso

Eric

Viaggio con la famiglia
Mi è piaciuto: Pulizia
Non mi è piaciuto: Condizioni e dotazioni della struttura
This hotel is very old and in need of updating. Overall clean, but old. There is no elevator, electrical plugins are not in a convenient location with no usb plug options. Hotel was short staffed so I had to find someone to check us in. She was doing the best she could under not so great circumstances. And for whatever reason they hotel chose to steam clean their stairs during checkin time. Which if they had an elevator, it wouldn’t be inconvenient. However since the stairs are the only option, it was inconvenient m, especially since the gentleman cleaning them made no effort to make room for our elderly parents trying to make their way up the stairs. I would not recommend this hotel for anything other than a place to get sleep and then leave.
Soggiorno di 1 notte a settembre 2023
Risposta di Erin, il giorno 6 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you experienced these issues during your stay with us. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

6/10 Soddisfacente

Thomas

Non mi è piaciuto: Servizi
Average old motel
Soggiorno di 1 notte a settembre 2023
Risposta di Erin, il giorno 6 ott 2023
Thank you for taking the time to tell us about your experience at Super 8 by Wyndham LaGrande. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.Your feedback is very important to us, and I am saddened to hear that you found the hotel old. Please rest assured that we are taking the appropriate measures to address the problem and prevent any future occurrences. Here at Super 8, we continuously strive to meet your needs and expectations. We appreciate the time you took to share your concerns, and it is our hope that you will give us the opportunity to better serve you in the future.

10/10 Eccellente

Chad

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Probably the best hotel in La Grande. Rates are a bit too expensive, but the hotel is definitely cleaner and nicer than other hotels in the city.
Soggiorno di 1 notte a settembre 2023
Risposta di Erin, il giorno 28 set 2023
Hi ChadThank you for taking the time to review your stay with us, we appreciate your business and your feedback. I am very happy to see that you enjoyed your stay and think that we are cleaner and nicer than others. We know you have several choices when choosing where to stay and we are glad you choose to stay with us. We look forward to you staying with us again when traveling this way in the future.

8/10 Buono

Samuel

Mi è piaciuto: Pulizia e comfort della camera
Soggiorno di 1 notte a settembre 2023
Risposta di Erin, il giorno 29 set 2023
Thank you for taking the time to review your stay with us, your feedback is very important to us in improving our guests experience. We appreciate your business and hope to see you stay with us again in the future.

4/10 Scarso

Ashley

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
The front desk staff was very kind and helpful. The bed linens were stained, the bathroom has mildew on the walls, the upholstered chair was stained and dirty and there was a half eaten tater tot in the middle of the floor.
Soggiorno di 1 notte a settembre 2023
Risposta di Erin, il giorno 22 set 2023
Thank you for taking the time to review your stay with us, I am happy to hear the front desk staff was very kind and helpful, however saddened to hear the rest of the stay was not at all up to standards. Thank you for bringing this to my attention so I can go over this with my staff and get these issues addressed so they won't happen again in the future.