Vacanze La Point

Il luogo è paradisiaco, la spiaggia è vulcanica quindi scura, ma la baia nel complesso spettacolare. I servizi ed il personale veramente ottimi. Spa in posizione unica con personale esperto. Unico inconveniente la posizione isolata ed i servizi tutti disponibili ma tutti extra. La gestione mette a diposizione tours dell'isola a pagamento. A nostro parere si dovrebbero facilitare gli ospiti con navette gratuite almeno verso l'aereoporto e la capitale, in quanto i taxi sono piuttosto costosi e il noleggio dell'auto, in considerazione delle condizioni delle strade e della guida a destra, non consigliato. Inoltre sempre per lo stesso motivo, l'acquisto dei pasti è obbligato per cui sarebbe utile includere nel costo almeno la colazione.

WONDERFULL PLACE TO STAY, FRIENDLY STAFF , AND VERY GOOD BREAKFAST

The welcome was amazing, checked in at 3 and room wasn't ready until after 5. Was sent to sports bar for lunch in the meantime to be told lunch doesn't start until 5 so had drinks. Finally got to room for room to be wet. Took a nap and got up for dinner there was no running water to shower, I got room service instead. Next morning still no water and I had to use the bathroom. Went to breakfast to be served tea in a chipped teacup with lipstick stains, breakfast however was amazing, and spent some time at the beach. Returned to room to wash off and ofcourse no water. I had to call front desk to arrange for a shower in guest services and to use the toilet as the room couldn't flush. There was a leak from the room above, maintenance came checked it, left the room muddy with their boots as water had settled on the floor and never returned. Called for housekeeping to freshen up room and remove water as this was a hazard, she came after 2pm when all this happened since morning. Beautiful property, lovely amenities, sadly, with the worst service ever.

The selection of cusine was enjoyable. The staff were extremely helpful, friendly and knowledgeable.