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Recensioni per Faletti's Hotel

4 out of 5
Faletti's Hotel
24 Egerton Road, Lahore

Recensioni

8,0

Ottimo

Valutazione di 10 - Eccellente. 5 su 11 recensioni" "
Valutazione di 8 - Buono. 3 su 11 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 11 recensioni" "
Valutazione di 4 - Scarso. 1 su 11 recensioni" "
Valutazione di 2 - Terribile. 1 su 11 recensioni" "

7,0/10

Pulizia

7,6/10

Personale e servizio

8,8/10

Servizi

7,0/10

Condizioni e dotazioni della struttura

9,0/10

Ecosostenibilità

Recensioni

8/10 Buono

Adrian

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Stayed 5 nights there. It was by far the best and charming accommodation during my Pakistan trip. Courteous staff keen to serve and satisfy the guest. Efficient concierge service. Appreciate the free return airport transfer. Room and bath slightly dusty, but generally clean. Slept very well on the king-size bed, even better then at home. They paid attention to my special requests regarding the room. Breakfast was a feast: rich spread of continental and above all delicious local dishes. I’ll miss it. Tranquillity and somewhat better air in highly polluted Lahore can be found in their inner yard. History-loaded house in an ultra-central location next to the Mall Rd. Would book again.
Soggiorno di 5 notti a febbraio 2024
Risposta di Ali, il giorno 26 mar 2024
Thank you so much for taking the time to leave such a positive review of your stay at our hotel. We are thrilled to hear that you had a wonderful experience with us.

10/10 Eccellente

samia

Soggiorno di 10 notti a novembre 2023

4/10 Scarso

mariana

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very slow and bad service My room was not that clean found cockroaches many times
Soggiorno di 8 notti a ottobre 2023
Risposta di Reservations , il giorno 24 ott 2023
Dear Mariana,We are sorry to hear about your experience at Faletti's Hotel. Thank you very much for your review regarding your recent stay at our hotel. Your feedback is highly appreciated and extremely valuable to us, as we strive to improve with each and every stay. I greatly appreciate your comments about aspects of the room and service that need updating.Best RegardsFaletti's Hotel

8/10 Buono

James

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
A comfortable historic hotel
Visit Falettis for it's history. It's a comfortable heritage hotel and the staff are attentive and friendly. It doesn't quite match high end European or US standards in fit and finish, but it has a lot of charm and was far superior to every other hotel I stayed in during my 3 weeks in Pakistan. I would definitely return.
Soggiorno di 1 notte a ottobre 2023
Risposta di Abdullah , il giorno 24 ott 2023
Dear Mr James,We are delighted to hear about your positive response and wonderful stay at the Faletti's Hotel. We will be looking forward to welcome you again at the property,Best RegardsFaletti's Hotel

10/10 Eccellente

Zahid

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Great staff and the area is in the centre of the city and very central. The property is a period building with a great colonial charm
Soggiorno di 2 notti a novembre 2022

10/10 Eccellente

ANNY, Aldie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent service and great staff. The property is restored beautifully and is a treat to stay at and admire. I highly recommend it.
Soggiorno di 4 notti ad agosto 2022

10/10 Eccellente

Tariq

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 2 notti a dicembre 2019
Risposta di Fakhar, il giorno 14 gen 2020
Thank You for your feedback.

8/10 Buono

Viaggiatore verificato

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Bonne prestation générale
Ce serait bien de changer la musique d'ambiance en salle de restaurant (du petit-déjeuner au dîner, celle-ci est identique, donc lassante) La mise à disposition de serviettes de toilette et de papier toilette dans les chambre est un parfois aléatoire. L'environnement au cours de la prise de repas l'après-midi et le soir est souvent extrêmement bruyant.
Soggiorno di 9 notti a novembre 2018
Risposta di Ali, il giorno 7 dic 2018
Dear Bonne prestation générale, Thank you so much for providing your feedback, we will definitely work on the issues you faced. Thanks for staying with us.

6/10 Soddisfacente

Shazia

It was so so
We stayed there but our experience was not very good actually I am travelling all over the world comfort was good but other facilities was not up to the mark like cleanliness privacy sound was too loud around all the time
Soggiorno di 2 notti a ottobre 2018
Risposta di Ali, il giorno 1 nov 2018
Thank you So much for your Feedback, we will work hard to minimize our faults. Hope to you again.

2/10 Terribile

Shan

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Don't stay here unless there is no other option
Worst hotel of the kind I have stayed at. Never been more disappointed. Firstly, the photos are fake. Many of the photos are actually from Nishat Hotel, including room photos and a photo of the pool (Faletti's has no pool). Listed services are also wrong. Secondly, the level of cleanliness was disappointing. Changed rooms after I saw stains on a pillow. The duvet cover looked and felt like it had been washed a million times. Thirdly, electricity sockets were lose and more than once I saw sparks come out of it. That is a safety hazard AND horrible for electronic devices. Fourthly, rather than listing themselves on Hotels.com, it is actually some travel agent in Islamabad who is managing this listing, and they are charging a hefty commission. The hotel management seems completely unaware of this. Finally, I stayed here for the supposed history, and all the historic figures that have stayed here "since 1880", but they should really remove that because there are no artifacts or pictures, let alone furniture or anything else. They offer no information about any of that. The hotel is also somewhat far from the more happening areas of the city. Trust me. Pretty much any of the good hotels in Lahore would be MUCH MUCH better than this, for the same price. DO NOT STAY HERE.