Resort a Lake Charles

“Love the lazy river!”

“Very clean and comfortable room. However, I called the day prior to inform staff that I had misplaced my drivers license. They were able to change checkin name and told me that I would not be able to gamble, which I was ok with. I told them, I was only planning on spending time in pool while my family gambled. I changed and went down to pool right after checkin, was denied access to pool because I didn’t my id. I attempted to speak to a manager several times and was either transferred and left...

“Everything was so nice I haven't been there in years but I will go back”

“Asked for a refund nevere received it... bathroom dirty the whole thing was nasty”