6/10 Soddisfacente
Marika
Viaggio con famiglia e bambini piccoli
26 feb 2026
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The room we got was great, very nice and had a full mini kitchen. Dick at check in was awesome! Polite, charming and funny! The woman at check in during the day was rude. She purposely ignored and bypassed my husband while he waited online. The guy even told her my husband was next and she still ignored him. The breakfast room was packed so the kids had to eat in the lobby. While there my husband noticed someone left a phone. He tried to bring it to her attention. She again ignored him. I noticed but just watched. He told her again Excuse me someone left a phone. Ignored again. He thought she didn't hear him so he walked toward the desk and she proceeded to away from him. I walked up to her and said Hi my husband was trying to tell you someone left their phone. She said Yes I'm going to get that now so I told her Oh so you purposely ignored him, that's rude and you did it earlier as well. She looked annoyed and shocked that I called her out but I didn't care. The breakfast room was packed every day which was a turn off. No seating available ever. The POOL which is why we booked was a huge disappointment - levels of chlorine were scary. Once you enter after a few minutes your eyes are burning and tearing. Kids were coughing so hard they couldn't breathe-parents were removing them from the water. Some kids even threw up in the pool. They need to check their chlorine levels because they are dangerously high. I unfortunately wouldn't stay here again. My daughter loved the slide.
Marika
Soggiorno di 2 notti a febbraio 2026
