Hotel a Lake Hughes

“Old structure ”

“My circumstances regarding my situation call for exceptions to “policy” and my rating is not due to policy per se but because I think there was very little customer service. The person at the late night window had a very detached level of concern and sadly a true lack of empathy. I may be aging myself but customer service requires the server to help the customer… basically problem solve, think outside the box, call someone, and/or at least smile. I had chosen this location and establishment...

“.”

“Site said double bed and showed pictures of 2 beds, but the room only had 1 bed. First room we got to had a leak as well. They moved us to a new room that smelled very moldy.”

“It was cool motel to stay at”

“We circled around the property and decided against staying.”

“Pulizia, parcheggio”

“I would like to speak with someone about my stay. 323-387-7774”

“We play softball tournaments in Palmdale and stay here because it's so close to everything.Great location and staff just wish it had a pool.”

“First room we got had unknown stains on the carpet. So they did change are room but it was a bit smelly. It’s next to the highway so we definitely heard the cars at night. Breakfast was good. Your basic breakfast, they did have a waffle makers so that was good. Parking is free so big plus. Staff was friendly but we never got our beds remade they only took out the garbage. Also they gave us only three towels and we had 4 guess. It was close to the mall and a lot of food places. Pool and jacuzzi...

“Nice motel clean and quiet affordable as well staff was great thank you”

“Julie was fantastic as she tried to help make our stay better. The hotel was very hot. We moved to 4 different rooms as the AC didn’t work. Even in the lobby it was really hot for the staff and people eating breakfast. The hotel wasn’t great but Julie was great.”

“Some of the staff are very rude especially front desk Jasmine some rooms have bugs and they allow pets that are not leashed which I was frightened of when on my way to work. They do try to accommodate to switch rooms if your unhappy parking is ok but my kid car had got hit from the back while parked. Housekeeper Carmen is very nice property manager is nice.”

“No papel no toallas”

“El cuarto olía mucho a cigarro”

“Very good breakfast. The pool has a great hot tub!”

“This hotel is terrible and unsafe”

“Breakfast needs more healthy options”

“Easy parking and check in process very modern and clean”

“Great”