Hotel romantici a Lake Las Vegas

“I reserved a Lake View room. We arrived at almost 6pm, and our room wasn't ready. They offered to give me a traditional room, but no offer to credit me the difference between the two rates. One finally became available 15 minutes later, but the keys didn't work. After two attempts they said if it doesn't work to call them , but no one answered the phone. After the third attempt we finally had to leave as we were late for an event. We called from the car and Amanda was super helpful and got...

“Atmosfera”

“Ottima posizione sulla Strip. Camera pulita, confortevole e spaziosa. Servizi inclusi (palestra, piscina ecc...) molto validi. Buona assistenza da parte del personale.”

“L'hotel è comodo per visitare la diga, le stanze sono grandi ma con arredamento vecchiotto, le parti comuni invece sono belle. La valutazione pessima è anche per la maleducazione della persona alla reception con cui ho effettuato il check out (Allex), sembrava cercasse il litigio, consiglio vivamente alla direzione di affidarle compiti diversi dalle relazioni con il pubblico. Incredibile come una persona possa rovinare così del tutto l'immagine di un'hotel. ”

“I've prepaid my room for 1 night, aware of a surcharge of approximately 53 euro as a resort fee, and I was charged 113 euro in fact. They haven't sent me any invoice via email, even after my requests. Now, they reply with automated messages to all my messages, no way to chat with a human. A real shame”