Tutte le recensioni mostrate sono state scritte da ospiti che hanno effettivamente soggiornato nella struttura. Solo i viaggiatori che hanno prenotato un soggiorno con noi possono inviare una recensione. Verifichiamo le recensioni seguendo le nostre linee guida e le pubblichiamo tutte, positive e negative.Maggiori informazioniApertura in un’altra finestra
Valutazione di 10 - Eccellente. 726 su 1003 recensioni" "
10 - Eccellente
726
Valutazione di 8 - Buono. 202 su 1003 recensioni" "
8 - Buono
202
Valutazione di 6 - Soddisfacente. 49 su 1003 recensioni" "
6 - Soddisfacente
49
Valutazione di 4 - Scarso. 21 su 1003 recensioni" "
4 - Scarso
21
Valutazione di 2 - Terribile. 5 su 1003 recensioni" "
2 - Terribile
5
9,4/10
Pulizia
9,4/10
Personale e servizio
9,2/10
Servizi
9,4/10
Condizioni e dotazioni della struttura
9,2/10
Ecosostenibilità
Recensioni
10/10 Eccellente
Sandra
6 mag 2024
Cleanliness, Friendly service location
Sandra
Soggiorno di 3 notti a maggio 2024
Risposta di Rich C., il giorno 6 mag 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you found the staff to be friendly and the hotel clean. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
8/10 Buono
Joanie M.
5 mag 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Joanie M.
Soggiorno di 2 notti a maggio 2024
8/10 Buono
Mehraj
27 apr 2024
Mi è piaciuto: Condizioni e dotazioni della struttura
Excellent
Mehraj
Soggiorno di 2 notti ad aprile 2024
Risposta di Rich C., il giorno 29 apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
6/10 Soddisfacente
Miglena
Viaggio con la famiglia
20 apr 2024
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
Property was under renovation, however we were pleased the pool was open and available for use
Miglena
Soggiorno di 3 notti ad aprile 2024
Risposta di Ozzy Garibay / Front Office Manager, il giorno 21 apr 2024
Hello Dear Miglena, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed our pool and appreciated the service provided by our staff during your stay.We apologize for any inconvenience caused by the ongoing renovations and your dissatisfaction with the property conditions and facilities. Your comments are valuable to us as we strive to improve our guests' experience.We hope to have the opportunity to welcome you back in the future and provide you with an even more enjoyable stay.Best regards,
10/10 Eccellente
Christine
17 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent hotel with fantastic breakfast. Clean with a friendly staff and great amenities.
Christine
Soggiorno di 5 notti ad aprile 2024
Risposta di Rich C., il giorno 22 apr 2024
Thank you for taking the time to leave such a glowing review! We're thrilled to hear that you had an excellent experience at our hotel and that you enjoyed our fantastic breakfast, clean accommodations, friendly staff, and great amenities.Your feedback is greatly appreciated, and we hope to have the pleasure of welcoming you back for another fantastic stay in the future!
10/10 Eccellente
Paul
Viaggio con la famiglia
15 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The property is conveniently located, and offers a great view of the lake. It's away from the noise of main street. Not easy to walk to all of the shops.
Paul
Soggiorno di 1 notte ad aprile 2024
Risposta di Rich C., il giorno 15 apr 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Krista
7 apr 2024
Krista
Soggiorno di 3 notti a marzo 2024
Risposta di Rich C., il giorno 29 apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Santanu
Viaggio con la famiglia
3 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The rooms were clean and location was convenient, complimentary breakfast was fantastic.
Santanu
Soggiorno di 2 notti a marzo 2024
Risposta di Rich C., il giorno 4 apr 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Kendall
1 apr 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kendall
Soggiorno di 1 notte a marzo 2024
Risposta di Rich C., il giorno 2 apr 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
8/10 Buono
Drew
Viaggio con la famiglia
24 mar 2024
Mi è piaciuto: Personale e servizio
After a room snafu, the staff corrected the situation quickly and efficiently. Top notch!
Drew
Soggiorno di 3 notti a marzo 2024
Risposta di Rich C., il giorno 25 mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Fred
21 mar 2024
Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Fred
Soggiorno di 2 notti a marzo 2024
Risposta di Rich C., il giorno 25 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Paul
Viaggio con la famiglia
21 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful hotel in heart of Lake Placid, right at corner of Mirror Lake. Beautiful great room, very new feel.
Paul
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 21 mar 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Jessica
19 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Jessica
Soggiorno di 8 notti a marzo 2024
Risposta di Rich C., il giorno 21 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
ROBERT
Viaggio di coppia
13 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall great place to stay.
ROBERT
Soggiorno di 2 notti a marzo 2024
Risposta di Rich C., il giorno 13 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Mélanie
Viaggio con la famiglia
6 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Très bel hôtel près de la rue principale. Beaucoup d’attention faite aux clients (chocolat chaud et café dispo en tout temps). Déjeuner inclus avec des œufs et des gaufres. Nous avons bien aimé le lobby pour le 5 à 7 jeux de société.
Mélanie
Soggiorno di 2 notti a marzo 2024
Risposta di Rich C., il giorno 7 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Camille
6 mar 2024
Camille
Soggiorno di 2 notti a marzo 2024
Risposta di Rich C., il giorno 28 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Marina
4 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Marina
Soggiorno di 1 notte a marzo 2024
Risposta di Rich C., il giorno 5 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Heiner
4 mar 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Heiner
Soggiorno di 3 notti a febbraio 2024
Risposta di Rich C., il giorno 5 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
6/10 Soddisfacente
John
Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
27 feb 2024
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
The hotel had the nice lodge feel to it and the room and and hotel was very clean. However, we had a major issue upon checking in. We were not given the room we reserved. We reserved a room overlooking the lake and we received a smaller room overlooking the parking lot. The management eventually made adjustments to address our dissatisfaction. Another concern was not having the outdoor firepit on during the cold winter months. It would have been nice to sit outside around the fire after spending time outdoors.
John
Soggiorno di 2 notti a febbraio 2024
Risposta di Ozzy Garibay / Front Office Manager, il giorno 28 feb 2024
Hello Dear Mr. John, Thank you for choosing to stay with us and for taking the time to share your feedback. We're delighted to hear that you appreciated the lodge ambiance and found the hotel and your room clean. We sincerely apologize for any inconvenience regarding the room assignment. Our team strives to accommodate all requests, and we're glad we could address the issue to your satisfaction.Regarding the outdoor firepit, we regret any disappointment caused. For safety reasons, during snow months, the fire pit is closed. We understand the desire to enjoy the cozy atmosphere, and we appreciate your understanding.We hope to have the pleasure of welcoming you back for another enjoyable stay in the future.Warm regards,
10/10 Eccellente
Mary
21 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Mary
Soggiorno di 3 notti a febbraio 2024
Risposta di Rich C., il giorno 23 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Birgitta
21 feb 2024
Birgitta
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 21 mar 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Roberta
20 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The hotel was way more than we expected. Clean rooms, clean hot tub, great breakfast, entertainment, beautiful view of the lake. Kind staff and guests!
Roberta
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 22 feb 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Michael
16 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice property. I look forward to my next visit.
Michael
Soggiorno di 4 notti a febbraio 2024
Risposta di Rich C., il giorno 19 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Cheryl
9 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Cheryl
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 12 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Igor
7 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Igor
Soggiorno di 3 notti a febbraio 2024
Risposta di Rich C., il giorno 12 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Donald
5 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Donald
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 6 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
8/10 Buono
Sherri williams
5 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Sherri williams
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 6 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Stephanie
Viaggio di gruppo
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
This is always our go to place to stay whej visiting Lake Placid. The views from this hotel are wonderful. The great room area is perfect for our multi room group to meet up for meals that we take out!
Claudio at the front desk was the friendliest, nicest person to ever check me into any hotel!! He's doing an excellent job. Thank you!
Stephanie
Soggiorno di 3 notti a gennaio 2024
Risposta di Rich C., il giorno 5 feb 2024
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!
10/10 Eccellente
Sara
Viaggio con la famiglia
4 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We complement how clean everything was and the complementary snakes provided in the room. We were inpressed by actually seeing hotel staff checking parking passes and walking the parking lot
Sara
Soggiorno di 1 notte a febbraio 2024
Risposta di Rich C., il giorno 5 feb 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Viaggiatore verificato
3 feb 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Viaggiatore verificato
Soggiorno di 2 notti a gennaio 2024
Risposta di Rich C., il giorno 5 feb 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Amit
Viaggio di gruppo, Viaggio con la famiglia
29 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Was great
Amit
Soggiorno di 2 notti a dicembre 2023
Risposta di Rich C., il giorno 29 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
2/10 Terribile
Edward
27 gen 2024
Edward
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 21 mar 2024
We are sorry to see that your recent experience at our hotel did not meet your expectations. We strive to provide exceptional service to all our guests, and it appears that we may have fallen short during your stay.Your feedback is valuable to us, and we would appreciate it if you could provide more details about your experience so that we can address any issues and improve our services.If you have any concerns or would like to discuss your stay further, please do not hesitate to contact us directly. We are committed to ensuring that all our guests have a positive experience, and we would welcome the opportunity to make things right.Thank you for choosing to stay with us, and we hope to have the chance to exceed your expectations in the future.
10/10 Eccellente
Robert
Viaggio di coppia
24 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
The view of the lake was perfect. Easy walk into town. Friendly staff. All and all a perfect weekend getaway
Robert
Soggiorno di 2 notti a gennaio 2024
Risposta di Rich C., il giorno 25 gen 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
katherine
Viaggio con la famiglia
21 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
katherine
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 22 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Doreen
18 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Doreen
Soggiorno di 2 notti a gennaio 2024
Risposta di Rich C., il giorno 22 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Peter
Viaggio di gruppo
18 gen 2024
Very caring staff which will text you to see how things are going. Exceptional no charge breakfast. Great views of Mirror Lake.
Peter
Soggiorno di 2 notti a gennaio 2024
Risposta di Rich C., il giorno 22 gen 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Jessica, Arlington
16 gen 2024
Jessica
Soggiorno di 3 notti a gennaio 2024
Risposta di Rich C., il giorno 17 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
jennifer
Viaggio con la famiglia
15 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Serene and comfortable
The staff were were so welcoming. The location is right on the lake with a stunning views from large windows in the great room as you enter. The pool was warm. The hot tub jets were soothing after a long day of skiing. Beds were super comfortable. Yhe hotel must have extra sound absorption in the rooms as im a light sleeper but heard nothing all night.
jennifer
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 16 gen 2024
Thank you for choosing to stay with us and for the perfect 5-star rating! We are thrilled to hear about your positive experience, and we appreciate you taking the time to share your feedback.It's fantastic to know that our staff made you feel welcomed, and you enjoyed the stunning views of the lake from the great room. We're delighted that the warm pool, soothing hot tub, and super comfortable beds added to the overall enjoyment of your stay.Your comment about the sound absorption in the rooms is particularly appreciated, as we understand the importance of a restful night's sleep.If there's anything specific you loved about your stay or if you have preferences for future visits, please feel free to share. We look forward to the pleasure of serving you again on your next visit.Once again, thank you for the perfect rating and your wonderful comments!
10/10 Eccellente
Kevin, clayton
12 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Kevin
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 15 gen 2024
Thank you for choosing our hotel and for awarding us a perfect 5-star rating! We appreciate your positive feedback, and we're delighted to know that your stay met your expectations.If there's anything specific you loved about your stay or if there are any preferences you'd like us to note for your future visits, please feel free to share.We look forward to the opportunity to welcome you back and provide you with another excellent experience.
2/10 Terribile
Andrew
10 gen 2024
Andrew
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 30 gen 2024
We appreciate you choosing our hotel for your recent stay, and your feedback is essential to us.We noticed that you rated your experience with a 1 out of 5, and we sincerely apologize if there were any aspects of your stay that fell short of your expectations. We would like to understand more about your experience and address any concerns you may have had.Your satisfaction is our top priority, and we want to ensure that your future stays with us are more enjoyable. If there are specific details you would like to share or if there's anything we can do to rectify any issues, please feel free to contact us directly.
10/10 Eccellente
Dimitry
Viaggio con la famiglia
8 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Dimitry
Soggiorno di 3 notti a gennaio 2024
Risposta di Rich C., il giorno 8 gen 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
8/10 Buono
Marina
Viaggio con la famiglia
6 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Marina
Soggiorno di 3 notti a dicembre 2023
Risposta di Rich C., il giorno 8 gen 2024
Thank you for choosing to stay with us and taking the time to share your feedback! We appreciate your 8 out of 10 rating. We're delighted to know that you had a positive experience during your stay.If there are any specific aspects you enjoyed or if there's anything we can improve upon, please feel free to share your insights. Your feedback is invaluable, and we strive to create memorable experiences for all our guests.We look forward to welcoming you back in the future and ensuring your next stay is even more exceptional.
10/10 Eccellente
AlainChristian
Viaggio di gruppo
5 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Personnel très aimable. Emplacement génial. Hall d’entrée qui permet les jeux de société et aussi d’apporter son lunch pour manger.
AlainChristian
Soggiorno di 3 notti a gennaio 2024
Risposta di Rich C., il giorno 8 gen 2024
Thank you so much for taking the time to share your wonderful feedback! We are thrilled to hear that you enjoyed your stay and appreciate your perfect 5 out of 5 rating.Our team is delighted to know that you found our staff very friendly and that you enjoyed our awesome location. We're especially pleased that you enjoyed our entrance hall, designed to accommodate board games and provide a space for you to bring your lunch.Your positive comments mean a lot to us, and we look forward to welcoming you back for another fantastic experience in the future!
10/10 Eccellente
Richard
4 gen 2024
Richard
Soggiorno di 3 notti a gennaio 2024
Risposta di Rich C., il giorno 25 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Danny
3 gen 2024
Danny
Soggiorno di 2 notti a gennaio 2024
Risposta di Rich C,, il giorno 24 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
Viaggiatore verificato
Viaggio con la famiglia
3 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Quiet, pretty and perfectly located.
This hotel is very clean, quiet and perfectly located. The slight was there was kids in the workout room often, which is a small room. Even though you needed a key card, parents seem to think it was a substitution for a playground.
The breakfast was great and inthe room snacks we generous!
Viaggiatore verificato
Soggiorno di 3 notti a dicembre 2023
Risposta di Rich C., il giorno 8 gen 2024
Thank you for your stellar 10 out of 10 rating and for sharing your detailed feedback with us! We're thrilled to hear that you found our hotel very clean, quiet, and perfectly located.Your observation regarding the workout room is duly noted, and we apologize for any inconvenience caused. We will address this matter to ensure a more suitable environment for all our guests.On a brighter note, we're delighted that you enjoyed our great breakfast and found the in-room snacks generous. Your satisfaction is our priority, and we look forward to welcoming you back for another flawless stay.
10/10 Eccellente
Amanda
Viaggio con famiglia e bambini piccoli
3 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Dog friendly, the breakfast way yummy, pool is super clean, rooms are comfortable, very clean, love the bar area & lounge room. Very welcoming.
Amanda
Soggiorno di 1 notte a dicembre 2023
Risposta di Rich C., il giorno 8 gen 2024
Thank you for taking the time to share your fantastic feedback! We're thrilled to hear about your 5 out of 5 experience.It's wonderful to know that you appreciated our dog-friendly environment, enjoyed the delicious breakfast, and found our pool super clean. We take pride in providing comfortable and very clean rooms for our guests.We're glad to hear that you love our bar area and lounge room. Creating a welcoming atmosphere is important to us, and we're delighted that you felt at home.We can't wait to welcome you and your furry friend back for another enjoyable stay!
10/10 Eccellente
Melanie
Viaggio di coppia
2 gen 2024
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Lovely establishment
Melanie
Soggiorno di 1 notte a dicembre 2023
Risposta di Rich C., il giorno 4 gen 2024
Thank you so much for taking the time to leave us such a wonderful review. We are delighted to hear that you had a positive experience with us and that we were able to meet your expectations. It is always our top priority to provide exceptional service to our guests and we are thrilled to know that we succeeded in doing so. We look forward to welcoming you back in the future!
10/10 Eccellente
Jodi
2 gen 2024
Jodi
Soggiorno di 1 notte a gennaio 2024
Risposta di Rich C., il giorno 3 gen 2024
Thank you for taking the time to share your experience of your stay at our hotel. We are happy to hear that you enjoyed your stay with us. The entire team works hard to ensure our guests have an exceptional stay and we are glad this is what you experienced. We hope to have the opportunity to have you stay with us again in the future. Thanks again!
10/10 Eccellente
kyungkuk, Harrington Park
27 dic 2023
kyungkuk
Soggiorno di 4 notti a dicembre 2023
Risposta di Rich C., il giorno 28 dic 2023
Thank you so much for your kind words and 5-star/Exceptional rating! We are so happy to hear that our team went above and beyond to make your stay comfortable! Our team is passionate about creating memorable moments for our guests, and we're glad that you appreciated it. We hope to see you again in the future. Thanks again!