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Recensioni per The Mansion Inn

2 out of 5
The Mansion Inn
1513 Mitchell Rd, Lake Stevens, WA

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 6 su 10 recensioni" "
Valutazione di 8 - Buono. 2 su 10 recensioni" "
Valutazione di 6 - Soddisfacente. 1 su 10 recensioni" "
Valutazione di 4 - Scarso. 1 su 10 recensioni" "
Valutazione di 2 - Terribile. 0 su 10 recensioni" "

8,8/10

Pulizia

8,4/10

Personale e servizio

8,0/10

Servizi

9,4/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

S. Max

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Enjoyed our weekend at the Mansion. The Presidential suite was lovely, as was the view. Sunrise on the lake was amazing. Also appreciated the sturdy bed frame which was great for Shibari. The only improvements I would offer is to have coffee in the private suite and less air freshener throughout.
Soggiorno di 1 notte a ottobre 2023
Risposta di The Mansion Inn - Jessica, il giorno 5 nov 2023
We are so glad you both enjoyed yourselves.

8/10 Buono

melissa

Soggiorno di 1 notte a ottobre 2023
Risposta di The Mansion Inn - Jessica, il giorno 18 nov 2023
Thank you for taking the time to review us.

10/10 Eccellente

Raul

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The host was very attentive, well structured, and informative. The whole experience for us was above and beyond any hotel stay. Also the atmosphere of the owners and other guests was friendly and inviting. We would most definitely choose this establishment as our stay if we happen to be traveling in the area. Next time though, maybe two nights would be better…
Soggiorno di 1 notte a settembre 2023
Risposta di The Mansion Inn - Jessica, il giorno 29 set 2023
I'm so happy you enjoyed yourselves. I try so hard to make our home as enjoyable and inviting as I can for our guests. Come back anytime.

8/10 Buono

Jeffrey

Viaggio di coppia
Comfortable room and bed. Nice view of the lake from our room. Breakfast was satisfying, very quiet neighborhood.
Soggiorno di 2 notti ad agosto 2023
Risposta di The Mansion Inn - Jessica, il giorno 30 ago 2023
Thank you Jeffrey. We are glad you enjoyed yourselves. What could we have done differently to make your stay a 5 out of 5? We are always trying make your stay with us as delightful as possible.

10/10 Eccellente

Marianne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful
Soggiorno di 1 notte a luglio 2023
Risposta di The Mansion Inn - Jessica, il giorno 1 ago 2023
Thank you. It was our pleasure to host you both for your mother/daughter night out. My family really enjoyed chatting with you both.

6/10 Soddisfacente

leslie

Non mi è piaciuto: Pulizia e personale e servizio
Seattle vacation
Host was non existent after checking us in. Only contact was via text. Supposed to get cooked breakfast. We did for the first 2 days. The last 2 days were a bagged to go breakfast. Had to bus our table after eating. Definitely not a ,"warm and fuzzy " B&B experience. Location ok, but a little difficult getting back after dark. No street lights. All in all, Just OK
Soggiorno di 4 notti a luglio 2023
Risposta di The Mansion Inn, il giorno 30 lug 2023
Well let's start with breakfast, NOTHING says we do hot breakfast everyday, just that we offer a breakfast everyday. My husband is currently going through some intense medical treatments, as I told you at check-in, and unfortunately hot breakfast is NOT an option every day. I am sorry you had hard feeling about cleaning up after yourself. Its a sanitary thing for us here and always will be, As for being non existent, I'm not sure what more you would have liked from me. I saw you every day and asked how things were going and if you slept well. You kept saying everything was fine during your stay with us. I'm also a bit confused with your comment on our street lights. The road leading up to our driveway has plenty of street lights and we have an extra bright one at our driveway entrance, our parking lot is covered in solar lights, AND we have a bright flood light that turns on as soon as you step past the first garage stall. Hope you find what you're looking for somewhere else next time. Sorry it wasn't with us. Good luck! ;)

10/10 Eccellente

joshua

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This was a great place to stay. It was quiet and very comfortable. Jessica, checked us in she was very helpful and actively looked for ways to improve our stay. Highly recommend if you are looking for a place in the Lake Stevens area
Soggiorno di 2 notti a giugno 2023
Risposta di The Mansion Inn - Jessica, il giorno 27 giu 2023
You guys were amazing guests. I enjoyed talking with you both, and thank you so much for helping us figure out a few of our booking system glitches. Y'all are welcome back anytime.

4/10 Scarso

MARGARET

Mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
Convenient location and the building was very unique. It was clean. The host was very unprofessional,the food was ok,but was not on time. Did not like having to buss our dishes. My room did not have a bathroom in it,which was very inconvinent. Also no toilet paper in it upon arrival. I was the only guest my first night,so not busy. All in all this property needs to be better managed. It is a quaint home with a lot of potential. It is the only place to stay in Lake Stevens, so should be full all the time.
Soggiorno di 2 notti a giugno 2023
Risposta di The Mansion Inn, il giorno 19 giu 2023
I am sorry you feel you had such a bad experience during your stay here with us. That one small gesture of picking up your own dishes and dropping them in a bucket as you leave the dining room is greatly appreciated and keeps my mornings running quick and smooth. Most of our guests are more than happy to help with this. Now as for Sunday's breakfast, once I realized it was not going to be done at 9am (ended up being 20min late) I checked on everyone (at 9:04), and let you all know what had happened with the quiche. I made sure everyone had drinks, checked to see if anyone needed anything while you waited, and kept checking until breakfast was finally ready. As for your room not having its bathroom in the room, I'm not sure how I could have helped with that. Our room descriptions are stated on all sites we book with. This room clearly states, external bathroom directly across the hall. Hence the low cost for this room due to this minor inconvenience. As for your last complaint about the toilet paper. There was toilet paper when you arrived but you quickly went through it as you stated the following morning at breakfast. I let you know there were extra rolls and towels in the bathroom closet that was in the bathroom behind the door. You said you thought that door was locked. I let you know that there was no lock on that door and that I would immediately check on it to make sure it wasn't somehow stuck. After I finished serving you that first morning, I ran straight upstairs, put a new roll on, checked the door, and made sure it was slightly opened so it would not give you any more trouble. I assumed that fixed the issue since you never brought it up again. I had also stated a few times to text with any issues. I am available to help 24/7. As for your final hurtful comment about the property needing new management. I am assuming you were thinking this was more of a motel type environment over a small and quiet local B&B here on the lake. We have no "staff" or "management". We are family owned and operated. I put in many hours behind the scenes here to try and make everyone's stay with us as memorable and relaxing as I can. I hope that wherever you decide to stay in the future is more of what you're looking for.

10/10 Eccellente

Crystal

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
GREAT time!
My sister and I stayed in the "superior" room which had a great view of the lake. We spent some time on the porch and in the sitting room making fairy hair and it was so comfortable and peaceful. Our host was INSANELY Friendly and had breakfast ready and was willing to work with our early schedule. HIGHLY recommend for anyone wanting to stay in the area. Great prices and lovely location.
Soggiorno di 1 notte a giugno 2023
Risposta di Jessica, il giorno 18 giu 2023
So glad you guys enjoyed yourselves, and I hope you two get a chance to come back when you reschedule your balloon ride.