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Recensioni per Travelodge by Wyndham Lansing

2 out of 5
Travelodge by Wyndham Lansing
7326 W Saginaw Hwy, Lansing, MI

Recensioni

6,2
Valutazione di 10 - Eccellente. 103 su 605 recensioni" "
Valutazione di 8 - Buono. 170 su 605 recensioni" "
Valutazione di 6 - Soddisfacente. 121 su 605 recensioni" "
Valutazione di 4 - Scarso. 104 su 605 recensioni" "
Valutazione di 2 - Terribile. 107 su 605 recensioni" "

6,2/10

Pulizia

7,8/10

Personale e servizio

5,6/10

Servizi

6,0/10

Condizioni e dotazioni della struttura

5,6/10

Ecosostenibilità

Recensioni

2/10 Terribile

Amanda

Non mi è piaciuto: Pulizia
Not clean even bed was dirty
Soggiorno di 2 notti ad aprile 2024

4/10 Scarso

Katina

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Place not clean, needs updates done to the rooms. Housekeeper wasn't friendly at all. Will not be there again
Soggiorno di 2 notti a marzo 2024

2/10 Terribile

George

Viaggio di coppia, Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
What a dump, would never stay again or at any travel lodge. Bugs, disgusting shower with cigarette burns, broken bed. destroyed old laminate wood floor. HVAC system terrible. simply the worst I have ever stayed at.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Ron, East lansing

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a dicembre 2023

4/10 Scarso

Debra

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The workers at the front desk were great. The room was clean, but smelled of smoke. There were several people who were obviously living at this hotel.
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Barbara

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I took pictures of filth in heat/ air unit bathroom ceiling vent and other. A non smoking accessible room. It reeked of smoke i had to use my c-pap machine to breath better. While trying to relax. I paid 136.00 for room it now is listed / at around $70. I checked out by 5:30 am but no sleep on the very lumpy mattress awake all night!! I’d love a refund. It needs desperate remodeling or torn down. A disgrace to hotel chain! Floor had worn cracks really!
Soggiorno di 1 notte a novembre 2023

4/10 Scarso

Viaggiatore verificato

Viaggio di gruppo, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Nice staff, terrible room.
I stayed for one night and that's pretty much all I would ever be willing to do here. Although the staff was very friendly, the room itself was less than comfortable. The room was a non-smoking room though it stunk of cigarettes with a thickness because the hotel apparently doesn't enforce a fee for smoking in a non-smoking room. Also the sheets were somewhat wrinkled and under the bed I found an old wash cloth, a plastic bag, and a marijuana vaporizer with a full cartridge of THC concentrate (I assume). Again, the staff was very nice but the room itself was almost disgusting. There also seems to be some long-term tenants here from the number of people just standing in the doorway conversing and smoking cigarettes as well as the car on blocks in the parking lot. I only booked this hotel because it was a very competitive weekend for booking and I stilled paid $180 for one night due to price hikes for a football game. This room wouldn't be worth $75.
Soggiorno di 1 notte a ottobre 2023

4/10 Scarso

Dejuan

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Bugs in room and tub was filthy need to be re painted
Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Nicole

Soggiorno di 1 notte a ottobre 2023

2/10 Terribile

Alex

Viaggio di gruppo
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Travelodge Sucks
It wasn’t the best hotel I’ve ever stayed in but it was definitely the worst. Everything from the stale cigarette smoke to the feral cat roaming the parking lot to the screaming couples at 3am made this stay one rung up from hell. I would have been more comfortable sleeping in my car. I had to take 3 showers when I got home. This place was simply the worst hotel on planet earth.
Soggiorno di 2 notti a settembre 2023

2/10 Terribile

Tyjuan

Viaggio di lavoro
My room was old out out ivpaid for two rooms but obly one was available. Looks like a drug haven.
Soggiorno di 1 notte a settembre 2023

2/10 Terribile

James

Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Not safe! Broken windows and run down property. BUGS in room. Rooms are filthy and smell like smoke. Loud music played in other rooms, people are living here and sit outside rooms partying. Looks like a drug/prostitute den. Not a safe place!
Soggiorno di 2 notti a settembre 2023

8/10 Buono

Brian

Mi è piaciuto: Pulizia e personale e servizio
I liked the area where the hotel was. The staff was friendly and helpful. The rooms seemed alittle outdated but adequate.
Soggiorno di 5 notti ad agosto 2023

10/10 Eccellente

Christy

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I arrived for check in and was welcomed by I believe Brendan was his name the manager of the property. He was very welcoming and nice. I was checked in quickly and hassle free. I didn't pay any unexpected charged or fees which I was so happy about . As the last hotel I had to pay for my animal but it stated pet friendly and didn't mention any extra fees on their website. So that made me very pleased. I got to my room and pretty impressed. The bed was comfortable and they had the big fluffy pillows Score lol. Big plus they have 24/7 coffee in the office and a kidney bean shaped pool . Not that the shape matters but it was cool to me 😂. The room also comes with a mini fridge and microwave all the standard stuff any good room would. Oh and the options for food close by there is a bit of everything within walking distance or a 2-4 min drive. Also a bonus Denny's is within walking distance. The next morning house keeping was very friendly. Enji and Missy where some of the nicest ladies I've met. I can stay I will definitely stay here again. Till next time my new friends.

6/10 Soddisfacente

David

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
First of all, although I reserved two rooms, only one room was there in my name when I arrived. The clerk DID get me the second room, after some back-and-forth. (She was nice, and helpful. Alesha, I think.) The pool was closed for repairs (that should have been on the website).
Soggiorno di 1 notte ad agosto 2023

10/10 Eccellente

Chad

Soggiorno di 1 notte ad agosto 2023

2/10 Terribile

Stephen

Non mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Soggiorno di 4 notti a luglio 2023

4/10 Scarso

sharron

Viaggio di coppia
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
It seemed okay clean, but the bed was horrible. It was a spring mattress that crunched when you sat on it. We did not feel safe at all and decided to drive home instead of staying the night.
Soggiorno di 1 notte a luglio 2023

2/10 Terribile

Parish

Soggiorno di 2 notti a luglio 2023

2/10 Terribile

Parish

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia
We had a good time besides when there people don't have transportation and money right away they don't give them time to come up with the money or a little longer to find transportation I'm a single mother and I don't drive and wasn't able to be picked up til 12 and manger said something to me about my ride coming at 11:45 instead of 11:30 and we had everything out by 12 one of the housekeepers was really rude
Soggiorno di 1 notte a giugno 2023

10/10 Eccellente

Deborah

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Travel Lodge Lansing
The room wad great because of the no carpets. My service animal was kept cooler because of the floor vs carpet. Check in wad great and met a lot of very nice residents. Pool was very enjoyable.
Soggiorno di 1 notte a giugno 2023

2/10 Terribile

James

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Not a good experience
Soggiorno di 1 notte a giugno 2023

8/10 Buono

Kaitlyn

Soggiorno di 3 notti a maggio 2023

6/10 Soddisfacente

Michelle

Viaggio di coppia
Mi è piaciuto: Pulizia
Cold water did not work in sink. Lights did not work by bedside. Comfort level of bed was poor. Just a short stay overnight for Granddaughter’s graduation from MSU.
Soggiorno di 1 notte a maggio 2023

8/10 Buono

Penny

Viaggio con la famiglia
Non mi è piaciuto: Pulizia
Could have been better
Soggiorno di 1 notte a maggio 2023

10/10 Eccellente

Amika

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
It was quiet.
Soggiorno di 1 notte ad aprile 2023

8/10 Buono

Briana

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I liked that it was convenient at a good price. There was several dinning options there. It served my purposes well. The only thing I did not like was that the room smelled like smoke.
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Gregory

Viaggio di coppia
Mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
It was nice and quiet
Soggiorno di 1 notte a febbraio 2023

10/10 Eccellente

Dana

Viaggio con animali domestici, Viaggio di gruppo, Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Clean rooms and spacious.
Soggiorno di 1 notte a dicembre 2022
Risposta di kat, il giorno 25 dic 2022
Thanks so much for the kind words, Dana. We’re so happy you enjoyed your stay. We strive to offer every guest the best experience. Your praise mean a lot!”

8/10 Buono

Craig

Soggiorno di 1 notte a novembre 2022

2/10 Terribile

Steven

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Booked into my room and it smelled like smoke. Not a big issue. Then I used the shower and there was hair in the tub and mold on the shower curtain. I go to get in bed and it smelled of urine. I ended leaving the property. I reported these issues to the front desk and they wanted to change room, but I did feel comfortable sleeping in any rooms there.
Soggiorno di 1 notte a novembre 2022

10/10 Eccellente

Ramona

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
All on one floor, easy to get to, adequate parking, clean. Older facility and needs some updating, tub reglazed, etc., but certainly a good place.
Soggiorno di 1 notte a novembre 2022

6/10 Soddisfacente

William

Viaggio con la famiglia
Mi è piaciuto: Pulizia e personale e servizio
The property is dated, but it was clean.
Soggiorno di 1 notte a ottobre 2022
Risposta di Property Management, il giorno 4 nov 2022
Thank you for taking the time to complete our online survey regarding your recent stay at our hotel.Your feedback is very important to us and we can assure you that we will use this information to do everything possible to create an enjoyable experience for each of our guests. We hope to see you again soon!

2/10 Terribile

Kristen

Non mi è piaciuto: Pulizia e personale e servizio
I booked this room for a newly hired employee assigned to a project in the area. Upon checking in, he discovered cockroaches crawling on the floor and bed. I booked him a room at another hotel and have yet to receive confirmation of a refund.
Soggiorno di 4 notti a ottobre 2022
Risposta di Property Management, il giorno 4 nov 2022
Thank you for taking the time to share your feedback. I am very sorry to hear the hotel was not up to par with your standards. Management at the property has been made aware and will address the issues immediately. We appreciate you bringing this to our attentionI hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terribile

Viaggiatore verificato

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Don’t do it.
Unbelievable. The room smelled like cat piss. There were flies in the room (an excessive amount). The vinyl flooring was peeling up. On a more positive note…..the two gentlemen that I dealt with at check-in and check out were very helpful and courteous. I wish that I thought to take pictures for this review.
Soggiorno di 1 notte a ottobre 2022
Risposta di Property Management, il giorno 4 nov 2022
On behalf of our entire team, I would like to apologize for failing to exceed your expectations. Your satisfaction is important to us and we will be using the feedback you provided to make improvements to ensure we offer an exceptional experience for our guests in the future.I hope that you will consider staying with us again so that we can have another chance to provide you with a superior experience.

2/10 Terribile

Aaron

Viaggio di lavoro
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
All the rooms smelled smoky, even when moved rooms. The other residents were loud and intimidating. The first words one of our group heard was “Goddamnit, Where’s my gun? I’m going to **** somebody up!”. There was dog mess in the parking lot.
Soggiorno di 2 notti a settembre 2022
Risposta di Property Management, il giorno 4 nov 2022
Thanks for taking the time to express your concerns to us, we appreciate it! The conditions you have described are unacceptable, and we are sorry that your experience was anything less than exceptional. Management has been advised of your concerns so that they may be reviewed to make improvements where necessary

8/10 Buono

Adrienne

Viaggio di gruppo
Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 2 notti a settembre 2022

2/10 Terribile

Tia

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e comfort della camera
When I arrived the woman who checked me in was pleasant. She asked if I wanted to keep the same form of payment which I reserved the room on. I indicated I did not. She took my credit card, ran it, then made a copy of my card, writing down the numbers, which I found suspicious. She then made a copy of my drivers license. I asked why she was doing that as I felt very uncomfortable with this. The owner was there and said he had problems with people not paying? She then gave me the keys to my room. I went to look at the room, turn on some lights, as I knew I would be returning late in the evening. I left to go celebrate my daughter’s birthday. I returned to the motel at 1:15 AM and could not get into the room. I tried several times. I had to go back to the office, and was told that I had not been checked in, and that my room was given away. Thankfully there was another room available. The bed was uncomfortable, springs made noise when I got in and out of bed. Walls were paper thin and could hear people and dog in room next to me until early hours of the morning. The stay was a nightmare. At least however I did not have to try and find another room at 1:30 in the morning.
Soggiorno di 1 notte a settembre 2022

10/10 Eccellente

Jeffery

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, comfort della camera
Good enough
Modest and worn accommodation. Staff very helpful and friendly. Potential option for economy minded. Worked for us for a football Saturday.
Soggiorno di 1 notte a settembre 2022
Risposta di Property Management, il giorno 4 nov 2022
Thank you so much for taking the time to provide feedback about your recent stay. We really do appreciate all comments both positive and negative as that is how we grow as a team and can ensure that things will be better for your next stay.

2/10 Terribile

Lisa

Viaggio con famiglia e bambini piccoli
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Our room was dirty and smelled like an ash tray.
Soggiorno di 2 notti a settembre 2022

6/10 Soddisfacente

Richard

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
The room was clean but smelled of old cigarettes and it was labeled as non-smoking
Soggiorno di 2 notti ad agosto 2022

10/10 Eccellente

Dawn

Soggiorno di 1 notte a giugno 2022

4/10 Scarso

michael

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e comfort della camera
dont go here
arrived at room a/c was off and it was 90 outside so very hot in room cleanliness was so so but worst issue was that they used too much detergent sheets woke up next day with skin burning huge disappointment for sure will find other lodgeing when in Lansing area plus place looks like several people are actually living on property
Soggiorno di 1 notte a giugno 2022

10/10 Eccellente

KANAME, Columbus

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi
Soggiorno di 2 notti a maggio 2022

8/10 Buono

Jackie

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia
Travelodge is a quick convenient property to stay on a budget! Staff are friendly & helpful. It has continued to improve the last year or two.
Soggiorno di 2 notti a maggio 2022
Risposta di Property Management, il giorno 17 mag 2022
Jackie, We were so happy to hear about your stay. We have been making a lot of upgrades to the property and it encourages the staff to hear reviews like yours. I will share this review with my team. Take care and please stay with us again.

2/10 Terribile

Barry

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Terrible experience
I stayed at the Travelodge by Wyndham- Lansing this past weekend (through hotels.com). I was charged $200.59 and it was literally the worst hotel room I have stayed at in my life. There was garbage in the pail when we checked in, I couldn’t shower because it was completely disgusting, the floor was literally sticky and the cost was insane considering what I paid for. Wyndham should be ashamed of this property. I want my money back.
Soggiorno di 1 notte a maggio 2022

8/10 Buono

Rafael, Casselberry

idk
Soggiorno di 2 notti ad aprile 2022

10/10 Eccellente

Michelle

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The staff is very friendly and helpful they take care of you when you're third parties don't
Soggiorno di 1 notte a febbraio 2022

4/10 Scarso

Doris

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Malfunctioning heater…had to sleep with our clothes and winter coats on… a friendly maintenance man brought us a space heater. This was the coldest night of the year at 3 degrees F)
Soggiorno di 1 notte a gennaio 2022

10/10 Eccellente

ILONGO

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Soggiorno di 1 notte a dicembre 2021