Estimado cliente, Gracias por tomarse el tiempo para calificar su reciente estadía en Grand Bahia Principe El Portillo. Esperamos poder recibirle nuevamente. Saludos cordiales, María Félix Online Reputation Grand Bahia Principe El Portillo.

Dear Guest, . We thank you for your evaluation and comments. If you choose us again as your holiday destination it will be pleasure to serve you again in the best possible way. Kind Regards, Bahia Principe

Estimada Sra. Sosa Gracias por compartir la reseña de su reciente estancia en Bahia Principe Grand El Portillo, para nosotros es un gran placer saber de que hayamos superado sus expectativas con un buen servicio, excelente gastronomía y una super playa. Esperamos tener la oportunidad de recibirles nuevamente y hacer de su estancia aun mas memorable Afectuosos saludos Annie Rijo

Dear Mr. TorresThank you for choosing Bahia Principe Grand El Portillo and for sharing your wonderful review after your recent stay with us. We are glad to know that we have exceeded your expectations and that you consider us as the best place to stay. We hope to have the opportunity to welcome you again at Bahia Principe Grand El Portillo and make your stay even more memorable.Kind regards Annie Rijo

Estimada Sra Brito Agradecemos nos haya elegido como destino de sus vacaciones, así como por sus comentarios acerca de la calidad y servicio recibido por nuestro colaboradores, especialmente de nuestro encargado de recepción. Nos alegra saber de que hayamos superado sus expectativas Esperamos tener la oportunidad de recibirles nuevamente en Bahia Principe Grand El Portillo Afectuosos saludos Annie Rijo

Dear. Mr. Ortega Appreciate you sharing the review of your recent week stay at Bahia Principe Grand El Portillo. We are glad to hear that we exceeded your expectations, especially in our gastronomy and organization of the service you received. On the other hand, we would like to inform you that we have forwarded your comments to the departments involved, to be valued and taken into account, to ensure we offer a quality product. We hope to have the opportunity to welcome you again and provide you with an even more memorable stay than the previous one. Best regards Annie Rijo

Dear Mr. Reggie,Congratulations on your 26th wedding anniversary! We are glad to hear that you enjoyed your time at our resort and that you loved the beach, the food, the entertainment and, most of all, the exceptional service of our staff. We are thrilled to have been a part of this special occasion for you. We look forward to welcoming you back in the future - thank you for choosing us to celebrate your anniversary! Best regards,Nathaniel VerneauxGuest Relations Service Bahia Principe Grand El Portillo

Estimada Sra. Maryna,Reciba un cordial saludo de parte de todo el equipo humano que forma parte de Bahía Príncipe Grand El Portillo.Muchas gracias por sus comentarios. Lamentamos no haber cumplido con sus expectativas. Acepte nuestras más sinceras disculpas por cualquier inconveniente vivido durante su estancia en nuestras instalaciones.Cordialmente,Nathaniel VerneauxGuest Relations Service Bahía Principe Grand El Portillo

Estimado Sr. Rojas,En primer lugar, deseamos hacerle saber que su opinión tiene un gran valor para nosotros, es por ello, que nos sentimos sumamente orgullosos y satisfechos por haberles dejado un grato recuerdo. Apreciamos especialmente sus comentarios positivos sobre la calidad de nuestro servicio y nuestro personal¡Gracias por compartir tu experiencia, Guillermo José! Nos alegra mucho saber que disfrutaste de nuestro hermoso lugar y que pudiste disfrutar de la comida sin preocupaciones. Valoramos tus comentarios sobre la frescura de los alimentos y estamos felices de haber contribuido positivamente a tu salud durante tu estancia. Esperamos poder recibirte nuevamente en el futuro. ¡Gracias por elegirnos y por tu lindo comentario!Esperamos poder recibirles nuevamente en una próxima ocasión en Bahía Príncipe Grand El Portillo y poder tener la oportunidad de seguir brindándoles las más memorables vacaciones.Cordialmente,Nathaniel VerneauxGuest Relations Department - Bahía Principe Grand El Portillo

Chère Mme. NancyNous vous remercions de nous avoir fait part de votre avis ! Nous sommes très heureux d'apprendre que vous avez apprécié votre expérience dans notre spa. Votre satisfaction est notre priorité et nous nous efforçons de vous offrir des services exceptionnels pour que vous passiez un séjour inoubliable. Vous êtes toujours le bienvenu pour profiter de nos services de spa à l'avenir et nous nous réjouissons de vous revoir bientôt dans notre établissement !Salutations distinguées,Nataniel Verneaux Relations avec le service clientèle - Bahia Principe Grand El Portillo

Thank you for your review, Andrea!We are so happy to hear that your stay was amazing and that you enjoyed all that our resort has to offer. Your satisfaction is our greatest reward and motivates us to continue to provide memorable experiences for our guests. We look forward to welcoming you back in the future for another wonderful stay. If you need anything else, please do not hesitate to contact us.Best regardsNataniel Verneaux Customer Service Relations - Bahia Principe Grand El Portillo

Thank you for your review, Johanna!We are so happy to hear that your stay was amazing and that you enjoyed all that our resort has to offer. Your satisfaction is our greatest reward and motivates us to continue to provide memorable experiences for our guests. We look forward to welcoming you back in the future for another wonderful stay. If you need anything else, please do not hesitate to contact us.Best regardsNataniel Verneaux Customer Service Relations - Bahia Principe Grand El Portillo

Chere Mme. Fabienne. Quel plaisir de lire vos commentaires positifs sur votre séjour dans notre hôtel ! Nous sommes extrêmement heureux d'apprendre que vous avez vécu une expérience extraordinaire grâce à notre incroyable équipe dans tous les domaines du complexe. Nous nous efforçons de fournir un service exceptionnel et de faire en sorte que chacun de nos clients se sente comme chez lui, et nous sommes heureux d'apprendre que nous avons pu dépasser vos attentes.Nous apprécions grandement vos paroles aimables et la reconnaissance de notre travail acharné. Nous continuerons à nous efforcer de rester sur la voie du succès et d'offrir des expériences inoubliables à nos hôtes.Nous nous réjouissons de vous accueillir à nouveau à l'avenir pour un séjour tout aussi fantastique.Merci beaucoup et bonne journée ! Salutations distinguées,Nathaniel VerneauxDépartement des relations avec les clients - Bahia Principe El Grand El Portillo

Dear Mrs. Ambrose, How wonderful to read your positive comments about your stay at our hotel! We are extremely pleased to hear that you enjoyed an amazing experience thanks to our incredible team in all areas of the resort. We strive to provide exceptional service and make each of our guests feel at home, and we are happy to hear that we were able to exceed your expectations.It's great to hear that you found fun and entertainment for the whole family, from the little ones to adults of all ages. We pride ourselves on offering a wide range of activities and services to ensure there is something for everyone.We greatly appreciate your kind words and recognition of our hard work. We will continue to strive to stay on the path of success and provide unforgettable experiences for our guests.We look forward to welcoming you back in the future for another equally fantastic stay.Thank you very much and have a wonderful day!Best regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe El Grand El Portillo

Dear Mrs. Larissa,Receive a cordial greeting from the entire team that is part of Bahia Principe Grand El Portillo.Thank you very much for your comments. We regret not having met your expectations. Please accept our most sincere apologies for any inconvenience experienced during your stay in our facilities.Best regards,Nathaniel VerneauxCustomer Relations Department - Bahia Principe Grand El Portillo

Dear Mr. Brandon,Thank you for your comments about our hotel. We are delighted that you enjoyed the privileged location of our resort on the Samana peninsula. However, we regret that you found our a la carte restaurants mediocre and that your room was noisy due to the lack of soundproofing in the hallway. We will take your comments into account to improve our services.We are pleased to know that you enjoyed the quality and variety of our buffets, as well as the friendliness of our staff. We understand that the distance from the rooms to the beach can be an inconvenience for some guests. Indeed, a car is necessary to reach Las Terrenas.We take note of your comments and constantly strive to improve our offerings to provide our guests with a memorable experience. We look forward to welcoming you again in the future. Thank you again for your valuable comments.Yours sincerely, Nathaniel Verneaux Guest Relations Department - Bahia Principe Grand El Portillo

Dear Ms. Danney,Thank you for your comments about our hotel. We are delighted that you enjoyed the privileged location of our resort on the Samana peninsula. However, we regret that you found our a la carte restaurants mediocre and that your room was noisy due to the lack of soundproofing in the hallway. We will take your comments into account to improve our services.We are pleased to know that you enjoyed the quality and variety of our buffets, as well as the friendliness of our staff. We understand that the distance from the rooms to the beach can be an inconvenience for some guests. Indeed, a car is necessary to reach Las Terrenas.We take note of your comments and constantly strive to improve our offerings to provide our guests with a memorable experience. We look forward to welcoming you again in the future. Thank you again for your valuable comments.Yours sincerely, Nathaniel Verneaux Guest Relations Department - Bahia Principe Grand El Portillo

Chère Madame Courant,Nous vous remercions pour vos commentaires sur notre hôtel. Nous sommes ravis que vous ayez apprécié la situation privilégiée de notre établissement sur la péninsule de Samana. Cependant, nous regrettons que vous ayez trouvé nos restaurants à la carte médiocres et que votre chambre ait été bruyante en raison de l'absence d'insonorisation dans le couloir. Nous tiendrons compte de vos commentaires pour améliorer nos services.Nous sommes heureux d'apprendre que vous avez apprécié la qualité et la variété de nos buffets, ainsi que l'amabilité de notre personnel. Nous comprenons que la distance entre les chambres et la plage peut être un inconvénient pour certains clients. En effet, une voiture est nécessaire pour se rendre à Las Terrenas.Nous prenons note de vos commentaires et nous nous efforçons constamment d'améliorer nos offres pour offrir à nos clients une expérience mémorable. Nous nous réjouissons de vous accueillir à nouveau à l'avenir. Nous vous remercions à nouveau pour vos précieux commentaires.Je vous prie d'agréer, Madame, Monsieur, l'expression de mes salutations distinguées, Nathaniel Verneaux Département des relations avec les clients - Bahia Principe Grand El Portillo

Dear Mrs. Theresa,We would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at Bahia Principe Grand El Portillo. Your feedback is incredibly important to us as it helps us improve the quality of service we provide.We deeply regret that your experience did not meet your expectations. Please know that we take your comments very seriously and are actively working to address any issues you encountered.We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.Warm regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Thank you for sharing your experience with us. We are delighted to hear that you found our resort stunning and well-maintained, and that our staff, especially Victor at reception and Zoraida at privileges, provided wonderful and accommodating service.We're glad you enjoyed the variety of options at the buffet and beach restaurant, as well as the quality of the drinks. However, we apologize for the inconvenience you experienced with the room switch and the condition of the new room. Your feedback regarding the room's condition will be addressed with our housekeeping and maintenance teams to ensure that such issues are rectified promptly.We regret to hear about your daughter's hospitalization, and we hope she is doing better now. Please accept our sincere wishes for her speedy recovery.We understand that your vacation was cut short under difficult circumstances, but we would be honored to welcome you back once everything at home returns to normal. Please do not hesitate to reach out to us if there is anything we can assist you with in the future.Thank you once again for your kind words and for considering a return to Bahia resorts. We look forward to the opportunity to host you again under more favorable circumstances.Warm regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Estimado Sr. Juan,En nombre de todo el equipo de Bahia Principe Grand El Portillo, me gustaría expresar nuestras más sinceras disculpas por cualquier inconveniente que haya experimentado durante su estancia con nosotros.Nuestro principal objetivo es proporcionar a nuestros huéspedes experiencias memorables y sin contratiempos, y lamento profundamente que no hayamos cumplido completamente con sus expectativas durante su tiempo en nuestro resort.Nos tomamos muy en serio cada comentario que recibimos, ya que nos brinda la oportunidad de identificar áreas de mejora y tomar medidas correctivas necesarias para garantizar que futuros huéspedes disfruten de una estadía excepcional.Por favor, sepa que valoramos su retroalimentación y la oportunidad de corregir cualquier problema que haya enfrentado. Si hay algo específico que desee compartir con nosotros para que podamos abordarlo de manera efectiva, no dude en comunicarse con nuestro equipo de atención al cliente.Esperamos sinceramente tener la oportunidad de recibirlo nuevamente en el futuro y demostrarle la calidad de servicio por la que somos conocidos.Atentamente,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

We are thrilled to hear that you love our resort and that you plan to come back! Thank you for your kind words and your continued support. We look forward to welcoming you back for another wonderful stay. If there is anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. Until then, safe travels and we can't wait to see you again soon!Best regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Estimado Sr. Cesar, Queremos expresar nuestro sincero agradecimiento por sus valoraciones y comentarios en nuestra página de Expedia. Es un placer saber que eligió Bahia Principe Grand El Portillo para disfrutar de sus vacaciones.Esperamos de corazón que haya tenido una estancia excelente y que todas sus expectativas hayan sido superadas. Valoramos su preferencia y nos complace saber que disfrutó de nuestro resort.Lamentamos cualquier inconveniente que haya podido experimentar durante su estancia y queremos asegurarle que tomamos en cuenta cada comentario para mejorar continuamente nuestros servicios.Agradecemos la confianza depositada en nosotros y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para brindarle otra experiencia inolvidable.¡Gracias por elegir Bahia Principe Grand El Portillo!Atentamente,Nathaniel VernmeauxEquipo de Servicio al Cliente - Bahia Principe Grand El Portillo

Merci beaucoup d'avoir partagé vos commentaires sur votre séjour. C'est merveilleux d'entendre que vous avez trouvé la plage exceptionnelle. D'autre part, je regrette d'apprendre que les restaurants à la carte et le vin offert au dîner n'ont pas répondu à vos attentes.Nous prenons en considération toutes les suggestions de nos clients pour améliorer constamment nos services. Il est génial que vous ayez trouvé une solution pour profiter d'un meilleur vin en apportant vos propres bouteilles à Las Terrenas.Si vous avez d'autres commentaires ou si vous avez des suggestions spécifiques sur la façon dont nous pourrions améliorer notre offre de restauration, n'hésitez pas à nous le faire savoir. Nous apprécions votre retour et espérons avoir le plaisir de vous accueillir à nouveau pour vous offrir une expérience encore meilleure.Merci d'avoir choisi notre établissement et de prendre le temps de partager vos impressions.Cordialement,Nathaniel VerneauxÉquipe de Service Client - Bahia Principoe Grand El Portillo

Estimada Sra. Jacqueline,Queremos expresar nuestro sincero agradecimiento por sus valoraciones y comentarios en nuestra página de Expedia. Es un placer saber que eligió Bahia Principe Grand El Portillo para disfrutar de sus vacaciones.Esperamos de corazón que haya tenido una estancia excelente y que todas sus expectativas hayan sido superadas. Valoramos su preferencia y nos complace saber que disfrutó de nuestro resort.Lamentamos cualquier inconveniente que haya podido experimentar durante su estancia y queremos asegurarle que tomamos en cuenta cada comentario para mejorar continuamente nuestros servicios.Agradecemos la confianza depositada en nosotros y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para brindarle otra experiencia inolvidable.¡Gracias por elegir Bahia Principe Grand El Portillo!Atentamente,Nathaniel VerneauxEquipo de Servicio al Cliente - Bahia Principe Grand El Portillo

Estimado Sr. Cliff,Queremos expresar nuestro sincero agradecimiento por sus valoraciones y comentarios en nuestra página de Expedia. Es un placer saber que eligió Bahia Principe Grand El Portillo para disfrutar de sus vacaciones.Esperamos de corazón que haya tenido una estancia excelente y que todas sus expectativas hayan sido superadas. Valoramos su preferencia y nos complace saber que disfrutó de nuestro resort.Lamentamos cualquier inconveniente que haya podido experimentar durante su estancia y queremos asegurarle que tomamos en cuenta cada comentario para mejorar continuamente nuestros servicios.Agradecemos la confianza depositada en nosotros y esperamos tener el privilegio de darle la bienvenida nuevamente en el futuro para brindarle otra experiencia inolvidable.¡Gracias por elegir Bahia Principe Grand El Portillo!Atentamente,Nathaniel VerneauxEquipo de Servicio al Cliente - Bahia Principe Grand El Portillo

Dear Mr. Giorgio,Thank you for sharing your feedback! It's great to hear that you found a good balance of quality and price during your experience. If there's anything specific you'd like to highlight or if you have any further comments, feel free to let me know. We appreciate your time and hope to provide you with excellent service in the future as well.Best regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Dear Mrs. Miriam,We would like to extend our sincerest apologies for any inconvenience you may have experienced during your stay at Bahia Principe Grand El Portillo. Your feedback is incredibly important to us as it helps us improve the quality of service we provide.We deeply regret that your experience did not meet your expectations. Please know that we take your comments very seriously and are actively working to address any issues you encountered.We hope to have the opportunity to welcome you back in the future and provide you with an experience that exceeds your expectations.Warm regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

JHOAN ES EL MEJOR...Julia CáceresJHOAN ES EL MEJORGestión de Respuestas11 Dec 2023Respuesta pendiente¡Es fantástico saber que tu experiencia incluyó a un miembro destacado de nuestro equipo, Jhoan! Agradecemos tu reconocimiento y tus amables palabras hacia él. Transmitiremos tus elogios a Jhoan para reconocer su dedicación y esfuerzo. Si hay algo más que podamos hacer para mejorar tu experiencia o si tienes alguna preferencia específica para tu próxima visita, no dudes en hacérnoslo saber. Estamos aquí para garantizar que cada momento contigo sea especial. ¡Gracias por compartir tu aprecio y por elegir nuestro servicio! Cordialmente, Nathaniel Verneaux Guest Relatios Department Bahia Principe Grand El Portillo

JHOAN ES EL MEJOR...Julia CáceresJHOAN ES EL MEJORGestión de Respuestas11 Dec 2023Respuesta pendiente¡Es fantástico saber que tu experiencia incluyó a un miembro destacado de nuestro equipo, Jhoan! Agradecemos tu reconocimiento y tus amables palabras hacia él. Transmitiremos tus elogios a Jhoan para reconocer su dedicación y esfuerzo. Si hay algo más que podamos hacer para mejorar tu experiencia o si tienes alguna preferencia específica para tu próxima visita, no dudes en hacérnoslo saber. Estamos aquí para garantizar que cada momento contigo sea especial. ¡Gracias por compartir tu aprecio y por elegir nuestro servicio! Cordialmente, Nathaniel Verneaux Guest Relatios Department Bahia Principe Grand El Portillo

Dear Mrs. Darwin,I'm truly sorry to hear about the challenges you encountered during your stay, and I appreciate you taking the time to share your feedback. Your experience does not align with the high standards of service we strive to provide, and we sincerely apologize for the inconveniences you faced.We take your comments seriously, and I assure you that we will investigate the issues you mentioned, particularly regarding the condition of the rooms, insects, electrical problems, and the overall service quality. This information is valuable to us as we continuously work to improve our offerings.I apologize for the disappointment you and your family experienced, especially in the context of being part of the "VIP" rooms. We understand the importance of delivering a positive and memorable experience for all our guests, and it's disheartening to hear that we fell short in this regard.Please be assured that your concerns will be shared with the relevant departments for immediate attention and improvement. We appreciate your honesty and the opportunity to address these issues.Best regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portilllo

Dear Mrs. Oksana,Thank you very much for your comments about your recent visit to Gran Bahia Principe El Portillo. We are truly grateful to you as our job is to make our guests happy.You don't know how happy we are to see that we have achieved your satisfaction and that above all, our employees have contributed to it by giving you a great service and making your stay really pleasant. For us it is a great pleasure to receive guests like you and your wife, who every day of your stay did not draw a smile on your face. Thank you for preferring us.Best regards,Nathaniel VerneauxGuest Relatiuons Departement - Bahia Principe Grand El Portilllo

Estimado Sr. Charly,¡Agradecemos sinceramente tu comentario! Estamos encantados de saber que Ariel en el restaurante gourmet brindó un servicio excelente y que su dedicación salvó tu noche del sábado. Transmitiremos tus elogios a Ariel para reconocer su esfuerzo y servicio excepcional.Además, nos alegra saber que José Ramón en el bar de la piscina fue el anfitrión perfecto. Su capacidad para mantener un excelente servicio y ser amable, incluso en un área concurrida, es algo que valoramos enormemente. Agradeceremos personalmente a José Ramón por su atención y sonrisa constante.Estamos comprometidos a proporcionar experiencias excepcionales a nuestros huéspedes, y comentarios como el tuyo nos motivan a seguir brindando un servicio de calidad.Si hay algo más que podamos hacer para que tu estancia sea aún más placentera, no dudes en hacérnoslo saber. ¡Gracias por elegirnos y esperamos darte la bienvenida nuevamente en el futuro!Sinceramente,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Dear Mrs. Sonia,Thank you for sharing your feedback! We're delighted to hear that you enjoyed the excellent service from our staff and that you found the food to be great.We apologize for any inconvenience regarding the internet in your room. We understand the importance of a reliable connection, and we appreciate your patience. Rest assured, we're continuously working to improve our services.Your note about the showers in the bathroom is duly noted. We'll make sure to address this issue and ensure a thorough cleaning to meet the highest standards of hygiene.If you have any further comments or if there's anything specific you'd like us to address, please feel free to let us know. We value your feedback, and we hope to have the opportunity to welcome you back for an even better experience in the future. Thank you for choosing our hotel!Best regards,

Dear Mr. Andy,We appreciate your feedback, and I sincerely apologize for the unpleasant experience you had with our front desk and guest service representatives. Providing exceptional customer service is a top priority for us, and it is disheartening to hear that we fell short of your expectations.Rest assured, we take your comments seriously, and we are committed to addressing these issues promptly. Here are the steps we are taking to improve our customer service:1. **Immediate Staff Training:** - We will conduct additional training sessions for our front desk and guest service representatives, focusing on enhancing communication, empathy, and problem-solving skills. - Emphasis will be placed on the importance of maintaining a positive and respectful attitude toward every guest.2. **Feedback Mechanism:** - We value customer feedback, and we are implementing a more robust system to gather insights into our guests' experiences. - Your specific concerns will be shared with our team to ensure they are aware of the areas where improvement is needed.3. **Supervision and Monitoring:** - We will increase supervision to monitor interactions between staff and guests, ensuring that our service standards are consistently met. - Regular assessments will be conducted to identify areas of improvement and recognize outstanding performance.4. **Guest Relations Team:** - We are establishing a dedicated guest relations team to address concerns promptly and provide personalized assistance to guests who may have encountered issues.5. **Reinforcement of Customer Service Values:** - We will reinforce our commitment to delivering exceptional customer service through regular staff meetings and ongoing communication. - Our team will be reminded of the importance of creating a welcoming and positive environment for all guests.Please accept our sincere apologies for any inconvenience caused. Your feedback is invaluable to us, and we are determined to make the necessary changes to ensure a much-improved experience for you and our future guests.If there's anything specific you would like to share or discuss further, please feel free to reach out to our guest relations team directly at [contact information]. We appreciate your understanding and the opportunity to make amends.Best regards,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Estimada Sra. Maria,Reciba un cordial saludo de parte de todo el personal que compone Bahia Principe Grand El Portillo.Agradecemos el tiempo tomado, para dejarnos saber mediante su valoraciones, la calidad del servicio que ofrecemos.Esperamos volver a darle una grata bienvenida en nuestras instalaciones.Saludos cordiales,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Estimada Sra. Maria,Reciba un cordial saludo de parte de todo el personal que compone Bahia Principe Grand El Portillo.Agradecemos el tiempo tomado, para dejarnos saber mediante su valoraciones, la calidad del servicio que ofrecemos.Esperamos volver a darle una grata bienvenida en nuestras instalaciones.Saludos cordiales,Nathaniel VerneauxGuest Relations Department - Bahia Principe Grand El Portillo

Dear Mrs. Jennifer,First of all, we would like to let you know that your opinion is of great value to us, that is why we are very proud and satisfied to have left you with a pleasant memory. We especially appreciate your positive comments about the quality of our service and our staff.Comments like the ones you send us are what motivate us as a team to improve every day the quality of the service we offer.We look forward to welcoming you again on a future occasion at Bahia Principe Grand El Portillo and we hope to have the opportunity to continue providing you with the most memorable vacations.Cordially yours,Nathaniel VerneauxGuest Relations Department - Bahía Principe Grand El Portillo

Dear Mrs. Naomi,First of all, we would like to let you know that your opinion is of great value to us, that is why we are very proud and satisfied to have left you with a pleasant memory. We especially appreciate your positive comments about the quality of our service and our staff.Comments like the ones you send us are what motivate us as a team to improve every day the quality of the service we offer.We look forward to welcoming you again on a future occasion at Bahia Principe Grand El Portillo and we hope to have the opportunity to continue providing you with the most memorable vacations.Cordially yours,Nathaniel VerneauxGuest Relations Department - Bahía Principe Grand El Portillo

Dear guest,Receive a cordial greeting from the entire team that is part of Bahia Principe Grand El Portillo.Thank you very much for your comments. We are glad to know that you enjoyed your stay in our facilities. Please accept our sincere apologies for any inconvenience experienced during your stay in our facilities.We look forward to welcoming you back to our facilities very soon.Cordially yours,Nathaniel VerneauxGuest Relations Bahia Principe Grand El Portillo

Estimada Huésped,En primer lugar, deseamos hacerle saber que su opinión tiene un gran valor para nosotros, es por ello, que nos sentimos sumamente orgullosos y satisfechos por haberles dejado un grato recuerdo. Apreciamos especialmente sus comentarios positivos sobre la calidad de nuestro servicio y nuestro personal.Comentarios como los que usted nos envían, son los que nos motivan como equipo a mejorar cada día la calidad del servicio que ofrecemos.Esperamos poder recibirles nuevamente en una próxima ocasión en Bahía Príncipe Grand El Portillo y poder tener la oportunidad de seguir brindándoles las más memorables vacaciones.Cordialmente,Nathaniel VerneauxGuest relations Department - Bahía Principe Grand El Portillo

Dear Mr. Juan,Receive a cordial greeting from the entire team that is part of Bahia Principe Grand El Portillo.Thank you very much for your comments. We are glad to know that you enjoyed your stay in our facilities. Please accept our sincere apologies for any inconvenience experienced during your stay in our facilities.We look forward to welcoming you back to our facilities very soon.Yours sincerelyNathaniel VerneauxGuest Relations Department Bahía Principe Grand El Portillo

Dear Mrs. Margaret,Receive a cordial greeting from the entire team that is part of Bahía Príncipe Grand El Portillo.Thank you very much for your comments. We are glad to know that you enjoyed your stay in our facilities. Please accept our sincere apologies for any inconvenience experienced during your stay in our facilities.We look forward to welcoming you back to our facilities very soon.Cordially yours,Nathaniel VerneauxGuest Relations Department - Bahía Principe Grand El Portillo

Estimada Sra. Lisbeth,Agradecemos sus valoraciones en nuestra comunidad de Expedia sobre su experiencia en nuestro hotel. En Bahía Príncipe Grand El Portillo nos interesan al máximo las opiniones de nuestros huéspedes, tanto positivas como negativas.Sentimos mucho que no hayas disfrutado de tus vacaciones como esperabas, así como el hecho de que no hayamos cumplido tus expectativas en cuanto a algunas de nuestras instalaciones y servicios. Tenga en cuenta que sus comentarios han sido tenidos muy en cuenta. No obstante, somos una empresa que se preocupa por el bienestar de nuestros huéspedes y nos caracterizamos por ofrecer un servicio de calidad, y nos esforzamos por mejorar continuamente con el fin de que nuestros huéspedes no tengan que volver a enfrentarse a esta situación.Le expresamos nuestras más sinceras disculpas por los inconvenientes que ha tenido que afrontar.Atentamente,Nathaniel VerneauxDepartamento de Relaciones con los Huéspedes - Bahia Principe Grand El Portillo

Dear guest,Receive a cordial greeting from all the staff of Bahía Príncipe Grand El Portillo.Thank you very much for your comments. We regret not having met your expectations. Please accept our sincere apologies for any inconvenience experienced during your stay in our facilities.Cordially yours,Nathaniel VernreauxGuest Relations Departnment - Bahía Principe Grand El Portillo

Dear Mrs. Claudia,Thank you very much for your comments about your recent visit to Gran Bahia Principe El Portillo. We are truly grateful to you as our job is to make our guests happy.You don't know how happy we are to see that we have achieved your satisfaction and that above all, our employees have contributed to it by giving you a great service and making your stay really pleasant. We are pleased to know that we have met your expectations. We completely agree with you, that the charm of our hotel is that we are a cozy and familiar hotel.We look forward to having you again in the near future at the Gran Bahia Principe El Portillo and take this opportunity to send you our warmest regards.Best regards,Nathaniel VerneauxGuest Relations Department Bahia Principe Grand El Portillo