very good guest hope to see you again

I highly recommend friends and family of Lourdes to all owners of villas and apartments.

Where do I start?… I terribly resent the 300 clients who put 5-star reviews at this villa, to have misled me so much…. ) Because by reading this review, we immediately see, What we are facing…. Fortunately we can only write 2500 characters to review.. I visited almost every day during the week,and the concierge is at the Villa 24 hours a day, Each time to ask if everything was fine, Each time I was answered everything was good!!! - The refrigerator is completely clean inside, There are actually some rust spots at the bottom of the doors outside, Due to the fact that many customers close the doors with their feet, this fridge is exactly 13 months old, It is the 3rd that I change in 5 years of rental. - I must admit that the writings on the oven are not very visible, but I am not an oven maker or a glasses seller. - There are two coffee makers available, 1 paper filter coffee maker and we offer ground coffee. and 1 Nespresso machine and we offer the capsules. The espresso machine worked for the first 4 days, the 5th day no longer works, It's christmas day, i didn't find a place for repair, And I couldn't buy another one, because it's not available in las terrenas. I know a lot of villas that would bill the machine. - Yes there is voluntarily no plug in the kitchen sink, because it has filters to avoid clogging the pipes, I admit that washing the dishes under running water, It’s is not very ecologic ... But it seems more hygienic …If it had been communicated to us, that it was so important we would have removed the filters, and put back the plugs. - It is true that the generator is a bit noisy, but La Villa is one of the few in Las Terrenas to be equipped with it, During Christmas week there was at least 3/4 power cut every day on average, certain up to 1 hour. It's necessary to choose... - Regarding the bulbs that light up in the bedroom, don't worry, there is no voodoo,here ))) Just had to tighten the bulb or close the switch ...if I or my concierge had been warned we would have fixed the problem immediately. - All bathrooms are in very good condition, There was a hand wash in Coraline which cracked, I didn't even ask how it didn't happen which caused a drip leak when used, the water flowed gently in the shower. It takes a day to fix everything, and I didn't want to do it during the clients' stay, especially it really didn't bother much. It is possible for me to admit that it was the previous client, possibly! - And if the house is for sale, did not believe me stupid enough to stop the maintenance … - It is clearly written on the site that there is a charge for air conditioning. What you call windows at any wind, these are vents that are called high ventilation against humidity, They are 12 feets high and very small, The whole house is equipped with double glazing. For information: In my country, since the world became world, the cold air remains on the ground… ) - I never advertise my villa on the beach, I warn all my customers that the villa is 15 or 20 minutes walk. - It is true that during the rainy period at the end of the afternoon if it is wet there are sand flies, But I can guarantee you I the villa being on a hill, there are much less than on the beach..

I highly recommend friends and family of Andrés to all apartment and villa owners.

I highly recommend the family friends of the Lakeya, to all villa and apartment owners.

I highly recommend to all villa and apartment owners, Shawn's family and friends

1- I just want to admit that there is a little less pressure when all the taps are open at the same time 2- What can I do if you do not know how to use a mixer tap 3- At 9:15 pm (it’s not the middle of night) the concierge climbed to cut off the cold water that flowed for nothing, You can let cold water flow for days! there is nothing that will change .. so that you are not deprived of water…. 4- You are really full of contradictions. The Staff do not climb anymore, according to your instructions, but then you do not blame people for not climbing, if you forbid them. The maid is paying 5 hours a day, with the majority of customers it remains 4/5 hours, if she stayed more than 8h each time in the house, it's not for her own pleasure ... nor to bother you .... it's because the house we really needed….. 5- There is available ground coffee, Nespresso capsules, sugar, straws, napkin, all the equipment for cooking … There is available ground coffee, Nespresso capsules, sugar, straws, napkin, all the equipment for cooking … I do not put ingredients voluntarily, given the number of different nationalities and different ways of eating, I would have to put four or five different oils four or five different vinegar or different mustard or mayonaise and ketchup. Previously I put the vinegar oil for the ingredients … etc (it was never the right thing or the right brand), I put 3 bottles of wine at check-in, beer, different soda, croissants every morning, But the villa was 600 dollars. With surveys the customers, they all prefer to have a price of $ 100 without this services. And it's not an all inclusive hotel, I just rent a villa. 6- I do not speak to my staff in front of customers. It went pretty well as long as I had to deal with your sister Nathalie, the 3sd day I met you, if I had met you the first day, I would have paid you back and put out of the villa, because if you think you can come to my house, play the cheap superstar,To say hello with arrogance, look up at me with contempt, Ban my staff from go up to the villa and that I have to respect you .You are wrong heavily !!! The villa is not for sale, the signs are for neighboring land, ))) While 35 years, I rarely have to attend a dirty check-out, rarely have I been left with a house in this state, with very little Dignity, blood on the mattresses, hygienic diapers on the floor, not even ashamed !!! You can play the superstar!!! Fortunately I have people like you, every 500 check-in.

First, I would like to remind you, that the paid in extra services like cook, masseuse, babysitting, etc... are recommendations, they are not part of the staff of the Villa. You are absolutely free to use the services of other cook, or other service providers at the villa. I do not understand why, as you saw me every day, you did not talk to me, if you had a problem with the chef. I see, the difference you had with Chef Daniel Daniel works with me on two villas that I have been managing for 5 years. For this villa, I have over 300 5-star reviews, with praises for Chef Daniel services. I always take the precaution to bring the chef at check-in, so you can define the menus you want to eat, with him, as there are so many cultural and gastronomic differences between the clients I receive, for example, we can not serve the same thing to a person from the depths of China and a Frenchman from Lyon or an Italian from Milan….. The first night, you were 7 persons not 4. Therefore, the next morning, the chef prepared the meals for 7 persons as no one had advise him that there would only be 4 persons. The meeting at check-in serves to communicate that kind of information. So in fact, he made 2 meals for 7 people = 14 meals The first night, the chef offered you as main courses, as he often does: - Fillet of sea bream with lemon sauce - Beef filet Dijonnaise, (mustard sauce, imported) for your information: this sauce is for meat and not for salad. You have taken the 2 main courses and eat them all … plus cheese, plus a birthday cake for 10 persons. You paid US$80 purchase of food and US$80 for his work. For some people, it may seem too expensive, I can understand. But 10 to 12 dollars per person with this type of menu, plus a birthday cake… You should know that everything is imported this is why in Las Terrenas food is between 15/20% more expensive than Santa Domingo. At La Villa, the price of meals is always between 8 and 12 dollars, service included. This price seems very reasonable to me for a meal in Las Terrenas. Otherwise there's "all inclusive hotel" : (We can not compete) If to eat fried egg in oil with boxes of red beans served. It is not worth taking a chef…. (because it will always be too expensive)

I highly recommend Cindy's friends and family to all villa and apartment owners...

I highly recommend all of Cody's family and friends to all apartment and villa owners.

Merci encore pour votre séjour à La Villa, Je recommande vivement la famille de Tristan à tous les propriétaires de villas et d"appartements..

Recomiendo a todos los propietarios de villas a sus amigos y familiares, muchas gracias con la esperanza de volver a verte pronto )))

Merci à vous tous en espérant vous revoir bientôt autour d'une bouteille de Saumur ...)) Alain