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Recensioni per Embassy Suites by Hilton Convention Center Las Vegas

3.5 out of 5
Embassy Suites by Hilton Convention Center Las Vegas
3600 Paradise Road, Las Vegas, NV

Recensioni

7,6

Buono

Valutazione di 10 - Eccellente. 566 su 1260 recensioni" "
Valutazione di 8 - Buono. 255 su 1260 recensioni" "
Valutazione di 6 - Soddisfacente. 171 su 1260 recensioni" "
Valutazione di 4 - Scarso. 119 su 1260 recensioni" "
Valutazione di 2 - Terribile. 149 su 1260 recensioni" "

7,8/10

Pulizia

8,0/10

Personale e servizio

7,6/10

Servizi

7,6/10

Condizioni e dotazioni della struttura

7,8/10

Ecosostenibilità

Recensioni

8/10 Buono

Ryoko

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
None
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Rosalee, Fresno

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great stay, will stay again.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Rosalee,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Arthur

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Nice alternative away from the strip casino hotels
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
ARTHUR,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Buono

Jenice

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di General manager , il giorno 2 mag 2024
Jenice Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Jonathan

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
No
Soggiorno di 3 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Jonathan,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Fabiola

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nos encato todo, solo que nos toco un cuarto donde previamente tenian alguna mascota y no estaba bien aspirada la abitacion.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Fabiola,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Buono

Eduardo

Mi è piaciuto: Pulizia
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 29 apr 2024
Eduardo,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terribile

Katie

Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia
Stayed here on a whim one night. I had booked a king suite. When I arrived, I checked in and the lady at the front desk was lovely. When I got to my room, the bed was made but the entire suite was dirty. We're talking trash on the floor, urine on the toilet seat, used soap in the soap dish. I called the front desk and they were shocked. The lady who checked me in had to come up and clean and disinfect my room. I'm pretty sure the sheets I slept in were dirty and I didn't sleep very well. The breakfast the next morning was great. I didn't bother to shower and quickly left. I probably won't stay here again despite a great view of the sphere.
Soggiorno di 1 notte ad aprile 2024
Risposta di G, il giorno 26 apr 2024
Katie, Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

8/10 Buono

Angelica

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Safe, close to the strip and convention center
Soggiorno di 6 notti ad aprile 2024
Risposta di General Manager, il giorno 26 apr 2024
Angelica,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terribile

Anthony

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Wish I could have got my deposit back. My safety deposit couldn’t protect my life for what we paid for this hotel and horrible area it was in. Price is what you pay for.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Anthony,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

2/10 Terribile

NARAYAN PRASAD

Viaggio di lavoro
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
staff is not helpful and hang up the phone while you are trying to tell the issue
Soggiorno di 4 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Narayan,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 Eccellente

Dushaun

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Hreat
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Dushaun,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Mary Rose

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
nice stay
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Mary Rose,Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Soddisfacente

Danielle

Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 22 apr 2024
Danielle,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

6/10 Soddisfacente

MJ

Soggiorno di 1 notte a marzo 2024
Risposta di General manager , il giorno 2 mag 2024
MJThank you for taking the time to share your experience about your recent stay at our hotel. We strive to provide gracious, engaging and caring service and sincerely appreciate your feedback and we're very sorry you were unhappy. We will take your comments under consideration as we continually work to improve our guest experience. We hope you will consider staying with us in the future.

4/10 Scarso

Sebastian

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
We traveled with six people and we only got two big towels. The sofa bed is terrible, its like your sleeping on springs. It was dirty in the hallways, there was trash by the doors that wasn’t collected.
Soggiorno di 1 notte ad aprile 2024
Risposta di General Manager, il giorno 22 apr 2024
Sebastian,Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience

10/10 Eccellente

Daisetsu

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Soddisfacente

Tae

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
The elevator makes a lot of noise. The noise is all hours. Hard to sleep.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 9 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Sheryl Adhiambo

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Amazing views from our room and the hotel in general. Spacious, safe and clean.
Soggiorno di 2 notti ad aprile 2024
Risposta di General Manager, il giorno 9 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

matthew

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice Embassy Suites.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

6/10 Soddisfacente

Jorge

Viaggio con la famiglia
Mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
The restroom was dirty and the ladies at the front desk was not friendly they saw me arrived they where talking to a guy if it would be because the guy said you need something! They act like if they are doing a favor for you and forget we are the client and deserve that welcoming! And by the way Parking is extra $17.99plus taxes and they are not responsible for the vehicle!
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 Soddisfacente

Hans

Viaggio con la famiglia
Nothing really bad, just average. Cheap room furniture, some broken or crooked.
Soggiorno di 3 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Mardy

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Great place for families. Pool was heated, close enough to strip and staff was super helpful and friendly especially the waiter at the restaurant (forgot his name). Overall, if you have little kids or teens and want a quiet place to relax this is an ideal location.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Buono

Moona

Mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Scarso

Victoriano

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Non mi è piaciuto: Servizi e condizioni e dotazioni della struttura
Malas condiciones de los colchones y sin cobijas
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Surender

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Overall it was good
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terribile

Margarita, Santee

Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Convenient located to where I needed to attend an event. But too noisy, sound seems to bounce off the walls of the lobby. Asked for blankets and took forever, staff nice but not helpful. Pool hours inconvenient since open late the guests were out making noise longer. The doors to the room had an one inch gao from the floor which probably why we heard everything. Breakfast was okay not that great.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

8/10 Buono

Yvonne

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
We had an overall great experience at this property. We arrived early (before lunch) from Canada and asked for an early check in, they accommodated my kids and I with a room right away. The hotel is away from the busy strip and is smoke free so doesn’t smell bad like the strip hotels, and is quiet which is perfect for a family stay. The pool was so warm, very pleased with that. The rooms were spacious, and the beds were comfy. The hotel is maybe a 10 min walk to the tram that will bring you to the strip which was great for us, or about a $14 Uber ride. The cons- there is a lot of homeless hanging out in this area, but thankfully we were never bothered. The hot tub was not working when we stayed but the warmth of the pool really made up for it for us. The breakfast buffet wasn’t really much to write home about and most of the food really turned our stomachs.. but the omelette station was great. House keeping never came to our room during our 5 night stay, on the last morning they knocked & opened the door at the same time before my son or I was able to respond. I was not impressed as we could have been changing (this was roughly 9am & check out was at 11am). All in all, we had a good time, we would definitely stay here again
Soggiorno di 5 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 Soddisfacente

Pauline

Non mi è piaciuto: Pulizia e personale e servizio
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Cameron, Tacoma

Viaggio di coppia, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great family friendly's place. Indoor pool and the room was great. We had a large table in there and played cards
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Scarso

Cesar

Viaggio con famiglia e bambini piccoli
We were issued the wrong room. Then they gave us the "correct" room but smelled moldy. Two block walk to the monorail. A few blocks from the main casinos but have to cross several street corners.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

2/10 Terribile

Danielle

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio e condizioni e dotazioni della struttura
Air in the room did not circulate properly- lst room I stayed in was way too hot- changed room and the air worked but all the drains were not working well- hot water shut off in the middle of the shower, staff did nothing when we told them, never gave options or updates just said sorry we did not know. No fans in the bathrooms… not great either. Overall, not happy for the amount I paid.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Derek

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Dan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I loved the breakfast
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Buono

Reyna

Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Great location and breakfast. Room was dusty, windows were dirty so really couldn’t enjoy the views. Hands of sinks were very loose and cane off a couple times. Lost hot water Sunday
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terribile

david

Non mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They canceled my reservation when I got there without letting me know
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 Soddisfacente

Laura

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
The staff here are second to none and this is an extremely clean place. The jacuzzi was out of order (we were really looking forward to that after walking so much) which is a bummer. The area is not safe and at night it was down right scary. Although this a problem all over Las Vegas, it's a bummer for families. The biggest problem was our bed. I want to start off by stating I love Embassy Suites and choose to stay at one because of their service and cleanliness. Our beds were so hard we left a day early. It felt as though there was a small cushion and then plywood directly under it. We have NEVER had this happen before. Whoever bought these beds should sleep on them once to know how awful they are. Until they change them out, I will not be returning.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Dejonay

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Close to everything
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Eddie

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I would come back
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

David

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice staff.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

2/10 Terribile

Aamir

Viaggio di coppia, Viaggio con la famiglia
Non mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
They gave us the wrong suite and did nothing about it until we saw pee stains on our bed. I wish I could post pictures here. Sinks didn’t drain properly in any of our rooms and worse, the water was cold so we couldn’t shower. We had to switch rooms at 3 AM after several big issues. They didn’t have extra blankets when we requested a new one because we saw blood stains on them. Staff themselves told us this place is bad. Do yourself a favor and go elsewhere.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

2/10 Terribile

Christina

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio, servizi, condizioni e dotazioni della struttura
We arrived at approximately 7:30 PM on 1 mar 24. We were not greeted by a friendly face but rather a group of three ladies engaged in a conversation. after some time they finished their conversation and asked if we had a reservation. We replied yes and were asked for our name. When they entered our last name they said it was not found, nor was our itinerary number. we were quickly dismissed and told to call expedia to rectify the issue. The lady was so rude to my wife that I was absolutely shocked. It was as if we were on the street and the lady wanted to physically intimidate her. I was speechless. I have stayed with Embassy Suites for over twenty years and have never witnessed anything like this before. We eventually got the reservation validated and realized the error was on the part of the receptionist taking our information incorrectly. Once in the room we encountered some issues with the plumbing. Methane gas coming up through the bar sink when the bath water drained. The hot water was also out in the morning and was not restored for several hours. I inquired about these issues and was shocked again to find an elderly woman at the front desk alone during the early morning hours and was advised since we had booked with an online service “Expedia” there was nothing the hotel could do. I noticed a sign posted behind the desk that read “ two things you can control is your attitude and your smile”.This made me realize there were internal problems here.
Soggiorno di 2 notti a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 Soddisfacente

paula

Viaggio di coppia
Dated hotel. Rooms smell musty. Beds uncomfortable, we stayed there as it is walking distance to the sphere which is a plus. Breakfast always excellent.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

6/10 Soddisfacente

David

Viaggio con la famiglia
Non mi è piaciuto: Personale e servizio
Just ok. Very slow check-in, kept apologizing for things in advance. Water continuously running in toilet and no bedding for pullout, which wasn’t sleep worthy anyways.
Soggiorno di 1 notte a marzo 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Imelda

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Excellent location. Very clean. A bit noisy but we were by elevator.
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

4/10 Scarso

Shanitra S

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, servizi
Non mi è piaciuto: Condizioni e dotazioni della struttura
No hot water
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking the time to review your stay with us. We will share your concerns with our Management team and ownership group. We appreciate the feedback to help assist and better our Guest Experience.

10/10 Eccellente

Leonor

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Me gustó mucho mi estadía
Soggiorno di 1 notte a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Gloria

Soggiorno di 2 notti a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

10/10 Eccellente

Brittney

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.

8/10 Buono

Megan

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I liked that the hotel did not have a casino. The view of the Sphere and monorail was excellent. Loved the made to order breakfast and happy hour! I will definitely stay here again. An improvement in the shuttle service would be to include airport pick up and drop off.
Soggiorno di 3 notti a febbraio 2024
Risposta di General Manager, il giorno 4 apr 2024
Thank you for taking a moment to share your experience. I am happy to hear you found your stay with us to your liking. We strive to provide gracious, engaging and caring service and look forward to welcoming you back to our hotel in the not too distant future.