2/10 Terribile
Mark B.
28 set 2025
I booked a condo through VBRO at the Las Vegas Wyndham Grand Desert (Property ID: 2468594) for a long-anticipated family trip with my 92-year-old father. This was going to be his very first trip to Las Vegas, something he had been looking forward to for years. I paid in full immediately, including various cancellation fees that I assumed were in place to protect both sides of the agreement.Throughout the process, I was in regular contact with the condo owner, Joseph, asking questions about amenities and making sure everything was in order. Everything seemed fine—until the nightmare unfolded.The day before we were scheduled to leave, VBRO contacted me out of nowhere to inform me that the condo owner had cancelled our reservation without any explanation. Not only was this shocking, but when VBRO tried contacting the owner, he completely ignored them as well. This left us stranded, scrambling at the last minute to find another place to stay in Las Vegas, in peak travel conditions. The stress, disappointment, and outright disregard for our plans made this an extremely unpleasant and upsetting experience.This condo owner’s lack of professionalism and accountability ruined what was supposed to be a once-in-a-lifetime trip for my elderly father. Cancelling without warning, ignoring both VBRO and the renter, and offering no explanation is utterly unacceptable.So, renter beware: do not book Property ID 2468594 at the Las Vegas Wyndham Grand Desert. This owner is untrustworthy, irr
Mark B.
Soggiorno di 6 notti a settembre 2025