4/10 Scarso
Monika
Viaggio di coppia
29 giu 2025
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Nice looking hotel when we drove in, but…
When we checked in and asked for the table for dinner there was no availability in any of the restaurants. So we had to go and eat outside of the hotel.
We were only given one room key which made it difficult as it authorised the lift and the electric in the room. So we had to be inseparable ;)
When my partner came down to the pool area he was aggressively asked directly:
"What's your name!? What's your room number?" without any politeness or respect.
It was a bit rude ...
The shower in the room smelled of sewage almost made us feel sick.
We asked to get two bicycles for a few hours in the morning. It was mentioned that they may be complimentary but we were charged
80 CHF. And also this is one of the few expensive hotels where they will charge you
55 CHF for parking for the night. And all of this for almost 1k per night.
We stayed in lots of nice hotels over the years and you wouldn't expect these sort of issues.
So quite disappointed after all and definitely wouldn't go back there or recommend it.
BTW we don't normally complain about the hotels. But this one deserves an honest review.
Monika
Soggiorno di 1 notte a giugno 2025
