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Recensioni per Courtyard by Marriott Layton

3 out of 5
Courtyard by Marriott Layton
1803 Woodland Park Dr, Layton, UT

Recensioni

8,6

Eccellente

Valutazione di 10 - Eccellente. 295 su 568 recensioni" "
Valutazione di 8 - Buono. 165 su 568 recensioni" "
Valutazione di 6 - Soddisfacente. 57 su 568 recensioni" "
Valutazione di 4 - Scarso. 34 su 568 recensioni" "
Valutazione di 2 - Terribile. 17 su 568 recensioni" "

8,8/10

Pulizia

8,8/10

Personale e servizio

8,0/10

Servizi

8,6/10

Condizioni e dotazioni della struttura

8,6/10

Ecosostenibilità

Recensioni

10/10 Eccellente

Yissell

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
I love that the room have a balcony
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Christina

Mi è piaciuto: Pulizia
Soggiorno di 1 notte ad aprile 2024

10/10 Eccellente

Chad, Fayetteville

Soggiorno di 2 notti a febbraio 2024

6/10 Soddisfacente

Kathryn

Viaggio di coppia
Mi è piaciuto: Pulizia, servizi, condizioni e dotazioni della struttura
Non mi è piaciuto: Personale e servizio
They have a bistro that we went to for a nightcap. The bartender was very inexperienced and very slow. We were the only patrons and it took almost 30 minutes to get two drinks and 2 cookies.My companion ordered a whiskey shot with a water back and his drink arrived in one glass with the water and whiskey mixed together. My drink was also incorrect. The morning front desk clerk was not the typical Marriott employee. She never greeted us or acknowledged our presence in any way. The facility is gorgeous but the employees could use some better training.
Soggiorno di 1 notte a marzo 2024

10/10 Eccellente

Joseph

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Great place for business or personal travel. It’s convenient near the freeway. The Staff were pleasant and helpful.
Soggiorno di 1 notte a gennaio 2024

10/10 Eccellente

Tiffany

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a marzo 2024

10/10 Eccellente

Yvonne

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Everything about this hotel was perfect for me, especially the staff who made you feel comfortable. The only thing that I dislike was the inclement weather but that’s a given fact because it’s Utah. Other than that we made it to our destinations and back to the warmth of my hotel room.
Soggiorno di 2 notti a marzo 2024
Risposta di Alexis, il giorno 11 mar 2024
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us. Thank you for choosing Courtyard!

10/10 Eccellente

Bryan

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Very nice place
Soggiorno di 2 notti a febbraio 2024
Risposta di Lexi, il giorno 11 feb 2024
On behalf of the entire hotel team, I want to thank you for sharing about your stay here with us.It is always encouraging to hear positive feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff as a way of celebrating the great guest experiences we delivered. Once again, I appreciate you taking the time to share your feedback.We hope to welcome you again soon.

8/10 Buono

Cynthia

Soggiorno di 2 notti a gennaio 2024

8/10 Buono

Marcie

Viaggio di gruppo
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a gennaio 2024
Risposta di Courtyard Marriott Layton, il giorno 15 gen 2024
Marcie,Thank you for taking the time to let us know how your stay was. We strive for excellence and appreciate your feedback. Hope to see you again soon!

10/10 Eccellente

Phillip

Bathroom has a lot of corrosion.
Soggiorno di 1 notte a gennaio 2024
Risposta di Alexis, il giorno 14 gen 2024
It is always encouraging to hear feedback, particularly when it comes from those who matter the most – you! Your feedback has been shared with the staff so we can know the areas we need to improve. Once again, I appreciate you taking the time to share your feedback.

10/10 Eccellente

Bob

Soggiorno di 2 notti a gennaio 2024
Risposta di Alexis, il giorno 13 gen 2024
Hi! I wanted to personally thank you for taking the time out of your day to evaluate our performance during your stay. Surveys are important to the company, so if there are any areas for improvement they can be properly handled. It is always so rewarding when a guest recognizes our staff's efforts, and takes the time to say thank you! It was a pleasure having you stay with us.

10/10 Eccellente

James

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Beautiful area to stay in!!
Soggiorno di 2 notti a dicembre 2023
Risposta di Courtyard Marriott Layton, il giorno 8 gen 2024
James,Thank you for letting us know you enjoyed your stay! We hope to see you again in the future!

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Personale e servizio, condizioni e dotazioni della struttura, comfort della camera
Staff pleasant, hot tub was miserable
Bed was comfortable and the room layout was nice. Staff were pleasant. The hot tub jets were not strong and the water was luke warm at best. The amount of chlorine was unhealthy, my sinuses and lungs were burning into the next morning so I would not recommend if you are looking for a good hot tub.
Soggiorno di 1 notte a dicembre 2023
Risposta di Courtyard Marriott Layton, il giorno 5 gen 2024
We apologize we fell short of your expectations. Our pool and hot tub chemicals are tested daily and fall well within the proper range. Our GM has reached out to you to resolve your concerns. Thank you.

10/10 Eccellente

Ashley

Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Friendly staff, clean and updated room, great location.
Soggiorno di 1 notte a dicembre 2023
Risposta di Courtyard Marriott Layton, il giorno 4 gen 2024
Ashley,Thank you for taking the time to let us know about your experience. We appreciate your feedback and hope to see you with us again soon!

6/10 Soddisfacente

JASON

Soggiorno di 2 notti a dicembre 2023
Risposta di Courtyard Marriott Layton, il giorno 19 dic 2023
Jason,We appreciate your feedback and are curious to hear how we could do better next time for you. Any additional information helps us greatly.Thank you!

10/10 Eccellente

Kimberly

Soggiorno di 1 notte a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 13 dic 2023
Kimberly,We appreciate you giving us your feedback and hope to see you again soon!Thank you!

6/10 Soddisfacente

Michael-Anthony

Viaggio di lavoro
It’s not the most clean hotel I seen.
Soggiorno di 3 notti a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 27 nov 2023
Michael-Anthony,We appreciate you taking the time to give us your feedback. We apologize we missed the mark and would like to speak to you personally. Please call us so we can hear more details about your stay. Thank you!

6/10 Soddisfacente

Michael

Viaggio di lavoro
Mi è piaciuto: Pulizia e personale e servizio
Okay stay.
Okay stay. The outside of the building can be deceiving as it looks like a modern hotel but the rooms and the overall vibe is pretty dated.
Soggiorno di 1 notte a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 27 nov 2023
Michael,We are sorry to hear we missed the mark on your expectations. Our goal is to exceed your expectations. We hope to see you again.

4/10 Scarso

Lynsey

Non mi è piaciuto: Pulizia e personale e servizio
Not impressed
Honestly the hotel itself is nice but our room was really gross. Pictures are included. I'm pretty sure that's mold on those walls. The staff was so so.
Soggiorno di 1 notte a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 20 nov 2023
Lynsey, I apologize for the oversight of this room. This is not our standard of operation and I appreciate you bringing this to our attention. Thank you,

6/10 Soddisfacente

Viaggiatore verificato

Mi è piaciuto: Pulizia, condizioni e dotazioni della struttura, comfort della camera
Horrible breakfast
The room was great, but they didn't know that we had signed up for breakfast. The breakfast selections were terrible and for $35 worth I was only able to get 1 selection so I got a fruit bowl and milk. My husband ordered a breakfast burrito. His was very big and my small bowl of fruit was disappointing. They didn't have pancakes or waffles and 1 bowl of cereal would have been my selection. We won't go there again and we will tell everyone we know about it.
Soggiorno di 1 notte a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 13 nov 2023
Thank you for sharing your feedback with us. Our made to order breakfast in the Bistro is a bit different than other brands, and we appreciate your comments on portion size and will share with our staff. We hope to see you again.

8/10 Buono

edmund

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 13 nov 2023
Thank you for taking the time to complete the survey about your stay. We count on the feedback that you provide. Hope to see you again!

10/10 Eccellente

Marianne

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Stay
The stay was amazing the guy at the front desk was very nice and helpful
Soggiorno di 1 notte a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 9 nov 2023
We appreciate the great comments and are happy to see you enjoyed your stay! We hope to see you again soon!

8/10 Buono

Joseph

Soggiorno di 2 notti a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 9 nov 2023
Thank you so much for taking the time to share your experience with us. We hope to see you again soon!

10/10 Eccellente

Daniel, Tetonia

Viaggio con la famiglia
Mi è piaciuto: Servizi
Room was very clean and comfortable. Staff was very helpful
Soggiorno di 2 notti a novembre 2023
Risposta di Courtyard Marriott Layton, il giorno 9 nov 2023
Thank you for taking the time to share your experience with us. We are glad you enjoyed your stay and hope to see you again soon!

4/10 Scarso

William

Viaggio con la famiglia
Non mi è piaciuto: Pulizia e personale e servizio
Never stay again
Did not clean room on 2nd day, no continental breakfast or even coffee in lobby. Had Starbucks in lobby, not so good for those who don’t drink coffee plus ridiculously priced. Machine to preboard flight broken, front desk had no idea how to help. No ice machine on floor(2nd). No pen or writing pad in room
Soggiorno di 3 notti a ottobre 2023
Risposta di Courtyard Marriott Layton, il giorno 16 ott 2023
William,I apologize we missed the mark for your stay. We appreciate your feedback.

6/10 Soddisfacente

Tim

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Good place. I just didn’t care for the room they gave me. Tv and sound didn’t match. And was a connecting room which I don’t like and also a handicapped accessible room which I’m glad they offer but prefer a regular shower etc. minor things. Place was clean and decent staff nice
Soggiorno di 1 notte a ottobre 2023
Risposta di Courtyard Marriott Layton, il giorno 10 ott 2023
Tim,Thank you for your helpful feedback. We apologize for the TV sound not matching. I know how frustrating that can be. We will get that fixed asap. Hope to see you again soon!

10/10 Eccellente

Jennifer

Viaggio di lavoro
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
The folks that run the restaurant inside the Courtyard were super friendly and accommodating
Soggiorno di 4 notti a settembre 2023
Risposta di Courtyard Marriott Layton, il giorno 5 ott 2023
Thank you Jennifer for taking the time to share your experience. We think they're pretty great too! Hope to see you again.

4/10 Scarso

Viaggiatore verificato

Viaggio con la famiglia
Non mi è piaciuto: Condizioni e dotazioni della struttura e comfort della camera
We paid more for this hotel thinking it would be nicer, but it was old, smelled bad and generally weird. The set up, the decor, the lighting was all strange and the pool smelled so strong in the lobby that at times we would gag when entering. The people were friendly and it was mostly clean, but not a comfortable environment at all.
Soggiorno di 2 notti a settembre 2023
Risposta di Courtyard Marriott Layton, il giorno 30 ott 2023
Thank you for taking the time to give us your honest feedback. We will take it into consideration as we are always looking for ways to improve. I'm glad your experience with our staff was friendly and our hotel met your standards with cleanliness. Happy Travels!

8/10 Buono

Darin

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
The room was clean and comfortable. The beds were great. It is a little older property that has been upgraded, but it was exemplary and very welcoming. I would definitely stay there again.
Soggiorno di 1 notte a settembre 2023
Risposta di Courtyard Marriott Layton, il giorno 15 set 2023
Thank you for your feedback. We are happy you enjoyed your stay with us.

10/10 Eccellente

dave

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
I had zero issues with this stay and would stay there again.
Soggiorno di 1 notte a settembre 2023
Risposta di Courtyard Marriott Layton, il giorno 6 set 2023
Thank you so much for taking the time to give us your feedback! We are happy you enjoyed your stay and hope to see you again.

10/10 Eccellente

Lorette, Roosevelt

Soggiorno di 1 notte a settembre 2023
Risposta di Courtyard Marriott Layton, il giorno 22 set 2023
Thank you for taking the time to let us know you enjoyed your stay with us. We hope to see you back again soon!

8/10 Buono

Alan

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
This hotel was good. My only comment is that it is getting a little old and the room needed to be upgraded and remodeled.
Soggiorno di 1 notte ad agosto 2023
Risposta di Courtyard Marriott Layton, il giorno 22 ago 2023
Thank you for taking the time to respond. We always welcome your honest feedback and also look forward to our remodel.

2/10 Terribile

Roberto, Sugar Land

Viaggio di lavoro
Totally outdated and showing signs of age and neglect. The app would not work for e-key nor for checkout. Staff is not friendly and poorly trained. One of my worse Courtyard experiences yet.
Soggiorno di 3 notti ad agosto 2023
Risposta di Courtyard Marriott Layton, il giorno 22 ago 2023
Thank you for taking the time to let us know your stay was not our typical quality. Our intention is to ensure a clean, comfortable, and welcoming stay for our guests. I apologize we fell short this time.

10/10 Eccellente

John

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 2 notti ad agosto 2023
Risposta di Courtyard Marriott Layton, il giorno 16 ago 2023
Thank you John for taking the time to let us know how much you enjoyed your stay! We hope to see you again soon.

6/10 Soddisfacente

Rachel

Mi è piaciuto: Pulizia e personale e servizio
I did email the other day we had an issue with our TV not working glitching out so because we don’t have rewards or anything they said they might come and skate and refund us a little bit. I gave him my information. I’ve emailed you guys I’m just supposed to wait to hear from you guys. It was just a bummer we couldn’t watch TV or movie at all.
Soggiorno di 1 notte ad agosto 2023
Risposta di Courtyard Marriott Layton, il giorno 15 set 2023
Thank you for your feedback and we apologize that our TV wasn't working for you. It's not our typical service level.

10/10 Eccellente

Brian

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, servizi e condizioni e dotazioni della struttura
Very nice! Room was exceptional, staff was friendly and very accommodating! Really great experience!
Soggiorno di 1 notte ad agosto 2023
Risposta di Courtyard Marriott Layton, il giorno 11 ago 2023
Brian, Thank you for sharing your feedback. We are thrilled you enjoyed your stay and hope to see you again in the future.

4/10 Scarso

Jason

Viaggio di coppia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Pulizia e condizioni e dotazioni della struttura
Wouldn’t stay here due to quality of room but it is located close to everything
Soggiorno di 2 notti a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for your feedback. Sorry we missed the mark with your room. Our goal is to ensure a clean and comfortable stay for all guests.

4/10 Scarso

Bill

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
They charged me for incidentals when there were no incidental purchases. Breakfast was not included with the room.
Soggiorno di 2 notti a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for your feedback. At Courtyard, breakfast is cooked fresh to order and is not typically included in the rate. We do offer some breakfast included packages. Thank you,

8/10 Buono

Jim, Kingman

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Soggiorno di 1 notte a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for your response. We are glad you enjoyed your stay with the Courtyard by Marriott Layton!

10/10 Eccellente

Charles

Viaggio con la famiglia
Na
Soggiorno di 5 notti a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for taking the time to respond to our survey. We are happy you enjoyed your stay and hope to see you back again soon!

4/10 Scarso

Amber

Viaggio con famiglia e bambini piccoli, Viaggio con la famiglia
Mi è piaciuto: Personale e servizio
Non mi è piaciuto: Condizioni e dotazioni della struttura
The A/C in the room was horrid! It didn't work! We left it on 60 all day came back and our room was 90*! The pool was cold but the hot tub was hot! Yet the pool room has NO ventilation and it's miserably hot in there! Staff was fantastic and kind!
Soggiorno di 2 notti a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for taking the time to give us your feedback. I apologize the AC wasn't working. Aside from that, we are glad our staff was great for you.

10/10 Eccellente

James

Viaggio di coppia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and Friendly would like Free Coffee
Soggiorno di 1 notte a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us.

4/10 Scarso

Oscar

Viaggio con la famiglia
Non mi è piaciuto: Comfort della camera
Guest above us did not let us sleep, running through out the room, slamming sliding patio door, all these happened around 2 am in the morning, maybe management could it refund my money.
Soggiorno di 1 notte a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 11 ago 2023
Oscar,I apologize for the experience you had with our hotel. Our intent is to have every guest have a clean, comfortable and good night sleep and we apologize we missed the mark.

10/10 Eccellente

Alex

Soggiorno di 1 notte a luglio 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for taking the time to respond to our survey. We are glad you enjoyed your stay with us!

10/10 Eccellente

Tanya

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura e comfort della camera
Soggiorno di 1 notte a giugno 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you so kindly for your response! We are happy you enjoyed your stay with us and hope to see you again soon.

10/10 Eccellente

Jack

Viaggio con la famiglia
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Easy and convinient
Soggiorno di 1 notte a giugno 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for your response. We are happy to see that you enjoyed your stay with the Courtyard by Marriott Layton.

8/10 Buono

Robin

Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Clean and renovated public areas. Room clean and nice but bathroom a bit tired.
Soggiorno di 4 notti a giugno 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Thank you for giving us your feedback. I'm glad to see that your room was clean and nice for your stay. We know how important that is!

10/10 Eccellente

Curtis

Soggiorno di 1 notte a giugno 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
We are happy you enjoyed your stay! Thank you,

10/10 Eccellente

Erik

Viaggio con famiglia e bambini piccoli
Mi è piaciuto: Pulizia, personale e servizio, condizioni e dotazioni della struttura
Had no issues when I requested all 3 rooms next to each other. It was a last minute thing but they were able to do it
Soggiorno di 1 notte a giugno 2023
Risposta di Courtyard Marriott Layton, il giorno 7 ago 2023
Happy to help!